Customer Ratings & Reviews
- Model:
- GA01317-US
- SKU:
- 12629059
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Poor quality security camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with the performance of this camera!!! Set up event zones multiple times per instructions and they would never work correctly. Camera would detect car or person going away from camera but never coming towards camera. Camera now has went offline and will not reconnect with wi fi and seems unresponsive even with full charge. Camera is only a month old
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, MichaelF. Sorry to hear you’re having connection issues with the Nest Cam (Battery) — we get how frustrating this is. We’d be happy to investigate your concerns and get your camera back on track. When you have a second, reach out to us here: https://support.google.com/googlenest/gethelp?
Does the job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for spot view. Overview distance view not the best. Also would prefer auto recording but for the price great value
I would recommend this to a friendI’d buy again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a farmers that I could see on my iPad in front of tv. This way no porch pirates. This camera works great and the display is crystal clear
I would recommend this to a friendHome app cannot detect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to get this camera working since i already own other google devices in my home but the Google Home app just would not detected this camera, therefore could not get to use this camera. After a few hours of wasting my day fiddling with it, I ended up returning this camera. This will give me a chance to check out all the other brands.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Dose. We're sorry to hear that your experience with your Nest Cam (indoor, wired) was less than ideal and that you had to return it. If you're ever considering Google products in the future, we recommend that you reach out to our support specialists so we can further assist you. You can contact us anytime on our Google Help page here: https://support.google.com/googlenest/gethelp
Caught a burglar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two days after I installed them I caught someone stealing in my store, so I love them
I would recommend this to a friendWorks highly recommend nest cameras
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras work great. Provide security and peace of mind.
I would recommend this to a friend- Cons mentioned:Battery life
Google has messed up the new line up of cameras.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is horrible, lasts maybe two weeks. Doesnt work in the older Nest app with my existing cameras. You can only access it in the Google Home app that has less features. I ended up returning it. In comparison i also use the Blink wireless cameras that use 4 AA and they last over a year before changing them out.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi NCruz, we really appreciate your feedback about the Nest Cam (battery), and we’re sorry to hear it didn’t meet your expectations.
The new Nest cameras and doorbell are exclusive to the Home app because we wanted to create an integrated experience with your speakers and displays. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. Also, your camera could have detected a lot of activities, as the battery life will depend on factors including activity, temperature, and camera settings that you select, which can be extended by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas.
We understand that you returned your camera already, but if you’re willing to try the Nest camera some time again, we have our dedicated team of specialists always ready to provide you with services and assistance here: https://support.google.com/googlenest/gethelp
Night owl
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love it, ill will recommend it and the affordable price for the best quantity cam
I would recommend this to a friendNest cam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second camera, paired both with a solar charger. Never have to worry about charging them!
I would recommend this to a friend- Cons mentioned:Battery life
Third camera. Needed to replace
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a third camera that needed to be replaced because the battery discharges even though it is continuously plugged in. Paid electricians to check outlets. All pointed to camera issues. Google was no help and equally save on internet that others experienced problems. Works now after getting a new camera. Not sure for how long. Would not get this camera brand again.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for choosing our Google Nest products. It's unfortunate to hear that one of your Nest Cam (Battery) had to be replaced and we apologize for having fallen short of providing you with your support needs.
We ask for your patience in waiting the replacement Nest camera. If you would like to follow up, you may contact our support team once more here: https://support.google.com/googlenest/gethelp
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. This is great! I would recommend this product to someone else.
I would recommend this to a friendWifi nest camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with solar charging panel. Be sure to charge fully at set up.
I would recommend this to a friendGood Value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well, and convenient to not need a cord. Mounting was pretty simple. The app seems to be accurate with battery levels.
I would recommend this to a friendNest camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great surveillance cameras, clear image, easy setup
I would recommend this to a friendGoogle cams
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent resolution and fast upload the videos and recordings
I would recommend this to a friendNice little camera
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality camera feed, and the battery lasts surprisingly long! Only charging it every few months.
I would recommend this to a friendNest Cam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Works well. Already had a few and it finished the set.
I would recommend this to a friendNest outdoor camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera does the job but the google software it has to use is lacking.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, HarryL. Thanks for posting a review about the Nest Cam (battery). We hear your concern, and we’d like to learn more about your challenges with using the device so we can help. You can tell us about your experience by visiting us anytime here: https://support.google.com/googlenest/gethelp
Don't Work with NEST NATIVE APP
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this camera through my Nest Native App, Easy to install, but when trying to pair with my Native Nest App it won't connect instead it redirected me to Google Home App, I don't like Google Home App to cluttered, I already have other Nest products connected to my Native Nest App. This camera shouldn't be called NEST CAMERA if it doesn't work with Nest Native App. This is unprofessional business from Google. I returned the Camera.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi JAXANGEL, we appreciate you for sharing the details of your experience with the Nest Cam (Battery), and we’re sorry to learn that using the Google Home app for the Nest camera is less than ideal for you. Your feedback means a lot to us as it helps us better understand our customer’s preferences and needs.
We understand your decision to have it returned, If you’d like to try the Nest Cam (Battery) again in the future, we’d be happy to help improve your experience, and to guide you with using it effectively with the Google Home app, here: https://support.google.com/googlenest/gethelp
Google
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great the battery last long and I like it so far!
I would recommend this to a friend