Customer Ratings & Reviews
- Model:
- GA01317-US
- SKU:
- 6473262
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the Nest Cam 2 Pack for its great camera quality and ease of use. Many users also appreciate the overall performance, easy installation, and clear night vision. However, some customers have expressed concerns about the battery life. Others have noted issues with app compatibility, motion detection range, and connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Outdoor camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product does as advertised very well. I use it outside and have had no issues with it. Works great.
I would recommend this to a friend - Cons mentioned:Battery life
Well made product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well made, easy to install. Battery will drain with frequent use.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Tank, thanks for your feedback. Battery life of your Nest Cam will depend on factors including activity, temperature, and camera settings that you select. You may extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
Busy: About 1.5 months battery life (about 20 - 25 recorded events per day)
Typical: About 3 months battery life (about 9 - 12 recorded events per day)
Quiet: About 7 months battery life (about 2 - 4 recorded events per day)
It only takes around 4-5 hours to fully charge the Nest Cam (battery). The Google Home app shows you how much time you have left until your battery will need to be charged, and the app will also notify you once the camera needs to charge.
We greatly appreciate your feedback as it helps us better understand our customers’ preferences and needs. For issues with the performance and features of the Nest Cam, please let us know and we’d be happy to help you, here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Solid camera that is easy to install
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product. Good looking. The magnet holds the heavy camera firmly even under strong wind. Easy to use with the Google Home app. With the extend power cable, it is being charged all the time and I don't need to worry about running out of power.
I would recommend this to a friend - Cons mentioned:Battery life
Nest cameras
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup battery life is weird sometimes it drains faster then other times also does record enough wirelessly only 3hrs
I would recommend this to a friendBrand response from Nest Support
Posted .Hi JasonF. We want to help you to get the best experience with your Nest Cam Battery. To get a better experience with the battery life of your device, visit this link to find some tips that might help: https://support.google.com/googlenest/answer/10901611?hl=en&sjid=17182691243414424258-NC
- Pros mentioned:Camera quality
Great camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera amd video investment, very poweful csmera and great sound quality. I have the nest dootbell camera and both are very dependable and wortj it
I would recommend this to a friend - Cons mentioned:Compatibility
Buyer Beware-Does not work with Nest Home on a PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this camera within approximately one hour of owning it, for one reason. It is not compatible with the existing Nest Home system - and CANNOT be viewed from a computer. I currently have 5 previous Nest Cameras (a combination of IQ, Indoor, Outdoor and Doorbell) and needed to add another camera to cover a different area of my home. Since this is all Nest (Google) offers now, I didn't really hesitate. Nor did it occur to me to research any further than the specs of the camera. Upon attempting to set it up, I slowly discovered the major problem with the new camera models. I attempted to add it to my existing Nest Home App, and was told I need to use the Google Home App for this device. I knew Google bought Nest so I figured, this was just another change. I went ahead and downloaded the new app and continued on. It took a lot longer to add then all my other cameras did with the Nest Home App, but that was fine. When it was done, I could see all of my cameras in the Google Home App - great, I thought. I was done. Well, not so fast. I pulled up the Nest Home on my laptop and the new camera wasn't there. Maybe I needed to go to a new site? That's when the searching started, and I found complaint after complaint about Google and how their new cameras do not play nicely with Nest Home and you cannot access Google Home on a computer. It is only available via App. And, the App doesn't really have much in the way of settings like Nest Home does. I couldn't even find zones, but I honestly didn't look long because at that point I was already boxing it back up to take it back. Sure I use my App to view my cameras when I'm out and about, but when I'm home I want to pull them up on something a tad larger. And sometimes I want to save video clips or take screen shots to save to my hard drive - possible through the app I suppose, but far from quick and easy. Bottom line - if you're expecting to see this camera with all your existing Nest cameras in the Nest Home app AND in Nest Home on your computer, you will be disappointed and possibly very frustrated. Either find an older version still for sale (I found one on Amazon) or wait until Google gets their ducks in a row and fully integrates their new cameras.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi MizGMarie, thanks for taking the time to share your feedback about your experience with the Nest Cam (Battery), and we’re sorry to learn it’s a disappointment for you.
