Customer Ratings & Reviews
- Model:
- GA01317-US
- SKU:
- 6473262
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are impressed with the Nest Cam's camera quality and ease of use, finding installation straightforward and night vision capabilities satisfactory. However, concerns exist regarding battery life and the consistency of motion detection. Some users also noted challenges with app compatibility and the product's price point.
This summary was generated by AI based on customer reviews.
Good Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked this camera up while on sale for a very reasonable price, I’ve been using it with the free 30 day trial of Nest Aware, which so far has worked really good for me, with one or two misses. Battery life has been good for the amount of activity where this camera is placed.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi VSmiley, thanks for choosing our Google Nest product. We´re glad to hear that it has worked well for you. We value your experience with our products and we´d like to learn more about any difficulty you may be having with some of its features. You´re more than welcome to contact our support team here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Simple and just works
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish the battery lasted a little longer. Overall a good product, the subscription is worth it. If you get a comparable system from Ubiquiti it would cost 4 times as much.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi David, thank you for sharing your review on your Nest Cam (battery) and we're sorry to hear that your experience with the battery life was less than ideal. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. We can also suggest getting the Nest Cam (battery) Weatherproof Cable as this will give your device a consistent source of power. If you need further assistance or have additional questions, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
great quality and smart features
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the build quality is great on these and the video quality is great! if you already subscribe to nest aware, these are a no brainer.
I would recommend this to a friend - Pros mentioned:Ease of use
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, love the ability to access the history part with nest aware subscription. Works great with out other google products. The app easy to use also to tell when they need charged
I would recommend this to a friend - Pros mentioned:Camera quality
Miss the nest app
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The image quality is great on this camera. Just wish I could use it on the nest app vs. The Google home app.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Travis. Thanks for posting a review about the Nest Cam (battery). We’re aware that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app. However, our priority is to build a complete experience for our new cameras and doorbell in the Google Home app. We’re working on bringing full functionality to the Home app as we want to create an integrated experience with other Nest and smart home devices.
We’ve taken note of your feedback for future improvements. If you need help with using the camera effectively in the Home app, you can contact our dedicated team anytime here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Battery life
Not bad IQ was better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have installed tons of Nest/Google products for clients and myself as well but this new line up is pretty disappointing the is no option for an mounted on post product, the battery life is not great, no 4k recording, and the way it deals with network upgrades is really obnoxious half the time you have to remove the camerafrom the app and factory reset the device just to get it on the new Wi-Fi. Now that being said the price is ok, the fact that it actually does run on a rechargeable battery for certain circumstances is nice, and does not require the nest app is a plus.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello David, thank you for sharing your review. We're sorry to hear that your experience with Nest Cam (battery) has been disappointing when it comes to the overall performance of the device. Your feedback on the updates is appreciated and rest assured that we'll relay this to the right team for future improvements. If you're willing to give it another go, please reach out to our support specialists and allow us to redeem ourselves and help find a better resolution for your Nest Cam. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
THE BEST CAM
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE BEST QUALITY AND PRODUCT AND I NEVER SEEN ANOTHER PRODUCT LIKE THIS
I would recommend this to a friend- Pros mentioned:Camera quality
Great cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Switched to these cameras from the blink outdoor cameras. Quality in the dark is better than the blinks cameras.
I would recommend this to a friend - Cons mentioned:App compatibility
Nice Camera but Google not so nice
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice camera, however, Google makes you use their APP for it instead of the Nest APP. So now I have most of my cameras in the Nest APP and this one in the Google APP. Poor management on Googles part....
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi ChrisM, thanks for letting us know about the issue you're having with Nest Cam (Battery) and the Google Home app. We're sorry for any inconvenience this experience may be causing you.
We wanted to make the Google Home app as the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Indoor, Wired):
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, ""Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
- If you're willing to try, you may set up your Nest cameras to the Google Home app. Check out this help article: https://support.google.com/googlenest/answer/9893532
We’d like to learn more about your experience, and see how we can improve it. Please do not hesitate to contact our support team here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is excellent for the price its worth it
I would recommend this to a friend - Pros mentioned:Ease of use
Easy + Smart Security
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked this up for my sisters salon, very easy to set up, and no need to keep worried w it’s long battery life and ease of use. Worth the price.
I would recommend this to a friend - Cons mentioned:Battery life
Average security camera. Reconsider alt brand.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor battery life. When streaming from Hub Max it frequently disconnects, requiring me to manually reconnect. However, when streaming from a tablet it maintains its connection.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Greeny, thanks for sharing your feedback with us. We're sorry to hear you're having battery and connectivity issues especially when streaming using your Nest Hub Max. This is not the type of experience we want you to have, and we're here to help. We suggest contacting our support team so we can assist you and check on your Nest Cam(battery) to further investigate what's causing the issues you're having. We might need to perform some troubleshooting steps that may help resolve your concern. Reach out to us here anytime: https://support.google.com/googlenest/gethelp
- Pros mentioned:Overall performance
Well worth the cost
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Works great especially with other Google Products. Bought it at Black Friday prices.
I would recommend this to a friend - Pros mentioned:Camera quality
Superb performance
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I see you and everyone else that gets close to the driveway!
I would recommend this to a friend - Pros mentioned:Camera qualityCons mentioned:Battery life
Decent unit...Terrible execution.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy gets a 5 star. Google gets a 0. Leave it to Google to buy and ruin a good thing. This camera is decent quality, but who in their right mind wants to recharge their outside security camera daily. The camera DOES NOT integrate into existing set ups and frankly the application to use it just stinks. Google tech support to set this up is a joke as well. They do not know a thing about it in India and you will waste many minutes of your life listening to someone ask dumb questions that are not even part of this camera. Google failed on this totally.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi WM07, thanks for sharing your experience. We’re sorry to learn that Nest Cam (battery) didn’t meet your expectations, and that our support fell short in providing the help you needed. This is definitely not the kind of experience we want our customers to have.
The new Nest Cam (Battery) is exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
For the battery life, it depends on factors including activity, temperature, and camera settings that you select. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios:
- Busy - About 1.5 months battery life (about 20 - 25 recorded events per day)
- Typical - About 3 months battery life (about 9 - 12 recorded events per day)
- Quiet - About 7 months battery life (about 2 - 4 recorded events per day)
If you´re willing to try, we recommend checking the frequency of events (per day) that you get with your Nest Cam (Battery). If the short battery life isn´t related to the frequency of events, then we may need to have a closer look at your Nest Cam (Battery) and understand what may be causing it. We’re hoping that you’ll give us another chance to improve your experience. Feel free to contact our support team here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Overall performance
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these cameras and I am so glad I purchased them.
I would recommend this to a friend - Pros mentioned:Ease of use
Google Next Cams - Excellent
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just finished installing. - simple to set-up in Google Home - purchased two sets, no issues - the magnets are super strong
I would recommend this to a friend - Pros mentioned:Overall performance
Good Buy !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy the use of this device and it serves its purpose.
I would recommend this to a friend - Pros mentioned:Ease of use
Reliable and Easy to Set Up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know the reviews have been a bit mixed on this camera, but I have found it to be nothing but easy and reliable. It works as designed and I didn't have to rewire my home to set it up! For me, this is a big win!
I would recommend this to a friend - Pros mentioned:Ease of use
Nest Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We enjoy having the Nest ecosystem in our house; it works well and is easy to use.
I would recommend this to a friend