Customer Ratings & Reviews
- Model:
- GA01998-US
- SKU:
- 10947893
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Cam review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product. I had some connection issues but I figured it out
I would recommend this to a frienddisappointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tried to use them for outdoor recording out a bedroom window and they did not work...tried to find the indoor/outdoor wired nest camera, but all you had was the one with the battery, which i do not want...Kinda disappointed with Nest, since being bought by google..not as good reception on their app.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, HealthyTimePiece. We’re sorry the Nest Cam (indoor, wired) didn’t work out for you. We’d be happy to see what may have happened and get you a solution — when you get a second, reach out to us here: https://support.google.com/googlenest/gethelp?
Sad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No longer works with the nest app. Google ruined a good thing. I purchased 3 new cameras to add to my existing system. The new NEST cameras are no longer compatible with nest app.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, MartinR. Thank you for posting your review on your Nest Cam (indoor, wired). We're sorry to learn that your experience with using the Google Home app has been less than ideal. Our goal is to make the app the one place you can control all your Nest and other smart home devices and create an integrated experience with the Google Assistant. We'd like to help you with improving your experience with the device. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Google nest indoor camera! (wired)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent indoor camera! Good resolution and night vision.
I would recommend this to a friendCamera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture shows great. Has enough light to see well.
I would recommend this to a friendNest inside camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product clear visual great audio .
I would recommend this to a friendCamera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really good I would recommend it Price was OK
I would recommend this to a friendPricey
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera's not bad, It seems to lose its connection often and the battery life is not that good. Never mind it's overpriced.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, DaniMac. We appreciate your feedback, and we’re sorry to hear about your impression with the Nest Cam (indoor, wired). If you find yourself wanting to try the camera in the future and have some questions or concerns, we’d be happy to provide you with services and assistance here: https://support.google.com/googlenest/gethelp
Works well, I'd buy it again.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was easy, and it does he job. I'd buy it again.
I would recommend this to a friendGoogle camera wired
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!! Definitely recommend to all. Awesome!
I would recommend this to a friendnot a huge fan of the new camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't a huge fan, of this new camera, as it doesn't integrate with the other older nest cameras that I already have in my system unless you download a new app and add all of them to the new app.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there Soxfaninnyc, thanks for reaching out to our support team. We're sorry to hear about your disappointment with the move to the Google Home app for Nest Cam (Indoor, WIred) and the other new Nest cameras.
The new Nest Cameras and doorbells are exclusive to the Google Home app because we wanted to create an integrated experience with other Google Nest speakers and displays. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. If you already have some Nest cameras installed in your home, you may transfer them to the Google Home app. Here´s a guide that you can follow: https://support.google.com/googlenest/answer/9893532
Our support team would be happy to answer any questions you may have about Nest Cam (Battery). You may reach out to our support team here: https://support.google.com/googlenest/gethelp
Set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot rate this because I have not had time to set it up yet. Maybe after I do I could rate it
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Ilovethebeach! Thanks for sharing your input. We’re excited to hear more about your experience with using the Nest Cam (indoor, wired) along with its features. If you need help with setup and installation, please refer to this link for guidance: https://support.google.com/googlenest/answer/9293657
If you come across any inquiries about the performance or features of the Nest camera, don’t hesitate to let us know here: https://support.google.com/googlenest/gethelp
Not a NEST CAM! Deceiving
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to expand my existing NEST ecosystem. But when i tried to add this product, no bar code, no product listing. Spent time searching for answers only to learn this is a GOOGLE ecosystem cam, and NOT a Nest cam. Meaning, you need two different apps, to setup and to view history. This is merger 101 gone wrong. Priority should be to merge usability, not introduce another system without warning consumers. Super frustrating and returning. Let me know after you fix it.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi BuddyNYC, thanks for taking the time to share your feedback. We’re sorry to hear that you’re unable to connect your new Nest Cam (indoor, wired) to your Nest App.
The new Nest Cam (indoor, wired) is exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
Your feedback is important to us as it will greatly help us understand our customers’ needs. If you have any questions or concerns, you can always reach out to our support team. We’d be more than happy to help here: https://support.google.com/googlenest/gethelp
Mana cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera is perfect for what I use it for great quality.
I would recommend this to a friendNice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product right here is nice and highly recommended
I would recommend this to a friendPerfect cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome and clear cameras! Good price and really small!
I would recommend this to a friendNest indoor camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the camera. Easy-to-use and has a very clear picture
I would recommend this to a friendHighly recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The nest cam is worth the purchase, highly recommend
I would recommend this to a friendNice upgrade and easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for what I need it for, but I have seen the reports of having black lines on the screen. That is true - unfortunately, but they go and come (must be bandwidth issue)
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Eleazar, thanks for giving us feedback about the Nest Cam (indoor, wired), and we’re sorry to hear of your issue with the image quality.
This happens when the refresh frequency of the light source is close to the exposure rate of the camera. See some simple steps that may improve the camera’s image quality:
- Ensure the camera is installed in a supported location and not in an area prone to overheat or direct sunlight.
- If the light can be dimmed, set the brightness to a different level.
- If possible, test a different brand and power level of light.
- Adjust the camera field of view away from the light source.
Also, Nest servers and the camera dynamically adjust the resolution of the video stream so that it matches the available bandwidth. When the network slows down, video resolution drops and when the network speeds up, video resolution increases. Wireless interference can give you trouble connecting Nest products or other wireless devices. It can also cause slow network communications or intermittent disconnections. So your Nest Cam might continuously disconnect and reconnect, or it may be slow to respond to app control.
We can help you identify the underlying issues if you can contact us anytime through phone or chat and we’ll work on improving your experience: https://support.google.com/googlenest/gethelp
Video quality sub par.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surprised to find that the video quality is worse than a camera costing 1/3 as much. Must manually adjust the view. Frequently loses connection to wifi but reconnects quickly in most cases. There are times it must be rebooted to work properly. The good thing about this cam is it does stream from the Google nest hub max easily. I do not recommend it unless you are deep in the google ecosystem
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, MrsHappyHomemaker. Thanks for taking the time to share your feedback with us. We’re sorry to hear that your experience with the Nest Cam (battery) is less than ideal.
A range issue or wireless interference can affect the overall performance of your camera. Sometimes it may pass the connection test during setup, but will struggle to stay connected if it’s just a bit too far away. You may also check for objects such as mirrors and refrigerators between the camera and your router as these items could block the connection. For more tips, read Troubleshooting Wireless Interference here: https://support.google.com/googlenest/answer/9276282
Also, you can adjust your cameras’ video quality that can improve the resolution. The higher the video quality setting you choose, the sharper and more detailed your footage can be, but it also uses more of your internet bandwidth. This setting lets you choose the maximum video quality for your cameras. And whichever level you pick, your camera will automatically adjust its resolution and compression according to how much bandwidth is available. You can visit the Google Nest Help Center to learn more on how to change the video quality.
If more help is needed, please don’t hesitate to contact us here: https://support.google.com/googlenest/gethelp