Customer Ratings & Reviews
- Model:
- GA01998-US
- SKU:
- 6473271
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the Nest Cam Indoor Wired Security Camera for its overall performance and outstanding video quality. Many appreciate its attractive design and the effectiveness of its night vision. However, some customers have experienced connectivity issues and compatibility problems with the Nest App. Additionally, a few have noted challenges with mounting and expressed concerns about the picture resolution.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Video quality
Cámara
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent equipment, great value, neat vision. Easy to install
I would recommend this to a friend - Pros mentioned:Overall performance
Nest camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, just wish there was sound on the recorded videos not just while live.
I would recommend this to a friend - Pros mentioned:Video quality
Clear video quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just upgraded my dropcam to the new Google camera and wow! Video is so clear and easy to use.
I would recommend this to a friend Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a perfect audio quality best product for this value
I would recommend this to a friend- Pros mentioned:Video quality
Spying is awesome
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let’s my spy on my house when I’m not home. I love spying on my kids and husband. Makes me feel part of the day when I’m at work.
I would recommend this to a friend - Pros mentioned:Video qualityCons mentioned:App compatibility
Works great, but no Nest app access.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality camera and easy to connect. However, can't use this through the Nest app which is a big downside.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Justin, we truly appreciate your feedback on Nest Cam (indoor, wired), and we’re sorry to learn of your disappointment that you can’t use the camera through the Nest app.
The new Nest Cam (indoor, wired) is exclusive to the Home app because we wanted to create an integrated experience. We chose to transition to the Home app because this app is designed for the future of the smart home, a single place to set up, manage, automate, and control your home. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Cams.
We’ve taken note of our feedback and we’ll pass it along to our dedicated team as it helps us identify areas we can improve for our users like you. And for any concerns about using the Nest camera and the Home app, our dedicated team will always be ready to help you here: https://support.google.com/googlenest/gethelp
Nest wired camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it, user friendly and easy to set up. Love that its always conveniently on my phone and on my google hub
I would recommend this to a friend- Pros mentioned:Video quality
Wired google nest camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I now own 4 of these cameras throught my house. Great for the nursery and helping to monitor my elderly grandma when no one else is home.
I would recommend this to a friend - Pros mentioned:Video quality
Pretty good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Video quality is great. My only complaint is that the speaker volume is too low to hear when you try to talk to someone through the camera.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Tbounds, we appreciate your time sharing your feedback with us about the Nest Cam (Indoor, Wired). We’re glad that you find the camera video quality great, and are sorry to learn that that camera volume is low when talking to someone through the camera.
If you haven’t yet, you can follow the steps below that might improve the camera’s volume:
- Open the Home app .
- On the home screen, select your camera.
- Tap Settings .
- Select Audio.
- Under “Camera volume,” drag the slider left or right to adjust the volume of your camera.
If the camera volume issue persists after trying the steps above, we’d be happy to guide you with further troubleshooting and we suggest reaching out to our specialists here: https://support.google.com/googlenest/gethelp
Quality indoor camera!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we are enjoying it, we have it in a place that gives us too many notifications, but overall good camera and easy to use on the app!
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, we're glad to hear that you are enjoying Nest Cam (Indoor, Wired). We do apologize to hear that you are getting too many notifications.
It's possible to adjust the notification settings for Nest Cam (Indoor, Wired). Check out this link for more information: https://support.google.com/googlenest/answer/9244826
Alternatively, you may also turn off or on the notifications if you really find it bothersome. Here's how: https://support.google.com/googlenest/answer/7550525
For any other support needs you may have with Nest Cam (Indoor, WIred), you're always welcome to contact any of our support agents by visiting us at the Google Nest help page: https://support.google.com/googlenest/gethelp
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, and easy to monitor. The two-way communication is great with built-in microphone and speaker
I would recommend this to a friend- Pros mentioned:Overall performance, Video quality
Second time is the charm!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this camera, but replaced with same one, as the feed on camera kept blacking out at some points. Replacement device works great without any blacking out while viewing live feed. I use this as a baby monitor, and it works great! Night vision is clear, and sound comes across clear as well.
I would recommend this to a friend - Pros mentioned:Overall performance
Love it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the whole set up. I love it all. Customer service was great. I love my camera, good way to keep an eye on my dogs. ❤️
I would recommend this to a friend - Pros mentioned:Night vision
Excelente I love it.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has night vision and speakers built-in. It can be mount in the wall or on top of a table . Its perfect
I would recommend this to a friend - Pros mentioned:Overall performance
Needs timer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera picture is very good only thing I wish it had was a timer that you can set for certain times the camera turns on and off.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Ew1973, thanks for sharing your feedback to let us know what you think of the Nest Cam (indoor, wired). Having the camera schedule is a great addition to its features. However, this feature is currently only available for cameras controlled by the Nest app. We request for your patience as our team is working for a seamless solution to bring the full functionality to the Google Home app. If ever you come across any other support concerns around the performance and functionality of your Nest camera, you can contact us by either phone or chat through this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Overall performance
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera does the job. Work with other google home products
I would recommend this to a friend - Pros mentioned:Overall performance
Google - Nest Cam (Wired)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is descent. I do not always get alerts when there is movement. but when it does work , it works quite well.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi johnny, thanks for taking the time to share your feedback. We’re sorry to hear that you’re not always getting notifications from your Nest Cam (indoor,wired).
Motion detection for your Nest Cam (indoor,wired) can be affected by changes in the light level, and shadows moving across the frame like when a cloud moves in front of the sun. This also includes other movements within the camera's field of view like trees or bushes swaying. If you're not getting any alerts or notifications, we recommend trying out the steps below:
1. Change the Activity Zones on your camera. You can delete your existing Activity Zone and create a new one in any area within your camera's field of view. Just make sure that none of the zones you create overlap.
2. Change the angle of your camera and account for the lighting in the surrounding area.
3. Restart your Camera.
We'd like to help you troubleshoot the motion detection issue further with your Nest Cam (indoor,wired). If you´re willing to try, please contact our support team so we can provide further assistance using this link: https://support.google.com/googlenesthelp
- Cons mentioned:App compatibility
Great hardware.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product (as all previous Nest cameras were). The only caveat is that it does not work with the Nest app, only google app (which is inferior).
I would recommend this to a friendBrand response from Nest Support
Posted .Hi JimiD, we're glad you liked Nest Cam (Indoor, Wired). We're sorry to hear about your disappointment with the Google Home app.
The new Nest Cameras and doorbells are exclusive to the Google Home app because we wanted to create an integrated experience with other Google Nest speakers and displays. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. If you already have some Nest cameras installed in your home, you may transfer them to the Google Home app. Here´s a guide that you can follow: https://support.google.com/googlenest/answer/9893532
If you have any other support concerns you would like us to address and help you with, you're always welcome to contact our support team here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Overall performance
Nest is the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. Love it will buy other google products
I would recommend this to a friend - Pros mentioned:Overall performance
Back Porch
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So i put this on the back porch. When someone is standing at the back door it's located behind them. Love to use it to talk and watch their reaction.
I would recommend this to a friend