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Customer reviews

Rating 4.1 out of 5 stars with 2760 reviews

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    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,760 reviews
  • Rated 5 out of 5 stars

    Nest outdoor camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should I have the power cord attached all the time so I have constant recording , cause if you don’t plug in the power cable you only get clips when something happens, time will tell how the camera holds up outside picture quality is ok, could be better , wish it would track movement and zoom in by its self

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really like the product, I received a product supposedly in excellent condition but I discovered it was good condition, despite that incident the product is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and has great battery life. Very happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera easy to install, and setup to my google account.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture, easy to install on house and operate. Strong magnet holds camera to base well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for security. Love the easy set up. Also love the option for trigger area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install . Works like a charm. Probably going to get 2 more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It good to see whats happening anywhere you are

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great ,but a real pain to setup if you dont have ready electrical outlets or make a mistake setting up or your WIFI is weak , otherwise pics are clear and the alerts are nice, too see if someone is at your door or in your yard, or you get a delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good cameras for home security.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras work great. The night vision is good. The battery lasts for a long time. I purchased a couple solar panels separately to keep the cameras charged.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unimpressed with quality and features

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is mediocre. You cannot use these cameras in the nest app and you cannot use nest aware with these to extend 24/7 recording past 10 days. These cameras are also larger than a baseball so not very attractive. If you use the Google app to see these cameras, you cannot see camera history from existing nest cameras. You'll have to switch back and forth between nest and Google home app. The biggest disappointment is the quality. The black indoor camera appears better during the day and at night by far. The only difference is the battery and internal storage.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Jzd5032, thanks for posting a review to let us know your experience with the Nest Cam (Battery). We’re sorry to hear that you’re having issues with the quality and functionality of the Nest camera.

      The new Nest cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place. And with Nest Aware Plus, you’ll get 60 days and 10 days of 24/7 video history if you choose to connect your Nest Cam (battery) to a power cable. It also supports 2 major features that drive the size of the product: on-device computer vision with high compute or performance and continuous video recording when plugged into power.

      Also, you can adjust the video quality in settings to balance high resolution video with longer battery life and lower bandwidth use. For optimal video quality at 1080p, an internet connection upload speed with at least 2 Mbps per camera is recommended (DSL may not qualify). Please see the steps below:
      - Open the Home app Google Home app.
      - Select your camera.
      - Tap Settings Video.
      - Under “Video quality,” tap High.

      If you have any questions or concerns, you may contact us anytime in the following link and we’d be more than happy to help: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video looks good, easy to set up. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great functioning camera and spotlight. The quality of video and night vision is outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Camara

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used Nest, the quality is excellent, it has very good quality in terms of being able to see near and far, it has good reflection. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice câmera

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the best camera I have ever bought, an excellent purchase, I recommend it, they have perfect images

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google always impresses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! As advertised. Google never seizes to amaze me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cameras for security. Quality and recording security cameras.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but could be better. It doesn’t always wake up to activity but it works fairly well with my google home devices.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi bananana, thanks for sharing your feedback. It's great to hear that Nest Cam (Battery) works well for you. However, we do apologize for any difficulty you may be having in trying to wake it up.

      Activities are detected by motion detection on Nest Cam (Battery), and can be affected by changes in the light level, and shadows moving across the frame like when a cloud moves in front of the sun. This also includes other movements within the camera's field of view like trees or bushes swaying. If you're not getting any alerts or notifications, we recommend trying out the steps below:
      1. Change the Activity Zones on your camera. You can delete your existing Activity Zone and create a new one in any area within your camera's field of view. Just make sure that none of the zones you create overlap.
      2. Change the angle of your camera and account for the lighting in the surrounding area.
      3. Restart your Camera.

      We'd like to help you troubleshoot the issue further with your Nest Cam (Battery). If you´re willing to try, please contact our support team so we can provide further assistance using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 1 out of 5 stars

    Nice hardware let down by awful software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After experimenting extensively with all the other major cam brands (Arlo, Ring) and some smaller ones too (Kasa), I really wanted this to be the one. Sadly though, it is some nice hardware let down by terrible software. You can read about all the nice features somewhere else - the camera captured high quality video, and has a nice robust feel about it, but there are a number of fatal flaws, at least for me: - these new cameras are managed through the Google Home app, not the Nest app. The Home app is horrible and cluttered to use, but more importantly, this means you cannot view your videos through a browser - only through the Home app - there is not way to set notification schedules - to get notifications when there is motion during the night, but not during the day, for example. every other product I've tried offers this feature. without it the product is mostly useless as you either get nonstop notifications, or none at all. - there is no easy way to share clips with people - you have to download them to your mobile device then either post them somewhere or share them in a message - super annoying.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi mtnkea, thanks for the feedback and for sharing your experience with us. It’s unfortunate to learn that your Nest Cam (Battery) has not been ideal for your needs.

      Nest Cam (battery) can only be set up and managed using the Google Home app. While the new Nest cameras and doorbells are exclusive to the Home app, you can view both your old and new Nest Cams together in the Home app. We’re aware that longtime Nest users enjoy having the option to view their Nest camera feeds from the web, and we are working on adding this experience. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. You’ll have the ability to download multiple video clips that event video history automatically captures. If you have event video history, your Nest camera will automatically generate a video clip of the activity that you can download. If you have 24/7 video history and want to create a video clip of a specific event you will need to download one of the automatically generated video clips and edit using your phone’s native video editor.

      Also, you can choose to receive notifications for everything your camera detects, or choose notifications for only certain types of activity. If you’ve turned on critical alerts, you may receive some push notifications even when your phone is set to Do Not Disturb. You can create Activity Zones to cover areas in your camera’s view that you care about, and choose the type of motion you want to be notified of for each zone. This is helpful if you’re receiving too many alerts from motion throughout your camera’s view.

      We appreciate your input as we continue to work on improving our products and services. And if you have any concerns about the performance and features of the Nest camera, let us know and we’d be happy to help: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great camera.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Great battery life. Great software. Great hardware. No complaints...other than the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clear picture and easy setup

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had ring for many years but Google took it a step further and they are easy to set up and use with my Google home app

    I would recommend this to a friend