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Customer reviews

Rating 4.1 out of 5 stars with 2633 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are impressed with the Nest Cam's camera quality and ease of use, finding installation straightforward and night vision capabilities satisfactory. However, concerns exist regarding battery life and the consistency of motion detection. Some users also noted challenges with app compatibility and the product's price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,633 reviews
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    New Google Camera's are obnoxiously huge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good clear picture but Google has ruined the great old Dropcam application that they bought out to start their Google Next Camera sales. The old access was much easier to view and use. And Google made the $350 Dropcam obsolete, forcing me to buy bigger ugly white Google Nest cameras. The new cameras are huge and anything but discrete. I painted mine dark brown to blend in with my home which voids the warranty according to Google. Why are these only available in a bright white?

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there. thanks for your feedback about your experience with your Nest cam battery. We hear you on the color and size, and we're taking your input into account for future development. If you have some additional comments, feel free to share them through our feedback form: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG Nest

  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third camera and I love it! Pictures are clear, easy to install and easy to save the video. Perfect addition to my house.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Hardware surpasses the software, but just barely

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera quality is fantastic, but I wish the app was a little more robust. I would prefer to "ignore" familiar faces and only show the ones not recognized. I like how sturdy the construction is and the ease of setup is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Google nest security cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good working Cameras for security would recommend to anyone looking to keep their property safe and secure while away

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great camera option

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use, but the battery doesn’t last long in high traffic areas where the camera is constantly recording. When there isn’t a lot of activity, the battery will last a month. At busy times, I’d say a week or two will be the most you’ll get out of the battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Google Is Great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love Google cameras. It's easy to install and the charge lasts a really long time. Besides the app, I can even monitor and watch the cameras through a browser online wherever I am with an internet connection! This is fantastic. I installed it myself, so it is battery powered and I need to occasionally charge it. I plan on buying more cameras and having them professionally installed so that they are wired and don't need to be brought in for charging.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, covers a wide range, ability to track people vehicles and animals

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The yard cameras have been a nice supplement to the Google products in my home. Easy install and moveable, too.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great compared to others but not as good as Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but not great. I love the Google products but I have the previous generation outdoor Nest cameras and they perform better than these. Perhaps I just need to keep them plugged in instead of the wireless option. The Nest App is better instead of the new Google Home app, which doesn’t give you a preview of the video, you have to open the app and view the clips.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi NJDad, we greatly appreciate your feedback on Nest Cam (Battery), and we’re sorry to hear that it doesn’t give you a preview of the video and that you have to open the app to view the clips. Your feedback helps us better understand our customers’ preferences and needs, and we’ll share this information with the product team to work improving the functionality and features of the Google Home app. In the meantime, we suggest having the latest version of the Google Home app that may improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view in the Google Home app.

      We're always here to help. If you come across any concerns about your Nest Cam (Battery) and with using it effectively in the Google Home app, please feel free to find us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ignore the bad ratings… awesome camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Notification are crazy fast. Yeah you don’t get 24/7 on battery and no charger to not 4K. This is a battery camera. It would not sel well if the battery lasts a day because it records 24/7. It always records events. If you don’t get a notification of close events.. it still records them. Facial recognition is leaps ahead of the last gen.. which I liked a lot. I have a metal fence and I tested out live view. I walked where me head poked out and i got a notification within 1 second that a person was detected (not exagerated. Only disappointment is the sole panel isn’t released yet. Highly highly recommend. If you want a cheap unreliable.. because I have all these get blink or ring.. I’m phasing out my blink and ring. This camera is great.. can’t wait for the nest spotlight to replace my ring spotlight.. Side not- the low rating of this is due to people not comprehending what a battery camera.. when using battery is….

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ignore the bad reviews.. it’s awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Notification are crazy fast. Yeah you don’t get 24/7 on battery and no charger to not 4K. This is a battery camera. It would not sel well if the battery lasts a day because it records 24/7. It always records events. If you don’t get a notification of close events.. it still records them. Facial recognition is leaps ahead of the last gen.. which I liked a lot. I have a metal fence and I tested out live view. I walked where me head poked out and i got a notification within 1 second that a person was detected (not exagerated. Only disappointment is the sole panel isn’t released yet. Highly highly recommend. If you want a cheap unreliable.. because I have all these get blink or ring.. I’m phasing out my blink and ring. This camera is great.. can’t wait for the nest spotlight to replace my ring spotlight.. Side not- the low rating of this is due to people not comprehending what a battery camera.. when using battery is….

