Customer Ratings & Reviews
- Model:
- GA01998-US
- |
- SKU:
- 10947893
Customer reviews
Rating 4.4 out of 5 stars with 1351 reviews
(1,351 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Absolutely love these cameras
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought 2 one for my house and one for my daddys we absolutely love these great pic great recording view is great i love the face recognition highly recommend
This review is from Google - Nest Cam Indoor Wired Security Camera - Snow
I would recommend this to a friendRated 4 out of 5 stars
Solid home camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent camera for monitoring our pets! We've had no issues over the 1+ month of use so far.
This review is from Google - Nest Cam Indoor Wired Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Kids monitor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product, I placed in family room to monitor my 4 grandkids when I’m upstairs. Able to hear clearly, speak clearly and see them clear
This review is from Google - Nest Cam Indoor Wired Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Five stars
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have multiple of these and they’ve always worked great. I love the whole ecosystem they work within.
This review is from Google - Nest Cam Indoor Wired Security Camera - Snow
I would recommend this to a friendRated 1 out of 5 stars
This camera and Google Home are garbage!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This camera and Google Home are garbage! I have been a big supporter of the nest cameras but since Google is now trying to move everything to google home it’s a disaster. I can't believe they released this Nest camera without Nest App support. I own 16 Nest / Drop -cams and 10 Nest outdoor cameras. All of the previous models I have purchased have been a breeze to install and manage. The magnetic attachment on the outdoor cameras was brilliant. These new cameras are very poor quality and have some major limitations. The first issue is the power cord is fixed to the camera. The camera might be ok sitting on a desk when there is not a need to install on a wall however wall installations are a serious problem. The camera cannot rotate with ease and is limited to the angle. If the camera is not installed in the perfect location on the wall then the camera image crooked. The base is silicone, so you can't mount it to the wall with 3M Velcro strips like you used to be easily able to. Rotation angle from the base is also restricted, but it's not obvious how the range of motion is restricted by looking at it. There is no way to compensate for this on the camera app “Google Home” which Is also garbage at the moment. One of the main reasons I like the nest cameras is the nest app. Don’t plan on using this any longer because google has ruined it by making users only use the Google Home app for these cameras. Even though these cameras are supposedly nest cameras they don’t work with the nest app. A HUGE MISS ON GOOGLES PART. I called google and they said they are moving to google home. In my opinion google should be migrating their software from google home to the nest app and not the opposite which is what they are currently doing. Onto the Google home app. Where to start? Well the first problem is on the google home app its slow, and doesn’t allow for live feeds. To review the cameras history you have to use a timeline that doesn’t work or in my case says the camera feeds are not available at the moment and to come back. The Home App doesn't let you see more than one live feed per page, so you have to manually select each camera to see its feed. With the Nest App (and Nest webpage) you can have a panel where you can see all of your cameras live at the same time. Google did mention they have had a lot of feedback with the request to show the camera live views when you open the app but it doesn’t work at the moment. So google how do you plan to migrate all the cameras from nest to google home? Now I have two apps to use cameras! I am not sure who the development team for Google home is but they should be all fired. Reluctantly, I am returning all 6 of the new google nest indoor wired cameras. Guessing at some point I will be forced to use the Google home app at which point I will most likely have to find a new camera company.
This review is from Google - Nest Cam Indoor Wired Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi JC33460, thanks for being a loyal advocate of our products, and for sharing a detailed review of Nest Cam (Wired). We're sorry to hear about your negative experience with the Google Home app, and your disappointment with the video quality.
Our goal is to make the Google Home app the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam with Floodlight:
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, "Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
If you're willing to try, you may transfer your old Nest cameras to the Google Home app. Check out this help article for more information: https://support.google.com/googlenest/answer/9893532
It's also understandable that for most users, a higher resolution is always better. However, video resolution is only one factor that impacts video quality, and it shouldn’t be the only deciding factor when choosing a camera. Your Nest Cam (Wired) has full HD resolution with HDR video quality that’s optimized for a clear view in bright sun or dark. Keep in mind that it also helps save battery power.
We'll make sure to pass along the details of your feedback to our product team. We're hoping you will reconsider and keep using Nest Cam (Wired) in the future. Our support team would be happy to help you with your support concerns, if you can reach out to us here:  https://support.google.com/googlenest/gethelp
Rated 1 out of 5 stars
Don't work with Nest application
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This new Nest camera only works with Google Home, it doesn't work with the Nest app. I will be returning the 4 cameras I bought because Google Home is a horrible app and a lot of the features of the Nest app are not available. It is very misleading to call it a Nest camera.
