Customer Ratings & Reviews
- Model:
- GA01998-US
- SKU:
- 10947893
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Nest cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product it’s second one I’ve purchased works grest
I would recommend this to a friendGreat camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy camera to setup. Video quality is good .
I would recommend this to a friendGood for the job
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good deal for the quality of the product. Would recommend.
I would recommend this to a friendeasy to install, video is clear, audio is clear.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to install, video is clear, audio is clear. able to see all the action in my home on my phone.
I would recommend this to a friendquality home surveillance cameras
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality with simplicity works well with google home
I would recommend this to a friendIs this a joke?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought Nest cameras (indoor and outdoor) starting in 2016 and have been a big fan over that time. I currently own 5 cameras. When asked, I tell people they work great and are much less buggy than I expected. I like them and expected that to continue. Plot twist. I recently purchased another camera (Nest indoor camera, wired). I bought it without doing any incremental research. After all, I know and love the cameras and ecosystem so what's there to learn? Funny story, I've spent over 5 hours of frustration on this project (simply setting up one more camera) and am swearing off Nest (now Google) altogether. I'll spare you all the sad details but after a 69 minute call with an earnest but clueless tech support agent and another 48 minute call with a more competent, more embarrassed, tech support agent, I learn that I can't stream video from the new camera onto a computer! That functionality doesn't exist. I had to have the agent repeat it several times because it's such a bewildering absurdity in the year 2022 from a not-small company called Google. Turns out I can only stream video to an app that only works on a phone. Furthermore, I cannot create video clips to download and save. For some reason, it only allows me to save "events" that are predefined by an algorithm based on movement/noise. But this will NEVER produce the correct start and stop points for the videos I want. The sliders in the legacy Nest ecosystem work just fine in creating video clips. And on my legacy Nest cameras, I can actually see the video streams in a browser on a computer, which I must state again is not possible on the new camera!! We're going backwards here, fast. Also, there's no way to quickly scroll back in time like in the Nest app, where you can easily navigate to past days and hours without eternally scrolling back in time on a minute bar. Also, the metadata is incorrect as it has date of the download rather than the date the video was recorded. It seems like the software team on this product has never actually used the product in the real world. The crazy thing is that my 5 cameras purchased in the past that still can use the legacy Nest app are working great and that software still works great. I'm shocked Google would put out such a poor product that resulted in so much wasted time/effort on my part (as well as your customer service people). Did the hardware launch somehow surprise the software team? Or did managers just conclude that reducing functionality was worth it so as to lower coding costs? In short, I was trying to add a 6th camera to a functional ecosystem of cameras but now I'm planning to return my new Nest camera and tell this story to anyone who asks. And I'll be looking at alternative offerings that offer basic functionality. I'll give it 2 stars as opposed to one as the hardware seems just fine, it's the software that has taken a bewildering step backwards.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi DenverDavid, thanks for sharing the details of your feedback about using the Nest Cam (indoor, wired) and Google Home app, and we’re sorry to hear that it’s a disappointing experience for you. We can imagine how much time and effort you’ve spent on this, and we understand that you’re planning to return your new Nest camera. Feedback like this helps us better understand our customers preferences and needs, and we’ll share this with the appropriate team to continuously work on improving our products and services. If you’d like to give it a second try again in the future, our dedicated team is always here to help and guide you with using it effectively in the Home app: https://support.google.com/googlenest/gethelp
Indoor cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was easy to set up and was the same price that my 10year old camera was and is a lot clearer
I would recommend this to a friendGood Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good product. When viewing the history, it seems like it's missing some if what was captured.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Mssuzi, thanks for sharing your review on your Nest Cam (indoor, wired). We're sorry to hear that you're experiencing some issues with viewing the history of your device. We'd like to get more details about your concern so we can help you with troubleshooting the issue and find a resolution that may improve your experience. We'd recommend that you contact our support team by visiting our Google Help page. You can reach our help page here: https://support.google.com/googlenest/gethelp
Google -Net Cam review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was very easy and straight forward. This Nest Cam has very clear video in room light and very clear video in darker conditions. Fit right in with my Google Home App, BUT was surprised that it could not be viewed in Google Nest App. I understand from Google that they will be discontinuing Google Nest.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, WilliamB! Thanks for your feedback on Nest Cam (indoor, wired). We’re glad that you like the video quality, and that the installation went easy for you. We hear your concern about its app integration.
We understand that longtime Nest users enjoy viewing their camera feeds from the Nest app. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We’re working on bringing full functionality to the Home app as we want to create an integrated experience with other Nest and smart home devices. And while the new Nest cameras and doorbells are exclusive to the Google Home app, users with previous versions of Nest cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams.
We’re continuing to support the Nest app, as well as to deliver critical security updates and software fixes and owners like you shouldn’t notice any difference with your service. Google commits to bring users the same feature and software support you’ve always had. However, we made the difficult decision to stop support for Nest Secure and Dropcam (starting April 8, 2024.). We will also officially end Works with Nest as of September 29, 2023. Please check your email inbox for additional communication over the coming weeks, or visit this link to learn more about these changes: https://www.googlenestcommunity.com/t5/Blog/An-update-for-our-Nest-Secure-Dropcam-and-Works-with-Nest-Users-and/ba-p/391449
For questions or concerns with using your cameras effectively in the Home app, contact us anytime and we’d be happy to help, here: https://support.google.com/googlenest/gethelp
Good Indoor Camera
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality camera, easy to setup and integrate. I wouldn't mind buying another.
I would recommend this to a friendLike it better when it was nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good unit . Was better when it was nest . More friendly software when it was nest . But still good camera.
I would recommend this to a friendHome Security Tech
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are immersed in Google than this fits right in
I would recommend this to a friendLive this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Life saver to monitor my dogs while I. At work!!!!
I would recommend this to a friendNest indoor camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Price is the only issue I have. Quality is good.
I would recommend this to a friendLike the camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality camera. Although in the night time. I like it
I would recommend this to a friendGet it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. This camera picture is so clear. The audio sounds good
I would recommend this to a friendVery good In door camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple install n easy to use if you have kids, babies, pet highly recommend
I would recommend this to a friendGoogle Nest Cam Wired
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these and the Google Nest Cam wired work great.
I would recommend this to a friendGreat!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great! We set this up in our toddler's room and it's working great. Clear image and sound.
I would recommend this to a friendGreat
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Needs to wait sometimes to see videos.
I would recommend this to a friend