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Customer reviews

Rating 4.1 out of 5 stars with 2648 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are impressed with the Nest Cam's camera quality and ease of use, finding installation straightforward and night vision capabilities satisfactory. However, concerns exist regarding battery life and the consistency of motion detection. Some users also noted challenges with app compatibility and the product's price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 2,648 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome addition to our home network...

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great! Easy setup, stay charged for a long time, work year-round. Easy to dismount and charge when necessary, and picture quality and sound are great!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Cam Use Good Spy on other people in your house at all time

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Googke nest camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a big google fan i have google smart devices all throught my house and needed a camera so naturally i got a nest camera works perfectly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Go Online for help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while to get it going but finally things fell into place. They need to put full directions on the box. I was looking at it look at me looking at it for a while. Then it watched me and I saw me. Finally, and on my own, I got things worked out. Thank God for being able to go online for help.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Unable to connect it to the wifi.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own all google products and never had a problem with any of them till i bought these. All three refuse to connect to the wifi. Reset and tried multiple times. Called google and that was useless. Called starlink and that was useless. I have done everything that was suggested while trying to research and find a solution with no luck. Supoosed to be an easy setup and its been anything but such.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey there, Danatpap. Sorry to hear you’re running into connection issues while setting up your Nest Cam (Battery). Here’s some troubleshooting tips to get your device connected:

      1. Make sure you have the latest version of the Google Home app or Nest app to get the latest features and bug fixes.
      2. Your main router sometimes has a better connection than your network extenders. Also, if your camera tries to connect to an incompatible extender, it can experience connection issues.
      3. Restart your router, modem, and any Wi-Fi range extenders or repeaters that you have.

      For more tips, here’s a link: https://support.google.com/googlenest/answer/9240048

      Don’t hesitate to contact us any time: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cameras ever I love them they work so great. I have kids and when I got to work I can watch them from work each what’s happening in my house from anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Strong magnet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install; was impressed with the magnetic attachment for easy angling. Set up in the app was quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product, easy to access even outside home. highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Does better than expected!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat addition to our backyard and home security system. Integrates fantastically with existing Google home network family of products. Clear picture.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera but has video length limitations

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Nest wired cameras. This battery camera was only working in 20 seconds intervals whenever there was activity which I am not crazy about. I don't have that limitation with my wired cameras. I ended up buying the electric cable to extend the length of video recordings.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi LoveMyTV, we're glad to hear that you're loving the new generation of Nest cameras, including Nest Cam (Battery). We're sorry to hear that you aren't a fan of the limited video recording. The continuous video recording isn't available with Nest Cam (Battery) to preserve battery life. We do appreciate that you purchased the cable to hardwire your Nest camera. We value your experience with our products, and if you have any other support needs with Nest Cam (Battery), our team of support professionals would be happy to assist you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    Won't tilt down

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's like this huge and heavy battery cam is only made to tilt up. Can't get it to tilt down, making it hard to capture everything. If put down, it's even worse. I've done everything I can think of, moved it around, backward, forward, nothing works. And because of the magnet, there are limitations. I have two of the wired cams with no issues. Even the battery op doorbell has no issues. But this is a headache for lack of better word.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Google Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras just sit there, cars in and out of garages, never a shot of them. the thing that is most noticeable is the movement of trees along driveway, Unless you are standing right under camera you will get an image. Very disappointed, they are worthless. Dogs always in backyard, never see them. Need a way to rectify this. Is there any support from Google.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, thank you for your review. We're sorry to hear you're not happy with your Google Nest outdoor cameras. We'd like to help resolve your questions and concerns. Please contact us at the following link, so we can assist you further: https://support.google.com/googlenest/gethelp?hl=en madebygoogle

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best outdoor cam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried Simply Safe and other brand, but this is the best for me since didn't need to sign up and the fact that I already have Google account. Battery last decent, but easy to take down to recharge.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and is good security can see all the animals that come at night When I’m away it alerts me of deliveries and people who are at my door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CAMERAS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT AND EASY TO USE & SET UP. I GOT THE DOORBELL CAMERA AS WELL.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love these cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s an amazing product but the battery definitely could last longer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart home approved

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a fan i switched because i had the doorbell feom arlo. I kinda miss arlo as it was good at dected people vs animals. I love the fave reqiginition though. The intercoms are great.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 1 out of 5 stars

    Inconsistent Event Detection & Notifications

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The inconsistency of event detection and push notifications with this camera is very frustrating. Some days, the camera won't even push a single notification. I have mine mounted above my garage, facing the street, and we get a lot of foot traffic and cars passing our house, so we should get a lot of activity being captured throughout the day. It's not a settings issue, both my Google Home app and my phone push notification settings are properly configured. My settings: Wake-up Sensitivity: High Maximum Event Length: 1 min Video quality: Max Push Notifications: All (Motion, People, Animals, Vehicles) I've tried resetting the camera, and reinstalling it into my Google Home App, but nothing has fixed the issue. If you're in the market for a home security system, I wouldn't recommend the Google camera system at this point. The only reason I haven't switched already is because I've already invested a lot of money into this system, and switching brands/devices, plus subscription will just further incur more costs. I'm overall unsatisfied with the performance of this device. I'm not getting what I'm paying for with the Nest Aware subscription using this camera. I have little-to-no confidence that this camera would detect anything if someone were to vandalize or steal my property within line-of-sight of the camera. Do some thorough review comparisons with competitive brands! Hopefully this helps!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 6 if these for indoor and outdoor, works very well , added solar panels on a few to help self charge

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Needs an app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera quality but lacks a good app to review camera and ease of pulling up to watch camera. If there was an app I’d give 5 stars

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, JuliaW. Thanks for posting your review on your Nest Cam (battery) here. We're sorry to hear that your experience with reviewing or watching video and live feed on the Google Home app has been less than ideal. There is a web version of the Google Home app that makes viewing live streams from your camera more convenient for you. You can check more details about it by visiting this Google Help article here: https://support.google.com/googlenest/answer/9241220

      If you need any help in the future, please don't hesitate to contact us on our Google Help page: https://support.google.com/googlenest/gethelp Nest