Customer Ratings & Reviews
- Model:
- GA01998-US
- SKU:
- 6473271
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the Nest Cam Indoor Wired Security Camera for its overall performance and outstanding video quality. Many appreciate its attractive design and the effectiveness of its night vision. However, some customers have experienced connectivity issues and compatibility problems with the Nest App. Additionally, a few have noted challenges with mounting and expressed concerns about the picture resolution.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Video quality
Nice size, good price, easy setup and quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this new camera but wish it had more angle to maneuver. Great image quality and easy to setup and configure. Not bulky and doesn't stand out much wherever you put it. Hoping Google will improve the level of angle it can make when setting on walls.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi BrettAScudder, we´re glad to hear that you loved Nest Cam (Indoor, Wired). We value your experience with our products, and we´ll make sure to pass along the details of your feedback to the right team. Alternatively, if you have any questions or support needs, we´d be happy to entertain them here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Well made
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to connect and has good image quality the app is also very easy and helpful to use. One of the best security cameras I have used
I would recommend this to a friend - Pros mentioned:Video quality
Great camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera is great and an improvement to the Nest indoor cameras. However the Google App is horrible point blank! It’s hard to enjoy the hardware when the software keeps crashing constantly!
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Billybob. We appreciate your feedback on Nest Cam (Indoor, Wired). We're sorry to hear that the Home app keeps crashing.
Here are some suggested troubleshooting steps you can try out:
- Check the OS version of your mobile phone device. We recommend the following versions:
Android phone or tablet with Android 8.0 or later, and iPhone or iPad with iOS 14.0 or later versions.
- Try updating the Google Home app by going to the Google Play Store and searching for the Home app. Once you find it, tap on Update.
- Try installing the Google Home app, using the same account, on another mobile phone or tablet device, and see if you will experience the issue.
- If you don't experience the same issue with another device, we recommend uninstalling and reinstalling the Google Home app on the main mobile phone device.
If none of the steps prove to be helpful with the issue, please do not hesitate to contact our support team further help here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Good but one initial problem
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When the camera works, it has a good quality video. It’s fairly simple to use. Also Google is now finally taking steps to make its Home app more compatible with the older generation Nest cams. I did have some issues early on with the video from the camera going whacky. The issue is reported by other users. The fix appears to be aiming the camera lower so it doesn’t capture any of a room’s ceiling. It would be better if Google would fix the underlying issue.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there JonDoe, thanks for taking the time to share your feedback with us. We're sorry to hear that you encountered some issues with your Nest Cam (Indoor, Wired). We'd like to learn more about the issue you are having. We may need to have a closer look and isolate the issue further, especially if the recent update didn't fix the issue and see how we can help you best. You're always welcome to reach out to our support team using this link: https://support.google.com/googlenest/gethelp
Great HD camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. With Starling, I was able to connect to my Apple home. Great value.
I would recommend this to a friend- Pros mentioned:Overall performance
Works great!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my google camera! Works great. Sometimes it doesn’t record all of a clip but other then that no issues.
I would recommend this to a friend Best camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is the best, fits perfectly anywhere and is discreet, easy to use. I bought it to keep on eye on my elderly parents and gives me such a peace of mind.
I would recommend this to a friendNest Cam for living room/doorway
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Convenient indoor camera. Ensure you have a good location with access to an outlet. The camera has a pretty wide lens which is great for seeing multiple points of entry at the same time. If you put it in a high traffic area, decide how you want notifications on your phone. It will go off a lot, which is not a bad thing
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Shawn, we appreciate you're sharing your thoughts about your Nest Cam (indoor, wired) with us — If you still need assistance getting your device back on track, we're here for you: https://support.google.com/googlenest/gethelp?sjid=3984750352382689099-NC&visit_id=638528727099328765-264808175&rd=1
- Pros mentioned:Overall performance
Great Camera, some features paywalled.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good product! Does what it says it will and lets me watch my dog during the day. Minus one star because the best features (history, face detect, etc) require a monthly subscription to use.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Kathryn, thanks for giving us time to share your feedback about the Nest Cam (Indoor, Wired). Nest has long been focused on delivering quality products to our customers. We’re also focused on giving our customers value for the price, including three hours of event history right out of the box for the first time ever. On-device processing also gives our customers smart alerts and Activity Zones, which historically have required a subscription. There's no fee to stream full resolution live video and receive basic notifications, as long as your camera is connected to the internet. However, you’ll need a Nest Aware subscription to record video and receive advanced notifications. With a Nest Aware subscription your video will be saved to the cloud and you’ll get extra features. Nest Aware is a paid subscription service you can use with your Nest products to help keep you informed about important events at your home. Check what you can get with the Nest Aware subscription, here’s the link: https://support.google.com/googlenest/answer/9233159
If there’s anything we can help you with , or for any concerns you may have, please feel free to find us anytime here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Google cam
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving the camera, it has issues, with staying on sometimes. Other than that it is doing great!
