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Customer reviews

Rating 4.1 out of 5 stars with 2638 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are impressed with the Nest Cam's camera quality and ease of use, finding installation straightforward and night vision capabilities satisfactory. However, concerns exist regarding battery life and the consistency of motion detection. Some users also noted challenges with app compatibility and the product's price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,638 reviews
  • Rated 5 out of 5 stars

    Google

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product I love the quality is worth the price

    I would recommend this to a friend
  • Cons mentioned:
    App compatibility

    Rated 4 out of 5 stars

    New version not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like u can’t use with nest app that it has to be viewed on the home app which is horrible slow and always delayed. Would not recommend the new version of this camera. I have multiple others that I am happy with being able to view thru nest qpp

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Khvb, we appreciate you for sharing your review. We're sorry to learn that your experience with Nest Cam (battery) has been less than ideal when it comes to using the Google Home app. Our goal is to create an integrated experience and make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. Your patience is appreciated as we improve further with incorporating your Nest products with the Google Home app. If you're willing to give it another go and need further assistance, please feel free to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Josh G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Camera I love this. I can take it and point it anywhere on the outside of my home or inside.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Decent for a rental property

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not as impressed with this camera system. I do like the face reginition feature, but when you’re using a wireless setup I feel there is really nothing stopping someone from stealing the camera. Not sure what they’d do with it if stolen, but would be nice to have some kind of safety mechanism to prevent it from being removed. Batter life is pretty good and doesn’t require me to recharge the battery every week. It says it lasts over 6months on a charge. So far, I’ve charged it once completely and it’s at 90% on one camera and 40% on the other. The reality is the battery life depends on how often a camera is triggered. I have the Ring at my main property and Google at the rental. I like Ring’s interface over Google.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Nick, thanks for sharing your insights with us. We're sorry to hear that the camera for Nest Cam (Battery) didn't impress you. We understand your concern with the security for your Nest Cam (Battery). For this reason, we have a security cable or Anti-Theft Mount available for Nest Cam (Battery). We recommend contacting BestBuy for more information on availability of this accessory.

      Battery life for Nest Cam (Battery) will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios for your Nest Cam (Battery):
      Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
      Typical: About 3 months battery life (about 9 - 12 recorded events per day)
      Quiet: About 7 months battery life (about 2 - 4 recorded events per day)

      We recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. You may contact our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of setting up the camera to my Google Home. It was effortless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Never had a issue

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have several of these cameras around the house. Slowly been replacing the old nest cameras. I just wish they had the same fuctions as the old nest cameras but the new features are good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Easy to set up, use and video quality great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video quality. It is still new so not sure long term but overall happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Finally Up and Running!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had these cameras installed 3 weeks ago. So far, so good. The installation was a nightmare because I chose to connect to power, and the technician would not go into my attic where the power was. He installed on battery power only. After having an electrician connect the cameras my attic, I finally got everything hooked up and working. I had to pay for it myself to be connected (128.00 per camera). The cameras work pretty well. The app is good also and of course requires a subscription. Overall I am pleased with my cameras, especially now that I won't have to charge the battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and easy to installed use with iPhone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great Image Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The image quality is great but the sensitivity level could be enhanced. I have the sensitivity level on the highest setting on both cameras but it doesn’t pick up all of the activity.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, AmyW. We’re glad that you like the image quality of the Nest Cam (battery), and we’re sorry to hear that your experience with activity detection is below your satisfaction.

      We suggest checking your camera settings as event detection depends on settings that you select. You can choose which events your camera can detect and record (people, motion, package, etc.). From there, you (and each member of your home) can decide which of those events to get notifications for. If an event is turned off, you won’t get notifications for that kind of activity. You can also change the settings like adjusting video quality, wake-up sensitivity, length of video clips, time between recorded events, and using activity zones to monitor specific areas.

      You may also need to check for any range issue or wireless interference that can affect the overall performance of your camera. Sometimes the camera may pass the connection test during setup, but will struggle to stay connected if it’s just a bit too far away from your router. You may also check for objects such as mirrors and refrigerators between the camera and your router as these items could block the connection. Check this link for more details: https://support.google.com/googlenest/answer/9276282

      If additional help is needed, we’re just few clicks away here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    great camera

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera great battery life simple installation

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and has great battery life. Very happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT & SIMPLE SET-UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google nest camera worked perfect. It paired up perfectly with my ring doorbell camera so I only have 1 APP that I use to view my camera activity. The installation was easy and quick by the GEEK SQUAD installers.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is not very long. The only thing I wish is that it had a better battery life. Easy setup. Looks great indoors and out. I like that it’s wireless. Wish you can you the nest app rather than the google home app.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there Coolmom, thanks for choosing our Google Nest products. We're glad to hear that Nest Cam (Battery) has been great for you. We're sorry to hear that the battery and the exclusivity of the Google Home app for the new generation of Nest cameras fell short of meeting your expectations.

      We wanted to make the Google Home app as the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Battery):
      - Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
      - Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, """"Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
      - One account to sign into both the Nest and Google Home apps.
      - Your homes and home members will be aligned across the Nest and Google Home apps.
      - If you're willing, you may set up your Nest cameras to the Google Home app. Check out this help article: https://support.google.com/googlenest/answer/9893532

      Battery life will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios for your Nest Cam (Battery):
      Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
      Typical: About 3 months battery life (about 9 - 12 recorded events per day)
      Quiet: About 7 months battery life (about 2 - 4 recorded events per day)

      We highly recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. You may contact our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup good picture quality. Easy to adjust the picture.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    good quality cameras

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality cameras, very easy to install and configure

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Sarisfied overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good. Resolution is good and integrates into the google ecosystem. Price is high compared to other systems and battery life isn't great.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Thanks for giving us feedback, Jms1414! We’re delighted to hear about your overall experience with the Nest Cam (battery). The battery life depends on several factors including activity frequency, temperature, and the camera settings you select. Adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas can optimize its battery life. This link can help: https://support.google.com/googlenest/answer/10901611

      For help around the performance or features of the Nest camera, you can always visit the Google Nest Help Center or contact us through our support channels here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Night vision

    Rated 4 out of 5 stars

    Solid wireless outdoor camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Google Nest outdoor wireless camera we set up along with a Nest doorbell. Cameras can be customized to alert you and the Google subscription service allows you see 30 days of video history. Cameras have high resolution, wide angle viewing and the night vision is great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not built for outdoor use! Experience

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this item for an outdoor device. It was engineered to fail. Corrosion will build up where the charger port meets the camera. The design is not built to be waterproof or anywhere close to it. Mine lasted about 6months under an awning. Google would not even consider any warranty because I had everything except the useless cord. A C-port would have been better, still would have failed, but easily replaced. Do not buy for outdoor use. There are way better-engineered cameras for that purpose. Indoor use, sure, go for it, just know that the cord is one of a kind and uses a magnet to secure to the camera. The magnet is weak and short. Tends to fall out often. I have had two so far. Regret the purchase, and disappointed in the customer service treatment. Thanks, Apple, I mean CJ, for the awful customer experience. Tossing the nest as a whole, as I have 6 products and will use something reliable. There are free services for outdoor cameras. Not 99 dollars a year and expected to go up. Plus the software is kinda janky.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, PaulM. We’re sorry to see your experience with the Nest Cam (Battery) and our support team wasn’t the best — we totally understand your frustration with that. We’d be happy to continue looking into your concerns and get you the best solution we can. When you’re ready, reach out to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use! Great quality!! Would purchase again.

    I would recommend this to a friend