Customer Ratings & Reviews
- Model:
- GA01998-US
- SKU:
- 10947893
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Great camera. Awesome quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greatest small profile camera I've used. Great nanny cam/security for homes. Usb powered, long cable (fixed to device),
I would recommend this to a friendHome security cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very simple to install and connect to Google Home. Good video quality and instant notification.
I would recommend this to a friendGreat add to home security
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install and works seamlessly with the home app
I would recommend this to a friendGood but one initial problem
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When the camera works, it has a good quality video. It’s fairly simple to use. Also Google is now finally taking steps to make its Home app more compatible with the older generation Nest cams. I did have some issues early on with the video from the camera going whacky. The issue is reported by other users. The fix appears to be aiming the camera lower so it doesn’t capture any of a room’s ceiling. It would be better if Google would fix the underlying issue.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there JonDoe, thanks for taking the time to share your feedback with us. We're sorry to hear that you encountered some issues with your Nest Cam (Indoor, Wired). We'd like to learn more about the issue you are having. We may need to have a closer look and isolate the issue further, especially if the recent update didn't fix the issue and see how we can help you best. You're always welcome to reach out to our support team using this link: https://support.google.com/googlenest/gethelp
Nest cam
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected but wish image could be a bit more sharp.
I would recommend this to a friendA decent upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Despite the transition of apps to support the google ecosystem, this wasnt a bad upgrade. A little better quality picture and much wider view.
I would recommend this to a friendGoogle products
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great products I recommend them to everyone. I installed for a customer and they love the quality of the product.
I would recommend this to a friendDefinitely a great security system!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent video quality! Super easy to install. I decided on getting the wired one instead of the battery one because it was on sale and because I didn't plan on utilizing it outdoors. This was a great purchase and I feel very secured due to Google Nest Aware!
I would recommend this to a friendAbove average camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera has a wide view and has decent quality video. Night vision works ok. Talking through the camera works very well conpared to other cameras I have tried. Only two things stop this from being a five star product. 1. It has a facial recognition which is cool but when activated it constantly notifies your phone of someones presence even if you set it to recognize you. I figured the point was to alert you of strangers in your house but I guess not. 2. When zooming in, especially while night vision is activated, the video quality drops the more zoomed in you are.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Nicholas, thanks for sharing your insights. We´re sorry to hear that you are experiencing too many notifications for Nest Cam (Indoor, Wired), and that the quality drops when zooming with the night vision feature.
We recommend combining the faces that were identified as different people. Here's how:
- Open the Google Home app.
- Tap Settings > And then Nest Aware And then Familiar face detection.
- Start edit mode (two different ways):
a. At the top right corner of the screen, tap Edit. Then, select the faces you want to merge.
b. To select the first face in edit mode, touch and hold a face on the screen. Then, tap the other face you want to merge. Both faces are selected when you do this.
- At the top right corner of the screen, tap Merge.
Night vision range depends on how much light there is, and which camera or doorbell you have. Test your camera’s recorded or live video when it’s dark out and adjust its position, or add lighting if needed.
If you have other questions or concerns you would like us to answer and help you out, our support team would be happy to answer them. You may reach out to any of our support specialists when you visit the Google Nest help page: https://support.google.com/googlenest/gethelp
Not for security
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are replacing our Google Nest cameras with a real camera system. The face detection seldom works, video clips are nearly impossible to review and export, and are often unavailable right when needed urgently. Google seems to make very little effort to develop or enhance the application and capabilities of the app, seemingly more focused on getting a little bit into a million things rather than actually making a product with good user experience. The doorbell can be useful at times but overall we regret investing in the over priced Google devices instead of a real camera system where we can access the cameras in real time and easily review and export footage of critical events. I would definitely not want to depend on the Google devices for security, they are more for convenience only to know when a package is delivered.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, JMT711. We appreciate your feedback on the Nest Cam (indoor, wired). It's disheartening to know that your experience was less than ideal. We understand your frustration with difficulties in face detection, limited video review options, and inaccessibility during critical moments. Your concern about delays in accessing footage during emergencies is noted. Nest Cameras rely on cloud processing for features like person detection and remote access. It offers security benefits and easy access using your Google Home app. We understand that it might not always meet the real-time needs in every situation and know that we hear you. We always value your feedback to elevate your device experience. We wanted to know more details so we can provide an effective resolution for your concern. We recommend reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp
It does what it needs to do…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it does what it needs to do. I do wish it had a little wider field of view, but by no means is it bad.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, DanielM. Thank you for your feedback about the Nest Cam indoor wired.Your Nest Cam indoor wired has a 135° field of view and we understand that you would prefer a wider field of view to cover a larger area. Know that we hear you and we've taken note of it. In the meantime, you can try mounting the camera in a different location to get a better view of the area you want to monitor. If you need technical assistance or you have questions, please reach out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp
Good looking!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera updated design from the old Nest camera. The one thing I hate is that can’t use this with the Nest app. You have to use the Google Home app. Other than that, good for the price.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi GoProKids, we appreciate your feedback about Nest Cam (indoor, wired). We apologize if you’re unable to add it on the Nest App.
