Customer Ratings & Reviews
- Model:
- GA01317-US
- SKU:
- 6473262
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the Nest Cam 2 Pack for its great camera quality and ease of use. Many users also appreciate the overall performance, easy installation, and clear night vision. However, some customers have expressed concerns about the battery life. Others have noted issues with app compatibility, motion detection range, and connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Great Security Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install and setup using the Google Home App. It has a nice magnetic mount that makes it easy to adjust the viewing angle. Having no screws is also very convenient for when it's time to give it a little clean, or if it not hooked up to an outlet and it's time to charge the battery.
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Great Cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great video quality and easy to set up. Battery life is as expected for a wireless setup.
I would recommend this to a friend - Cons mentioned:Battery life
Camera ready
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the camera, but the battery charge should last longer
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, MichaelC. Thanks for sending in your review of your Nest Cam (battery). We're glad to hear that you're having a great experience with the device. We appreciate your feedback on the battery charge and would like to help find a better resolution with your concern. We recommend reaching out to our team of specialists by visiting our Google Help page here: https://support.google.com/googlenest/gethelp
Not built for outdoor use! Experience
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this item for an outdoor device. It was engineered to fail. Corrosion will build up where the charger port meets the camera. The design is not built to be waterproof or anywhere close to it. Mine lasted about 6months under an awning. Google would not even consider any warranty because I had everything except the useless cord. A C-port would have been better, still would have failed, but easily replaced. Do not buy for outdoor use. There are way better-engineered cameras for that purpose. Indoor use, sure, go for it, just know that the cord is one of a kind and uses a magnet to secure to the camera. The magnet is weak and short. Tends to fall out often. I have had two so far. Regret the purchase, and disappointed in the customer service treatment. Thanks, Apple, I mean CJ, for the awful customer experience. Tossing the nest as a whole, as I have 6 products and will use something reliable. There are free services for outdoor cameras. Not 99 dollars a year and expected to go up. Plus the software is kinda janky.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, PaulM. We’re sorry to see your experience with the Nest Cam (Battery) and our support team wasn’t the best — we totally understand your frustration with that. We’d be happy to continue looking into your concerns and get you the best solution we can. When you’re ready, reach out to us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
New cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and easy to installed. I have around tithe house.
I would recommend this to a friend - Pros mentioned:Overall performance
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it it works amazing never have any issues with it
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Nest
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, good image quality, easy wall mount or on tripod
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Recommend if looking for indoor/outdoor camera!!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is perfect with no complaints, easy set up & use!!!
I would recommend this to a friend - Cons mentioned:App compatibility
Yes, it works. No, not with your Nest App or cams.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera does its job. But... surprise!! It doesn't work with your existing Nest App and existing Next cameras. This camera will not appear on your Nest App, and although your existing Nest cameras will appear on the Google Home app, much of their functionality will not. So to get everything you've paid for your existing Nest cameras and this new one, you have to switch back and forth between two different apps. Makes perfect sense, right?!?
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi CDR1, thanks for sharing the details of your feedback about the Nest Cam (Battery). We’re sorry to hear of your disappointment in the lack of functionality in the Nest app. We’re aware that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app and web app, however, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app.
We're always here to help you improve your experience. For any questions or concerns about your Nest Cam (Battery) and using it effectively in the Google Home app, please feel free to find us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality, Ease of use
Google nest outdoor camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent camera clear picture eazy install recommend .
I would recommend this to a friend - Pros mentioned:Camera quality
Great outdoor camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera for day and night views. I did get the cord to have it plugged in 24/7 due to higher traffic area. I also have one in my garage and I haven’t had to charge the camera battery yet.
I would recommend this to a friend - Pros mentioned:Camera quality
Plug and play camera
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've got four of these and like them a lot. Pretty good battery life, great video and audio quality, and good range to pick up WiFi even outside of my house. I only need to charge every couple of months. I did sign up for the Nest Aware service for 60ish a year, and it's totally worth it.
I would recommend this to a friend Great camera with a couple of cons
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have one other, both work great. Only complaint is they are easy to steal and you need to buy extra parts to secure it. Only other thing is having to pay for a subscription, I don't mind paying but $8 a month is a little high when you can get others for free.
I would recommend this to a friend- Pros mentioned:Camera quality
No recommended for 24/7 recording
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera clarity is good but there is no 24/7 recording it records Only events.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, RohitP. Thank you for sharing your feedback. We're thrilled to hear that you're enjoying the camera quality of your Nest Cam (wired).
With an active subscription of Nest Aware Plus, you can take advantage of up to 10 days of 24/7 continuous video recording with your device. This subscription unleashes the full potential of your Nest camera and offers excellent value for your money. It provides a unified payment solution for all your Google Nest cameras in your home, making managing your cameras easier.
Furthermore, Nest's advanced algorithm continuously works to send you more intelligent motion and sound alerts around the clock. These alerts are highly accurate and focused on the events that truly matter, keeping you well-informed and aware of what's happening in your surroundings. To explore more of the fantastic features that your Nest Cam (wired) can offer with Nest Aware, check out this link: https://support.google.com/googlenest/answer/9546397
You may reach out to our support team for any other questions or support needs you have with your Nest Cam (wired) by visiting us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Love these.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these already at my house and have come back to purchase more. I am also installing them at my parents house. Every easy to install and use. Great product.
