Customer Ratings & Reviews

Excellent Google cam, better than expected and the color is awesome!

Excellent camera for inside use. Has a large viewing field and captures audio and facial recognition.

Wasn't a bad price while it was on sale, but the big issue I have with it is the fact Google is currently transitioning from their current nest app over to their Google home app completely. So I have to switch back and forth to watch all my cameras. I liked the nest app layout much better.

Does what I needed it to do. Only issue was night vision but I fixed it.

This was an addition to several other cameras. Easy to add to the Google Home app (although I preferred the Nest app-better UI.) would've given it 5 stars but the design is horrible. Like the old streamlined black design w/a much lower profile.

Easy to set up and doesnt stand out like an eye-soar

this is a graat camera for the house. we do not have the subscription for recordings but it comes with a three hour recording. that is good enough for us.

Overall good product. When viewing the history, it seems like it's missing some if what was captured.

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Excellent, the camera can be easily relocated from time to time

I absolutely love this camera and the piece of mind it gives me when leaving my dogs home alone.

Was easy to set up and was the same price that my 10year old camera was and is a lot clearer

Works great. Has both 2.5 and 5 wifi which helps a lot.

Very very nice 4k clear audio and video love it i have both outdoor and indoor

Great camera. Easy to use app. Fast loading times.

A bit disappointed, the product works well during the day. Picture quality is great but it gets the reflection from the window so it does not work as expected at night.

Its been a perfect security cam for the house and provides night vision for safety.

Pretty good deal for the quality of the product. Would recommend.

I absolutely love Google anything and this camera doesn't disappoint

I bought Nest cameras (indoor and outdoor) starting in 2016 and have been a big fan over that time. I currently own 5 cameras. When asked, I tell people they work great and are much less buggy than I expected. I like them and expected that to continue. Plot twist. I recently purchased another camera (Nest indoor camera, wired). I bought it without doing any incremental research. After all, I know and love the cameras and ecosystem so what's there to learn? Funny story, I've spent over 5 hours of frustration on this project (simply setting up one more camera) and am swearing off Nest (now Google) altogether. I'll spare you all the sad details but after a 69 minute call with an earnest but clueless tech support agent and another 48 minute call with a more competent, more embarrassed, tech support agent, I learn that I can't stream video from the new camera onto a computer! That functionality doesn't exist. I had to have the agent repeat it several times because it's such a bewildering absurdity in the year 2022 from a not-small company called Google. Turns out I can only stream video to an app that only works on a phone. Furthermore, I cannot create video clips to download and save. For some reason, it only allows me to save "events" that are predefined by an algorithm based on movement/noise. But this will NEVER produce the correct start and stop points for the videos I want. The sliders in the legacy Nest ecosystem work just fine in creating video clips. And on my legacy Nest cameras, I can actually see the video streams in a browser on a computer, which I must state again is not possible on the new camera!! We're going backwards here, fast. Also, there's no way to quickly scroll back in time like in the Nest app, where you can easily navigate to past days and hours without eternally scrolling back in time on a minute bar. Also, the metadata is incorrect as it has date of the download rather than the date the video was recorded. It seems like the software team on this product has never actually used the product in the real world. The crazy thing is that my 5 cameras purchased in the past that still can use the legacy Nest app are working great and that software still works great. I'm shocked Google would put out such a poor product that resulted in so much wasted time/effort on my part (as well as your customer service people). Did the hardware launch somehow surprise the software team? Or did managers just conclude that reducing functionality was worth it so as to lower coding costs? In short, I was trying to add a 6th camera to a functional ecosystem of cameras but now I'm planning to return my new Nest camera and tell this story to anyone who asks. And I'll be looking at alternative offerings that offer basic functionality. I'll give it 2 stars as opposed to one as the hardware seems just fine, it's the software that has taken a bewildering step backwards.