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Customer Ratings & Reviews

Your price for this item is $119.99
The comparable value price is $179.99

Customer reviews

Rating 4.1 out of 5 stars with 2623 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are impressed with the Nest Cam's camera quality and ease of use, finding installation straightforward and night vision capabilities satisfactory. However, concerns exist regarding battery life and the consistency of motion detection. Some users also noted challenges with app compatibility and the product's price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,623 reviews
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Video camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture & easy set up easy to monitor and use

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Night vision

    Rated 5 out of 5 stars

    Better Than Expected

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my pre-wired cameras. The battery life is better than I was expecting but night vision and image quality is far beyond my previous different very common brand cameras!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nest Indoor outdoor camera.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product works great. Got it installed yesterday by Best Buy and didn’t take long at all to install. I have a Google Nest Camera With the floodlight that I’ve had for over a year now, so I purchased a second camera. Google Home app helps me monitor the two cameras plus I’ve got installed a Yale lock system which is also controlled with Google Home and nest thermostat and I can also control with my Google Home app. I have my smart home set up going on . the two cameras in the lock I purchased from Best Buy. And because I’m a total tech member, I had Best Buy come and install all three products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a small price to pay for the sense of security this camera offers! Easy to install and provides a very nice image!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Night vision

    Rated 5 out of 5 stars

    Best night vision available.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality and easy set up to Google/Nest sites. Happy to see the power cord can stay connected all the time as I had the power nearby and did not want to recharge the unit. Very impressive night vision, picture clarity is exceptional

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great overall

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras easy to install and hood quality resolution

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Why only a single charging chord with two cameras?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given this item 5 stars but the two pack only came with a single charging cord. This was not made clear in the product marketing so a little misleading. Bad on Google. Cameras are solid.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great cameras!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, super easy to install and connect if you already have the google home app (also easy to set that up if you don't). Connected these for my office and seeing everything on my phone when I'm away is so convenient

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Very Average performance. Buy with hesitation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a love hate relationship with Nest products. My home has Nest Thermostat, Protect smoke/carbon monoxide detectors and Nest wired and wireless cameras. Ever since being acquired by Google the products are glitchy and lesser in quality. Sometimes they will not connect or you’ll randomly get logged off and need to log into Google home again. These cameras do not use the Nest App. Instead you need a Google Home account. I run a half gig mesh network so I do not have Internet connectivity or speed issues. Since I have already invested so much in their products, it’s hard to start over and I just put up with their shortcomings. Definitely wait for their products to go on sale. They are not worth full price. The NestCam Outdoor has rechargeable batteries for flexible wireless mounting and operations. Depending on how often you view the camera or turns on due to motion, your battery life will vary. I get about a month on a charge. (Tip: use a portable battery pack to recharge so you don’t have to take the camera down) The better option is to keep the camera wired. Either with the included charging cable or a longer outdoor cable. This will ensure continuous power and allow live streaming. The basic free service only keeps 3 hours of history so it’s basically useless if you missed an alert or want to check what happened earlier. You’ll have to decide if it’s worth the premium for Nest Aware and the longer cloud history and continuous feed. These cameras do not produce good images. They’re actually pretty bad. Things are grainy and you won’t be able to make out a clock in the wall and most text. Low light makes the image even worst. The nighttime mode which you can set manually or automatically helps with dark settings. But it’s still grainy and the video is black and white. The problem is that Nest has to balance the free storage they provide and most homes Internet bandwidth so they must be purposely lowering the resolutions of the cameras. Camera technology is so inexpensive nowadays that you would expect razor sharp 1080p images where license plates are easily read. This is not the case with these Nest cameras. The performance is highly dependent on your internet speed, where you mount them, how much light is available and how far the objects are. Zooming in is even worst. At the end of the day you’ll have to balance price and convenience with performances. The Google Home interface kinda works. But I had to install and uninstall several times before I was able to add this camera. It really shouldn’t be this difficult. Buy with hesitation if you’re already in the Nest ecosystem and don’t want to start over. But there are probably better alternatives.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi MisterRheeShopper, thanks for taking the time to share your feedback. We regret to learn that the Nest Doorbell (battery) didn’t meet your expectations. Your feedback is important to us, and we’ll make sure to pass along the details of it to the right team, as we're always looking for ways to improve our products and services. If you need assistance, feel free to contact our support team here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    I'll keep it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this camera. I am a professional in the security industry and find that it has a good return of investment. However the 2 drawbacks are if you want more than 3 hours of video archive, you have to pay a monthly subscription and if you don't want to have to recharge it every 4 weeks, you have to use the provided charging cable. Which defeats the idea of it being wireless.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi ScrewedinPHX, we're glad to hear you liked Nest Cam (Battery). We're sorry to hear about your dissatisfaction with the battery and Nest Aware subscription.

