Customer Ratings & Reviews
- Model:
- GA01317-US
- |
- SKU:
- 6473262
Customer reviews
Rating 4.1 out of 5 stars with 2760 reviews
(2,760 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are impressed with the Nest Cam's camera quality, ease of use, and overall performance. Many also appreciate the simple installation and clear night vision. However, some customers have expressed concerns about the battery life and app compatibility. Others have noted issues with motion detection range and occasional connectivity problems.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Rated 3 out of 5 stars
Solar panel destroyed the battery
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used one of these cameras outside with a compatible solar panel, which damaged the battery. Consequently, it is no longer charging at all.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, baleva53. Sorry to see you’re now running into a charging issue with your Nest Cam (Battery). We’d like to investigate what may have caused this and find you the best solution — talk to us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Cameras
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love these cameras and plan on buying 2 more for our backyard too
This review is from Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great camera recommend 10 out of 10
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these cameras have two at my house so easy to install and what a deal Best Buy had for them saving me $60
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Good cameras, software is subject to improving
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera work as intended, they are very easy to install and seamlessly can be integrated to Google Home/Nest. The only downside (that make me rate them as 4) is the software. There is configuration for at home & out, however compared to other cameras/software in the market, there isn't configuration based on schedule (specifically while sleeping).
This review is from Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
I would recommend this to a friend - Pros mentioned:Camera qualityCons mentioned:Battery life
Rated 4 out of 5 stars
Battery could be better
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is very good however, battery life could be better. I've had to charge the camera twice so far.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Mando, thanks for posting your feedback about Nest Cam (Battery), and we’re sorry to hear that your experience with its battery life is less than ideal.
Battery life will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. This link might be helpful: https://support.google.com/googlenest/answer/10901611
Here are some typical scenarios.
Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
Typical: About 3 months battery life (about 9 - 12 recorded events per day)
Quiet: About 7 months battery life (about 2 - 4 recorded events per day)
If you still have to charge the battery more often than you’d like, consider connecting your camera to a power outlet with the included or optional power adapter. Connecting to continuous power will keep the battery charged. Please note that the power adapter included with the Nest Cam (battery) is not weatherproof and not intended for outdoor use and you can use a compatible weatherproof cable (sold separately).
Feel free to get in touch with our dedicated team if further assistance is needed, here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality, Ease of use
Rated 4 out of 5 stars
Google cam easy to set up.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality image camera, easy to set up with google home app,
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
Good cameras, but pricey.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these cameras, but they are very expensive for what they are. Note that if you live in a cold environment such as I do (Anchorage, AK) the cameras will become inoperative when the temperatures get below freezing. Also, you have to subscribe to the Nest Aware Plus service to get full history, etc., this is $10/month or $120 per year.
This review is from Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Best wireless cameras
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these Google wirelees cams. So easy to set up and easy to use on the Google home app. Great picture quality, field of view and clarity. Microphone and listening capabilities are perfect. I now have 4 on the outside of my house and one wired cam inside.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Rated 2 out of 5 stars
Not Even Close to Real Time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pluses- Great image quality in daylight as well as night. Easy to set up and install Cons- I have 6 of these cameras and when I click on Google home app. They show up but not even close to streaming all of them real time. My dog will go outside and if looking at outside cameras, might show him for a second but then freezes up or doesn’t show him at all for quite a while. I should point out I have a 1.1 GB’s per second service and all cameras are within 40 feet. Would probably go with Ring next time.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, JCIII. Thanks for sharing your concerns about the Nest Cam (battery). We’re sorry to hear that your experience is below satisfaction. We’ve taken note of your feedback to work on improving our products and services. Meanwhile, we suggest having the latest version of the Google Home app that may improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view. You can change the settings like adjusting video quality, wake-up sensitivity, length of video clips, time between recorded events, and using activity zones to monitor specific areas.