This review is from Google - Nest Cam Indoor Wired Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi GuyF, we appreciate you for sharing your experience with us. We're sorry to hear that the Google Home app didn't meet your expectations, and that you will be returning your Nest cameras including Nest Cam (Indoor, Wired).
Moving to the Google Home app offers a lot of benefits for you and all previous Nest app users. We wanted to make the Google Home app the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. If you´re willing to try, you may set up your older Nest cameras to the Google Home app. Here´s a guide that you can follow to set it up: https://support.google.com/googlenest/answer/9893532
If you're willing to try, we'd like to walk you through the amazing features for Nest Cam (Indoor, Wired) using the Google Home app. Please consider contacting our support team for help with any support concerns you may have, by reaching out to us here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Google Nest Wired
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up, works as it should. Great product, great price.
This review is from Google - Nest Cam Indoor Wired Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Luv'n it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase! I definitely plan on setting up the rest of the house on the Nest ecosystem.
This review is from Google - Nest Cam Indoor Wired Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Valuable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.working good and worth buy it. Excellent value for money.
This review is from Google - Nest Cam Indoor Wired Security Camera - Snow
I would recommend this to a friendRated 1 out of 5 stars
Great camera, poor software
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been a heavy Nest Cam user for awhile now and they've been fairly great for what they are. The new lineup however, forces you to use the Google Home application - which is not at all fully baked. The things you lose by being forced into the Google Home App: - Consistent fast connection to multiple cameras; the App loads each camera stream individually and will only load a few at a time with 5-15seconds to connect. Not what you want if you're trying to see something happening. - Web interface; this one's a huge deal breaker. Being able to quickly load up my Nest cameras while at my computer is fantastic. Finding my phone, loading the Home App, Clicking to "Cameras" and then clicking each one when I want it... not so much. - Reliability... something that's super important for... yaknow, a security camera. The Google Home App really falls down when it comes to reliably connecting to cameras. You regularly have to force-close the Google Home App and restart the whole thing over again to get to a camera - which, again - you probably want to see NOW. Google's MO is to release and abandon software, so I really wouldn't count on this ever improving - only getting worse. I definitely recommend looking into a different ecosystem, or getting the older pre-Google Nest Cameras. It's a great piece of hardware... the software that you have to use to interface with it is just terrible, making the whole thing not worth it.
This review is from Google - Nest Cam Indoor Wired Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Henrybrenton, thanks for being heavily invested, and for being a longtime user of Nest devices. We appreciate your feedback on Nest Cam (Indoor, Wired), and are sorry that it didn’t meet your expectations.
We’re aware that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app and web app. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We chose to transition to the Home app because this app is designed for the future of the smart home, a single place to set up, manage, automate, and control your home. Most home devices are controlled across multiple apps, but we’re working on making the Google Home app the central controller across all your home devices, including Google devices and devices from other brands.
Using the Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools. Here are other benefits you can also get by using the Google Home app with your Nest Cam:
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- If you have a Nest Cam and a Nest Hub, just say, "Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
Your feedback means a lot to us, and we’re always here to help. If you have any concerns about the performance and features of the Nest camera and the Google Home app, you’re always welcome to visit us anytime here: https://support.google.com/googlenest/gethelp
Rated 1 out of 5 stars
Product released WAY to soon. I returned it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product does not work with the NEST app (despite the fact that it is a NEST product). It also does not allow the cam to be viewed from your computer's browser. Google has responded here with what "their" priority was for this product which is to push people to the Google Home app. Well Google I'm hear to tell you that "my" priority as a consumer is to have a product that works. And this one falls short in many ways. You haven't answered why it would have been such a tall task for you to include the new line of cams in the NEST app until such time that the Google Home app was ready and usable (which is isn't). Also, telling the user base that we will see the NEST App features appear in the Google Home app sometime in 2022 is completely not acceptable to me.
This review is from Google - Nest Cam Indoor Wired Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi MartyGadget, thanks for letting us know about your concerns. We apologize for any inconvenience you are having, using the Google Home app as the main software to manage your Nest Cam (Wired).
