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Customer reviews

Rating 4.1 out of 5 stars with 2716 reviews

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  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers enjoy the Nest Cam 2 Pack for its great camera quality and ease of use. Many users also appreciate the overall performance, easy installation, and clear night vision. However, some customers have expressed concerns about the battery life. Others have noted issues with app compatibility, motion detection range, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,716 reviews
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Google Nest Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High image quality and very easy to set up with google home app!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Google nest camera

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best outdoor camer for the price great quality video and images

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nest Indoor outdoor camera.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product works great. Got it installed yesterday by Best Buy and didn’t take long at all to install. I have a Google Nest Camera With the floodlight that I’ve had for over a year now, so I purchased a second camera. Google Home app helps me monitor the two cameras plus I’ve got installed a Yale lock system which is also controlled with Google Home and nest thermostat and I can also control with my Google Home app. I have my smart home set up going on . the two cameras in the lock I purchased from Best Buy. And because I’m a total tech member, I had Best Buy come and install all three products.

    I would recommend this to a friend
  • Cons mentioned:
    App compatibility, Battery life, Compatibility

    Rated 1 out of 5 stars

    Google Home App Terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I could return but took too much time to get it setup after purchasing. Buyer beware - not compatable with the Nest App. I shoulda done my research before just assuming that this would connect with my other Nest cameras but I didnt. Google Home app is terrible for video monitoring! Not only can I not see this camera where my other camera feeds are, it only shows event activity when reviewing video, doesnt alert you to a low battery, doesn't wake up fast enough to record an event which knocked the camera down even though an animal walked in front of it several hours later, and doesnt allow zoning. What a waste of money.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there TheLadyValkyrie, thanks for posting your feedback on your Nest Cam (battery) and we're sorry to hear that your experience was less than ideal when it comes to using the Home app. Our goal is to make the Google Home app as the one place you can control all your Nest and other smart home devices and create an integrated experience with the Google Assistant. Your patience is appreciated as we improve further with incorporating your Nest products with the Google Home app and making it better for you. If you need further assistance or have additional questions, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Nice Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm happy .... replaced another brand cameras with this because I initially wanted to go with something wired. After looking at many, decided to try the Nest Battery Camera. Haven't had it long enough to comment on battery life. It is easy (and fast) to charge, and has great video quality. Especially easy to monitor from the Google Home app which I was already using for my Nest Thermostat.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mostly Disappointing- I'll tell you why below

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aesthetically: much bigger than wired counterparts & color options missing Function: works well and has auto switching low and normal light, but no in-depth options like my other hub camera system, with regards to sensitivity, light indicator options, or with cheap generic cams from over 5 years ago that offer all those options with similar quality and selectable windows for motion and tons of other options so long as you use software that is the color of the sky and a part of your eye. Dirty: You will not be able to record to external drives, and it is an impossible task right now to connect to Nest Hub for video calls. Recording is limited without subscription to Nest Aware. I would not buy again If you're remotely tech savvy, get an old PC and buy security cam software and 3rd party cams, which are better and not limited by design.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, redsrtturbo. We're sorry to hear that your experience with Nest Cam (battery) didn't meet your expectations. We still want to understand how we can improve your experience with the device. We recommend reaching out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I own 7 of these so I know what I’m talking about.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several Google-Nest cameras, both indoor and outdoor. They are all very easy to install and link to your internet. Google has changed a number of things on this new generation camera. Some good and some bad. First, all their outdoor cameras are now battery powered; you can add a power cable (extra cost) that the older version came with. These cameras are no longer part of the Nest ecosystem so you must download the Google Home app to view the camera. I prefer the Nest app but it seems Google has abandon it in favor of their own. This camera will deliver very clear pictures both in daylight and at night. Motion detection is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent cams

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you need for the best of all the most important things to know when you're looking for an amazing and the great service that has a great experience with the quality of your products

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    It's wireless

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So it works, but the fact that you have to take it down and charge it and then put it back up requires a ladder and time and then repositioning. Granted we could have mounted it a little lower, but we are interested in the hardwired version for the future.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    It’s worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality. It’s worth buying. Easy installation

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Wish battery lasted longer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality however the battery lasts me a little over 2 months with the best quality and medium sensitivity. Hoped it would last a bit longer. I turned the quality to the lower setting but it didn’t help much. You have to use the google home app to view video but it can sometimes take long to load or view events. The Nest app was much better in this. Shame It doesn’t work there.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      thanks for taking the time to share your feedback. We are sorry for the poor battery life with your Nest Cam (Battery).

      Battery life will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
      - Busy - About 1.5 months battery life (about 20 - 25 recorded events per day)
      - Typical - About 3 months battery life (about 9 - 12 recorded events per day)
      - Quiet - About 7 months battery life (about 2 - 4 recorded events per day)

      If you're willing to try, we recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn't related to the frequency of events, then we may need to have a closer look at your Nest Cam (Battery) and understand what may be causing it. You may contact our support team for further assistance here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to assemble and good one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great security product and easy to assemble.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Why only a single charging chord with two cameras?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given this item 5 stars but the two pack only came with a single charging cord. This was not made clear in the product marketing so a little misleading. Bad on Google. Cameras are solid.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great security camera! I would definitely recommend getting the long power cable so you can hardwire it in though. Otherwise it goes into sleep mode to preserve battery and then is completely reliant on the motion sensor which is not always sensitive enough to pick up motion.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Google Nest Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works very good with hot spot device and the magnet is stronger than I expected. Overall it was a good buy and the price was fair.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Toy Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera works great. Crystal clear image. Easy to mount on the wall in my detached garage. Able to keep watch on my "toys" when out of town. Great investment. John Jacobson

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Easy install for ease of mind.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Easy to move. Charging can be a pain. I installed electrical receptacles nearby for high traffic areas.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Decent camera 7.5/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera. Not so good night quality 7/10 here. Change lasts a while depending how often the camera sees something. The more it sees something the more battery it uses. Try to keep out of direct sun and rain too. Really easy to use on the smart phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I love these.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work so well, and have clear video! I got one to watch for wildlife, one for my garage and one for my driveway. My only complaint is when you turn on notifications, you get on average, 3 per camera, per event. I need to figure out the event notifications… otherwise they work great! I paired with the Wasserstein solar panels and I haven’t had to charge at all!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set up one camera with wire and the other via battery. Battery life is OK, but I would recommend wiring if possible. I was a little bummed that they dont work with the legacy Nest app or online portal, but the legacy cameras do show up in Google Hime. Takes a little time to get used to it.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, BLTPHX. Thanks for sharing your experience with using the Nest Cam (battery). We’re sorry to hear that using the Home app, to control and manage your camera settings, is below your preference.

      We’re aware that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app. However, the Nest Cam (battery) is exclusive to the Home app because we wanted to create an integrated experience with our other Google Nest devices. We also wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. Other benefits include the following:
      - Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
      - Your Google Nest devices and services will work together.
      - One account to sign into both the Nest and Google Home apps.
      - Your homes and home members will be aligned across the Nest and Google Home apps.

      If you need help with using the camera in the Home app effectively, please let us know by visiting here: https://support.google.com/googlenest/gethelp Nest