For additional assistance, our dedicated team is always ready to help you here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Motion detection
Rated 3 out of 5 stars
Underwhelmed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Someone disappointed in the functionality of this camera. I now believe its may solely be software related to my concerns. The Home app doesn't appear to be as intuitive and function as well as I was expecting. I have every motion and detection setting enabled as possible, however my experience has been very lack luster. I currently have a ring doorbell installed at a further away location with less visibility than how I have this nest camera mounted. Yet the ring detects and notifies me of many, many more motion items such as vehicles and pedestrians, yet the nest camera, looking at the same location, with much broader field of view does not detect, alert, or record any motions that cross many times an hour, that which the ring easily detects and alerts me. Maybe my items is defective, or maybe it simply cannot set a detection of objects moving too fast, but it has plenty of field of view if I'm watching the camera setting to live, rather than letting it function idlily and notifying me. I like the device, its a google product, usually these are at a higher standard, but I want to blame the new transition away from nest software, and to home software. Will need some tweaking, and maybe its simply software related to my issues, but the camera simply does not detect motion unless i have a constantly live feed on. Which defeats the purpose being a battery/wireless camera, as a constant live feed will drain power at a much faster rate.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for posting a feedback regarding your the Nest Cam (Battery). We’re sorry to hear about your disappointed with the functionality of your camera.
Nest cameras are designed to alert you when they detect important activity like person seen, animal detection, and vehicle detection intelligent alerts, as well as activity zones, even without a subscription. Make sure your device is connected to your Wi-Fi network and the network is connected to the internet. You may need to move your camera or change something in the camera’s view to improve motion detection results. You can also change your camera’s angle, or change something in the scene so that you don’t miss important activity. If notifications are turned on, check whether similar activity has recently occurred in your camera’s video history.
We’d also like to learn more about your issue to help improve your overall experience. If you haven’t yet, we suggest reaching out to our dedicated team for further support here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Great camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and long battery life. The mounting was easy and straight forward.
I would recommend this to a friend Rated 4 out of 5 stars
Great cameras
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great. Really sensitive to movement. Much better than our old ones
This review is from Google - Nest Cam 3 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
I would recommend this to a friend- Pros mentioned:Camera quality, Installation
Rated 5 out of 5 stars
Great Buy from Best Buy!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Great video quality. Long battery life.
This review is from Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 4 out of 5 stars
Video quality is good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think the quality of the video seems good. The app is ok. The only issue is that in the Google Home app you can not set alarm times. The Nest app did, but the new cameras do not work on the Nest app. I would like it to alert me during specific times of day/night when I know I am gone regularly instead of alerts always on or always off.
This review is from Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, Kcgirl03. We appreciate you sharing your review on Nest Cam (battery) here. We're sorry to hear that you're having some difficulties with setting alarms and notifications. We suggest adjusting the settings for your Home & Away Routines in the Google Home app that may help resolve the issues you're having with the device. You can visit the link here for detailed instructions: https://support.google.com/googlenest/answer/10071810
If you have additional questions or need further assistance, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera qualityCons mentioned:Battery life
Rated 3 out of 5 stars
I'll keep it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this camera. I am a professional in the security industry and find that it has a good return of investment. However the 2 drawbacks are if you want more than 3 hours of video archive, you have to pay a monthly subscription and if you don't want to have to recharge it every 4 weeks, you have to use the provided charging cable. Which defeats the idea of it being wireless.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi ScrewedinPHX, we're glad to hear you liked Nest Cam (Battery). We're sorry to hear about your dissatisfaction with the battery and Nest Aware subscription.
We recommend getting the Nest Aware subscription, as it provides a lot of value for your money with features that include 30 days of Video History, 24/7 continuous recording, access to clips and time lapses and even customizing your own activity zones. You won't ever have to worry about missing any events as these videos and clips are all saved onto the Cloud. All these features can be viewed and controlled at the tip of your fingertip using the Google Home App.
The battery life for your Nest Cam (Battery), is affected by factors including activity, temperature, and camera settings that you select. You can extend the battery life by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
Busy: About 1.5 months battery life (about 20-25 recorded events per day)
Typical: About 3 months battery life (about 9-12 recorded events per day)
Quiet: About 7 months battery life (about 2-4 recorded events per day)
It's important to check the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. We recommend contacting our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Easy to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were a breeze to install and have worked like a charm for well over a year. I’m looking forward to many more years.
