Customer Ratings & Reviews
- Model:
- GA01317-US
- SKU:
- 6473262
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the Nest Cam 2 Pack for its great camera quality and ease of use. Many users also appreciate the overall performance, easy installation, and clear night vision. However, some customers have expressed concerns about the battery life. Others have noted issues with app compatibility, motion detection range, and connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality, Ease of use
Great camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The image is clear and it is easy to install. The magnet is very strong. It not only allows the camera to attach to the base, it can be used to attach the base to metal (e.g. metal door frame, ceiling grid, filing cabinet, etc.) so there is no need to use the screws.
I would recommend this to a friend - Pros mentioned:Camera quality
Pretty Good!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is clear and very wide. I have it in a great wifi signal area and sometimes the app tells me the camera is off. I restart the app and it works. Other than that im pretty happy with it.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Beats4fame. Thanks for your inquiry about the Nest Cam (indoor, wired). To check if the camera feed will work, you can try to delete and reinstall the app on your device. If you've tried these fixes before and the issue still persists, then we recommend reaching out to our team of specialists on our Google Nest Help 'Contact Us' page here: https://support.google.com/googlenest/gethelp
- Cons mentioned:App compatibility
Needs app integration
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great camera for all intensive purposes but google really needs to step up the integration between the nest app and the home app. Features aren’t available depending on which app you are using and can be particularly confusing if you have cameras from the previous generation.
I would recommend this to a friend - Cons mentioned:Battery life
It’s up but not totally satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well it is a pain two different apps. Need to charge every 10 days. Needed to buy solar panels. Bulky. Paid for install and they just screwed it in the place it’s magnetically sticks. Don’t pay for install waste of money.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, we appreciate your insights on Nest Cam (Battery). We're sorry for any disappointment you may be having with the battery issue and the move to the Google Home app.
We wanted to make the Google Home app the one place where you can control all your favorite Google Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Battery):
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, ""Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
- You may set up your older Nest cameras to the Google Home app. Check out this help article: https://support.google.com/googlenest/answer/9893532
We recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery), since battery life will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios for your Nest Cam (Battery):
Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
Typical: About 3 months battery life (about 9 - 12 recorded events per day)
Quiet: About 7 months battery life (about 2 - 4 recorded events per day)
If the short battery life isn´t related to the frequency of events, then we'd like to take a closer look at your device and understand what may be causing it. You may contact our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
William
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best camera anyone can ask for.My family feels safe that we can monitor what goes on in our home.I love the picture quality in this camera because you can actually see the face of the person.I also love the storage since what you pay for is for all the Google camera in your home
I would recommend this to a friend - Pros mentioned:Camera quality, Night vision
Cameras
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the quality of these cameras. They have great night vision.
I would recommend this to a friend - Pros mentioned:Camera quality
Hardware surpasses the software, but just barely
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera quality is fantastic, but I wish the app was a little more robust. I would prefer to "ignore" familiar faces and only show the ones not recognized. I like how sturdy the construction is and the ease of setup is fantastic.
I would recommend this to a friend - Pros mentioned:Camera quality
Google Nest Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The video and sound quality is good. Product only came with one chord. Easy to set up. Saves footage for a few days with no fees.
I would recommend this to a friendBrand response from Google Team
Posted .Thanks for sharing with us, KiYW! If you ever have any questions or concerns about the Nest Cam (Battery), don’t hesitate to reach out to us here: https://support.google.com/googlenest/gethelp?
- Pros mentioned:Ease of use
Great cameras!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, super easy to install and connect if you already have the google home app (also easy to set that up if you don't). Connected these for my office and seeing everything on my phone when I'm away is so convenient
I would recommend this to a friend - Cons mentioned:Battery life
Does its job to the fullest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfectly fits the family's household needs. The wireless function is mostly good, but can be difficult to maintain charging if the camera is in a very high traffic area!
I would recommend this to a friendBrand response from Nest Support
Posted .Hello NicholasL, we're happy knowing that your Nest cam fit into your family needs. We understand you have a question about battery life. Here's a helpful link with tips to extend your device battery life: https://support.google.com/googlenest/answer/10901611?hl=en&sjid=5289911547137823665-NA
Want a continuous power option? hardwiring your Nest Cam will keep it powered up all the time. You can learn more about hardwiring here: https://support.google.com/googlenest/answer/10919314?hl=en-AU&co=GENIE.Platform%3DAndroid&sjid=5289911547137823665-NA
- Pros mentioned:Camera quality, Installation
Great Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third camera and I love it! Pictures are clear, easy to install and easy to save the video. Perfect addition to my house.