I would recommend this to a friend - Pros mentioned:Video quality
Good Camera for a nice price, app...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Camera for a nice price, app leaves something to be desired. Great quality camera. Does not work with nest app, only the Google home app. Google home is a bit limited compared to Nest app.
I would recommend this to a friend Good camera to keep an eye on your pet parrot.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera for the price and easy to program....
I would recommend this to a friendGoogle cameras
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google camera , plug and play, simple to use and install. Though my foscam camera s work better, they are movable, can record video , have Norton detection, but harder to install.
I would recommend this to a friendGoogle-centric home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are a Google-centric home. We have two nest hubs and two nest minis. I bought this camera to replace an older indoor security. It was easy to set up and although it took a while to figure out all the possible settings, the flexibility these settings provide are great.
I would recommend this to a friend- Pros mentioned:Overall performance
Works well but needs the google home app to view
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The camera works great and is significantly faster at sending notifications then the old Nest Cams. I just wish they would allow you to view it in the nest app instead of the google home app.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Maverick, thanks for sharing a review with us about the Nest Cam (indoor, wired), and we’re glad that it works great for you. We understand that longtime Nest users enjoy viewing the Nest cameras using the Nest app. However, the new Nest cameras and doorbell are exclusive to the Home app because we wanted to create an integrated experience with your speakers and displays. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. Users with older cameras, like you, can view camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams.
Your feedback is important to us to keep on constantly improving our products and services. And if there’s anything we can help you with, you’re always welcome to contact us here: https://support.google.com/googlenest/gethelp
Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear and sensitive to movement or motion. Definitely would recommend!
I would recommend this to a friend- Pros mentioned:Video quality
Above average camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera has a wide view and has decent quality video. Night vision works ok. Talking through the camera works very well conpared to other cameras I have tried. Only two things stop this from being a five star product. 1. It has a facial recognition which is cool but when activated it constantly notifies your phone of someones presence even if you set it to recognize you. I figured the point was to alert you of strangers in your house but I guess not. 2. When zooming in, especially while night vision is activated, the video quality drops the more zoomed in you are.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Nicholas, thanks for sharing your insights. We´re sorry to hear that you are experiencing too many notifications for Nest Cam (Indoor, Wired), and that the quality drops when zooming with the night vision feature.
We recommend combining the faces that were identified as different people. Here's how:
- Open the Google Home app.
- Tap Settings > And then Nest Aware And then Familiar face detection.
- Start edit mode (two different ways):
a. At the top right corner of the screen, tap Edit. Then, select the faces you want to merge.
b. To select the first face in edit mode, touch and hold a face on the screen. Then, tap the other face you want to merge. Both faces are selected when you do this.
- At the top right corner of the screen, tap Merge.
Night vision range depends on how much light there is, and which camera or doorbell you have. Test your camera’s recorded or live video when it’s dark out and adjust its position, or add lighting if needed.
If you have other questions or concerns you would like us to answer and help you out, our support team would be happy to answer them. You may reach out to any of our support specialists when you visit the Google Nest help page: https://support.google.com/googlenest/gethelp
- Pros mentioned:Design
Good looking!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera updated design from the old Nest camera. The one thing I hate is that can’t use this with the Nest app. You have to use the Google Home app. Other than that, good for the price.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi GoProKids, we appreciate your feedback about Nest Cam (indoor, wired). We apologize if you’re unable to add it on the Nest App.
The new Nest Cam (indoor, wired) is exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
If you have any questions or concerns, you can always reach out to our support team. We’d be more than happy to help here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Video quality
Will be buying another
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 2 and will be buying another soon. Best camera i have found so far
I would recommend this to a friend - Pros mentioned:Video quality
Security Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear audio and video. Only drawback was that the charger it came with needs to be used with it and Cannot use a similar c plug , it will not boot up.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there EnriqueH, thanks for sharing your feedback with us about the Nest Cam (wired). We hear your concern about the charger, and we’d be happy to pass this along to the right team for future improvements with our products and services. We hope you making the most out of the camera features, and if there’s anything we can be of help about the Nest Cam, simply let us know by visiting us at: https://support.google.com/googlenest/gethelp