Customer Ratings & Reviews
- Model:
- GA03178-US
- SKU:
- 11081093
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't the easiest equipment to set up although it does have good instructions
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi RandyM, thanks for your feedback. It's unfortunate to hear that the installation of your Nest Cam (Indoor, Wired) wasn't the easiest experience for you. We do appreciate that the detailed guide on our support page was good enough to help you in setting it up. We value your experience with our products, and if you will give us the opportunity, we'd like to help you with any other concerns you may still be having with Nest Cam (Indoor, Wired). Our support team is always available for your support needs and you may reach out to us here: https://support.google.com/googlenest/gethelp
Good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase was an awesome buy, im able to zoom in and out, look out after people who don’t pick up after there dogs poop.
I would recommend this to a friendToo easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product. Easy to install and easy to set up. Plus it works seamlessly with all our other Google products.
I would recommend this to a friendHorrible Image - Flickers and not due to LED light
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality of image is horrible in comparison to their new generation battery cameras and their old line.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi jayens, thanks for posting a review. We regret to hear that Nest Cam (indoor, wired) didn’t meet your expectations. Your feedback here helps us understand what your preferences are, and will be helpful in improving our products and services in the future. If you have additional questions or need assistance with your device, please feel free to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Not happy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Normally, I like Nest products, but since they’ve collaborated with Google, they’ve turned into a pain in the rear. I can’t get this new camera added to my system and Google Home is absolutely no help. Hopefully when my son comes to visit, he can get it installed for me
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Shegreek, thank you for sharing your review on your Nest Cam (indoor, wired). We're sorry to learn that you're having a difficult experience with setting up your device and adding it to your system. Our priority with this launch was to create an integrated experience with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. We'd like to know more details so we can assist you with your installation. Please reach out to our support specialists by contacting us on our Google Help page here: https://support.google.com/googlenest/gethelp
Average
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality and seamlessness is fair to below average. Much needed upgrades
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Juliusbravo7, thanks for sharing your insights on Nest Cam (Indoor, Wired). We do apologize to hear that the quality and seamless integration seem below average for you.
For us to help you better, we may need to learn more about your experience and any issues you may have encountered with your Nest camera. It's always our goal to provide you with the best experience, setting up and using our Google Nest products. If you're willing to try, please consider reaching out to our support team and we'll do our best to help you and improve your experience here: https://support.google.com/googlenest/gethelp
BEWARE, nest camera that doesn’t work with nest ap
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEWARE, Nest camera that doesn’t work with nest app, only works with google home app
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello pierosanto, thanks for posting your review. We're sorry to hear that your experience with the Nest Cam and using the Home app didn't meet your expectations. Please know that our priority with this launch was to create an integrated experience with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. If you're willing to give the Nest Cam another chance in the future, we recommend that you contact our support team and let us help you in improving your experience with the device. You can reach us on our Google Help Page here: https://support.google.com/googlenest/gethelp
always goes out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we purchased three of these for our home and much like other people, the video feed keeps on going out. sometimes the video is pure white with just audio. the access point is literally 10 feet from the camera and brand new...i even tried it with two different access points and we have the same issue.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi MPARK, thanks for the feedback you shared about the Nest Cam (battery), and we’re sorry to hear of your poor experience with the connectivity.
Connectivity issues can be caused by different factors like location and distance of Nest device, Wi-Fi router, outdated phone and Home app. And if you're experiencing a spotty connection or weak signal, we recommend checking your Wi-Fi network to see if your bandwidth is congested. This may happen if you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network. Removing other connected devices to your Wi-Fi may relieve network congestion. You can also try plugging your Nest cameras into different power outlets to rule out power issues. And if required, you can try restarting your router to reset your internet connection. You should also restart any Wi-Fi range extenders or repeaters that you have.
If the issue persists, we’d be happy to provide further assistance, you may visit us anytime here: https://support.google.com/googlenest/gethelp
Don't buy Google Nest Cameras
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your money - bought in July and 2 out of four cameras are not working. Again I set up appointment with Best Buy Geek Squad and I had to wait about 3 weeks for them to NO SHOW, NO CALL. I had to make another appointment and wait a month for them to come out. We will see if they show up.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi DebbieC, thanks for sharing your feedback on Nest Cam (wired). We’re sorry to learn that two out of your four cameras are not working, and that you had to make another appointment with Geek Squad after waiting for some time.
