Customer Ratings & Reviews

It freezes up and doesn't show pictures at times when you're trying to look at it

I usually use Nest in my home and business, but this model is terrible. The quality is garbage, it looks like the cell phone quality from the early 2000s. I bought this today and returning it tomorrow

Does not connect to the nest hub app. Can only be used in the Google home app which has a subpar interface. Still haven't figured out how to clip.

Worked great for a little over a month. Now video is very spotty. Have to turn camera off then on to work but only works fine for maybe 3 minutes then stops.

When nightvision mode is on in google home app settings this cam makes clicking sound at regular period to adjust with changing light which is very annoying, not worth the money

Ripped offed. Does not work with all my other Nest products. They should not put the work Nest on it if it does not work with Neat. Into the trash this goes.

Audio is not working and gets WiFi disconnected very often

Absolutely not good Unable to speak to anyone Paid for one year for nothing

This camera is not very clear and it is very heavy so you can only hang it to ceiling or wall by drill. ….::::::::::::::::

It didn’t work on neat app you need to download Google home .

Very poor video quality. The original nest cameras are way better

Big step back compared to older models. Do not Buy !!!!

The worker was nice but the item suck. I have to return them 3 time

I will start by saying I have a complete system of Google nest security cameras. I have the doorbell camera as well as 4 other security cameras around my house. All of these cameras are the previous versions and I have always loved them. So I was very excited to give these new generations of cameras a try. Right out of the box its the same solid build quality in the cameras that I have come to expect from the Google product line. It is very easy to set up in the Goggle Home app (more on that later) and the video quality is superb! You'll only get 1080p video, but for an indoor camera that's usually more than adequate. The night vision also works very well and you can clearly see everything in complete darkness. The facial recognition is also a great feature. You will get a notification with the persons name (as long as they are in your library of known people). I found most of the time this works very well, although there is a lot of wrong guesses as well. I found that notifications come very quickly and you are able to view a live video of the event very quickly. There is little to no lag time at all! But now for the glaring problem with this camera. It ONLY works in the Google Nest app. So if you are like me and have been in the google Nest ecosystem and have already invested hundreds of dollars in cameras you will either have to buy all new cameras, or use 2 different apps to view all your cameras. While you can view your old cameras in the Google Home app, in order to view any video history you have to use the Nest app. In order to use the new cameras you have to use the Home app and cannot even view the cameras in the Nest app. This is a MAJOR hassle for people that have used Google security devices for a long time and I think this will deter a lot of people from using these new cameras. I REALLY hope that google will fix this in the very near future and at the very least be able to use older cameras and view their history in the Home app. Otherwise, I cant really recommend these new cameras if you have older Google cameras. Sad that Google is doing this to its long time customers and making them potentially have to invest hundreds of dollars to upgrade. With that said, if you are starting from scratch and buying cameras for a new system, these will definitely do the trick for you. So it all depends on if you're a legacy customer or a new one. You will be very happy with the new or old cameras, but just know that you cany mix them and be able to use one app for everything.

I've been installing smart cams in my house and friends houses for years now. This camera follows the newest setup procedure of scanning a QR code and the camera is automatically added to the Google Home app. I would have preferred that the QR code was permanently attached to the camera and not a sticker I have to keep up with. The app is very easy to use and I appreciate that I can manage all my smart devices in one place. The ability to setup hotspots is very helpful to reduce false motion triggers. You get a month of free premium record keeping and Google does not require a credit card for the trial. Points to Google for that! Google also added the ability to detect faces, pets, and cars. The face detection can detect the difference between a familiar face and a stranger. This feature is working well and I can see why it was implemented in this Nest hardware update.

The Google Nest Cam (Indoor, Wired) is the 2nd generation of an already popular Google home security system. It is well built, feels solid with a heavy enough stand, it won’t move around. You can also mount it on the wall with the provided screws and wall anchors. The setup is pretty easy like any other smart device you add to your Wi-Fi network through the Google Home App. Once you’re satisfied with the live view which is FHD 1080 quality with very little lag, there are a few cool things you can do that differentiate this Nest Cam from the competition. Much like video door bells, you can setup activity zones and tie them to events and notifications. You can customize what zones and what events you want to get notifications for and when, whether you are at home or away. You can also filter by event type when you are looking through the rolling 3-hours worth of events that get saved for free. Another unique feature that I have not experienced with my other brand cams is the Google Nest Cam has local storage and can actually record up to one hour of video locally if you lost your WiFi or Internet connection. It will upload to your cloud account once connectivity is restored. If you need 30-days or 60-days worth of video history, you can pay for the Nest Aware/Plus subscription, which may be worth it especially if you have multiple Google Nest video devices. That will also enable additional features such as “familiar face detection” against images of people you know from your contacts. Overall at this price-point, I wish Google had included 24-hours of free event history like another popular brand that also makes routers. Additionally I would like to see a pan/tilt/zoom version. Last but not least I was not able to integrate it/cast w/my Lenovo smart clock, apparently it is only compatible with the Nest Display. Perhaps a future firmware upgrade would make it usable with other compatible 3rd party devices.