We’re aware that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app, however, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We’d like to give our customers choice, to make devices for every home, and we’re continuing to support the Nest App. New Nest cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams.
We understand your decision to return it, and if you’d like to try the new Nest cameras again in the future, our dedicated team will be ready to help you with any concerns you may have here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Worth the money if you’re invested in Google
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth it. Long battery life as well. Simple to Mount and set up
I would recommend this to a friend Good service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work real good with the camera bought with it .would rebuy it again very easy to install also received it on time with know delays.
I would recommend this to a friendGevorg
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good stuff I like it very easy to install thenk you
I would recommend this to a friendBattery life is great !
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved Nest app but transitioned to Google home, still getting used to it , has a great quality but only records pieces ,not 24 hour videos. I would rather do plugins,but if you’re installing it on a tree or Far from and outdoor electric outlet, Thai is the best camera to buy , life battery last for 30 days or more !
I would recommend this to a friend- Pros mentioned:Ease of use
Nest Cams
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras were easy to setup up and place in spots. Link to phone very easy as well.
I would recommend this to a friend - Pros mentioned:Ease of use
Camera
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the cameras and the price was very fair and easy to install
I would recommend this to a friend - Cons mentioned:Battery life
App needs improvement.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Adequate battery life but disappointed it doesn’t work with nest app. Have to have both apps, because google app not as good as nest app. Two of my other cameras won’t open in google app automatically and not as fast as nest app. Don’t think I will by any more products until there is improvement.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi JayD, thanks for posting a review. We’re sorry to hear that Nest Cam (Battery) didn’t meet your expectations.
Our priority is giving our customers choice and making devices for every home, and we’re continuing to support the Nest App. New Nest cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app, so all of your cameras can be set up and controlled in one place. Also, using the Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools and with seamless integration with other Google devices.
For the battery life, it will depend on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
- Busy - About 1.5 months battery life (about 20 - 25 recorded events per day)
- Typical - About 3 months battery life (about 9 - 12 recorded events per day)
- Quiet - About 7 months battery life (about 2 - 4 recorded events per day)
Our support team is always here to help. If you need assistance, feel free to contact us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Worth the price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are - by far - the easiest cameras to setup and use. They just work and consistently so. My only complaint is that the google nest aware premium subscription is pretty pricy and necessary if you want to get full use of the camera’s features.
I would recommend this to a friend - Pros mentioned:Camera quality
The best camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the whole house with these cameras and they are the best, real-time video, immediate notifications, battery life, history
I would recommend this to a friend - Pros mentioned:Ease of use
Battery Life
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They hold a long charge (Months) in low traffic areas and easy to install. The recharge is fast too. It also allows you to direct plug in if you have access to a outlet. I like it doesn’t need a power source where you install.
I would recommend this to a friend - Pros mentioned:Camera quality
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nest products were the best cameras in the market until somebody had the great idea of switching to the Google home app
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey there, StraightUpHerbs! Thank you for your feedback on the Nest Cam and its integration with the Google Home app. We appreciate your loyalty to Nest products and understand that changes in the user experience can be impactful. We want to assure you that the transition to the Google Home app was aimed at providing a more unified and streamlined ecosystem for our users. We value your input and recognize that changes can be challenging. But what we can assure you is that we're always here to help. We have a dedicated support team available on the Google Help Center to answer your questions and address any issues you may encounter. You may reach us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Overall performance
great starter laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good starter laptop. I've had it for a month now with no issues
I would recommend this to a friend Horrible overtime! Dont recommend!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience with these cameras. They work well in the begining and as time goes by the video quality goes to crap and the cameras stop connecting altogether. Every update released to the Home app seems to make things worse. If you dont care about security and throwing money away then these are the cameras for you. Worse is that they just jacked up the price to their subscription to habe these garbage cameras running. Worse buy of all hands down.
No, I would not recommend this to a friend- Pros mentioned:Camera quality
Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, clear and able to hear audio great love it
I would recommend this to a friend