This review is from Google - Nest Cam 3 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Rated 4 out of 5 stars
Google Nest Cam Battery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Battery appears to be lasting and the images are clear. Easy to install.
I would recommend this to a friend - Cons mentioned:Battery life
Rated 2 out of 5 stars
Very Average performance. Buy with hesitation.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a love hate relationship with Nest products. My home has Nest Thermostat, Protect smoke/carbon monoxide detectors and Nest wired and wireless cameras. Ever since being acquired by Google the products are glitchy and lesser in quality. Sometimes they will not connect or you’ll randomly get logged off and need to log into Google home again. These cameras do not use the Nest App. Instead you need a Google Home account. I run a half gig mesh network so I do not have Internet connectivity or speed issues. Since I have already invested so much in their products, it’s hard to start over and I just put up with their shortcomings. Definitely wait for their products to go on sale. They are not worth full price. The NestCam Outdoor has rechargeable batteries for flexible wireless mounting and operations. Depending on how often you view the camera or turns on due to motion, your battery life will vary. I get about a month on a charge. (Tip: use a portable battery pack to recharge so you don’t have to take the camera down) The better option is to keep the camera wired. Either with the included charging cable or a longer outdoor cable. This will ensure continuous power and allow live streaming. The basic free service only keeps 3 hours of history so it’s basically useless if you missed an alert or want to check what happened earlier. You’ll have to decide if it’s worth the premium for Nest Aware and the longer cloud history and continuous feed. These cameras do not produce good images. They’re actually pretty bad. Things are grainy and you won’t be able to make out a clock in the wall and most text. Low light makes the image even worst. The nighttime mode which you can set manually or automatically helps with dark settings. But it’s still grainy and the video is black and white. The problem is that Nest has to balance the free storage they provide and most homes Internet bandwidth so they must be purposely lowering the resolutions of the cameras. Camera technology is so inexpensive nowadays that you would expect razor sharp 1080p images where license plates are easily read. This is not the case with these Nest cameras. The performance is highly dependent on your internet speed, where you mount them, how much light is available and how far the objects are. Zooming in is even worst. At the end of the day you’ll have to balance price and convenience with performances. The Google Home interface kinda works. But I had to install and uninstall several times before I was able to add this camera. It really shouldn’t be this difficult. Buy with hesitation if you’re already in the Nest ecosystem and don’t want to start over. But there are probably better alternatives.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi MisterRheeShopper, thanks for taking the time to share your feedback. We regret to learn that the Nest Doorbell (battery) didn’t meet your expectations. Your feedback is important to us, and we’ll make sure to pass along the details of it to the right team, as we're always looking for ways to improve our products and services. If you need assistance, feel free to contact our support team here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera qualityCons mentioned:Battery life
Rated 4 out of 5 stars
Average Security Set Up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Recharging required weekly and only one charging cord for two cameras.
This review is from Google - Nest Cam 2 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Lovethecover, thanks for sending in your feedback on the battery life of your Nest Cam (battery). We're sorry to hear that your experience with the device didn't meet your expectations. Battery life will depend on factors including activity, temperature, and selected camera settings. Your battery when busy should last about 1.5 months. This would be about 20 - 25 recorded events per day. If you're experiencing less activity than this and still having battery issues, we'd recommend that you reach out to our support team so we can help identify the cause of the battery drain. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life, Connectivity
Rated 2 out of 5 stars
Went back to Ring
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned them. Battery life wasn’t good, many connection issues. Too many missed occurrences. My previous ring were on point
This review is from Google - Nest Cam 3 Pack Indoor/Outdoor Wire Free Security Cameras - Snow
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, IkeRose. We're sorry to see the Nest Cam (Battery) wasn't quite what you were needing. Even though you returned them, your thoughts are valuable to us and we'd like to learn more. When you find the time, here's a survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG













