Customer Ratings & Reviews
- Model:
- GA01317-US
- SKU:
- 6473262
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the Nest Cam 2 Pack for its great camera quality and ease of use. Many users also appreciate the overall performance, easy installation, and clear night vision. However, some customers have expressed concerns about the battery life. Others have noted issues with app compatibility, motion detection range, and connectivity.
This summary was generated by AI based on customer reviews.
Good product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible product. The one issue I have are the lights are sensitive so bugs and squirrels tend to trigger them.
I would recommend this to a friend- Pros mentioned:Ease of use
Google nest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what we were looking for. Works great. Easy to intall
I would recommend this to a friend - Pros mentioned:Camera quality
Had to return, too many cons for 'security' use
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return these units. I wish Googe made the following limitations extremely clear before I wasted my time - 2 pack camera only comes with 1 cable - 10 minute person notification for alerts. Will not be alerted if someone breaks into your home less than 10 mins after you leave - on battery mode, PIR sensor used to waku up camera seems to have a distance of 10ft (maximum sensitity). Too short as a thief will not be detected until they are out of frame if they walk quickly pluses: unit feels very high quality and magnet is very very strong
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for taking the time to share your review on the Nest Cam (Battery). We’re sorry for the inconvenience these issues may have caused you, and we understand your decision to return it.
Nest camera notifications are a little different. Because we don’t want to bombard you with alerts, you might get fewer than you expect if your camera is pointed at a busy spot. You can choose to receive notifications for everything your camera detects, or choose notifications for only certain types of activity. Here’s more information about notification settings you can change for your camera: https://support.google.com/googlenest/answer/9210305
Also, it only takes around 4-5 hours to fully charge the Nest Cam (battery). If there’s a need for more than one charging cable, or if you want the camera to be wired with continuous power, you can go with the optional Nest Cam (battery) Weatherproof Cable (in 5 m or 10 m) to keep your Nest Cam connected.
Your feedback is important as we always aim to improve our products and services. If you’d like to try the new Nest Cam again in the future, we’d be happy to help improve your experience by visiting us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works Great easy to install. This is my second one
I would recommend this to a friend - Pros mentioned:Camera quality
Great Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera. It's fast and it's clear, it doesn't buffer.
I would recommend this to a friend Great cameras for great price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good cameras that can be placed on stucco. Recharging them is easy to pull and place back on. The cloud recording has be slow to record and not record certain events.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Kwan, thanks for your insights. It's great to hear that you liked the design and easy recharging feature of Nest Cam (Battery). However, we're sorry to hear that you found the cloud recording to be slow and that it doesn't record certain events.
We recommend checking your network for possible congestion. Disconnecting some of your connected devices can help free up some bandwidth space and enable you to test if you will get better cloud recording speeds. Once you verify congestion, contacting your Internet service provider to check your connection and upgrade your bandwidth is highly recommended.
Video recording is triggered by motion detection on Nest Cam (Battery), and this can be affected by changes in the light level, and shadows moving across the frame like when a cloud moves in front of the sun. This also includes other movements within the camera's field of view like trees or bushes swaying. If you're not getting any alerts or notifications, we recommend trying out the steps below:
1. Change the Activity Zones on your camera. You can delete your existing Activity Zone and create a new one in any area within your camera's field of view. Just make sure that none of the zones you create overlap.
2. Change the angle of your camera and account for the lighting in the surrounding area.
3. Restart your Camera.
If you still encounter some difficulty with the video recording even after following the steps we provided, please consider contacting our support team so we can assist you with your support needs here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Would recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy to install. Simple to use. Love the app.
I would recommend this to a friend Excellent wireless cameras
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent wireless cameras. Works great with Google home. They even work well in the Alaska winter!
I would recommend this to a friend- Pros mentioned:Camera qualityCons mentioned:Battery life
One of the beat camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life need to improve. I like the picture quality and perfomance.
I would recommend this to a friend D
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product. Actually enjoyed the fact it’s battery operated vs wired. Easily installed. Highly recommend
I would recommend this to a friendNice camera with great features
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these to keep an eye on my property when I am gone. The app works flawlessly with these cameras.
I would recommend this to a friend- Pros mentioned:Camera quality
Clear Cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cameras work as expected. They are very clear in daytime and night.
I would recommend this to a friend - Pros mentioned:Overall performance
Security lights
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we're very pleased with this system. We have installed on all sides of home.
I would recommend this to a friend - Pros mentioned:Installation
Security
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we're very pleased with this system. We have installed on all sides of home.
I would recommend this to a friend - Pros mentioned:Ease of use
It’s good when it connects
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using this for over 6 months, it was pretty easy to install and hook up to the Google Home app. The biggest issue is when i want to view it live, it has issues allowing me to watch it in real time. It have to keep retrying multiple times which i am near an access point. It’l gets annoying after awhile. Just be aware.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey there, autox228. Thank you for sharing your review on Nest Cam (battery) and we're sorry to hear that you're experiencing some difficulties with the device. We want to know more details about your concern with live streaming and help you with troubleshooting steps that may improve the overall performance of the device. Please reach out to our support team by visiting the Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Love
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these cameras very user friendly and work so good
I would recommend this to a friend Almost great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could've been 5 stars only due to the fact it uses a different instead of nest app and requires a power cord for constant 247 recording.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello, Yiazmat. Thanks for sharing your feedback and for giving us a good rating on the Nest Cam (battery). We hear your concerns about the app integration and with the 24/7 recording feature.
We’re aware that longtime Nest users like you enjoy viewing the camera videos using the Nest app or web app. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app.
To optimize battery life, it offers event video history and will detect and capture important activity at your door, so you can focus on the details that need your attention. Our goal is to give users more choice. With event video history, we wanted our products to help our customers, like you, to understand what’s going on at home easily and highlight the important activity for you. We still offer 24/7 video history on wired Nest cameras/doorbells with a Nest Aware Plus subscription if you choose to connect your Nest Cam (battery) to a power cable (sold separately). Visit this support link to learn more about pricing, and what you can get with a Nest Aware subscription: https://support.google.com/googlenest/answer/9233159
Our dedicated team is always here for your support needs. Simply visit us at the following link and we’d be happy to help: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Busy Bees
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect item for viewing the kids and their guest while playing outdoors.
I would recommend this to a friend - Pros mentioned:Camera quality
Cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best products in all times wit the best quality video.
I would recommend this to a friend - Pros mentioned:Overall performance
Nest cam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and works great……………………………………………..
I would recommend this to a friend