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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 5004 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the excellent camera quality, ease of use, and straightforward setup of the Nest Cam Indoor Security Camera. Many also praise the night vision capabilities and wide field of view. However, some users mention the cost of the device and the associated cloud storage fees as potential drawbacks. Concerns regarding the need for a subscription for certain features and occasional overheating were also noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 5,004 reviews
  • Rated 4 out of 5 stars

    happy with this camera

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very happy with this camera to integrate in with all our other next products. the only complaint I really have is it does not save the photos for more than a day without a separate account. Fine for normal monitoring but not for an extended vacation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I see the light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started out with the Arlos, but exchanged them for the Nest which works better. Having trouble getting notices of activity after sharing access with other family members. Not crazy about the cost to save video for 7 or 30 days, but seems to be the best, easiest, and most flexible at this point. No wiring or additional storage equipment needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not so great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so great! Only 1080p picture quality in the age of 4k cameras. To expansive for what is capable without subscription security contract. Drains a lot of internet data from ISP data limit. Excellent build quality is about it!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It's the best way to catch things that you don't w

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Google products Google nest is the product I use the most it records things I'm able to find when people steal from my house and when people are in my house when I'm not home having inappropriate relations

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera works great. Video quality is great. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 4 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features. Quick updates of activity. Good night vision

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera, i can view my house every time on my iPhone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google - Nest Cam Indoor Security Camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. I use if for a baby monitor, I like that I can access it from anywhere with my phone. There seems to be an annoying delay that bothers me. Also the talk back feature doesn't work that great.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi shawn,

      Thanks for sharing your experience with us. We appreciate your feedback as it helps us keep improving our products and services.

      We recommend you to try some steps below for the video delays you highlighted:
      1. If you have a lot of open apps on your phone, they can slow down its overall performance. Try closing some apps, including the Nest app, and then re-open only the Nest app to view your video.
      2. If the delay is 10 seconds or more and it happens after you’ve been watching video in the Nest app for a long time, re-load your camera’s feed: navigate back to the Nest app’s home screen and tap on your camera again to refresh the connection.
      3. The video can be delayed if your camera, phone, tablet or computer is connected to a Wi-Fi extender, which adds extra relay time to any device that’s using it. If you’re using an extender in your home, connect your camera directly to your Wi-Fi router to help reduce the delay:
      - from the Nest app home screen, tap Settings
      - then select Home info and
      - then choose Home Wi-Fi help and then
      - Select your camera and then Update settings.
      - Be sure to pick your Wi-Fi router and not the extender.

      We also suggest making sure your Wi-Fi network has sufficient bandwidth to accommodate the data transfer from your Nest camera. A minimum of 2Mbps network bandwidth is needed for an effective streaming experience.

      We'd love to assist you further to learn more about what is going on regarding the Talk and Listen feature of your Nest Cam Indoor and improve your experience. You can always rely on us for your support needs if you can reach out us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nest Cam Security Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras have great clarity and sharpness....vivid color. The ability to record up to 30 days in the cloud was a must have and Nest offers it for $10/month for the first camera and $5/month for every other camera. There is no contract, stop and start at any time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little security camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to watch my entry way through an adjacent window. It doesn't get direct sunlight so it works quite well. Eventually will upgrade to a nest doorbell and use this as a general interior camera.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent for home surveillance. The only draw back is the yearly subscription fee which is why I did not give it 5 stars. It is too much to pay. You have to pay additional fees for each camera you add and want to have the video stored. I would like to see 1 low fee for the household regardless of how many cameras you have.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Quality of video is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my new nest cam. Crystal clear!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad for garage security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is good security camera. I am using to watch my garage for package delivery. However, the power code is extremely long for small areas. I purchased a powered adapter that snaps in the camera and plugs in direct into a power outlet. No power cord needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought to watch my dogs while away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the idea of buying the nest indoor camera from my inlaws. It's great for keeping an eye on my pets while away, which is exactly why I use it. I have had a positive experience with the Nest Thermostat and figured it'd be worth my while to buy the camera.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for one room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall satisfied but Did not' understand before I bought it you have to have a subscription to get any history. If I had known I would'nt have bought it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Cemera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and work with. can place it any where.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to set up and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. The app keeps getting improved

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera for all levels. Love it. Use it for security

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Nest cameras

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras work great, and have clear images. The internet connections drop out easily when they are placed on the outskirts of the wi-fi network, and needs to have a way to stay connected with a weak signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this camera!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second nest cam that I have installed in my home. I love how easy it was to set up and also the quality of the video display. The camera gives me peace of mind to check in on my house when I’m not around.

    I would recommend this to a friend