Installing a Nest camera is an easy DIY project that takes about 20-30 min. The Home app will walk you through Nest Cam (wired) setup with detailed instructions. You can install it with the stand and place it on a flat surface like a table, desk, shelf, or counter. Or you can mount it with screws which can firmly hold the camera on a vertical surface like a wall or ceiling. For more details about the installation that includes video demonstration, here’s the link: https://support.google.com/googlenest/answer/10931419
We understand that having an appointment with Geek Squad can be beneficial for you, but if you need help with any concerns, or guidance with the installation, we’d be more than happy to help you if you can visit us anytime at: https://support.google.com/googlenest/gethelp
Not the Nest we know.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the Nest quality it used to be. Can't create clips Can't use the nest app with ( Newer Google Cam ) Quality of the camera is not the same as when original Nest made them. Video quality is worse then my Nest IQ Cameras ( released years before the new google wired cam ) If these issues don't get fixed very soon i'm going with Arlo
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi GGSSNN, we appreciate you for sharing your review on your Nest Cam (indoor, wired). We're sorry to hear that your experience with your device has been less than ideal when compared to your previous camera. Our priority with this launch was to create an integrated experience with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. If you're willing to give it another go, we'd recommend that you reach out to our support team so we can help you in finding a better resolution for your device. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Pretty cool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good camera that works just as I needed it to
I would recommend this to a friendeasy to use and count on
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great camera to add to the ecosystem, good quality image easy to set up and reliable
I would recommend this to a friendWired Nest Cam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and the ability to have notifications and cloud storage options.
I would recommend this to a friendNest camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New google operating system is cumbersome. Old Nest is way better.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there Kdvegas, thanks for sharing your feedback with us. We´re sorry to hear that you´re finding the Google Home app too cumbersome for Nest Cam (Indoor, Wired).
The new Nest Cameras and doorbells are exclusive to the Google Home app because we wanted to create an integrated experience with other Google Nest speakers and displays. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. If you already have some Nest cameras installed in your home, you may transfer them to the Google Home app. Here´s a guide that you can follow: https://support.google.com/googlenest/answer/9893532
Our support team would be happy to help you and answer any questions you may have about Nest Cam (Indoor, Wired). You may reach out to our support team here: https://support.google.com/googlenest/gethelp
BIG DISAPPOINTMENT!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have a whole Nest system. Added this camera but since Google has bought Nest it couldn't be added to the app. What a disappointment! Am considering throwing the whole system out (two homes) and starting over. Don't waste your money!!!! Also, the Google app is totally inadequate compared to Nest.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for sharing a review about the Nest Cam (indoor, wired), and we’re sorry to hear it’s a disappointing experience for you.
Our priority is giving our customers choice and making devices for every home, and we’re continuing to support the Nest App. New Nest cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app, so all of your cameras can be set up and controlled in one place. Also, using the Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools and with seamless integration with other Google devices.
Your feedback means a lot to us. Feel free to find us if you need help with using the camera and the Google Home app effectively, here: https://support.google.com/googlenest/gethelp
Great doggie camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the indoors. Main use is to watch the dogs when we are not home.
I would recommend this to a friendcamera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As usual I love all my google nest cameras and smart ac controls.
I would recommend this to a friendVideo quality sucks
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned the first one thinking it was a faulty product but no second one also looks very blurry how is the first gen better than the second, that blows my mind
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey there, TripleJ. Thank you for sharing your feedback on the Nest Cam (indoor, wired). We're sorry to hear that your experience with the device didn't meet your expectations when it comes to video quality. The device should be providing you with a video quality of up to 1080p (1920 x 1080) at 30 frames/sec and with High Dynamic Range (HDR). If you're having this issue consistently, then we recommend reaching out to our team of specialists on our Google Help page for immediate support. You can contact us in the link here: https://support.google.com/googlenest/gethelp
Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple this is the best and more reliable camera for your house
I would recommend this to a friendDefective
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Video after 2 weeks comes out pink and audio no longer works. And since 14 days return and exchange window closes, I am stuck with a broken camera.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, DavidG. We’re sorry to learn about your frustrating experience with the performance of your Nest Cam (indoor, wired). It's important to us that we provide you with the best help possible and identify the cause of these issues you’re having with your device. Please reach out to our dedicated team of specialists and let us find a better resolution for you. You can contact us on our Google Nest Help page for immediate support here: https://support.google.com/googlenest/gethelp