Customer Ratings & Reviews
- Model:
- GA01998-US
- SKU:
- 10947893
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Decent camera, bad app
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have multiple Nest cameras. The older ones run on one app, which is great! The newer models run on a different app, which isn't nearly as user friendly.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, Zuggo. Thanks for your feedback, and we’re sorry to hear that using the Google Home app for your Nest Cam (indoor, wired) is less than ideal for you.
We’re aware that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app. However, the Nest Cam (battery) is exclusive to the Home app because we wanted to create an integrated experience with our other Google Nest devices. We also wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. Other benefits include the following:
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
Meanwhile, we suggest having the latest version of the Google Home app that may improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view.
If you need help with using the camera in the Home app effectively, please let us know by visiting here: https://support.google.com/googlenest/gethelp
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup, great video, great night vision, can be mounted easily.
I would recommend this to a friendGreat Camera!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with easy set-up, no issues and very happy with is so far.
I would recommend this to a friendWorks Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. Great clarity and good coverage.
I would recommend this to a friendGood add on
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome addition to my Google Smart home. Love the facial recognition!
I would recommend this to a friendDoes not work on the Nest App, Not a NEST Camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google Nest Camera that does not work in the Nest App. Whoever made this decision needs to be immediately fired. This is the first time I ever recall buying a next 'gen' product and then immediately being willing to pay MORE for the previous gen. Will be returning this product, the google home app is TERRIBLE for camears
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Spiritwind. Thank you for sharing your concerns about the Nest Cam (indoor, wired) and the Google Home app. We're sorry to hear that your experience with the device didn't meet your expectations. If you're willing, we recommend reaching out to our team of specialists so we can further assist you with improving the performance and guide you with navigating the Google Home app before you decide to return the device. You can contact us anytime by visiting the 'Contact us' page of our Google Help site here: https://support.google.com/googlenest/gethelp
Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera Easy to set up and great camera great sound too
I would recommend this to a friendMr. Mir
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear picture.easy to install.****************
I would recommend this to a friendCamera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice camera for indoor use, works great with the Google app
I would recommend this to a friendJSmo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it because I have other google products, however it would not connect and even with the help from customer service we still could not get to connect. Very disappointed.
No, I would not recommend this to a friendExcellent product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product with easy installation and night vision
I would recommend this to a friendNice camera-Very pricey
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera, but pricey. I have seen other brands that have good viewing for less money, but google voice seems to work better for me than Alexa, so I went with google.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Lelandw, thanks for sharing your insights. We’re sorry to hear that you find Nest Cam (indoor,wired) expensive. We value your feedback as it will greatly help us improve our products and services. If you need any assistance, feel free to contact our support team using this link: https://support.google.com/googlenest/gethelp
Nice little Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I give this camera as a gift to my son and he is very happy with it.
I would recommend this to a friendBest indoor camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AWSOME in every way. Wish I had more in different colors
I would recommend this to a friendAppl
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to take back. I was replacing a drop cam. Google has changed everything. At least nest let me continue with all cameras in one view. But the new cameras didn’t connect
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Appl, thanks for taking the time to share your feedback with us. We apologize for any inconvenience you may have had with the Google Home app and Nest Cam (Indoor, Wired).
We understand that you have enjoyed using both the browser on your computer and the Nest app, to view your video feed on Nest cameras. However, our priority with this launch was building a complete experience for our new cameras and doorbell, making them exclusive to the Google Home app. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. If you're willing to try, you may set up your Nest cameras to the Google Home app by following the guide on this help article: https://support.google.com/googlenest/answer/9893532
We're hoping you will reconsider and use Nest Cam (Indoor, Wired) again. Please feel free to contact our support team and we'd be happy to help you here: https://support.google.com/googlenest/gethelp
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. I did wish that nest could be connected with nest app
I would recommend this to a friendCamera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love bestbuy products they are top knowledge and best products around
I would recommend this to a friendRecommend
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera works great we use it as a baby monitor and no complaints
I would recommend this to a friendWorks Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Has a nice wide angel to see everything desired.
I would recommend this to a friendAlways watching you
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for all of your wired needs when it comes to home security
I would recommend this to a friend