Customer Ratings & Reviews
- Model:
- GA01317-US
- SKU:
- 6473262
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the Nest Cam 2 Pack for its great camera quality and ease of use. Many users also appreciate the overall performance, easy installation, and clear night vision. However, some customers have expressed concerns about the battery life. Others have noted issues with app compatibility, motion detection range, and connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
Not disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera was discounted to $120 so I jumped on it. Had been wanting one for my back yard. The video is very sharp and the notifications are quick. View angle is more than adequate. I'm not disappointed. I already had the nest aware subscription with my doorbell so being able to check video history may some day come in handy.
I would recommend this to a friend - Cons mentioned:Battery life
Solid hardware, but...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras have the Nest name, but the issue is that they are transitioning to the Google brand. The hardware itself is solid. Once the mounts are in place, the magnets make a TIGHT connnection. But a few problems: 1) You don't get 24/7 live feed unless you buy a $35 power cord. (You can turn it on any time that you like, but that drains the battery.) 2) It's very easy for you to take down (if you need a recharge), but that means that ANYONE can also take it down. You need to buy a $15 security system to keep it secure. 3) If you have other nest cameras, you'll have gotten used to the Nest App. Unfortunately, these do not work with the Nest App. You need to use the Google Home App. The Home App is OK, but the Nest App was better.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Phil, thanks for posting your review. We're sorry to hear that your experience with your Nest Cam (battery) and using the Home app didn't meet your expectations when compared to using the previous app. We understand your concern about the device being very easy to take down and know that your feedback on this matter will be relayed to the right team for future improvements. Our priority with this launch was to create an integrated experience with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. If you need any assistance with your Nest Cam and how to navigate through the Home app, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Devices work well but have drawbacks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using for about a few weeks now and so far they work well. FWIW, I've got them connected to my Google Home Wi-Fi mesh system. I had hoped the cameras would be able to view scenery in the distance, but the contrast between the nearby surroundings and distant scenery prevents that (with the distant objects mostly whited out). The motion detection and alerts work well. The batteries so far have lasted as advertised. The downsides to this solution: - The units are white and stick out like crazy - wish they made it in black. I've ordered a dark brown cover to see if that obscures one device I have mounted in a tree. - You have to use the Google Home app to view video...there's no technical reason Google can't open that up to view in the browser. That's a poor user experience and doesn't delight the customer.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi TSF1, thanks for the feedback you provided, and we’re glad that the Nest Cam (battery) works well for you. We understand that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app or web app (browser). However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app, and to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant.
Also, the new Nest Cam is designed with a built-in rechargeable battery so that it's flexible to use with or without a wired power connection. It supports 2 major features that drive the size of the product: on-device computer vision with high performance and continuous video recording when plugged into power.
Having different color options is a great idea. Feedback like this helps us identify what areas we need to work on, and we’ll share this with the right team for future improvements. And if ever help is needed, we have services and assistance available for your support needs here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Overall performance
Google outdoor camera
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was hesitant with some reviews, works very will have 6 months using now
I would recommend this to a friend - Pros mentioned:Camera quality
Google nest cameras
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good security camera I’m able to view my property while away or home very good quality
I would recommend this to a friend - Pros mentioned:Camera quality
Great video quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to setup and excellent video quality. Battery life has been great too.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
perfect camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and records high quality video. Also integrates with the Google Home app, so one's entire ecosystem of Google smart home devices are easily accessible from a single place.
I would recommend this to a friend Great hardware but worst software
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the Google home user interface is so bad compared to nest user interface.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, PremS. We recognize that migrating from the Nest app to the Google Home app involves a transition, and we are committed to making this learning process as easy as possible. The Google Home app provides a central location to manage and connect with a broad ecosystem of devices, including speakers, cameras, thermostats, lights, and many other products.
Check out this article for more information on setting up and discover more features: https://support.google.com/googlenest/answer/9893532?hl=en
If you need an extra hand, don't hesitate to reach out to us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera qualityCons mentioned:Battery life
Could be better
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life isn't long enough. It lasted for less than two weeks. Other than the battery life, the camera is really nice. The video quality is great! Easy to connect with Google home. The magnet is surprisingly strong.