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Good quality cameras

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear, recognized objects, easy to use. Installation can be kind of a pain when switching WiFi though

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and quick to use, battery lasts pretty long enough does take long to charge them to full battery though, recommend a extender

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The image is clear and it is easy to install. The magnet is very strong. It not only allows the camera to attach to the base, it can be used to attach the base to metal (e.g. metal door frame, ceiling grid, filing cabinet, etc.) so there is no need to use the screws.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera.. did the job i wanted. And great price

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    It’s up but not totally satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it is a pain two different apps. Need to charge every 10 days. Needed to buy solar panels. Bulky. Paid for install and they just screwed it in the place it’s magnetically sticks. Don’t pay for install waste of money.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, we appreciate your insights on Nest Cam (Battery). We're sorry for any disappointment you may be having with the battery issue and the move to the Google Home app.

      We wanted to make the Google Home app the one place where you can control all your favorite Google Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Battery):
      - Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
      - Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, ""Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
      - One account to sign into both the Nest and Google Home apps.
      - Your homes and home members will be aligned across the Nest and Google Home apps.
      - You may set up your older Nest cameras to the Google Home app. Check out this help article: https://support.google.com/googlenest/answer/9893532

      We recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery), since battery life will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios for your Nest Cam (Battery):
      Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
      Typical: About 3 months battery life (about 9 - 12 recorded events per day)
      Quiet: About 7 months battery life (about 2 - 4 recorded events per day)

      If the short battery life isn´t related to the frequency of events, then we'd like to take a closer look at your device and understand what may be causing it. You may contact our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Installation
    Cons mentioned:
    App compatibility

    Rated 3 out of 5 stars

    Terrible, horrible, no good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not like it, Goes out of focus, terrible night vision, horrible app, won’t work unless surface is magnetic, set up easy and easy charging overall it sucks

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, JP01. We appreciate your feedback and we’re sorry to hear that your experience with the Nest cam (battery) is below your satisfaction. We suggest using the included wall mount for surfaces like walls. Simply attach the wall plate with the included screws, then secure the magnetic plate onto the backplate. Both of these mounting options let you power your camera with any power accessory like the weatherproof cables, or run it on battery power.

      Also, we recommend having the latest version of the Google Home app that may improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view. Also, adjusting the camera settings like video quality, wake-up sensitivity, length of video clips, time between recorded events, and using activity zones to monitor specific areas, can help improve your experience. And for the night vision, try to angle your camera away from bright lights, or to install the camera in a shady spot. You should also make sure that any nearby surfaces or objects (like a wall) are out of view, since the camera’s infrared light can reflect off a surface. Other tips on how to improve the night vision feature can be found here:: https://support.google.com/googlenest/answer/9259738

      If more help is needed, feel free to let us know by visiting us here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    App compatibility

    Rated 4 out of 5 stars

    Needs app integration

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great camera for all intensive purposes but google really needs to step up the integration between the nest app and the home app. Features aren’t available depending on which app you are using and can be particularly confusing if you have cameras from the previous generation.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    video is good quality but it needs to be recharged far more often than I thought. Having to get a ladder out every two weeks is not what I bargained for.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, JamesB. Thanks for posting a review about the Nest Cam (battery). We’re sorry to hear that your experience is less than ideal. We understand that having to climb up a ladder to charge the camera every two weeks can be an inconvenience for you.

      We suggest adjusting the camera settings like the video quality, length of video clips, time between recorded events, or to use activity zones to monitor specific areas that can extend the battery life of your camera. Check this link for more tips: https://support.google.com/googlenest/answer/10901611

      You might want to consider connecting your camera to a power outlet with the included power adapter for continuous power and to keep the battery charged. Please note that the power adapter included with the Nest Cam (battery) is not weatherproof and not intended for outdoor use, and we suggest using a compatible weatherproof cable (sold separately).

      We can help you check for other reasons why the camera is behaving differently. Please contact us anytime for assistance here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! Super easy to install and great video quality

    I would recommend this to a friend