Customer Ratings & Reviews
- Model:
- GA03178-US
- SKU:
- 11081093
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
- Pros mentioned:Overall performance
Google Indoor Cam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly…. Out of the box and up and running in just a few minutes.
I would recommend this to a friend Not as easy at it seems with multiple units
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was not easy to install purchased 5 of them 3 of them gave me a hard time with installation.
I would recommend this to a friendBrand response from Google Team
Posted .Hi Georb123, thanks for posting your review. We’re sorry to hear that you had challenges installing your Nest Cam (indoor, wired). This is definitely not the kind of experience we want our customers to have. Your feedback is important to us, and we’d like to help you the best way possible. If you need assistance, our support team is always here to help. Feel free to contact us here: https://support.google.com/googlenest/gethelp
0ptomoljoe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit will not go on and off for home and.away even.though it is set to do so.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Joey, thanks for sharing your feedback. We’re sorry to hear that your Home/Away Routines for your Nest Cam (indoor, wired) isn’t working as expected.
If you haven’t yet, we suggest you use your phone location to participate in Home/Away Routines. You can visit this link for more information: https://support.google.com/googlenest/answer/10071816
Your feedback is important to us, and we’d like to help you the best way possible. If the issue persists, please feel free to contact our support team, so we can further investigate what’s causing the issue. You can reach out to us anytime using this link: https://support.google.com/googlenest/gethelp
Perfect for What I needed.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little camera. Covers my interior very well. Easy to set up too.
I would recommend this to a friend- Pros mentioned:Overall performance
Small and compact
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. I have it hidden in my garage and installation we t great
I would recommend this to a friend - Pros mentioned:Overall performance
Awesome indoor camera!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera for in home use that can be used for monitoring dogs
I would recommend this to a friend - Pros mentioned:Video quality
Worth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the video quality of the camera. And at a reasonable price.
I would recommend this to a friend Not great as previous Nest Cams
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not happy with the new Nest Cams. I have previous Nest cams and the software was awesome, I'm not sure why google didn't expand on that software and made it better. They created their own which is terrible. This new cams use google and it doesn't even give you an option to look at your cameras through your laptop or desktop.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi gus117a, we truly appreciate your feedback on Nest Cam (indoor, wired), and we’re sorry to learn of your disappointment of not having the option to look at your cameras through your laptop or desktop.
We understand that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app and web app. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. Our teams are working on enabling the ability to set up and control older Nest cameras in the Home app so users will have one app to control all of their devices, and we’re working on bringing full functionality to the Google Home app as we want to create an integrated experience with other Nest and smart home devices.
If you run into any concerns around the performance and functionality of the camera in the Google Home app, let us know here and we’d be happy to guide you, and help improve your overall experience: https://support.google.com/googlenest/gethelp
Poor video quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is not clear and the live video is blinking
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello Abmo, thanks for leaving feedback about the Nest Cam (indoor, wired), and it’s unfortunate to hear of your issues with the image quality, and with viewing live video.
A range issue or wireless interference can affect the performance of your doorbell. Sometimes it may pass the connection test during setup, but will struggle to stay connected if it’s just a bit too far away. If you're experiencing a spotty connection or weak signal, we recommend checking your Wi-Fi network to see if your bandwidth is congested. Which may happen if you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network. If your doorbell is mounted too far from your Wi-Fi router, you may need to extend your Wi-Fi network’s range using an extender, boosters or additional Wi-Fi access points.
Here are some steps that may also help:
- Plug your Nest camera into a different power outlet to rule out power issues.
- Turn off other devices connected to your WiFi to see if this is about network traffic.
- You can also try restarting your router to reset your internet connection. You should also restart any Wi-Fi range extenders or repeaters that you have.
If the issues persist, we’d be happy to provide further troubleshooting guidance here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
White screen on video
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked fine for about 2 months and then the video was just white, but the audio still worked. If the camera was turned off and then back on, the video would work for maybe a few days and then the video would be white again.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello KayelinnH, thanks for posting your review on Nest Cam (indoor, wired). We're sorry to learn that you're constantly having some video issues with your device. We appreciate you for doing some troubleshooting steps on your end with rebooting the device. We suggest that you reach out to our support specialists so we can assist you with additional troubleshooting and help find a better resolution for you. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Not the item for us
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too complicated. Nice item, but have to work on specific systems. Returned product.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi SHCT, thanks for taking the time to share your feedback. We’re sorry to hear that Nest Cam (indoor, wired) didn’t meet your expectations, and had to return it.
