Customer Ratings & Reviews
- Model:
- GA01317-US
- SKU:
- 6473262
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are impressed with the Nest Cam's camera quality and ease of use, finding installation straightforward and night vision capabilities satisfactory. However, concerns exist regarding battery life and the consistency of motion detection. Some users also noted challenges with app compatibility and the product's price point.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
Good Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality camera. The battery last quite long and you can purchase a plug or solar power panel to keep it charged. I don’t care for the Home app. I prefer the older Nest platform.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, EricN. We appreciate that you like the Nest Cam (battery). We’re aware that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app. However, our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
We care about your experience. If there’s anything we can be of help, please let us know here: https://support.google.com/googlenest/gethelp
good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i really like the product, I received a product supposedly in excellent condition but I discovered it was good condition, despite that incident the product is good.
I would recommend this to a friend- Cons mentioned:Battery life
outside cam not capable of operation in the cold!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let me share some background - I am a complete Google-verse person - Android device, Google Nest doorbell, thermostat and 5 cameras around the house,etc. I have been waiting for this camera to be available as I needed an Outside Camera to monitor my driveway. I knew well ahead of time that installing this camera would not tie into the Nest app (like the rest of my cameras) and I'd have to use it via Google Home app - but a black friday deal made me go for it - fully acknowledging I'd have two places to view my security cameras. I brought it home - had no issues - it installed easily and I was able to manipulate the camera without issue. Since its mounted outside, I had the 10m weatherproof power cable so I can keep it live 100% of the time. That was Saturday. Today is Monday, I live in the Chicago area....this camera is mounted outside. Woke up this morning - camera is disconnected. (WHAT?!) I went into the settings and the camera battery status is 0% with the message that the camera is disabled due to battery. Last night was a typical autumn night - low of about 25 degrees fahrenheit. I double checked the power outlet (working fine - other things are plugged into it, without issue). Now, I'm perplexed. Being a Googleverse person - I called Google support - was assisted by a very kind agent named Carol. Thru troubleshooting, we found that the battery has discharged due to the temperature being so low - 20 degrees. I pointed out the obvious - this is an outside camera, and 20 degrees is pretty mild compared to whats coming up in the next months here in Chicago. I suggested to her that this camera is faulty - and perhaps I need to have it replaced? She put me on hold - spoke to her supervisor - and gave me the resolution - I need to take the camera down, bring it inside, and recharge it. I was blown away! No way am I going to buy an outdoor camera and periodically (any time it gets cold) bring it inside to charge. Google provided no other recommendations. This camera is going back to the store and I am going to find an older Nest Outdoor camera to install. I have one other Nest Outdoor camera and its survived two harsh winters here - but to sell something as an outdoor camera and not have it be tolerant of cold weather is unacceptable to me. I hope Google gets their act in order - I understand the limitation of the app integration - but quality wise, this is sub-par at best.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi kgoldmn, we really appreciate you for sharing the details of your feedback about the Nest Cam (battery). It's unfortunate to learn that the camera had issues due to the battery, and that we’ve fallen short on your support needs. We’ll definitely share your input with our team as it helps us improve how we handle cases with care and efficiency. We understand your decision to return it, but if you’re willing to give us another chance to investigate your concern, please get in touch with us again and share you recent case number with us and we’ll do our best to help: https://support.google.com/googlenest/gethelp
- Pros mentioned:Overall performance
nest cam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i put a camo cover on these and put it in the tree in my yard, great cam
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Quick and efficient
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been able to see more of what's been going on since purchasing these items. The video and audio quality is great and the settings and setup are very easy.
I would recommend this to a friend - Pros mentioned:Overall performance
Google Home Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great buy! I caught it on sale, it was an easy install.
I would recommend this to a friend - Pros mentioned:Camera quality
Great Cameras
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are great! I own about 6 of them. The picture is super clear and the mic can pick up sounds or talking from a good distance. The magnetic mount offers the ability to position perfectly.