Smart Security, 1080P Camera, Easy Setup I have been using the wired Nest Cam (2nd Gen) for about a week. I (fortunately) haven't had any security incidents but have been impressed with what Google has been able to do. Out of the box, the wired Nest Cam has some weight to it, it feels heavy, and that it would be more than stable on a shelf or mounted to a wall. Included in the box are the necessary wall mount bracket + screws. FYI, the bracket is already attached to the base of the wired Nest Cam and a half turn removes it. If you're wondering about getting positioning right, the camera itself is attached using a ball joint, so you can rotate to the correct angle once it's mounted. Power is directly wired into the cam but does attach to a USB A plug (5A, 7.5w). The cable is about 10 feet long. The Wired Cam is 100% wired i.e. no battery. Setup was easy. You use the Google Home App to scan the QR code sticker that's attached over the lens. In my case, I activated one of my Nest Detects which then automatically configured the WiFi connection on the Nest Cam 2. For what it's worth, it connected without issue on my Mesh WiFi network. Took under 15 seconds, much easier than some other cam systems I have used. PRO TIP: DO NOT lose or throw away the sticker. It's needed for pairing. I do wish Google had put the QR code under the mount, so you have it forever. Maybe next time Google? Once connected everything is managed from the Google Home app and connected to your Google account. This makes access and management a breeze, even on iOS devices (I did all of this on an iPhone). If you're into the Google smart home ecosystem, you also get a lot of other smart features that turn this into a whole of the home security system. For example, you can use your Nest Hubs to detect sounds like glass breaking, which will alert the cam (Google calls these 'events'). This is super clever and means you don't have to have a cam in every room in your house. There's a whole host of other smarts too, like face detection and push notification alerts when it detects people and objects. I'm still learning about everything it can do. I have been VERY impressed with the HD video quality and audio in my tests. I did a test outside of my home streaming to 5G and the quality was comparable to streaming something from YouTube. Things you should know if you're comparing the Nest Cam to others in the market. You get free 3-hour event history included. Intelligent alerts are free. A paid subscription is required if you want it to detect specific people e.g. know who is mom, dad, kids, etc. Also worth knowing, the Nest Cam 2 has inbuilt storage for 1 hour of video in case of a loss of WiFi signal or internet outage. Overall, I think the Nest Cam 2 is a great smart home security camera. The only thing that make me not give it a perfect 5 is that Google really should put the QR code under the mount so you don't have to worry about losing it; it would also be good if there was smart focus (like Facebook portal) so you could sort of zoom to other parts of the room. Like I said before if you use other Google Smart Home devices, the AI smart of Nest Cam 2 makes it a great addition to your home and can be part of a total home security solution.

