Customer Ratings & Reviews
- Model:
- GA01998-US
- |
- SKU:
- 6473271
Customer reviews
Rating 4.4 out of 5 stars with 1356 reviews
(1,356 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the Nest Cam Indoor Wired Security Camera for its overall performance and outstanding video quality. Many appreciate its attractive design and the effectiveness of its night vision. However, some customers have experienced connectivity issues and compatibility problems with the Nest App. Additionally, a few have noted challenges with mounting and expressed concerns about the picture resolution.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Video quality
Rated 1 out of 5 stars
Cannot Download Video History!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, the camera has a good build quality. However, when you’ll need this camera the most it will be worthless. These new Google home cameras will only allow you to download video history on “Events” that Google has flagged. You cannot download for example a 30 minute clip like you could do with the original Nest cameras. What’s the point in having 24/7 recording if you’re not able to download the footage? I certainly expected more from Google!
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Jared, thanks for your feedback and we're glad that you're liking the overall build quality of Nest Cam (Indoor, Wired). We do apologize if you're having some difficulty downloading the video history. You can only download video clips from detected events in the video history and download up to 1 hour per clip. Follow the steps below to create and download a video clip:
- Open the Google Home app.
- Select your camera.
- Tap History near the bottom of the screen.
- Scroll to an event in your camera's video history timeline. You can also tap Full history for a list of events.
- Choose the event you want, then tap Event details.
- Near the top of the screen, tap download icon to save the video clip to your phone. From there, you can share the video clip via email or social media app.
If you need further guidance, our team of support professionals would be happy to assist you. Simply visit the Google Nest help page to contact us here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Great for Pets
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful to keep an eye on my cats when I am not home.
I would recommend this to a friendRated 5 out of 5 stars
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. I did wish that nest could be connected with nest app
I would recommend this to a friendRated 5 out of 5 stars
Best indoor camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AWSOME in every way. Wish I had more in different colors
I would recommend this to a friendRated 5 out of 5 stars
Camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love bestbuy products they are top knowledge and best products around
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 2 out of 5 stars
JSmo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it because I have other google products, however it would not connect and even with the help from customer service we still could not get to connect. Very disappointed.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Recommend
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera works great we use it as a baby monitor and no complaints
I would recommend this to a friend- Cons mentioned:Price
Rated 2 out of 5 stars
Nice camera-Very pricey
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good camera, but pricey. I have seen other brands that have good viewing for less money, but google voice seems to work better for me than Alexa, so I went with google.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Lelandw, thanks for sharing your insights. We’re sorry to hear that you find Nest Cam (indoor,wired) expensive. We value your feedback as it will greatly help us improve our products and services. If you need any assistance, feel free to contact our support team using this link: https://support.google.com/googlenest/gethelp
Rated 3 out of 5 stars
Decent camera, bad app
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have multiple Nest cameras. The older ones run on one app, which is great! The newer models run on a different app, which isn't nearly as user friendly.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, Zuggo. Thanks for your feedback, and we’re sorry to hear that using the Google Home app for your Nest Cam (indoor, wired) is less than ideal for you.
We’re aware that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app. However, the Nest Cam (battery) is exclusive to the Home app because we wanted to create an integrated experience with our other Google Nest devices. We also wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. Other benefits include the following:
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
Meanwhile, we suggest having the latest version of the Google Home app that may improve camera playback controls to make it easier to play, pause, and navigate between events from the camera history view.
If you need help with using the camera in the Home app effectively, please let us know by visiting here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Always watching you
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for all of your wired needs when it comes to home security
I would recommend this to a friendRated 5 out of 5 stars
Works Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Has a nice wide angel to see everything desired.
I would recommend this to a friendRated 5 out of 5 stars
Cam review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product. I had some connection issues but I figured it out
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 2 out of 5 stars
Appl
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to take back. I was replacing a drop cam. Google has changed everything. At least nest let me continue with all cameras in one view. But the new cameras didn’t connect
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Appl, thanks for taking the time to share your feedback with us. We apologize for any inconvenience you may have had with the Google Home app and Nest Cam (Indoor, Wired).
We understand that you have enjoyed using both the browser on your computer and the Nest app, to view your video feed on Nest cameras. However, our priority with this launch was building a complete experience for our new cameras and doorbell, making them exclusive to the Google Home app. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. If you're willing to try, you may set up your Nest cameras to the Google Home app by following the guide on this help article: https://support.google.com/googlenest/answer/9893532
We're hoping you will reconsider and use Nest Cam (Indoor, Wired) again. Please feel free to contact our support team and we'd be happy to help you here: https://support.google.com/googlenest/gethelp
- Cons mentioned:App compatibility
Rated 1 out of 5 stars
Does not work on the Nest App, Not a NEST Camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google Nest Camera that does not work in the Nest App. Whoever made this decision needs to be immediately fired. This is the first time I ever recall buying a next 'gen' product and then immediately being willing to pay MORE for the previous gen. Will be returning this product, the google home app is TERRIBLE for camears
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Spiritwind. Thank you for sharing your concerns about the Nest Cam (indoor, wired) and the Google Home app. We're sorry to hear that your experience with the device didn't meet your expectations. If you're willing, we recommend reaching out to our team of specialists so we can further assist you with improving the performance and guide you with navigating the Google Home app before you decide to return the device. You can contact us anytime by visiting the 'Contact us' page of our Google Help site here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Google nest indoor camera! (wired)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent indoor camera! Good resolution and night vision.
I would recommend this to a friendRated 5 out of 5 stars
Nest Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great camera at a reasonable price and very quick deliver
I would recommend this to a friendRated 5 out of 5 stars
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up and the picture quality is great
I would recommend this to a friendRated 5 out of 5 stars
Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture shows great. Has enough light to see well.
I would recommend this to a friendRated 5 out of 5 stars
Nest inside camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product clear visual great audio .
I would recommend this to a friendRated 5 out of 5 stars
Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really good I would recommend it Price was OK
I would recommend this to a friend










