Customer Ratings & Reviews
- Model:
- GA01317-US
- SKU:
- 12629059
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Secure Home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera, but when in live view it reloads, A LOT
I would recommend this to a friendOk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are alot better cameras for cheaper price ..
No, I would not recommend this to a friendUSELESS
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.RETURNING THOSE CAMS. USELESS. Do NOT buy is trash. Poor resolution, only works with Google Home App, NO more Nest App. Google Home app is trash. I have 5 Nest Cam for years and also pay for Nest Aware yearly. I may sell all my cameras and move to another cameras company. NEST was a great company until Google bought it. Google has all the money to have great cameras and software, but I think they are cheap. Dumb design with outdoor cable. (Not included) $$$ NEST APP IS BETTER.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there Kaibil, we appreciate that you've been using Nest cameras for years now, and we'd like to thank you as well for sharing what you think about Nest Cam (Battery). We are sorry to hear about the poor image quality and your insight with the Google Home app. We understand your decision to return your cameras, but if you’d like to try it out in the future, you can adjust the video quality to suit your preference. You can find this option in the settings of your Nest Cam (Battery):
- Open the Google Home app on your mobile phone or tablet.
- On the home screen, select your camera.
- Tap Settings.
- Choose Video.
- Under “Video quality,” choose Max or High. High settings use less bandwidth, and Max settings use more bandwidth.
In the meantime, if you need any help, please feel free to let us know by visiting us here: https://support.google.com/googlenest/gethelp
Google camera
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good battery Google camera. That you can use any where.
I would recommend this to a friendNest lets get new stuff out!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product. I would give it 5 stars but I hope Nest sees thing. I just found out that nest isn't putting out new products. I'm really not happy about this . When its time to replace the nest cameras I'm sorry nest but I'm gonna have to go somewhere else
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hey there, Jesusesq. We're happy you love your Nest Cam. That said, we hear your concern about new products. Here at Google we're still selling the Nest Cam and a number of other Nest products. If you have any concerns, don't hesitate to reach out to us here: https://support.google.com/googlenest/gethelp?
Best ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product recommended for anyone wanting a mobile camera
I would recommend this to a friendBEWARE
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.doesnt work with the Nest app - WHY?!?! dont sell a product called Nest Cam and not have it work with the Nest app. Requires the google home app. No way to view the live stream on a web browser either - dumb
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi Treky11, thanks for posting a review. We’re sorry to learn that Nest Cam (Battery) didn’t meet your expectations. We understand using one application for all of your Nest devices would be more convenient.
The new Nest Cam (Battery) is exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
Your feedback is important to us, as we are always working to improve our products and services. For further assistance, our support team is always here to help. Feel free to contact us here: https://support.google.com/googlenest/gethelp
Horrible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always going offline. Cameras constantly go offline and Ive done as much as i can with very fast wifi to get them to work better with still no luck. Half of my cameras i cant even get to connect to wifi after doing a factory restart.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Scott94, thank you for sharing your review of Nest Cam (battery). We're sorry to learn that you're experiencing some connectivity issues with your device. This is not the initial impression we want you to have of the performance and capabilities of your device. It could be that there's network congestion or there may be some environmental factors (Example: device is too far from the router, wireless interference, etc.) that may be affecting its performance. We recommend that you reach out to our support specialists so we can help identify the main cause and help you with finding a better resolution. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Na
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good very high quality would recommend this camera
I would recommend this to a friendNest wireless products
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best wireless camera, I recommend this nest camera
I would recommend this to a friendGood clear picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with my other google items in my house so it’s a must.
I would recommend this to a friendWorks well. Clear picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with my other google items in my house so it’s a must.
I would recommend this to a friendDictionary
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product. Wirth the price and battery last long.
I would recommend this to a friendSatisfied to a certain extent
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good.. it is useful works but the google home app is not that great
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hey there, AKUM. While we’re glad you're enjoying the Nest Cam (battery), we understand that there may be a learning curve with the transition from the Nest app to the Google Home app. We’re here to help make that transition as smooth as possible. With the Google Home app you’re able to connect with a wide variety of speakers, cameras, thermostats, lights, and a range of other products, all from one place.
Check out this article for more information on setting up and discover more features: https://support.google.com/googlenest/answer/9893532?hl=en
If you need an extra hand, don't hesitate to reach out to us here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Batteries last for 2 days
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would return if I didn’t get this throught my rewards. Batteries only last for 2 days. My blink lasted years before I had to changed the batteries.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey there, cathygonzales. We’re sorry to learn about your frustrating experience with the performance of your Nest Cam (battery). The built-in rechargeable batteries are made for long-lasting battery life and should give you at least 1.5 months if the device is busy(about 20-25 recorded events per day). It's important to us that we provide you with the best help possible and identify the cause of the battery issues you’re having with your device. Please reach out to our dedicated team of specialists on our Google Nest Help site for immediate support: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Don't buy this Google nest cam
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the 2 nest cams died 1 year and 11 days after purchase. Beyond warranty period, so Google did nothing. Battery stopped charging, no fix possible. Apparently a common problem, do some research, don't buy this product.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi JimH, thanks for sharing your concern with us on your Nest cameras. We're sorry to hear one of your Nest cameras died. We understand how frustrating this experience may have been for you. However, if you will give us the opportunity, we'd like to work on providing you a better experience on your next interaction with our support team. Please feel free to contact us once more for any other support needs you will have with your Google Nest products here: https://support.google.com/googlenest/gethelp
Wonderful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful and just what I was looking for . Amazing graphics
I would recommend this to a friendGreat Camera
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to keep a watch for racoon's under our house.
I would recommend this to a friendCameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cameras love that they run on a battery instead of plug in
I would recommend this to a friendKeeps deleting your data without warning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'll NEVER buy another Nest product, maybe never another Google product. Warning: If you change your WiFi password, the ONLY way to update your Nest camera is to do a factory reset. And even though that data is in Google's cloud, they delete all your recordings there as well. Fortunately, your Face Library (the library of your recognized faces) is still there. HOWEVER, once your free trial of Nest Aware expires, even if you subscribe immediately, Google deletes not only all your video recordings, but it also deletes your entire Face Library. You're back to square zero. So if you make the mistake of buying this Google Nest product, subscribe IMMEDIATELY to Nest Aware. Don't wait for your free trial to expire, unless you enjoy having the Google cloud delete all your data without notice. What an amateur operation. Previously, I had thought more highly of Google, as a Pixel 6a owner. Never again!
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Arthur, thanks for sharing your feedback with us on Nest Cam (Battery). We're sorry to hear about the difficult experience you had with updating the Wi-Fi password and subscribing to Nest Aware. We can only imagine how frustrating this may have been for you.
The simplest fix for most Nest products is to update your home network so that the network name (SSID) and password are the same as before. This will usually work even if you’ve purchased a new Wi-Fi router as long as the manufacturer settings are the same.
For any support needs or concerns you may have about Nest Cam (Battery) in the future, please consider contacting our support team. We can help answer your questions and even walk you through some of the troubleshooting steps. Just visit the Google Nest help page to speak to any of our support agents using this link: https://support.google.com/googlenest/gethelp