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Customer Ratings & Reviews

$139.99
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Comp. Value: $179.99

Customer reviews

Rating 4.1 out of 5 stars with 2715 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers enjoy the Nest Cam 2 Pack for its great camera quality and ease of use. Many users also appreciate the overall performance, easy installation, and clear night vision. However, some customers have expressed concerns about the battery life. Others have noted issues with app compatibility, motion detection range, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,715 reviews
  • Rated 4 out of 5 stars

    Not compatible with the Nest App

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original Nest app was so much better, smoother, quicker and more user friendly than the Google Home app which is a tragedy... I don’t know why google had to lower the quality by making these none-backward compatible with an awesome Nest app that they decided to decommission and use Google Home instead.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, AmineB. We appreciate that you find the Nest app great. We’re sorry to hear that using the Home app for your Nest Cam (Battery) is less than ideal for you.

      We understand that longtime Nest users enjoy viewing their camera feeds from the Nest app. However, our goal is to build a complete experience for our new cameras and doorbell in the Google Home app. And while the new Nest cameras and doorbells are exclusive to the Google Home app, users with previous versions of Nest cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. We suggest having the latest version of the Google Home app that can improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view.

      We’ll share your feedback with the right team for future improvements. If you need help with using the camera in the Home app effectively, visit us anytime using this link: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Google Nest Battery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have google everything so this was a no brainer. Was a bit upset that the Nest app didn't control these, I've gotten used to using the home app now for everything. My front yard camera gets a lot of action and I have to charge it weekly. They remove rather easy and charge in 2-3 hours.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi FloridaManGC, thanks for sending in your review on your Nest Cam (battery). We're sorry to hear that you're experiencing some battery issues with your device. To extend the battery life of your camera we'd recommend adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Our priority with this launch was to create an integrated experience with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant.

      If you've already tried the recommendations mentioned or need further assistance, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nest Camera Outdoor

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my camera it provides great quality and it stayed up during storm Helene.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    BEWARE - CANNOT USE THESE WITH A GSUITE EMAIL ACCO

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these cameras overall but there is a big shortfall. If you or someone in your family has a business gmail account you cannot add these to Google Home. Try having a conversation with your customer when you've installed a bunch of these and then tell them they can't use their primary email for the set up. Some people get really upset about this. This is a Google product. Why would you do this??

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi AndrewD. Thank you for your feedback! We're glad to hear that the cameras meet your expectations and that you like them.
      Regarding functionality with a business Gmail account, Google Nest energy, safety, and security products are designed for home use. As such, they do not support using them with business accounts due to potential privacy and data usage concerns.
      We recommend you check out this article for more detailed information:
      https://support.google.com/googlenest/answer/9247654 madebygoogle

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Easy install and good picture quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is relatively easy to install and good picture quality is available immediately.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    In compatible with Nest Cameras that I have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t get the camera to pick up the last 4 digits to connect camera and it doesn’t let me manually plug in. I guess it is not compatible with my current Nest System. Very frustrating. I am going to return. I gave it an average because I am sure it works great if I could get it going, I am returning the camera.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Kath, thanks for your feedback. We apologize for the difficult experience you are having, trying to set up Nest Cam (Battery). We can only imagine how frustrating this may have been for you. If you´re willing to try, we suggest contacting our support team for further help in setting up your Nest Cam (Battery). We'd be happy to work with you by simply reaching out to us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Eyes on you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google products demonstrate a high degree of reliability and user-friendliness, complemented by commendable battery performance.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my Google Home network. Cameras have Great sounds and video for the money. I do have them both hardwired in to get live video all the time. Want to add another for the back of the house.

    I would recommend this to a friend
  • Cons mentioned:
    App compatibility

    Rated 1 out of 5 stars

    Misleading to call this a "Nest" camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is misleading for Google to call this new Google Nest Camera Battery a "Nest" camera. It does not work with the Nest app along with all of our other Nest cameras. It cannot be accessed online from a computer along with our other Nest cameras on the Home Nest website. Further, unlike our other Nest cameras, we cannot manually edit clips from video history and cannot even gather a video clip from the Home Nest website from a computer. Google says it's "committed to providing a seamless Home app experience for our [Nest camera] customers." Then why can't we configure our existing Google Nest cameras and doorbells and view their history from the Google Home app? Why can't we access the new Nest camera online from our computer? Why do we have to use two different apps to get notifications from our Google Nest cameras? Why does the new Nest camera not have the Enhance feature present on our existing Nest cameras to set zoom when recording history? Why can we only get email notifications from our existing Nest cameras and not this new Nest camera? This is NOT "seamless." Releasing this camera without having this in place and instead promising to improve it sometime in the future is like selling a new car and saying "sorry, unlike your current car, reverse gear doesn't work right now, and the windows and air conditioning also don't work right now; we're working on adding those features in the future. And by the way, the old model is no longer available." As a long-time Google Nest customer, I am profoundly unhappy with our new Google Nest camera, which we purchased because the previous Google Nest outdoor camera is no longer available. This new camera is really a "beta" release and Google should be compensating customers for testing its as-yet-unfinished product.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi MplsCustomer, we highly appreciate you for letting us know of your experience with using the Nest Cam (Battery) and the Google Home app and we’re sorry that it was an unhappy experience for you.

