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Customer reviews

Rating 4.1 out of 5 stars with 2760 reviews

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    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,760 reviews
  • Rated 5 out of 5 stars

    User Friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s super great! I haven’t gotten into the settings of it yet but just with a basic setup it records when someone walks pass and I got it hooked up to my Alexa echo show 5 on my nightstand. I have it at the front door and you can communicate through it. The speaker on it is loud and clear and the mic is great too. I’m not looking forward to customizing it more so I’ll probably leave it as is. It comes with a white security cable also so you won’t have to buy one. I bought an extra pack of security cables not knowing that the nest comes with one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good cameras easy to set up. Ordering was simple

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible overtime! Dont recommend!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst experience with these cameras. They work well in the begining and as time goes by the video quality goes to crap and the cameras stop connecting altogether. Every update released to the Home app seems to make things worse. If you dont care about security and throwing money away then these are the cameras for you. Worse is that they just jacked up the price to their subscription to habe these garbage cameras running. Worse buy of all hands down.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cord free because of the kids

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to go wireless since my kids wanted to pull out everything plugged in the room. They can’t take this one down. Liked the wired one better since I didn’t have to charge it, but my kids decided that this is the one we’re using

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best outdoor cam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried Simply Safe and other brand, but this is the best for me since didn't need to sign up and the fact that I already have Google account. Battery last decent, but easy to take down to recharge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera but has video length limitations

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Nest wired cameras. This battery camera was only working in 20 seconds intervals whenever there was activity which I am not crazy about. I don't have that limitation with my wired cameras. I ended up buying the electric cable to extend the length of video recordings.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi LoveMyTV, we're glad to hear that you're loving the new generation of Nest cameras, including Nest Cam (Battery). We're sorry to hear that you aren't a fan of the limited video recording. The continuous video recording isn't available with Nest Cam (Battery) to preserve battery life. We do appreciate that you purchased the cable to hardwire your Nest camera. We value your experience with our products, and if you have any other support needs with Nest Cam (Battery), our team of support professionals would be happy to assist you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Neat cams sre great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation no cords to worry about. Battery life is impacted in cold weathet under 30 degeees. But sunmer is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cam Cam

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Camera is great, only downfall on this is you have to recharge. If you have to buy this product, buy it with solar power attached to it, so no recharge needed. I will buy it later when I get tired of climbing the ladder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best security camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is amazing, the features really sync with the Google home app. The picture is clear and crisp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My security

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Es increíble lo que dura la batería, imagen nítida, las notificaciones a tiempo, en vivo , perfecta

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My security

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Es increíble lo que dura la batería, imagen nítida, las notificaciones a tiempo, en vivo , perfecta

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the cameras and the price was very fair and easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security Cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, easy to install. peace of mind that I can check cameras from my phone app. Thinking about buying additional cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera for the google home power user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this device knowing about the google home app integration and I absolutely love it. I wanted a camera that would work seamlessly with my google home network that I already have and this camera does that better than any other camera that I've tried on the market. I use this camera as a wired outdoor camera so I can't comment on battery, but I bought this camera for its AI detection and 24/7 recording feature with the nest aware subscription service ($12) and it does both very well. Nighttime detection and visibility are also pretty good for only a 1080p camera and no spotlight. Overall if you're looking for a camera that working seamlessly with google home packed with unique and helpful features and also using it in wired mode, I'd highly recommend this camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome addition to our home network...

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great! Easy setup, stay charged for a long time, work year-round. Easy to dismount and charge when necessary, and picture quality and sound are great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my backyard it works flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, only charge them every 2-3 months . The night vision works very nice, it has a speaker with the mic so you can easily talk to whom ever you see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great when I’m allowed to put cameras all around my house wired or wirelessly. Great quality and reliability

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't do it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So my review has nothing to do with quality of the product, but everything to do with the service of Google. Ignore the name Nest on these cameras - it's all Google. You are forced to use Google Home and can not view any recorded footage on a computer. They will make you download the Nest App - but you can't use it with this device. When you first sign up they give you the option of signing up for a plan - but never bother to tell you that there are two plans to choose from. A basic plan and a plus plan. If you want to upgrade down way, per Google, they will double charge you. So you pay the $60 for the basic plan and then the $120 for the plus plan. If you don't heed my warning and buy this door bell or buy the cameras, sign up for the Plus Plan because the basic plan is garbage. I originally bought the doorbell and cameras so that I could have access to the emergency call features that are included in Nest Aware - but guess what? It refuses to verify my address, hence can't use that feature. Called Nest Support, they transferred me around five times before they said an engineer would be in touch. Weeks later, no one had gotten back with. This apparently is a common issue and Google doesn't seem in a hurry to correct this issue. So basically I'm stuck paying for and using a device I hate because per them, they don't do refunds. As for the quality of the visuals and the installation - wonderful. The picture is amazing and the installation was easy and I had no issues connecting to any of my devices. But under no circumstances would I ever, ever recommend this device to anyone due the customer service of the company.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for posting your experience about Nest Cam (battery). We apologize that our support fell short in providing the help you needed. This is definitely not the kind of experience we want our customers to have. Your feedback is important to us, and we’d like to help you the best way possible. If you’re willing, please give us another chance to improve your experience and reach out to our support team again. We’d be more than happy to assist you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cameras ever I love them they work so great. I have kids and when I got to work I can watch them from work each what’s happening in my house from anywhere

    I would recommend this to a friend