Customer Ratings & Reviews
- Model:
- GA01317-US
- SKU:
- 6473262
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the Nest Cam 2 Pack for its great camera quality and ease of use. Many users also appreciate the overall performance, easy installation, and clear night vision. However, some customers have expressed concerns about the battery life. Others have noted issues with app compatibility, motion detection range, and connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality, Ease of use
Glad I purchased these
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Price was good. Clear picture and sound. Long battery life.
I would recommend this to a friend - Pros mentioned:Camera qualityCons mentioned:App compatibility
Nice hardware let down by awful software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After experimenting extensively with all the other major cam brands (Arlo, Ring) and some smaller ones too (Kasa), I really wanted this to be the one. Sadly though, it is some nice hardware let down by terrible software. You can read about all the nice features somewhere else - the camera captured high quality video, and has a nice robust feel about it, but there are a number of fatal flaws, at least for me: - these new cameras are managed through the Google Home app, not the Nest app. The Home app is horrible and cluttered to use, but more importantly, this means you cannot view your videos through a browser - only through the Home app - there is not way to set notification schedules - to get notifications when there is motion during the night, but not during the day, for example. every other product I've tried offers this feature. without it the product is mostly useless as you either get nonstop notifications, or none at all. - there is no easy way to share clips with people - you have to download them to your mobile device then either post them somewhere or share them in a message - super annoying.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi mtnkea, thanks for the feedback and for sharing your experience with us. It’s unfortunate to learn that your Nest Cam (Battery) has not been ideal for your needs.
Nest Cam (battery) can only be set up and managed using the Google Home app. While the new Nest cameras and doorbells are exclusive to the Home app, you can view both your old and new Nest Cams together in the Home app. We’re aware that longtime Nest users enjoy having the option to view their Nest camera feeds from the web, and we are working on adding this experience. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. You’ll have the ability to download multiple video clips that event video history automatically captures. If you have event video history, your Nest camera will automatically generate a video clip of the activity that you can download. If you have 24/7 video history and want to create a video clip of a specific event you will need to download one of the automatically generated video clips and edit using your phone’s native video editor.
Also, you can choose to receive notifications for everything your camera detects, or choose notifications for only certain types of activity. If you’ve turned on critical alerts, you may receive some push notifications even when your phone is set to Do Not Disturb. You can create Activity Zones to cover areas in your camera’s view that you care about, and choose the type of motion you want to be notified of for each zone. This is helpful if you’re receiving too many alerts from motion throughout your camera’s view.
We appreciate your input as we continue to work on improving our products and services. And if you have any concerns about the performance and features of the Nest camera, let us know and we’d be happy to help: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Good Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hesitated on purchasing because it’s battery operated. Glad I picked it up. Video quality is very good, and the battery last almost 2 weeks! There is long power cord you can purchase seperately or a solar charger to attach if you are worried about battery life.
I would recommend this to a friend - Pros mentioned:Overall performance
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome camera i use it for my business it’s really cool
I would recommend this to a friend - Pros mentioned:Overall performance
Nest Cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Nest Cam, easy to use, charge & preferred over other cameras.
I would recommend this to a friend - Pros mentioned:Camera qualityCons mentioned:Battery life
Great camera
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera for the price! Just be aware you’ll have to charge it every 2-3 months
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Slimpig, we´re glad to hear that you liked Nest Cam (Battery). We´re sorry for any inconvenience you may be having with charging requirements.
Battery life will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios for your Nest Cam (Battery):
Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
Typical: About 3 months battery life (about 9 - 12 recorded events per day)
Quiet: About 7 months battery life (about 2 - 4 recorded events per day)
We recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. You may contact our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp
- Cons mentioned:App compatibility
Not a fan really. Especially the Google Home app
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not a fan of these new cameras which you cannot view through the Nest app. The Nest app has always been solid for me. The Google Home app, on the other hand is a nightmare. For one thing, if you have multiple cameras, only the 3 and a half will load up the feed instantly. Any cameras after that, when you scroll the screen down to view them, will sit there with a "connecting" message and a little loading animation, but they will never actually connect. You have to scroll your screen back up to the top and then back down to them and then finally their feed will show up. Or you might go through those motions and then one of the first cameras will go blank or say disconnected. Beyond frustrating. The other problem is, you will get an alert that it has detected whatever type of motion you've set it to alert you of, and you will click on the alert which will take you to either the event, or the live feed. Usually the live feed for me. But when you try to look back at the event, what it has considered to be the clip for the event stops before the event has ended. And it will not automatically allow you to just continue watching the footage that occurred immediately after what it considers to be the event clip. It is super clumsy. Whereas in the Nest app, you can watch your footage seamlessly.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi clookie, thanks for posting your feedback. We regret to hear that Nest Cam (Battery) didn’t meet your expectations, and have multiple issues with it.
Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
For connectivity issues, it’s important to make sure that this is not caused by a spotty or weak Wi-Fi signal. We suggest checking your Wi-Fi network for a strong and reliable connection. If you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network, removing other connected devices to your Wi-Fi may relieve network congestion. You can also try doing a factory reset to improve its performance.