      While the new Nest cameras and doorbells are exclusive to the Google Home app, users with previous versions of Nest cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. We understand that long time Nest users enjoy viewing their Nest camera feeds from the Nest app and web app, however, our priority with this launch was to create an integrated experience with other Google Nest speakers and displays, and to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant.

      Also, you can customize or change a variety of settings for your Google Nest cameras such as video quality, notifications, battery usage, the name of your device, and more:

      - Open the Home app.
      - On the home screen, tap your camera or doorbell.
      - Tap Settings . From there, you’ll be able to change its settings.

      You may visit this link to learn more: https://support.google.com/googlenest/answer/9231819

      We care about your experience and we’re taking your feedback seriously to work on improving our products and services. If you need further assistance with the features and performance of your Nest Cam (Battery) and the Google Home app, you’re more than welcome to visit us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Thank you Google

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm giving these a 5-star rating because they can actually be used as a security device. Every other doorbell cam and WiFi camera cannot. If your WiFi goes down because of someone with a jammer, these keep recording up to 3 hours of footage and upload it when they are back online. They also have WPA3 security to require PMF so they can't be deauthed. No other camera besides a hard-wired camera (like PoE) can be used as a security device except these. Thank you Google for trying. Yes the app needs work and they lack features but at least you can rely on them. I tested it out just to be sure. Shut down the WiFi router, moved around in front of these (one plugged in, other on battery), went back and turned the router on and there it was- the footage taken without WiFi sitting right there in the Google Home app like it never missed a beat for both cameras.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera. They need to be close to the wifi so you don't run the battery down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They get the job done

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure the picture could be a little clearer. Sure the plug should plug in the correct direction, but the cameras do what I need them to do. I can see people at my backdoor, front door, driveway and side of house. They are super easy to mount. I even installed outlets by all the cameras (yes, I am handy), but wished they made a waterproof cable that was only 6 feet long. Overall these are good, not excellent, but good.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there Bond007, thanks for sharing your suggestions with us. We´ll definitely take note of the information you provide us and we´ll also make sure to pass it to our product team since we´re always working hard to keep improving our products and services. We hope you will keep a close watch on products we will be releasing before long. In the meantime, please feel free to reach out to our support team using this link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nest Cams

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Nest Cams are absolutely am. Love the clarity of the photos.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest cam 2 pack w/ solar panel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras work great! easy to install and with NEST aware sub they detect faces and always capture motion and send me notifications.. Paired with a couple solar panels so i wouldn't have to charge them all the time

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 1 out of 5 stars

    Unreliable performance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive product with unreliable and terrible performance. You do not have access to old footage, only seen events. I can walk right past these cameras and half the time never trigger an event. About 80% of the time when you open the home app the cameras say no connection and takes clicking refresh over and over. I do not have the same issues with my wired cameras however when i add all of my cameras they all start to glitch. My wired cameras will record a few seconds and then say video not available for a few seconds and the footage is basically useless and you’re unable to connect and watch the footage live. Eventually (days later) the footage is magically available. When i remove any 1 camera this stops. So imagine you hear something outside and want to check out what’s going on. Only to be met with a black screen that says video unavailable refresh for 30-45 seconds. Knowing the device doesn’t pick up events half the time and there is no video history.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey there. Thanks for sharing your experience with your Google Nest Cam Indoor/Outdoor wire-free. We’re sorry to hear you’re having trouble viewing the live video of your cameras. Sometimes, you might notice a slight delay between your camera’s live video stream and what’s happening in real-time. This is similar to other video streaming services. If the delay is longer than usual, we recommend checking out this helpful article:https://support.google.com/googlenest/answer/9259827

      If the inconvenience persists, please contact us here at your convenience: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product. It has video and sound capabilities as well as the option to communicate through them. Setup is quick and easy as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Security Cameras at Best Buy!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the backyard or garage, notifies you when there is movement. Detects sounds and lights. Has built-in speaker to talk with people.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera. Has worked for me for years and kept my home safe.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Simply perfect!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and simple setup! Buy the power cables for these cameras and you have 24/7 recording!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Couldn't be easier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Durable - I dropped one from 8 feet onto concrete while retrieving it for recharging and it still works flawlessly. I have everything Google so these integrated easily and seamlessly.

    I would recommend this to a friend