As a longtime Google Home/Nest/Assistant user I am always keen to ensure compatibility between my smart home devices and my Google Home setup, which includes speakers, displays and now two smart camera devices. After a very pleasant experience with Google's new Nest Doorbell (battery) I jumped at the chance to try the new Nest Cam (indoor, wired, 2nd gen). While I have two indoor cameras from another brand already, and both are compatible with Google/Nest, I have been a little disappointed in the performance of the app associated with those cameras -- so it was time to try Google's offering. The new wired indoor Nest Cam is a dead ringer for the wireless indoor/outdoor Nest Cam (battery), just with a long USB power cable attached. In what seems to be typical fashion for newer Google/Nest devices, the cam arrived in slickly-packaged box with minimal packaging materials and minimal single-use plastic, which I always appreciate. The cam feels hefty, with a weighted base, stiff metal arm and thick power cord, all of which impart a sense of quality. The cam can either sit on its base (the bottom of which is covered in nonskid rubber) or be mounted on a wall by detaching the aforementioned rubber bottom and anchoring it to a wall or ceiling with the included hardware. Cleverly, the power cord can route through a cutout in the base so it can run straight down the wall, rather than around the base. This allows for a neat installation which I always appreciate. The long power cord terminates in a standard USB-A head which plugs into the included small, circular wall adapter. The Nest Cam requires the Google Home app, which walks you though the simple setup process step-by-step. After a quick software update the cam was up and running, with video viewable from the Google Home app on my phone and tablet and by asking the Google Assistant to "show me the living room" on my Google Nest Hub. My main attraction to this camera in particular was the first-party integration with the Google Home ecosystem, especially Google's intelligent on-device image processing and the Home app's Home/Away routine. By adding this Nest Cam to my Home and Away routines during setup the camera is only on and active when the app detects I am away from home, so I'm not bombarded with notifications every time I walk through the living room. Even better, the camera turns off when I arrive Home, so I don't worry as much about privacy. Like my Nest Doorbell (battery), the Nest Cam can recognize people and animals and notify me when either are spotted -- my primary motivation for having wifi cameras at all is to keep an eye on my kitten when I'm gone. Two-way audio works as expected and allows me to talk to the cat or question an intruder should one pop up. Notifications have worked well so far, with the Google Home app quickly and reliably notifying me when my cat walked through the frame. Audio and video quality are perfectly fine, if not outstanding. The feed from this Nest Cam is only 1080p HD, like my battery-powered Nest Doorbell; my non-Google wifi cams offer 2K resolution, which is noticeably crisper. Sure, I'd appreciate higher resolution, especially in a non-budget-priced camera, but for my use a 1080p stream is perfectly acceptable. The lower data impact means the stream can load faster and stream more clearly when I'm out and about, which is really the only time I access video footage. Like other new Google Nest products this cam includes intelligent alerts and 3 hours of event history for free; familiar face detection and 30 or 60 days of event video history require a Nest Aware subscription. Now that I have multiple devices (doorbell, camera, Nest hub) on my Google account a basic Nest Aware subscription really becomes a bargain, adding these features as well as smoke alarm/CO alarm/glass breaking monitoring via my connected devices. This is a pretty hefty value for the monthly subscription price considering one Nest Aware subscription covers all connected devices -- unlike some competitors that charge a separate fee per enrolled device. Overall, I'm very pleased with this latest Nest Cam. While on the pricier side, the ability to control the camera with my existing Home/Away routines is a huge boon for me, as well as being able to see all video streams natively in the Google Home app. Add in familiar face detection and month's worth of event video history and I'm sold on the price point of this camera. As with my Nest Doorbell (battery), my only real complaint is the sometimes-unreliable Google Home app. If you've used it, you know it's a bit of a mess of menus, options and buttons, and it does occasionally miss when I leave or return home (therefore the associated routine doesn't run automatically). Hopefully Google will continue to refine and improve the Home app, especially as they continue to add new Nest products to their lineup.

This is my review of the Google - Nest Cam (Wired) – Snow of which I give a 4 out of 5-star review. Overall, in my household situation I am not heavily integrated with smart home devices. I currently have running an original Nest (pre-Google) Hello video doorbell and this new Google Nest Cam (indoor, wired 2nd gen) device. I already have a Nest Aware subscription from my Next Hello and simply added the Google Next Cam to the account. This review of the device was used as a pet camera in my sunroom. From upon opening the box I can see this device was well constructed with quite of heft to its base to make it topple-free. Please ensure you keep the QR code doubling as a lens cover as you will need this to add the device to your Google Account. They left a place on the backside of the instruction booklet to place the QR code for safe keeping. I myself would prefer if Google allowed a place on the device itself (within the base perhaps) to store the QR code as instruction booklets and packaging tend to become discarded at some point. Upon set-up, I placed the device in my sunroom as this is a perfect place for a pet camera. I have two cats and have the device set up into three zone for field of vision and alerts. The first zone is of a cat tree, the second is of one of their favorite cat beds, and the third is of a cat hammock. I have the alerts set on in coordination of making my phone location detectable as either being home or away. So, when I’m away the camera gives me all the alters to tell me which zone(s) my cats reside throughout the day. It does have AI built into the device as the alerts range between “Animal possibly seen” or “Person” along with face detection, but that feature is more suited for outdoor cameras. I find the video to be very clear at 1080p HD with HDR and find the night vision very good. I do wish Google gave the option to turn off the green indicator light as I don’t want feel my guests or pet sitters are under constant supervision. As for the Google Home GUI Interface versus the Nest Hello GUI Interface, I wish Google incorporated some of the features into the Home app. Don’t get me wrong, the Home app has complete functionality, but feels sterile in appearance. Only those users who have the original non-Google Nest Hello will understand this comparison. GUI rich apps tend to be more pleasant to use and easier on the eyes. In summary, I highly recommend this device and deducted one star for the inability to turn of the green indicator light and a better GUI interface on the Home app. I hope you enjoyed reading my review and it helped in your decision in purchasing this device.

I do like that it integrates into the Google Home app, as I use other Google devices, such as the Google Wifi. The camera so far is good. Simple setup, and great features. I like the facial awareness, so you can only get notified when others aren't apart of your household are there. I do wish I could use it outdoors, but I guess I'll have to get the battery version instead. Overall, I can recommend this to Google users that do not use other camera systems, or other ecosystems. I like it, and will most likely buy the battery powered version instead of the wired models.