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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1257 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,257 reviews
  • Rated 4 out of 5 stars

    Camera for baby room

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera works perfectly fine after a few attempts on adding it to the google home app

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello Eddy, we appreciate your review on Nest Cam (indoor, wired). We're sorry to hear that you had to do multiple attempts to add your device to the Google Home app. This is not the experience we want you to have. If you're willing, we'd recommend that you reach out to our support specialist so we can assist you with setting up your Nest Cam and improve your experience. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 2 out of 5 stars

    Cool Down Kills Functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "cool down" period for the Nest Cam wired and also Nest Cam battery is completely unacceptable and renders an otherwise stellar product nearly useless. If you get a notifcation from the Nest Cam wired, you will not get another notifcation for the next ten minutes. So if you have this camera watching a room with pets or an elder or child, or if something triggers the camera and then someone breaks in a few minutes later, you will NEVER RECEIVE A NOTIFICATION for the new event. It will record the new event that takes place within the ten minutes after the first notification, but it will not notify you. Makes absolutely no sense - let the user decide how often they want to receive notifications. Google has something good here, nice wide angle, neat design, but they are absolutely killing the potential and expected use of this Nest Cam wired with this ridiculously unacceptable cool down period.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi HaloJones, thanks for informing our support team about the issue. We´re sorry to hear that you are getting some delays with the next few notifications for Nest Cam (Indoor, Wired).

      To get better notifications with Nest Cam (Indoor, Wired), we recommend checking the settings for your notifications and alerts. You can choose to receive notifications for everything your camera detects, or choose notifications for only certain types of activity. Here's how:
      - Open the Home app.
      - On the home screen, tap your camera.
      - Tap Settings.
      - Select Notifications.

      We also recommend setting up Activity Zones. You can create custom Activity Zones for your camera for different types of activities that you want to be notified about. To learn more, check out this link:
      https://support.google.com/googlenest/answer/9207697

      We value your experience with our Google Nest products. If you need further assistance, please consider contacting our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. No complaints. Can probably find something comparable for less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for $60 on sale, great value. Indoor, but I have it out of direct sunlight under a patio eave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera with easy setup. High quality item with great support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is solid and the app is pretty good. Good for extended viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality picture, easy to install. Good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cam! Works well in app with older gen camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Was worried about mixing 1st gen nest cameras with these newer gen Google cams. Easy to use both in the Google Home app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product with no subscription fee it awesome

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NOT for those with existing Nest equipment

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe good if new to Google/Nest, horrible bait and switch if an existing Nest customer. You'll be forced to create a Google Home account, which disables most of the Nest integrations (such as turning off the HVAC when there's a fire). Nest smoke detectors aren't supported by the Google Home app, so now you're stuck with two apps. The Google Home app (the only place to access your new camera) is horrible. Home Screen shows useless icons with no current status views until you drill into specific categories or devices. Viewing prior video is based on clips, and can't be smoothly swiped through. This is the first Nest device I've ever returned, and the last I'll ever buy. Google has managed to destroy the Nest brand.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Mike, thank you for sharing your review. We're sorry to learn that your experience with your Nest Cam (indoor, wired) has been less than ideal when it comes to using the Nest app for your device and that you had to return it. Our priority with this launch was to create an integrated experience with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant.

      If your willing to give it another go and need any assistance or have additional questions with your Nest Cam, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set is useful. It is very stable with reasonable streaming quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice with our home decor. It’s very conspicuous. The only draw back is that it uses the google home app and not the nest app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive, but great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera! Pricey but you get what you pay for. The picture quality is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Short on viewing options

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, a bit short on viewing options. Works only with google home app, not nest app. no web-based interface. works great though, and price point is nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect indoor camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for put living room. Love the wide view. Also great to be able to view from our phones when away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much Better than Older Nest Cams

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new design, picture is much clearer than the older models. I like this one because it is wired. We have Google Mesh, no issues at all with set up or network connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good camera with great web app.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is what makes these cameras great! A nest aware sub is definitely required to get the most out of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set it up in a puppy crate for remote viewing when we are not home. Has worked perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Only downside id say os that i have to kove away from the Nest app and use the (Google) Home app. But great value for the price!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi LowerEastDee, thanks for the feedback, and we’re glad to hear that you love the Nest Cam (indoor, wired). We understand that having the ability to view and control your camera in the Nest app could be convenient for you. However, our priority is to create an integrated experience with other Nest and smart home devices. While the new Nest cameras and doorbells are exclusive to the Google Home app, users with previous versions of Nest cameras, like you, can view your camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams.

      We hope you’re making the most out of its features, and if you run into any concerns about the Nest cameras, you can contact our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Works great. Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Setup is easy with all other google services. Clear picture. Alerts are useful. All around great camera to use inside my home

    I would recommend this to a friend