We value your feedback as we’re always working to improve our products and services. We are hoping that we will be able to provide you service in the future. If you have any questions or concern, you can always reach out to our support team here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Only brand I'll buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This are very easy to install and the quality is great.
I would recommend this to a friend - Pros mentioned:Overall performance
Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture and works great shows extremely clear
I would recommend this to a friend A little better than blink?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m a camera installer by trade. A customer really wanted to try the Nest cameras, so we picked up ten cameras of a few models and gave it a shot. The take always are not good. I cannot recommend these cameras to anyone. - it’s at best just one quarter the resolution you can find in similarly priced 4K cameras. - the clarity does not live up to the expectation or the hype -the cameras have comparably limited features. The frame can only be rotated 180 degrees, there is no option for 90 degrees, every professional camera system I work with has those options, and many more. - the 134 degree lens would be useful if it had higher resolution, but that’s just too wide a field of view for a decent picture at 1080p. - the camera housing articulation does not give you the same flexibility that a proper 4K camera would give you. Inevitably you will have a few wonky pictures if doing 5 or more cams. - loading the cameras into the google home app is exceptionally time consuming, with literally dozens of unnecessary prompts. If your phone and the camera are not connected to the same access point at the same time, the cameras will not connect. So you must be physically next to the camera to pull them into google home. - google did not improve their 2nd generation product, meaning that the 2nd gen cameras have lower performance specs than their predecessors. -huge bandwidth problems. 10 cameras can chew up to 50Mbps of upload, which nobody without fiber service can achieve. -the Internet service providers get twitchy when you’re pulling that kind of upload bandwidth 24/7. If they have the ability to throttle you, they eventually will. All in all this appears to be the folly of a search engine trying to be a surveillance manufacturer, when there are existing surveillance manufacturers in the market who are simply better at what they do.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi AustinM, thanks for choosing to install our Google Nest cameras. We appreciate the details of your feedback. However, we do apologize if the Nest Cam (Indoor, Wired) didn't live up to your expectations.
Nest Cam (Indoor, Wired) comes with a 2-megapixel color sensor, with support for HDR and a resolution of up to 1080p (1920 x 1080) at 30 frames/sec. However, if you see a lesser video quality than what is prescribed, we recommend checking for possible congestion in your network, or that your bandwidth may not be sufficient. Removing some of your connected devices may help relieve some bandwidth space, and you may check if you still experience any drop with the video quality. Verifying congestion may require you to contact your Internet service provider to check your connection and upgrade it if needed.
We've also taken the rest of your feedback into consideration since we're always on the lookout for ways we can keep improving our products and services. We recommend keeping an eye on our blog site for the latest updates on features and new product launches by visiting this page: https://blog.google/
Alternatively, if you will need some help with your Google Nest cameras, please feel free to contact our support team here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Overall performance
Easy to install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to install, discreet and works pretty well.
I would recommend this to a friend - Pros mentioned:Overall performance
Works well with other google products
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for an indoor camera! This camera is worth it!
I would recommend this to a friend Good overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good overall product easy to use and easy to install
I would recommend this to a friend- Pros mentioned:Overall performance
Best can indoor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was easy to set up and the picture quality is great
I would recommend this to a friend Worth it!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and reliable easy to connect to an use
I would recommend this to a friend- Cons mentioned:Connectivity
Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hate this camera. Wish I bought the older version. The display is terrible, doesn't show the entire room and I can't connect it with the rest of our google products. It also broke right after purchase and fell off the wall. Wish I could return it.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Jaime, thanks for taking the time to share your feedback. We’re sorry to learn about your disappointment with Nest Cam (indoor, wired).
The new Nest Cam (indoor, wired) is exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
Your feedback is important to us as we’re always working to improve our products and services. If you need assistance, our support team is always here to help. You can reach out to us using this link:https://support.google.com/googlenest/gethelp