      We recommend getting the Nest Aware subscription, as it provides a lot of value for your money with features that include 30 days of Video History, 24/7 continuous recording, access to clips and time lapses and even customizing your own activity zones. You won't ever have to worry about missing any events as these videos and clips are all saved onto the Cloud. All these features can be viewed and controlled at the tip of your fingertip using the Google Home App.

      The battery life for your Nest Cam (Battery), is affected by factors including activity, temperature, and camera settings that you select. You can extend the battery life by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
      Busy: About 1.5 months battery life (about 20-25 recorded events per day)
      Typical: About 3 months battery life (about 9-12 recorded events per day)
      Quiet: About 7 months battery life (about 2-4 recorded events per day)

      It's important to check the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. We recommend contacting our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Average Security Set Up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Recharging required weekly and only one charging cord for two cameras.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Lovethecover, thanks for sending in your feedback on the battery life of your Nest Cam (battery). We're sorry to hear that your experience with the device didn't meet your expectations. Battery life will depend on factors including activity, temperature, and selected camera settings. Your battery when busy should last about 1.5 months. This would be about 20 - 25 recorded events per day. If you're experiencing less activity than this and still having battery issues, we'd recommend that you reach out to our support team so we can help identify the cause of the battery drain. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Google Nest Cam Battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Battery appears to be lasting and the images are clear. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Google cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cameras for keeping your home feeling safer, 24/7 recording is a big plus!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall nice Google backed product, read more

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a well integrated Google product, seemless connectivity with Google home, which works on Apple and Android. After 11 months of usage, no issues with connectivity, was able access the camera remotely, even from otherside of planet , thanks to powerof Internet. Got two cameras, one is flickering in the night, looks like IR (infra red) module could be broken. Functinality in Day is good. Is battery powered, however needs charging, but also can take external power. So if you are planning for leaving long term 2 weeks or more, recommend buying external cable, costs extra. Also has magnetic bases, gives flexibility with installing on doors without additional tools. Pricing is on the higher side. I am hoping Google will replace my faulty camera whichisstillinwarranty, that is one of the reasons I bought this camera, my experience with Google with another claim was good. If you have a slightly higher budget and want Google backed product, i would go with this. Also for camera recordings, default free event history you only see last 3 hours of information, the monthly plan costs extra.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Karthik. Thanks for choosing Nest Cam (battery). We're glad to hear that you're enjoying your experience with the device. We'd like to know more details about your camera flickering and help by providing you with troubleshooting steps that may improve the performance of the device. We recommend reaching out to our support team so we can improve on your overall experience. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Easy install for ease of mind.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Easy to move. Charging can be a pain. I installed electrical receptacles nearby for high traffic areas.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is good. However, the battery life is not that great.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi CG1216, thanks for sharing your feedback about the good picture quality of the Nest Cam (battery), and we’re sorry to hear that the battery life is below your preference.

      Battery life depends on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Check this link for more details: https://support.google.com/googlenest/answer/10901611

      Here are some typical scenarios.
      Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
      Typical: About 3 months battery life (about 9 - 12 recorded events per day)
      Quiet: About 7 months battery life (about 2 - 4 recorded events per day)

      If you find yourself in need of any help or guidance, please don’t hesitate to let us know here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera, plan to buy more

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera as a proof of concept for four more cameras. Pro's are the google cloud service, HD video and polished overall product, the kind you expect from google. The downside is the range a camera can see a face. I placed this camera on the corner of my house facing the driveway. I also placed it in the different locations for the other cameras. I was impressed with the range for 5gz wifi. I much prefer this option to the box and 8 POE camera systems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good item to have but sometimes it stop holding history so you can look back on other than that like I said great product will not need another camera for a while

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job I asked it to do. Able to keep an eye on the pool when I’m home or away.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera and easy setup!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very simple (the magnet is STRONG). With many of our other Google devices, this device was easy to add to our current Home setup. Microphone is great. Picture quality is fantastic. Will be buying more in the future.

    I would recommend this to a friend