Other than making the Google Home app, the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant, we also wanted to showcase the rich features you can get with it. Here are some benefits you can get by using the Google Home app with your Nest Cam (Wired):
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, "Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
You may transfer your old Nest cameras to the Google Home app. Just follow the steps in this help article: https://support.google.com/googlenest/answer/9893532
Our support team would be happy to assist you with any other support needs or concerns you may have. Come visit our help page to get a hold of any of our support specialists using this link: https://support.google.com/googlenest/gethelp
Rated 1 out of 5 stars
Better options out there
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I picked one of these up about a year ago. I'm a big Google fanboy and I'm very much engrained in the Google ecosystem. My house has several Nest/Google Home Speakers, a hub, a few smart clocks, Chromecasts, Google TV devices, etc. I'm very tech savvy and have no problem setting up, using, and troubleshooting devices in general. Short version is: These are almost unusable. Despite having a Nest Wifi mesh network across my house, and trying this camera in multiple locations (including about 15 ft from the primary router with a direct line of sight), it's almost not even worth having. I can connect to the camera and view the stream, but it only takes about 30 seconds before the stream freezes and then shows a spinner. Sometimes it'll recover, only to pause again shortly after, but most of the time it disconnects completely and says it's unable to display the video feed. If you try again, most of the time it will just continue to say it can't display the video feed until you wait and try again later. And forget trying to talk through it. This is on a home network with gigabit fiber internet (tested at about 800mbps down & up), with practically no other device activity (no one is even home), and confirmed to not suffer from bufferbloat or anything. It doesn't matter what quality setting you use, what device you view from, or how good your internet connection is on the client. I can close the Google Home app, and check my $50 Eufy camera, and get a quick, reliable video stream. It's farther from the router, and honestly the quality is better too. The only reason I didn't give this 1 star for quality is because the actual physical hardware presentation is nice. It feels like a high-end product. It just doesn't perform like one.
This review is from Google - Nest Cam Indoor Wired Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Nick, thank you for sharing your review. We're sorry to hear that you're having some connectivity issues with your Nest Cam (indoor, wired). This is not the experience we want you to have. We'd recommend rebooting your Nest Cam and your Wi-Fi router as this often will fix the issue. However, we suggest that you reach out to our support specialists so we can better isolate the issue and help find troubleshooting steps that may improve your overall experience. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Nice color blend Will recommend
This review is from Google - Nest Cam Indoor Wired Security Camera - Snow
I would recommend this to a friendRated 2 out of 5 stars
Disappointed and let down!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So disappointed, Nest was amazing before google messed it up, this new camera is not ot very good compared to the old IQ cameras, the apps don’t work together, old cameras only work on the nest app and new cameras only work on the google app, they will not work on the nest app at all! The nest app is way better than the google app, nest is streamlined, easy to work and modify each camera to your needs, the new google app is very limited and confusing if your unfamiliar with google apps. It’s a mess! Now iv spent a fortune on these cameras it’s a waste if google doesn’t get its self together. Hey google, leave nest alone.. let the cameras do there thing inclusively on nest! Now I’m wishing I invested in ring instead of nest.
This review is from Google - Nest Cam Indoor Wired Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Lady, thanks for sharing your experience with us. We´re sorry for any disappointment you may be having with the Google Home app.
Our goal is to make the Google Home app the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam with Floodlight:
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, "Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
If you already have some Nest cameras installed in your home, you may transfer them to the Google Home app. Check out this help article for more information: https://support.google.com/googlenest/answer/9893532
We care about your support needs. You're more than welcome to reach out to our support team for your support needs, by visiting us here: https://support.google.com/googlenest/gethelp
Rated 1 out of 5 stars
Terrible live video quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras claim to be 1080p, except when in live video mode, they only transmitt at 360-480p at best. I have 3 Nest indoor wired cameras throughout interior of our home. They are connected to gigabit internet on a mesh router with two satellite routers. Even the camera that is 8 feet from the router with a clear line of sight has same crappy live video feed. Even when viewing device is connected to home internet, the quality remains the same. I have even tried resetting the cameras to fix issue, but nothing works. Buyer Beware.
This review is from Google - Nest Cam Indoor Wired Security Camera - Snow
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hey there, Mt4852. We’re sorry to hear you’re having problems with video quality on your Nest Cam (Indoor, wired). Here are steps to make sure you’re getting the maximum quality:
1. Open the Home app
2. Tap and hold your device's tile.
3. At the top right, tap Settings.
4. Choose Video.
5. Under “Video quality,” choose Max or High. High settings use less bandwidth. Max settings use more bandwidth.
Here’s a link with more info: https://support.google.com/googlenest/answer/9218596
If you need an extra hand, reach out to us here: https://support.google.com/googlenest/gethelp?