We value your feedback, and we’d like to help you the best way possible. If you need assistance, our support team is always available. Please feel free to contact us anytime through this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Great camera. Difficult Monitoring instructions.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great viewing quality. Great sound quality. Great Battery life. Can't figure out the monitoring system. Reset the system 4 times and gave up.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Shibi, thanks for your feedback. We're sorry to hear you're having trouble with your Nest Cam (battery). We want to help improve your experience with your device. We suggest contacting our support team so we can assist you and check on your Nest Cam (battery). Reach out to us here anytime: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Great camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Goggle nest camera works great for keeping an eye on my yard for security or when the kids are outside playing
I would recommend this to a friend - Pros mentioned:Ease of use
Easy setup, quick mounting, seamless integration
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up out of the box. Item worked seamlessly with Google Nest Router. We were able to add to our network, set up the room, save and auto settings, face recognition, presence sensing, etc. after a brief fifteen to thirty minute charge and mounting plate set up and we’re up and running quickly. Very happy with the outcome and performance two weeks later!
I would recommend this to a friend Nest Camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up and has very good viewing range
I would recommend this to a friend- Pros mentioned:Camera quality
Almost perfect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera, nice picture quality, cannot use in the Nest app.....have to use google home app. Other than this, it is a great camera.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Augustlp, thank you for sending in your feedback for your Nest Cam (battery). We're sorry to hear that your experience was less than ideal when it comes to the app you use to interact with your Nest Cam. Our priority with this launch was to create an integrated experience with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. Your feedback here helps us understand better your preference and needs in the products and services we provide. Rest assured that we'll relay this to the right team.
If you need any assistance with your Nest Cam, please don't hesitate to reach out to our support team. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Good product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but battery is no bueno. You have to use the google home. Not the nest box app. Easy set up
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there Coolmom, thanks for choosing our Google Nest products. We're glad to hear that Nest Cam (Battery) has been great for you. We're sorry to hear that the battery and the exclusivity of the Google Home app for the new generation of Nest cameras fell short of meeting your expectations.
We wanted to make the Google Home app as the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Battery):
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, """"Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
- If you're willing, you may set up your Nest cameras to the Google Home app. Check out this help article: https://support.google.com/googlenest/answer/9893532
Battery life will depend on factors including activity, temperature, and camera settings that you select. Users can extend the battery life of their camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios for your Nest Cam (Battery):
Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
Typical: About 3 months battery life (about 9 - 12 recorded events per day)
Quiet: About 7 months battery life (about 2 - 4 recorded events per day)
We highly recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your device and understand what may be causing it. You may contact our support team for further assistance by visiting us here: https://support.google.com/googlenest/gethelp
Perfect Visuals
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our neighbor has had some break-ins and we got these cameras to help catch them in the act to identify them. These provide perfect security and the HD quality helps tremendously to see everything perfectly!
I would recommend this to a friend- Pros mentioned:Camera quality
Owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have only had for a short time. Seems to be good quality.
I would recommend this to a friend - Pros mentioned:Camera quality
Awesome
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life on these is amazing to say the least. Battery lasts longer than my ring doorbell by a long shot and quality is great
I would recommend this to a friend - Pros mentioned:Camera quality
Nest camera indoor/outdoor
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend. i can watch in front of my house and feel safe. Also see packages
I would recommend this to a friend - Pros mentioned:Ease of use
Google cam outdoor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and easy install, only thing I wish that that they worked with the old nest app
I would recommend this to a friendBrand response from Nest Support
Posted .Hi, Joey! Thank you for your time sharing your feedback with us. We're glad to know that you find the installation easy and the Nest Cam (battery) is working well. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. We're still continuing to improve our products and services and we appreciate your input in helping us understand our customer's preferences better. We recommend keeping tabs with our product announcements by visiting our blog site here: https://blog.google/
If you need help with your Nest Cam (battery), contact our support team here: https://support.google.com/googlenest/gethelp
Good camera but could use some improvements
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup is simple with Home app. Visibility is above average at night with night vision off so long as there's a bit of ambient light, you can make out colors of people's clothing this way. Reviewing events and footage is simple. Complaints....you can only save footage from events and not all the footage captured, you have to subscribe to Nest Aware to have 24hour recording and even then you can only save "event" footage, there needs to be more settings for sensitivity so you tube your zones, cannot access from a computer.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi TheKracka, thanks for posting a review about Nest Cam (battery). We're sorry to hear about your disappointment with Nest Aware.
Nest Aware subscription provides more value for your money with its features. Aside from 30 days of Video History and 24/7 continuous recording, you have access to clips and time lapses and even customizing your own activity zones. The best thing about this subscription is that it will include all your Google Nest devices under one subscription unlike before where you have to pay a monthly subscription for each device.
Your feedback is important to us and your satisfaction is what drives us in improving our products and services. If you need help, you can always reach out to our support team here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Security cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and easy to install, didn't take very long.
I would recommend this to a friend