Customer Ratings & Reviews
- Model:
- GA03178-US
- SKU:
- 11081093
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Great security camera
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great video and audio quality. Picks up and records any movement around it. Keeps my house safe gives me a piece of mind for when I’m not at home.
I would recommend this to a friendAwesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have many of these. Love them! Makes us feel safe. And love to check in on the pups whenever we are not home.
I would recommend this to a friendGoogle nest security
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality camera. Just a shame that it only shows up on the google home app not the nest home app.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, JamieO. We appreciate your input about the Nest Cam (indoor, wired). We hear your concern, and we understand that having the ability to manage and control the camera through the Nest app can be ideal for you. However, our priority is to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. Other benefits of using the Home app includes the following:
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
If you need help with using the camera and its features effectively in the Home app, feel free to find us anytime here: https://support.google.com/googlenest/gethelp
Good cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them. I bought the annual subscription so I can keep a log of the videos. The clarity is amazing, the night vision is fantastic, and I feel much more secure now I have them on my home
I would recommend this to a friendDoes Not Work With Nest App
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Nest camera’s, but I hate the Google home app camera interface. It is clunky and annoying. You also can’t mute the camera if you view the live feed even if you turn your volume all the way down. I dropped ease of use to 2 stars because of this. Google needs to allow the use of the Nest app again. It’s really unfortunate. I’m keeping the camera, but I will continue to complain about it. I would only recommend this camera if you don’t know how awesome the Nest app is.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Zach, it's awesome to hear that you love our Nest cameras. We do apologize if the move to the Google Home app for Nest Cam (Indoor, Wired) didn't quite meet your expectations.
The new Nest Cameras and doorbells are exclusive to the Google Home app because we wanted to create an integrated experience with other Google Nest speakers and displays. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. If you already have some Nest cameras installed in your home, you may transfer them to the Google Home app. Here´s a guide that you can follow: https://support.google.com/googlenest/answer/9893532
Our support team would gladly answer any questions you may have about Nest Cam (Indoor, Wired). You may reach out to our support team here: https://support.google.com/googlenest/gethelp
No factory reset button
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I plugged it and and got it hooked up and the video was great during it's test. When I went to use it the video sucked. I then disconnected it and same thing happened. The third time I went to set it up, it wouldn't connect, said to do a factory reset, couldn't connect. His camera does not have a factory reset button, nor does Google support have any instructions on doing that thru software. Disappointed, because I have all google products and the nest doorbell is great. I would have exchanged it, but couldn't figure out how to do an exchange online at best but. So sent it back defective.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Miller, thanks for sharing your experience with us. We're sorry you encountered this issue and it's unfortunate that you had to send back Nest Cam (Indoor, Wired). We can only imagine how frustrating this may have been for you.
If you ever change your mind and consider using Nest Cam (Indoor, Wired), you can count on us to help you with your support needs and work on providing you with a better experience. You may reach out to our support team here: https://support.google.com/googlenest/gethelp
Easy to set up
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes unflattering photos of faces unrecognized. Knows the difference between a car driving by, or people. It can also hear sounds like a smoke detector, and recognizes what it is. Very smart google.
I would recommend this to a friendDecent camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent camera but I wouldn't consider them an upgrade to the older Next 4K camera's. And these cameras only show up in the Google Home app along with older Nest camera's; they do not show up in the Nest app.
I would recommend this to a friendGreat camera. Awesome quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greatest small profile camera I've used. Great nanny cam/security for homes. Usb powered, long cable (fixed to device),
I would recommend this to a friendOkay camera. Not so good at mounting.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality of picture is good. HDR helps with dark rooms. Base and mounting is not adjustable enough to get good angles.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there sincerecelery, thanks for sharing some of the features you liked about Nest Cam (Indoor, Wired). We also appreciate that you shared your concern about not getting good angles to adjust your Nest camera since the base and mounting isn't adjustable. We'll certainly look more into this feature that you would like to add to our Google Nest cameras, and we'll make sure to pass along this information to our product team as well. We hope you will keep a close watch on our future releases for the Google Nest camera line. In the meantime, for any other support needs that you may still be having on Nest Cam (Indoor, Wired), please do not hesitate to contact our support team here: https://support.google.com/googlenest/gethelp
Home security cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very simple to install and connect to Google Home. Good video quality and instant notification.
I would recommend this to a friendDoesn't work with Nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great, but not compatible with Nest. I tried to add to my thermostat and had to get a whole new google app. They want you to merge, but I am not interested in changing over, so now I have two apps.
No, I would not recommend this to a friendWorks well
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Not a fan of the night feature. Difficult to see with low lighting
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, BrianDC. Thanks for taking the time to share your review of the Nest Cam (indoor, wired). We're glad to hear that it is working well for you. However, we understand that you are not a fan of the night feature, as it can be difficult to see in low lighting. Night vision technology can vary between different security cameras and we understand the importance of clear visibility. We apologize for any inconvenience this may have caused. If you find that the night feature of the camera is not meeting your expectations or requirements, we suggest that you explore the settings options available on the Nest Cam to see if there are any adjustments that can improve the night vision feature. You can try adjusting settings such as brightness, contrast, or exposure to see if it makes a difference in the visibility during low-light conditions. It is also worth checking for any available firmware updates for the camera, as these updates can sometimes improve performance and address known issues. If you're still not satisfied after a few tweaks, we would suggest you reach out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp
Good camera.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera. Fairly easy to use. App has alot of functions.
I would recommend this to a friendGreat add to home security
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install and works seamlessly with the home app
I would recommend this to a friendHappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great but it took a while to set it up since i had to switch from nest to google
I would recommend this to a friendA decent upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Despite the transition of apps to support the google ecosystem, this wasnt a bad upgrade. A little better quality picture and much wider view.
I would recommend this to a friendGoogle products
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great products I recommend them to everyone. I installed for a customer and they love the quality of the product.
I would recommend this to a friendDefinitely a great security system!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent video quality! Super easy to install. I decided on getting the wired one instead of the battery one because it was on sale and because I didn't plan on utilizing it outdoors. This was a great purchase and I feel very secured due to Google Nest Aware!
I would recommend this to a friendGood but one initial problem
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When the camera works, it has a good quality video. It’s fairly simple to use. Also Google is now finally taking steps to make its Home app more compatible with the older generation Nest cams. I did have some issues early on with the video from the camera going whacky. The issue is reported by other users. The fix appears to be aiming the camera lower so it doesn’t capture any of a room’s ceiling. It would be better if Google would fix the underlying issue.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there JonDoe, thanks for taking the time to share your feedback with us. We're sorry to hear that you encountered some issues with your Nest Cam (Indoor, Wired). We'd like to learn more about the issue you are having. We may need to have a closer look and isolate the issue further, especially if the recent update didn't fix the issue and see how we can help you best. You're always welcome to reach out to our support team using this link: https://support.google.com/googlenest/gethelp