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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 425 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the Nest Cam IQ Indoor's camera quality, ease of use, and facial recognition capabilities. Many also appreciate the straightforward setup and reliable performance. While some find the price high and a subscription necessary for full functionality, positive feedback on features like night vision and motion detection outweighs these concerns for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 425 reviews
  • Rated 5 out of 5 stars

    Great cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and easy install! Helpful staff at Best Buy too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great security canera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great device for keeping an eye for the inside of your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product I will totally recommend it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They mostly work but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I'm away, they are really slow to update sometimes. I also get the notice of activity when sunlight suddenly shines in the window (like when a cloud moves or something). I get notifications and I can't see that anything happened. The biggest disappointment for me is the subscription required to store video.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We will see long term but so far so good, impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good product, one which I would buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality and features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to have mounts so you can place it on the walls. Everything else is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, it is expensive but has great features-.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy as always have the best service and the best price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best security camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent built quality, and solfware. Google security software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy to set up. Picture quality is outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted extra security and time to time to check in on kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it sits in the corner and catches everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product makes me feel safer at home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Terrible App

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy again. The app needs a lot of work with the delays on this camera and they don't seem interested in fixing as it has been like this for a couple of years. Look elsewhere for cheaper, more capable cameras.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Hello45,

      Thanks for reaching out with your feedback. We´re sorry to hear of the video delays with your Nest Cam IQ Indoor.

      There may be a couple of reasons that would cause the video delays for your Nest camera. Here are some helpful steps that we recommend you to try:
      1. If you have a lot of open apps on your phone, they can slow down its overall performance. Try closing some apps, including the Nest app, and then re-open only the Nest app to view your video.
      2. If the delay is 10 seconds or more and it happens after you’ve been watching video in the Nest app for a long time, reload your camera’s feed: navigate back to the Nest app’s home screen and tap on your camera again to refresh the connection.
      3. The video can be delayed if your camera, phone, tablet or computer is connected to a Wi-Fi extender, which adds extra relay time to any device that’s using it. If you’re using an extender in your home, connect your camera directly to your Wi-Fi router to help reduce the delay:
      a. from the Nest app home screen, tap Settings
      b. then select Home info and
      c. then choose Home Wi-Fi help and then
      d. Select your camera and then Update settings.
      e. Be sure to pick your Wi-Fi router and not the extender.

      We'd definitely love to learn more about your experience and figure out what may be causing it. Feel free to reach out to us so we can improve your experience here: https://support.google.com/googlenest/gethelp Nest

  • Rated 2 out of 5 stars

    Great camera, ridiculous Friendly Faces limitation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design and functionality of this camera is excellent. My gripe is with the Friendly Faces features. It’s completely disabled in IL. There isn’t even an option to enable it with a warning. Absolutely ridiculous, hence the lower rating. Google/Nest have forced a handicap onto the camera which should be at the discretion of the user. If you live in IL, you’re better off buying the cheaper indoor camera (black). If you live outside of IL, it’s probably worth it.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Thanks for taking the time to provide us with this feedback. Certain state legislation may affect Illinois customers’ use of the feature, so we’ve disabled it as a precaution. Nest

  • Rated 3 out of 5 stars

    Good camera but ....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera but need to pay monthly fee, of its useless, not video playback without subscription, go for Amazon cloud cam, at least come with 24 hours video playback..

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great until they changed the light setting

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great camera until they messed with the settings this week! It now flashes in my baby’s room to keep him awake! Babysitters (we caught one endangering our babies life multiple times in one evening even when she knew we were recording her!) know when they’re not being recorded! Thief’s now know when my front and rear door cameras are on and when it’s not. Can I get a full refund for my 4 cameras and 3 subscriptions please?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Undecided

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expected a better picture quality than the previous model but it wasn’t as good. Not sure if I just got a bad example, will try another one in the future.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Happy w/ Google

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been loyal to Nest for many years but after moving and purchasing all new cameras, I have had nothing but problems. So far, two of the 4 cameras I own have failed within 6 to 8 months of ownership. To top it off, Tech Giant Google pits very stringent time frames abs conditions for warranty replacement. If you are considering a camera system, you may want to look into Ring.

    No, I would not recommend this to a friend