I would recommend this to a friend - Cons mentioned:Battery life
Great Camera Option!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are great especially if you have already bought into the google ecosystem. They are pretty expensive but were very simple to setup. There are only two big issues. You have to pay for 24/7 recording and the battery life is no where close to advertised. Im sure you could get close if you restricted video recording a lot, but defeats the point of the camera. So a power cable is a extra must buy. And as others have mentioned this three pack only comes with one short charger cable, not 3.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, Jacob. We’re glad that you like the Nest Cam (battery) and how it integrates with the Google ecosystem. We hear your concerns about the battery life and recording feature along with having one charging cable for the multi-pack cameras.
A single cable is included because cameras typically require charging at different times. This is due to factors like how often events occur, what the camera sees, and your chosen sensitivity and recording duration settings.
Meanwhile, you can connect your camera to a power outlet with the included power adapter for continuous power so you can avoid charging the camera more often than you should, which is also required to get 24/7 recording. And as we're always evaluating and refining our products based on customer’s feedback and industry trends, we’ve included three hours of event history right out of the box for the first time ever. Additionally, the Nest Aware (2nd gen) covers all cameras and doorbells added on the same home structure. Please note that the power adapter included with the Nest Cam (battery) is not weatherproof and not intended for outdoor use, and we suggest using a compatible weatherproof cable (sold separately).
For support, visit the Google Nest Help Center or contact our team directly: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Great camera and easy setup!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was very simple (the magnet is STRONG). With many of our other Google devices, this device was easy to add to our current Home setup. Microphone is great. Picture quality is fantastic. Will be buying more in the future.
I would recommend this to a friend - Pros mentioned:Camera quality
Highly recommened
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it Great quality. Clear quality. Highly recommened
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Google Cameras
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set of cameras. Very good picture and easy set up. Would buy more to get some more coverage.
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Battery life
Good camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and quick to use, battery lasts pretty long enough does take long to charge them to full battery though, recommend a extender
I would recommend this to a friend - Pros mentioned:Camera quality
New Google Camera's are obnoxiously huge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good clear picture but Google has ruined the great old Dropcam application that they bought out to start their Google Next Camera sales. The old access was much easier to view and use. And Google made the $350 Dropcam obsolete, forcing me to buy bigger ugly white Google Nest cameras. The new cameras are huge and anything but discrete. I painted mine dark brown to blend in with my home which voids the warranty according to Google. Why are these only available in a bright white?
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there. thanks for your feedback about your experience with your Nest cam battery. We hear you on the color and size, and we're taking your input into account for future development. If you have some additional comments, feel free to share them through our feedback form: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
- Pros mentioned:Camera quality
Google Is Great!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love Google cameras. It's easy to install and the charge lasts a really long time. Besides the app, I can even monitor and watch the cameras through a browser online wherever I am with an internet connection! This is fantastic. I installed it myself, so it is battery powered and I need to occasionally charge it. I plan on buying more cameras and having them professionally installed so that they are wired and don't need to be brought in for charging.
I would recommend this to a friend - Pros mentioned:InstallationCons mentioned:App compatibility
Terrible, horrible, no good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not like it, Goes out of focus, terrible night vision, horrible app, won’t work unless surface is magnetic, set up easy and easy charging overall it sucks
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, JP01. We appreciate your feedback and we’re sorry to hear that your experience with the Nest cam (battery) is below your satisfaction. We suggest using the included wall mount for surfaces like walls. Simply attach the wall plate with the included screws, then secure the magnetic plate onto the backplate. Both of these mounting options let you power your camera with any power accessory like the weatherproof cables, or run it on battery power.
Also, we recommend having the latest version of the Google Home app that may improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view. Also, adjusting the camera settings like video quality, wake-up sensitivity, length of video clips, time between recorded events, and using activity zones to monitor specific areas, can help improve your experience. And for the night vision, try to angle your camera away from bright lights, or to install the camera in a shady spot. You should also make sure that any nearby surfaces or objects (like a wall) are out of view, since the camera’s infrared light can reflect off a surface. Other tips on how to improve the night vision feature can be found here:: https://support.google.com/googlenest/answer/9259738
If more help is needed, feel free to let us know by visiting us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Overall performance
Solid performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid performance, with no flaws, provided you have a reliable wifi connection.
I would recommend this to a friend