Rated 5 out of 5 stars
Security Cameras
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic product! Sure helps with security and peace of mind.
This review is from Google - Nest Cam Indoor Wired Security Camera - Snow
I would recommend this to a friendRated 1 out of 5 stars
Ended up as Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At first it was great if you have the subscription, once its expires you have such little time, compared to others. It also randomly stopped working. I went to try to reset it and the whole process was a pain that I gave up. Its junk, try another or just install an actual camera system to never pay subscription for life.
This review is from Google - Nest Cam Indoor Wired Security Camera - Snow
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hi there, Kenny. We’re sorry to hear there were issues restarting your Nest Cam (indoor, wired). Here’s how to restart and, if needed, factory reset your device to get it back up and running:
To restart your device:
1. Unplug your camera.
2. Wait 10 seconds.
3. Plug the power adapter back into an outlet. Your camera will restart.
There is no factory reset button on Nest Cam (indoor, wired). Remove it from your account to factory reset and here’s how:
1. Open the Nest app.
2. Tap the camera that you want to reset.
3. Tap Settings > Remove device > Confirm.
Here’s an extra guide for you: https://support.google.com/googlenest/answer/9252162
If you need any additional help, don’t hesitate to reach out to us: https://support.google.com/googlenest/gethelp?
Rated 1 out of 5 stars
Rushed product with incomplete feature set
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't believe they released this Nest camera without Nest App support. I own 7 Nest / Drop -cams with 6 Protects and love being able to see all the live feeds on one page. The Home App doesn't let you see more than one live feed per page, so you have to manually select each camera to see its feed. With the Nest App (and Nest webpage) you can have a panel where you can see all of your cameras live at the same time. The cord is not detachable like the old Nest Cam; it's soldered in the back of the camera itself. This wouldn't be a problem if it weren't so long, but it's bulky as heck. What if your cord breaks or your cat chews on it? You can't just buy another cord. The base is silicone, so you can't mount it to the wall with 3M Velcro strips like you used to be easily able to. Rotation angle from the base is also restricted, but it's not obvious how the range of motion is restricted by looking at it. Various features are missing in the Home app, like being able to scrub through 24/7 video history and record clips wherever you want. As a long time Nest supporter since the Dropcam days, I am so disappointed with this launch : / At least the new talking alert tone is nice...
This review is from Google - Nest Cam Indoor Wired Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Zane, thanks for being an advocate of our products and for sharing your experience with us. We're sorry to hear about your disappointment with the Google Home app and with some of the features of Nest Cam (Wired).
The new Nest Cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience with other Google Nest speakers and displays. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam (Wired):
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, "Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
We have taken note of the details of your feedback and this will be passed on to the right team, since we're always searching for ways to improve our products and services. You can get a hold of any of our agents for your support needs here: https://support.google.com/googlenest/gethelp
Rated 2 out of 5 stars
CAN NOT CAST to anything other then Nest Hub.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Camera is fine and Google home is fine but you can not cast to anything other then the nest hub. This is a step backwards and very disappointing. All other nest cameras can cast to any device (Google TV, Nvidia Shield, Lenovo smart Clock, etc.) If this is not addressed ASAP then what is the point of a smart home when you cant ask google to see your same branded camera.
This review is from Google - Nest Cam Indoor Wired Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi closernin7, thanks for letting us know about your concern. We're sorry to hear about your dissatisfaction with the limited casting capability for Nest Cam (Wired).
We're always keeping a tab of all our user feedback, including yours, and we'll make sure to pass them along to our product team, since we're always looking for ways to improve our products and services. Please consider contacting our support team for your support needs here: https://support.google.com/googlenest/gethelp
Rated 1 out of 5 stars
Absolute fail.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was essentially forced to purchase this when Google shutdown all older Nest and Dropcams. So fine i'll be the new one since mine is now "obsolete" according to google. After receiving the new camera and setting it up I find out that it lacks functionality that my dropcam pro had, which makes it absolutely useless for me. So just buyer beware, Google will probably decide to remotely shut these down after a few years whether they are working or not.
This review is from Google - Nest Cam Indoor Wired Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, we're sorry to hear about your experience with your Nest Cam Indoor — We appreciate your feedback on our devices, it helps us to improve, you can share your thoughts here: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG










