Customer Ratings & Reviews
- Model:
- GA03178-US
- SKU:
- 11081093
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
- Cons mentioned:App compatibility
New Google cameras are useless without Nest access
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Google Home app to operate these cameras is useless. I only bought this camera thinking it would work with my other Google / Nest cameras on the Nest app and website. Google has made sure that we can no longer use this and future cameras in conjuction with previous cameras on the Nest app and website. You are now only allowed to use these cameras on the sub-par Google Home app and no website access. Using Google Home for the cameras is terrible and almost useless. I would never buy these cameras again until Google can actually match the Nest app and website but they are a long ways away at this point and time. I am terribly disappointed in this purchase.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi CJIII, thanks for sharing your feedback here about the Nest Cam (indoor, wired) and the Google Home app, and we’re sorry to learn that it’s a disappointment for you.
Our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. Our teams are working on enabling the ability to set up and control older Nest cameras in the Home app so users will have one app to control all of their devices, and we’re working on bringing full functionality to the Google Home app as we want to create an integrated experience with other Nest and smart home devices.
We’re always here to help. For any questions or concerns about the new Nest camera, we’d be more than happy to guide you with using it effectively in the Home app: https://support.google.com/googlenest/gethelp
Great camera. Great price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice camera. Read description - yes, it doesn’t work on the nest app. You must use the google home app. Don’t waste your time on the negative 1 star reviews because of the app. It’s a great camera.
I would recommend this to a friendNo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really not impressed with this camera. It turns off and if i'm not at home, I have to literally not have any feed until I come home and unplug it and plug it back in. I have dogs and I need to be able to see what they're up to during the day so this is very inconvenient for me.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, Shannon5945. Sorry to hear there may be connection issues with your Nest Cam (indoor, wired) — we understand how frustrating this can be. Here’s some troubleshooting steps to make sure your device is running optimally:
1. Move your camera, router, or other objects that may interfere with the device
2. Restart your camera
3. Check if your camera feels too warm or cold
4. Check your internet bandwidth and speed
5. Switch to a different power outlet
For more tips, here’s a link: https://support.google.com/googlenest/answer/9239727
Don’t hesitate to reach out to us: https://support.google.com/googlenest/gethelp?
Nice camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this camera to keep an eye on our dog that developed neurological issues. It works well and does what we needed.
I would recommend this to a friendGCAM
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decided to go with battery. Easy to change viewing angles as situations change
I would recommend this to a friendOverall great camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, great quality camera. Only negative - it does make a slight clicking sound (camera taking pictures?) when it sees someone.
I would recommend this to a friend- Pros mentioned:Overall performance
So so…
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent picture quality. Wish we could monitor on TV monitor. Too much hassle to Cast.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi BarryH, we truly appreciate your feedback and concerns about the Nest Cam (Indoor, Wired). There are some compute limitations on some versions of Chromecast that do not allow us to support this yet, but we’re aiming to add support as soon as possible as the team continuously evaluates additional features. While streaming your camera on the TV isn’t available yet, you can stream it using a compatible smart display, and here’s how: https://support.google.com/chromecast/answer/7529598
We request for your patience as we’re working on a seamless solution to create a better user experience. Meanwhile, if there’s anything we can be of help, we’re always at your service here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Connectivity
Returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get it to connect to wifi. Tried everything possible. Maybe it works for u?
I would recommend this to a friendBrand response from Nest Support
Posted .Hi JPE80, thanks for sharing your feedback about your experience with using the Nest Cam (indoor, wired). We appreciate the time and effort you’ve put on this, and we’re sorry that it didn’t work well for you. We understand that you have returned your device already as you mentioned in your review, but if you’re willing to try it some time again, and if you’re willing to work with us towards resolution, we encourage you to visit us anytime here and we’ll help you the best we can: https://support.google.com/googlenest/gethelp
Wait
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google needs to bring back the older version. Way better
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Drewe. We appreciate the feedback you shared about the Nest Cam (indoor, wired). We hear you, and we’d like to know more about your concern so we can learn how to help improve your experience. Feel free to get in touch with us anytime through our contact channels found here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Resolution
Horrible ‘upgrade’ from Nest IQ
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible! We have been using Nest products for years. We have the Nest IQ cameras. They are 8 megapixel. This ‘new’ one is 2! The night vision is non existent. The quality of this camera is AWFUL. I don’t know why they would downgrade so much. Also, the new one is not compatible with the best app. You will have to set it up through Google Home to view the camera, but if you have older cameras, those will stay in the nest App. I really hope someone in product development at Nest realizes they made a horrible product and revert back to what they offered before.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Heather, we appreciate you for being a longtime Nest user and thanks for sharing a review about the Nest Cam (indoor, wired). We’re sorry to learn of your issues with the video quality, night vision, and with the incompatibility with the Nest app.
We chose to transition to the Home app because this app is designed for the future of the smart home, a single place to set up, manage, automate, and control your home. Most home devices are controlled across multiple apps, but we’re working on making the Google Home app the central controller across all your home devices, including Google devices and devices from other brands.
Here are some other benefits you can get by using the Google Home app with your Nest Cam:
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, ""Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
Google Nest cameras’ night vision uses high-power infrared (IR) LEDs to illuminate the scene when it's dark. When night vision is set to Auto, Nest cameras wait to switch between normal and night modes only when the light gradually changes. For instance, at dusk or dawn, when the lighting is marginal. If there are any light sources in the area, your camera may be able to see even farther.
You can adjust your cameras’ video quality that may improve the resolution. The higher the video quality setting you choose, the sharper and more detailed your footage can be, but it also uses more of your internet bandwidth. This setting lets you pick the maximum video quality for your cameras. But whichever level you choose, your camera will automatically adjust its resolution and compression according to how much bandwidth is available. You may check this link to learn more: https://support.google.com/googlenest/answer/9218596
If you’d like us to have a closer look and learn on how we can provide a better experience for you, you’ll find us always available here: https://support.google.com/googlenest/gethelp
Perfect for the Home
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was on sale and it's awesome. It comes with a trial run to hold onto videos longer. Its discreet and WELL MADE.
I would recommend this to a friendWonderful
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had 2 and got a 3rd when our new place needed another
I would recommend this to a friendGreat camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up, no lag, easy to use. Picture is great
I would recommend this to a friendAmazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing and quality is great! The only issue is that the speaker is a little quick from the camera.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello Jr89, thank you for sharing your review here. We're glad to hear that you're enjoying your experience with your Nest Cam (indoor, wired). We'd like to know more details about your concerns with the speakers so we can help identify the cause of the issue and provide you with troubleshooting tips that may improve your overall experience. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Nest camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera with easy setup. High quality item with great support
I would recommend this to a friendGoogle cameras
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the cameras just wished they were long clips!
I would recommend this to a friend- Pros mentioned:Overall performance
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. No complaints. Can probably find something comparable for less.
I would recommend this to a friend - Cons mentioned:App compatibility
NOT for those with existing Nest equipment
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe good if new to Google/Nest, horrible bait and switch if an existing Nest customer. You'll be forced to create a Google Home account, which disables most of the Nest integrations (such as turning off the HVAC when there's a fire). Nest smoke detectors aren't supported by the Google Home app, so now you're stuck with two apps. The Google Home app (the only place to access your new camera) is horrible. Home Screen shows useless icons with no current status views until you drill into specific categories or devices. Viewing prior video is based on clips, and can't be smoothly swiped through. This is the first Nest device I've ever returned, and the last I'll ever buy. Google has managed to destroy the Nest brand.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Mike, thank you for sharing your review. We're sorry to learn that your experience with your Nest Cam (indoor, wired) has been less than ideal when it comes to using the Nest app for your device and that you had to return it. Our priority with this launch was to create an integrated experience with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant.
If your willing to give it another go and need any assistance or have additional questions with your Nest Cam, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Overall performance
Google messed it up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave this review because of the app. Camera does work great, but google home or the app is a pain to use. Camera lacks rotation availability that Nest used to have.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .We're glad to know you're enjoying your Nest Cam (Indoor, wired) — We want to know your thoughts about the Google Home app, feel free to share it with us: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
excellent security cameras
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, I would buy it again. I have also recommended it to friends and family.
I would recommend this to a friend