Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 425 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the Nest Cam IQ Indoor's camera quality, ease of use, and facial recognition capabilities. Many also appreciate the straightforward setup and reliable performance. While some find the price high and a subscription necessary for full functionality, positive feedback on features like night vision and motion detection outweighs these concerns for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 425 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Performs as expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional image quality and wide viewing angle. Never had an issue with it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great Camera

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras has a great picture...Not so good without subscription tho

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Clear Picture

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great. Clear video recordings and notifications.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nest Indoor Security Camera.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This indoor camera works well in our security system.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great quality camera

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera quality is great. I would say that the pice is high.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Expensive but work well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a bundle of two they work great. They tend to stay connected and setup was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 3 out of 5 stars

    Semi-Decent Camera

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good response for alerts, dismayed at the video quality across the room. Room is approximately 20 feet across. I would have expected much better detail. It also has problems recognizing faces at that distance. That being said the setup and use is extremely easy!!

    I would recommend this to a friend
  • Pros mentioned:
    Facial recognition

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that you can talk through the camera and that it recognizes faces

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Solid Security Camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, good quality almost too good because it interprets changes in light as motion.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Wonderful Pic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's clear even in the dark. Captures everything. Hears everything.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really awesome. Worked like a charm. I would really recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well and picture is clear! Looks good too on the shelf.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great indoor security camera

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this indoor security camera for my home and loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and setup. Performs as promised. Recommending it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do yourself a favor and look elsewhere....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over $1000 camera investment and $300 dollars a year in subscription costs and they still don’t work right. If you're looking for a camera that simply captures video, this may work for you however, if you're looking for a camera that integrates with other home automations, sends alerts as advertised or has a support organization that actually provides support and not a web page FAQ, you have to look elsewhere. I pay for services that haven't worked since I purchased these cameras (over two years now). I can't get rid of this garbage given I'm locked into their ecosystem with the thermostat and my initial camera investments. I mistakenly assumed this company had a reputable product and support. One of many issues is this...If you want a camera that sends you notifications when it detects movement or noise, this camera does just that however, if you want to turn off that function/feature when you're home (imagine the number of emails and notifications you get simply walking around your own house) IT DOES NOT WORK!!! So, you're forced to either turn off notifications OR leave them on and receive every movement or noise event when you're home which makes any event notification numbingly useless. Their engineers know it doesn't work and I've had MANY calls, voicemails, and emails trying to force this feature to work. I have tried to warn other consumers and have since been blocked from their Facebook page (really nest, instead of fixing a known problem, you prefer to quiet those speaking about it, REALLY?!?!, speaks volumes). I have been told its a server issue on their end and a fix is "coming", been given a partial service credit one time in two years, given a $50 credit towards the purchase of 1 new camera (event though I have 5 cameras) and the latest I was told from support is, even though the consumer has an option to disable the events in home mode, it's not supported in case a burglar compromises the system!!! Really, I can configure the application to do something you advertise and I pay for but, the system won't function that way because a burglar can compromise the home/away!!! How about you just tell me its broken and you can't seem to fix it rather than insult the consumers intelligence. There is one contact number for this company and it goes to tech support (no manager, no supervisor, just a "senior tech" who's empowered to do nothing), no customer service, no customer retention and no corporate contacts. Speaks volumes to the garbage they produce. They have since stopped replying to emails, don’t return calls and banned me from commenting in public forums(really, what company does that?!?!). I'm not the only consumer with this issue, look at other negative comments you'll see a consistent theme with those that need notification functionality beyond having a simple video camera with a subscription service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Im watching you

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a few of these. Works very good with the app.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good I got for my home inside and perfect every thing

    I would recommend this to a friend
  • Pros mentioned:
    Facial recognition

    Rated 5 out of 5 stars

    Awesome and so easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome camera and so easy to set up. The face recognition is the best

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. It can even recognize my dog as a friendly face.

    I would recommend this to a friend
  • Pros mentioned:
    Facial recognition

    Rated 5 out of 5 stars

    Awesome product!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The face recognition is amazing and it does the job 100% of the time!!!!

    I would recommend this to a friend