Customer Ratings & Reviews
- Model:
- GA01317-US
- SKU:
- 12629059
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
to a friend
The battery
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera has good picture and audio quality, however, it's hampered by the poor battery. The battery isn't just bad, it's awful. I returned it and got a ring stick up camera which has much better battery and accessories.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Moulton. Thank you for reaching out. We're sorry to hear that you experienced a battery issue with your Nest Cam (Battery) and that you had to return it. If you ever decide to try out any of our other Google Nest camera devices in the future, our support team will be readily available to answer any questions you may have. Please don't hesitate to reach out to us at this link: https://support.google.com/googlenest/gethelp
Nest Cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Nest Cam, easy to use, charge & preferred over other cameras.
I would recommend this to a friendGood Camera. Bad on Google
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera overall is very good. I problem is that it does not work with the Nest app. So you have to use Google home if you want to use the old cameras with the new. With google home you can not use the history with the ond cameras
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi randerle, thanks for taking the time to share your feedback. We apologize if you’re unable to add your Nest Cam (Battery) in the Nest app.
The new Nest Cam (Battery) is exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all your favorite Nest and other smart home devices, and Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
Your feedback is important to us as it will greatly help us understand our customers’ needs. If you have any questions or concerns, you can always reach out to our support team. We’d be more than happy to help here: https://support.google.com/googlenest/gethelp
Nest camera indoor/outdoor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend. i can watch in front of my house and feel safe. Also see packages
I would recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, it does the job with precision. I love it.
I would recommend this to a friendBest camera system i bought.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and mount. Take cameras out of the box scan QR Code follow directions on phone and thats all there is to it. Video quality are very clear and audio as well. As of now i have 2 Nest outdoor cameras, 1 nest flood light camera, 1 i door camera and the google hub. Everything works amazingly together.
I would recommend this to a friendSurveillance!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This surveillance camera really works well. I would definitely recommend it to anyone.
I would recommend this to a friendsecurity camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.hate that the solar charger has to be specifically a google nest one because of the proprietary plug used. Whatever is used to power the camera, the plug seems to be backward as the cord end loops out toward the camera instead of flowing back to the mount. having a little difficulty connecting with voice, but other than that the cameras are good.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, NathanB. Thanks for posting a review about the Nest Cam (battery), and we're glad that you find your cameras good. We hear your concerns about the solar panel and the proprietary plug. We’ll pass this information to the right team for future improvements. Meanwhile, we’d like to learn more about your concern with connecting the cameras with your voice so we can help improve your experience. Feel free to find us anytime here: https://support.google.com/googlenest/gethelp
Best Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and easy setup. Would recommend if you don’t have the ability to go wired.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome camera i use it for my business it’s really cool
I would recommend this to a friendGreat Camera!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera, 3rd one purchased and no issues with any of them. Battery will drain fast in the cold winter months so you may want to hardwire to avoid any dead battery issues when away for long periods of time.
I would recommend this to a friendNest camera is fine
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great. I don’t love that they only come with a short cable for power as charging can be annoying but tolerable . I preferred the last version of the outdoor camera. Don’t like the need to move to google home with this version
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Vitti. We're hoping that you can get the most of your new Nest Cam Battery. We have some options that might help you, try to explore using a weatherproof extension cable: https://store.google.com/us/collection/accessories_wall?hl=en-US&compatibility=Nest+Cam+%28outdoor+or+indoor%2C+battery%29&productType=Adapters+%26+Cables
Very dissapointed in this camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let me start out by saying that the design and quality of this camera is good (minus the position of the charging cable). I have metal siding, so I didn't have to drill any holes, the magnet is really strong, and holds well. I just had a series of storms come through my area and it fared well. It was easy to set up and looks great outside my house. Now, its time for the cold water; the battery is, as everyone has said, horrible. 2 days in and my camera was at 68% with 6 total events recorded between the 2 days... Google will try and tell you that battery life is based on many different factors, it is essentially their way of placing blame on you, that somehow its YOUR fault. not the case. I turned all recordings off, charged it to 100% and let it sit outside my home where temperatures in MN have been 75 on average. 3 days later it is sitting at 90% battery. Could I have gotten a faulty unit? Sure, anything that is mass produce will have some issues. But its left a bad taste in my mouth all the same. I don't know what I'm going to do at this point, but after al the hype, i'm not impressed
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi MWPHennessy, we appreciate you taking the time to let us know of your experience with the Nest Cam (Battery). We’re sorry to learn that you ran into an issue with the battery, and that you don’t like the position of the charging cable. We’re always listening to what our customers’ share with us to identify areas we can improve.
Besides the time between recorded events, battery life also depends on activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, and using activity zones to monitor specific areas. Below are some typical scenarios about the battery life:
Busy - About 1.5 months battery life (about 20 - 25 recorded events per day)
Typical - About 3 months battery life (about 9 - 12 recorded events per day)
Quiet - About 7 months battery life (about 2 - 4 recorded events per day)
We suggest adjusting the video quality in settings to balance high resolution video with longer battery life and lower bandwidth use. Check this link that might be helpful for you: https://support.google.com/googlenest/answer/10901611
If the issue persists after checking the steps above, you may reach out to us anytime at the following link and we’ll do our best to help: https://support.google.com/googlenest/gethelp
Nest products rock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great... battery life in the Winter suffers but because it charges quickly it isnt an inconvenience.
I would recommend this to a friendI can see and hear you!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Added more cameras to my existing set. Easy to connect if you follow the simple instructions.
I would recommend this to a friendCameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cameras were easy to install I had to upgrade my wifi but has been worth it
I would recommend this to a friendGoogle cameras
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great accessibility and easy to set up. Highly recommend for hard to see locations.
I would recommend this to a friendGood quality cameras, software is evolving
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good cameras, do experience some latency from time to time which can be frustrating, I do not think it is my WIFI network, rather then ongoing integration of Nest and Google h/w and s/w. I would recommend to those who have done their research into their needs and can verify these meet them.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, JimQ. We’re glad to have your feedback, and we appreciate that you like Nest Cam (battery). We’re sorry to hear that your experience is below satisfaction. We’ve taken note of your feedback to work on improving our products and services. Meanwhile, we suggest having the latest version of the Google Home app that may improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view. You can change the settings like adjusting video quality, wake-up sensitivity, length of video clips, time between recorded events, and using activity zones to monitor specific areas.
For additional assistance, our dedicated team is always ready to help you here: https://support.google.com/googlenest/gethelp
Great picture/Video & Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! I get clear pictures, videos, in color with sound which I absolutely love in the mornings when the birds are all singing their happy tunes!! I have a very large area of yard I can see as well as my patio, I’m glad I went with Google Nest!
I would recommend this to a friendGreat camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this camera for about a month with no issues! Very easy to set up and user friendly. Easy to install and I was worried about needing to charge it all the time. So far, it hasn’t needed a charge yet! Have already purchased a 2nd camera.
I would recommend this to a friend