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Customer reviews

Rating 4.1 out of 5 stars with 2635 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are impressed with the Nest Cam's camera quality and ease of use, finding installation straightforward and night vision capabilities satisfactory. However, concerns exist regarding battery life and the consistency of motion detection. Some users also noted challenges with app compatibility and the product's price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,635 reviews
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    video is good quality but it needs to be recharged far more often than I thought. Having to get a ladder out every two weeks is not what I bargained for.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, JamesB. Thanks for posting a review about the Nest Cam (battery). We’re sorry to hear that your experience is less than ideal. We understand that having to climb up a ladder to charge the camera every two weeks can be an inconvenience for you.

      We suggest adjusting the camera settings like the video quality, length of video clips, time between recorded events, or to use activity zones to monitor specific areas that can extend the battery life of your camera. Check this link for more tips: https://support.google.com/googlenest/answer/10901611

      You might want to consider connecting your camera to a power outlet with the included power adapter for continuous power and to keep the battery charged. Please note that the power adapter included with the Nest Cam (battery) is not weatherproof and not intended for outdoor use, and we suggest using a compatible weatherproof cable (sold separately).

      We can help you check for other reasons why the camera is behaving differently. Please contact us anytime for assistance here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! Super easy to install and great video quality

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great video quality, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install, and great video quality. connecting to Google Home with my ring doorbell made it perfect combo.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Night vision

    Rated 4 out of 5 stars

    Cameras

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality of these cameras. They have great night vision.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Night vision

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras have a very clear view and long range Night vision is very clear. Easy to set up Batteries last a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, handle. Resolution is very good. If you do not have a magic eye on the door (for example impact doors) you can use a monitor. Make sure that the internet width is good enough to handle both. The app works great in the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    One more to my set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Cam has proven to be an excellent addition to my home security setup. The video quality is impressive, offering clear and detailed footage. Its integration with the Nest app provides convenient remote monitoring, and the motion alerts are particularly useful. The setup process was straightforward, and the camera's sleek design blends well with its surroundings. Overall, the Nest Cam offers reliable performance, making it a solid choice for anyone looking to enhance their home security.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Clear and crisp!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and integrate into entire system, crystal clear images, audio is crisp. Amazing how clearly you can hear the neighbors talking crap about something from across the street.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good camera, poor app

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera quality is good, clear video and audio. Unfortunately the google home app is still laggy, buggy, slow, and doesn't push notifications in a timely manner

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, thanks for sharing your experience with us. We'd like to help your Google Home App run as fast as you want. Use this link to contact us for assistance: https://support.google.com/googlenest/gethelp. Nest

  • Rated 5 out of 5 stars

    Happiness

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cameras clear day and night vision fast connection through WiFi

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our home was recently broken into. We believe they didn’t have enough time to take anything since we arrived home early. We believe it’s because we didn’t have cameras that we were targeted. Soon after that happened, we got these cameras and now we get notifications of any movement near the house. We placed one in the backyard and we placed the other by the garage, we also have the Google nest doorbell. We love the simplicity of using the app Easy to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Easy to Install, Drains Battery Quickly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 3 of these cameras to use outside my house. Overall the quality of the video is great, but the Google Home app takes too long to load and view. Also the camera on my front door drains rapidly so I will have to hardwire the camera.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Rich, thanks for choosing our Google Nest products, and we're glad to hear that you found Nest Cam (Battery) great. We do apologize for the long loading time of the Google Home app, and for the battery drain issues you are experiencing.

      The long loading time using the Google Home app for your Nest Cam (Battery) may be caused by a possible congestion of your network. We recommend removing some of your connected devices to free up some bandwidth space, and checking to see if you will still experience the same long loading times when streaming the video feed from your Nest camera. Once you verify congestion, we recommend contacting your Internet service provider to check your connection and upgrade your bandwidth if needed.

      Hardwiring your Nest Cam (Battery) is a great idea to avoid battery drain issues. However, it's important to check the frequency of events (per day) that you get with your Nest Cam (Battery). Battery life will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios for your Nest Cam (Battery):
      Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
      Typical: About 3 months battery life (about 9 - 12 recorded events per day)
      Quiet: About 7 months battery life (about 2 - 4 recorded events per day)

      If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and examine what may be causing it. You may contact our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good but could be better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is pretty good. It has quality video and audio. Battery life is ok. Definitely invest in the powercord so you don't have worry about charging the camera. I wish it had continuous recording. It doesn't record when I am viewing live video. Hopefully google updates this soon.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very solid outdoor webcam without subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a ring and after a year I did t want to pay the subscription fees every year. After some research I found this one and I actually liked it. Here are the reasons 1. You don't want to pay the subscription and you don't need to check/tore video way back in the timeline 2. Solid build (in fact heavier than others) and the battery runs 6 weeks (within 25-50F ranges) 3. The video quality is good and I really like face recognition feature 4. I like the integration with nest hub display where I can watch the live feed with voice command On the flip side, it might look expensive to begin with but the subscription cost from other devices will help you to decide. The setup with the nest app can be tricky so follow the steps carefully and contact support online if you get any problem but don't skip any steps.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incrediblely easy to set up and crystal clear video

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Nest cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy installation. Captured really good angles around my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install with good image quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As wireless device installation is easy and the image quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest *Battery Cam

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these and couldn’t be more happy with them. I originally had them powered by battery only. However, I opted later to get the 24/7 coverage with Nestor plus so I purchased power cables later (Amazon, not Google - way more cost effective) for what I want these, for they were perfect. My only complaint, and I knew this going in was that I had to use the Google Home app rather than Nest app. The Nest app is much better. I also feel like these are very high priced.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very good video camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have a Nest IQ Outdoor camera which uses the Nest app. This camera requires the Google Home app. I know people are not happy with the Google Home app, but I will say everything is there that you get with the Nest app, it's just laid out differently. The new camera actually notifies us faster than the IQ Outdoor camera. Its so fast that if you click on the notification right when you get it the event video hasn't finished processing yet. I have my camera on a power source because I want the 24/7 video storage along with the events. Google offers the best price point for this feature at $12 per month for unlimited devices. All other solutions I looked at cost you $20 or more per month. Video quality between both of my camera's are the same which is very good day and night. I'm very happy with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection
    Best Buy Employee

    Rated 3 out of 5 stars

    Good addition for an existing Google system

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On writing this review, I've had the camera for about 3 or 4 months. Since then there had been an update that altered the recording image. Colors look a bit pale and quality does look diminished. Another thing is that the motion detection range is a bit narrow compared to its competitors. You need to stand pretty close until it begins to record. As far as the positives •Its pretty easy to setup and install •Battery life is not bad. (about 3 1/2 weeks before recharge) •The subscription plan is good for all nest cam devices and any future devices you want to add under one single price.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Steve. Thank you for taking the time to share your detailed feedback about the Nest Cam Battery. We appreciate your insights, both on the positives and the areas where you've experienced some challenges. We're glad to hear that you found the setup process easy, and that the battery life has met your expectations. Additionally, we're pleased to know that you find value in our subscription plan, offering flexibility for multiple devices under a single price. It's unfortunate to learn that the recent update affected the recording image and your feedback on color quality and image sharpness is valuable. We hope to give you an even better experience with your device. We recommend reaching out to our dedicated team of specialists on the Google Help page here: https://support.google.com/googlenest/gethelp Nest