I would recommend this to a friend - Pros mentioned:Overall performance
Nest camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 2 of the old gen but this one works just the same. Only issue is that you have to view it through google app and not the best app. So now I have 2 apps that send notifications and if when viewing I have ti do the same
I would recommend this to a friendBrand response from Nest Support
Posted .Hi ChiefScottyB, thanks for sharing your review. We can see that your experience with your Nest Cam (battery) has been less than ideal when it comes to the app you use for the device. We understand your concern in having to check two different apps instead of just one. You may set up your older Nest cameras to the Google Home app so you can consolidate all your cameras to one app. For instructions, you may check out this help article: https://support.google.com/googlenest/answer/9293657
If you need further assistance or have additional questions, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Great buy!! Easy to install and use!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Added to my other cameras this was a great deal and once you add the plug in wires it bumps up your security to help protect your house! Easy to install
I would recommend this to a friend - Pros mentioned:Overall performance
Camera purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent cameras! Best Buy is quick to deliver! Thank you!
I would recommend this to a friend More the better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed additional cameras for external enhancement and these do the trick. Easy setup.
I would recommend this to a friend- Pros mentioned:Ease of use
Great outdoor camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and easy to use! It stuck right to my metal siding so i didnt need to drill any holes and i could move it anytime very easy. The picture is ok was expecting a little more clear but does the trick.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Mpjhockey27, thank you for posting your review. We're glad to hear that you're enjoying your experience with the Nest Cam (battery). Your feedback on the picture quality is appreciated and rest assured that we'll relay this to the right team for future improvements. If you have additional questions or need further assistance with your Nest Cam, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Buy a plug.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice camera. If you have Nest aware, it will only save 24/7 if it is connected to power supply. Unless it is set up within a couple of feet of an outlet, you'll need to buy the 5 or 10 meter extension as the connector is proprietary.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi LTM1, we really appreciate your feedback on Nest Cam (battery) and Nest Aware. Our goal is to give users like you more choice. With event video history, we wanted our products to help our customers understand what’s going on at home easily and showcase the important activity for you. We still offer 24/7 video history on wired Nest Cams with a Nest Aware Plus subscription, for users who want to see everything that happens at home. And we continue to invest in the use of both technologies. Also, You can connect your camera to a power outlet with the included charging cable for continuous power and to keep the battery charged. Please note that the power adapter included with the Nest Cam (battery) is not weatherproof and not intended for outdoor use, and that’s when you can use a compatible weatherproof cable (sold separately).
For other concerns, issues, or anything you want to share, please don’t hesitate to contact us here and we’d be more than happy to help you: https://support.google.com/googlenest/gethelp
- Pros mentioned:Overall performance
Pretty useful and comfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent item and specially the way to use it. Highly recommended.
I would recommend this to a friend - Pros mentioned:Camera qualityCons mentioned:Battery life
Google camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good camera , got it on sale , only downside is it has to be charged maybe 1 time every 2 weeks depends on how much use it gets
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Rayados, thanks for leaving feedback to let us know of your concerns with the Nest Cam (battery). We understand that having to charge the battery oftentimes can be an inconvenience. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. That way, you don’t have to charge it more often than you should. You may also consider connecting your camera to a power outlet with the included or optional power adapter for continuous power and to keep the battery charged. Please note that the power adapter included with the Nest Cam (battery) is not weatherproof and not intended for outdoor use, and that’s when you can use a compatible weatherproof cable (sold separately).
For any questions or concerns, please let us know by contacting us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality, Ease of use
Great clear picture and sound quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how easy they are to are to connect to my google home app and being able to share with the family Great clear picture and sound quality compared to our ring cameras
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Great security addition
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great security camera. Good picture quality, easy hook up.
I would recommend this to a friend - Cons mentioned:Battery life
Great quality camera
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for in home. I use to keep track of dog. Only downside is that if you have settings set to have on for any movement, the battery drains really fast.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Super easy Google Nest Cam Battery
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to install and just works. I placed this above the back door of my office to keep an eye on the alley behind. A clear picture and is just what I wanted.
I would recommend this to a friend - Pros mentioned:Camera quality
Nice câmera
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was the best camera I have ever bought, an excellent purchase, I recommend it, they have perfect images
I would recommend this to a friend