I would recommend this to a friend - Pros mentioned:Installation
Cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cameras were easy to install I had to upgrade my wifi but has been worth it
I would recommend this to a friend - Cons mentioned:App compatibility
Buggy, slow, unimproved a year later.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras simply do not have the app integration you would expect compared to previous cameras. First, there is no web option to view camera feed nor can you stream to a wireless display such as a Chromecast. At first this could be excused as a coming feature but a year later it's starting to feel like another abandoned Google product. I run 6 of these plugged in with 24/7 history and all cameras still, consistently trigger 4-5 false "person" alerts a day. Unfortunately the camera stream does nothing to indicate where it thought it saw a person so you could potentially fix the issue. The biggest issue by far though is that after sending a push notification of activity, 90% of the time trying to launch the stream results in errors or "This video isn't available yet". It's almost like the triggering of an "event" causes the video buffer to stall out since dropping in on the cameras without a push notification always works. Again, after a year and no improvement is concerning. Overall I am growing tired of Google hardware and can't recommend these cameras.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi NickB, thanks for sharing your insights with us. We're sorry for any disappointment you may be having with some of the limited features on Nest Cam (Battery).
Although streaming to your TV using a Chromecast is still not supported, you may stream the video feed to a smart display device, like the Nest Hub or Nest Hub Max. To learn more about this feature, check out this help article: https://support.google.com/googlenest/answer/9137164
Motion detection for Nest Cam (Battery) can be affected by changes in the light level, and shadows moving across the frame like when a cloud moves in front of the sun. This also includes other movements within the camera's field of view like trees or bushes swaying. If you're not getting any alerts or notifications, we recommend trying out the steps below:
1. Change the Activity Zones on your camera. You can delete your existing Activity Zone and create a new one in any area within your camera's field of view. Just make sure that none of the zones you create overlap.
2. Change the angle of your camera and account for the lighting in the surrounding area.
3. Restart your Camera.
We also recommend checking your network for possible congestion. Congestion may affect the streaming capability for your Nest camera, and may cause delayed notifications as well. Disconnecting some of your connected devices can help free up some bandwidth space and enable you to test if you will get better cloud recording speeds. Once you verify congestion, contacting your Internet service provider to check your connection and upgrade your bandwidth is highly recommended.
We request for your patience as we work on developing the features that will enhance your experience with Nest Cam (Battery). In the meantime, you can always contact our support team for any other questions or support needs here: https://support.google.com/googlenest/gethelp
Live feed drops after 7 seconds....
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm looking past the fact I like the Nest app better than Google Home for the cameras....but what is strange is that I cannot watch a live camera feed for more than 7 seconds before it goes to "camera unavailable". I then hit the "retry" button and watch for 7 more seconds...on and on. What is strange is that my wife has the same identical phone as me (OnePlus6T), and she does not have this issue! She can watch un-interrupted. Our wifi is very good. There must be a setting or app interfering on my phone....anyone else have this??
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Erica, thanks for sharing your feedback with us about the Nest Cam (battery). We’re sorry to hear about the strange behavior of your camera watching the live feed. There could be some phone settings that prevent you viewing the live camera feed, and we’d like to learn more about your concern. If you’re willing to work with us in finding a solution, feel free to contact us anytime here and we’ll do our best to help: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
First Nest brand cam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome camera. I was really debating between Ring & Nest. I have some Ring cams on other property already. I like the Nest better and I'll tell you why. The facial recognition is killer,love that. The battery seems to last a lot longer, about a month between charges in a busy house & lastly, I think a better looking camera. Great cam,you won't be disappointed.
I would recommend this to a friend - Cons mentioned:Battery life
Battery drains very quickly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's very big and the battery drains very quickly.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, DanteAns. Thank you for providing your feedback on the Nest Cam (Battery). We apologize for the inconvenience you've experienced with its battery drain issue. The battery life of the Nest Cam (Battery) can vary based on several factors, including activity levels, temperature, and camera settings. To maximize the battery life of your camera, we recommend adjusting certain settings. These include video quality, length of video clips, time between recorded events, and utilizing activity zones to monitor specific areas. By making these adjustments, you can optimize the battery performance of your Nest Cam (Battery). Here are some typical battery life scenarios for the Nest Cam (Battery):
- Busy: Approximately 1.5 months of battery life (with around 20-25 recorded events per day)
- Typical: Approximately 3 months of battery life (with about 9-12 recorded events per day)
- Quiet: Approximately 7 months of battery life (with about 2-4 recorded events per day)
It's essential to check the frequency of events you're receiving per day with your Nest Cam (Battery). If the short battery life is not directly related to the frequency of events, we may need to take a closer look at your device and understand what could be causing the issue. For further assistance, please don't hesitate to contact our support team. You can reach them by visiting this link: https://support.google.com/googlenest/gethelp