The new Nest Cam (indoor, wired) is exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
If you have any questions or concerns, you can always reach out to our support team. We’d be more than happy to help here: https://support.google.com/googlenest/gethelp
It's fine, but subscription services are blah
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The weakest part of this is the need to subscribe to a service for more than a day's worth of history, A local storage option would be nice. But it integrates well with all my other google stuff, the video quality is decent, and is easy to setup.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi DBp00per, thanks for sharing your feedback. We’re sorry to hear your disappointment with the paid subscription of Nest Cam (indoor, wired).
Nest Aware is a paid subscription service you can use with your Nest products to help keep you informed about important events at your home. You can check this link to see what covers it: https://support.google.com/googlenest/answer/9233159
We’ve taken a note of your feedback and we’ll make sure this gets passed along to the right team since we’re always looking for opportunities to improve our products and services. If you need assistance, feel free to contact our support team here: https://support.google.com/googlenest/gethelp
Great camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great camera, quality , just wish they would have kept the nest app when they converted over. Happy overall
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, BigJ2049. We're glad to hear that you're finding the camera and build quality of Nest Cam (wired) great. We're sorry to hear about your disappointment with the transition from the Nest app to the Home app for the new generation of Nest cameras.
We wanted to make the Google Home app as the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (wired):
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, """"Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
- If you have older Nest cameras, you have the option to set them up within the Google Home app. For a detailed guide on this process, please refer to this informative help article: https://support.google.com/googlenest/answer/9893532
If you need further help, or would like us to answer any other questions you may still have, please do not hesitate to reach out to us using this link: https://support.google.com/googlenest/gethelp
Great Baby monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 4th one and I love it. I recently bought another one for my newborn and to monitor him in the crib. Zero complaints and always reliable.
I would recommend this to a friendGood but could be Better
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality; however the auto detect feature may need to be reviewed. Someone entered my home for insect spraying while I was at work, but I was not alerted.
I would recommend this to a friendBrand response from Google Nest Support
Posted .Hey There! Thank you for your review. We recognize the importance of having control over your Nest Doorbell Wired 2nd Gen.
To learn more about the automatic Home/Away switching feature for Nest cameras, please visit this link: https://support.google.com/googlenest/answer/9246474?hl=en
Should you have any further questions, our technical support team is available here: https://support.google.com/googlenest/gethelp?hl=en
Recording
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve noticed these newer cameras that they came out with do not record as much as before and for some reason my camera turns off by itself even I’m trying to use it. The older model indoor camera is a lot better cause I still have one and stays on 24/7 recording every bit of video which I like.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, CesarM. Thank you for sharing your review on Nest Cam (indoor, wired). We're sorry to hear that you're experiencing some recording and power issues with the device. We'd recommend rebooting your camera as this often will fix the issue. If you've done this step already or if the issue still persists, please reach out to our support team and let us help find a better resolution for you. You can contact us on our Google Nest Help page here: https://support.google.com/googlenest/gethelp
RichardTheRoofer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Randomly loses connection not sure why I have three of these cameras and two of them randomly lose connection
I would recommend this to a friendBrand response from Nest Support
Posted .Hi RichardTheRoofer, thanks for reaching out. We're sorry to hear that 2 of your Nest Cam (Indoor, Wired) loses Wi-Fi connection.
We recommend checking for possible congestion in your Wi-Fi network. Removing some of your connected devices can help free up some bandwidth space. You may then check to see if you will still experience the same connectivity issue.
If you´re willing, we'd like to take a look at the issue you are having and see how we can help you. Please do not hesitate to contact our support team here: https://support.google.com/googlenest/gethelp
Easy-breezy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up*, very clear video and audio. Does exactly what I need it to. *if you have set up a Google cam before, a little tricky to figure out the “Google home” app if it’s your first time
I would recommend this to a friendoverall good!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well but sometimes can lose feed. however, overall it's a good indoor camera
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, Angeleno23. Thanks for sharing your feedback and we’re sorry to hear about your experience with the Nest Cam (indoor, wired). We care about giving you the best assistance we can and figuring out the root of the problem you're having with your device. Please reach out to our dedicated team of specialists on our Google Nest Help page for immediate support here: https://support.google.com/googlenest/gethelp.