I would recommend this to a friendBrand response from Google Team
Posted .Hi TiffanyB, thanks for taking the time to share your feedback. We’re glad to hear that you like the Nest Cam (Battery), and we do apologize if you’re having issues with its battery.
Battery life will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
- Busy - About 1.5 months battery life (about 20 - 25 recorded events per day)
- Typical - About 3 months battery life (about 9 - 12 recorded events per day)
- Quiet - About 7 months battery life (about 2 - 4 recorded events per day)
If you´re willing to try, we recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your Nest Cam (Battery) and understand what may be causing it. You may contact our support team for further assistance here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality, Ease of use
Nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture Easy to install Great for security!!!
I would recommend this to a friend - Cons mentioned:Battery life
Sarisfied overall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good. Resolution is good and integrates into the google ecosystem. Price is high compared to other systems and battery life isn't great.
I would recommend this to a friendBrand response from Nest Support
Posted .Thanks for giving us feedback, Jms1414! We’re delighted to hear about your overall experience with the Nest Cam (battery). The battery life depends on several factors including activity frequency, temperature, and the camera settings you select. Adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas can optimize its battery life. This link can help: https://support.google.com/googlenest/answer/10901611
For help around the performance or features of the Nest camera, you can always visit the Google Nest Help Center or contact us through our support channels here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Great product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The yard cameras have been a nice supplement to the Google products in my home. Easy install and moveable, too.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Wireless cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera. Beautiful video and pictures. Easy to use and very well made with o problems
I would recommend this to a friend - Cons mentioned:Battery life
Useless camera for security
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok camera for live but quality is sub part and battery only lasts a few days. Doesn't record movement or notify. Someone hit our trash cans and the camera didn't record anything. Only good for live viewing.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, Miko. We hear your concerns regarding battery life and notifications on the Nest Cam (Battery). Here are some solutions to make sure your device is running smoothly:
On average here’s how long the battery will last on a single charge:
Busy - About 1 month battery life (about 25 - 30 recorded events per day)
Typical - About 2.5 months battery life (about 13 - 16 recorded events per day)
Quiet - About 6 months battery life (about 2 - 5 recorded events per day)
Here are a few tips to conserve battery:
1. Optimize its video quality.
2. Shorten the length of time for which events are recorded.
3. Take longer to begin recording between events.
Check this article for battery saving tips: https://support.google.com/googlenest/answer/10901611
To adjust notifications:
1. Change the wake-up sensitivity.
2. Turn on Motion events.
3. Use Activity Zones.
We’re here 24/7 to help: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Cameras were a great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked up 4 of these cameras. I used an already installed magnetic base so installation was simple. Connecting my ipad to the cameras was also simple. Battery life has been great. They’ve been operating for about a month and they all show as still full. So far just perfect. The picture is exceptionally clear when I check-in online from out of country. I’d say these cameras were a great choice thus far.
I would recommend this to a friend - Pros mentioned:Camera quality, Installation
great camera
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera great battery life simple installation
I would recommend this to a friend - Cons mentioned:Battery life
Battery Life Stinks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am super disappointed in the battery life. I am pushing to get 4 weeks but most times it doesn’t last. Reviews say average battery last 6 weeks up to 3 months. In my opinion that is totally bogus unless you want a worthless camera that is in such low quality it couldn’t discern any valuable features if needed. I am shocked they no longer offer the outdoor wires option. Google obviously isn’t proud of their battery as you can barely find any discussion on their site.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey there, Freddy. Thank you for sending in your review on the Nest Cam (battery). We're sorry to hear that your experience with the device has been disappointing when it comes to the battery life. How long the battery lasts depends on factors such as activity, temperature, and selected camera settings. We suggest looking into the Nest Cam (battery) Weatherproof Cable which will help your device get continuous power. If you're willing, we recommend reaching out to our support team so we can help you in finding a better resolution for your concerns. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality, Ease of use
Easy install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup good picture quality. Easy to adjust the picture.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Great camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little expensive but easy setup, great quality. Ended up buying a second one when they went on sale.
I would recommend this to a friend - Pros mentioned:Camera quality
great video quality, great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to install, and great video quality. connecting to Google Home with my ring doorbell made it perfect combo.
I would recommend this to a friend