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Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 797 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the Nest Cam IQ Outdoor Security Camera's superior camera quality, ease of use, and effective facial recognition and night vision capabilities. Many also found installation straightforward. However, some customers cited the high price as a drawback, along with concerns about battery life and cord length. A few users also reported connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 797 reviews
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Very easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Easy to set up and even can connect to your phone in just minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    excellent camera with great resolution day&night

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cameras, unfortunately no longer available as a 2-pack at a better price than buying 2 separate cameras. Resolution is excellent, better of course by day, but still excellent night vision. Speaking and hearing the audio through the cameras does lag however, even at Cox's 150 megabytes per second internet plan.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera available. Easy to set up with impressive features

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Nest Can IQ

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras work great. Quality picture. Easy to use app and installation.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    OK Camera. Lot's of false alarms.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lot's of false alarms. Recognition marginal. Unbelievably, does not work with Google Home Hub for live viewing. Not worth the expensive price. Difficult to control with voice commands. Does have good picture quality. Does them in well on moving subjects. I would not buy again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great quality picture and simple installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality picture and features. Easy to install anywhere you can get power.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent a little over two weeks comparing this camera and the previous generation. Ultimately decided on the IQ camera because of the auto zoom feature and the video quality is great. It had a loud microphone to pickup any sounds outside. This is my 5th Nest camera as part of my home security system. Highly Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. Easy to set up. Beautiful picture. 2 way communication and breeze. Must buy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera to slowly replace my Arlo cameras. I’ve had good results with the Arlo cameras but they only start recording once motion is detected and therefore you miss some of the action. The Nest camera is always recording so you can go back and see what happened from the beginning. Plus this camera zooms in on people and follows them.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Facial recognition

    Rated 5 out of 5 stars

    Great cameras for outdoors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality facial recognition, video, viewing angle, wider viewing angle

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Too Notch Cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras were very easy to install. Once locked down and in place, they've done a fine job monitoring the areas behind our home. Plus, they have the capacity to identify people, which is pretty cool. After having my car vandalized, I feel much more comfortable and secure now that I have these cameras watching out for bad actors.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation

    Rated 5 out of 5 stars

    Nice video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice video if you have good internet speeds! Nice clean setup with no wires

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great camera but all parts didn’t work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera so far has been great, picture quality is amazing! The two camera bundle came with two cables that didn’t work. Tried switching the cables to different camera, no luck! Called Nest and was able to get two cables sent out ( free of charge) and they both worked. Thank goodness it wasn’t the camera itself! Great customer service too, I figured it would be more involved to get replacement cables.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and the picture and sound quality is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality cameras

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I advised mom to buy these for her house. She had an electrician install them, since additional wiring was required to connect up the cameras... and so the wires could be run cleanly and according to code. So far she is pleased with these cameras, and they work well considering the fact she already was happy using the Nest app with the Nest Hello doorbell. At times there have been "camera offline" issues (but they don't last long), and this could be more a factor of the internet traffic in her area. Each camera does take some seconds to refresh it's view on the Nest app, especially when multiple cameras are all being updated in the Nest app. This seems normal, since the video is going to the Nest cloud via internet before becoming available to the Nest app for user to see. These cameras are expensive, so make sure you buy what you need and place them where you really need them... and where nighttime lighting (or lack of lighting) is not an issue. If lighting becomes an issue, you may have to consider buying additional lighting or eliminating existing lighting, depending on your desired camera view experience. This is probably true of any outdoor cameras, so don't hold these comments against this camera product. Just an fyi: If you need two or four cameras, the two-pack is usually less expensive than buying two individual cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera , easy set up , awesome display day and night .

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Great Camera / Way Overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is awesome. Low light picture is awesome. Someone will have to explain to me why they need to cost $350. The camera is a 5 star camera, but it is way overpriced. Should cost half that. I won't buy another one and I can't recommend it due to the cost for what it does. It just sits there and doesn't move. $350 for that? Come on....

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Excellent resolution and night vision like dayligh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. App is very good especially with multiple cameras. I have a ring doorbell camera that has far inferior resolution, connectivity and blooms in daylight. I see nothing at night through the ring because it adjusts poorly to varying light. Nest is far superior. Only drawback is there is no spotlight camera that i can find.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Camera...but Google not so much!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, but.... Google / Nest is discontinuing this camera just like they did with their expensive home security device. I heavily invested in the Google / Nest ecosystem and feel like they left me high and dry. Not a good feeling. Best Buy was great. Google / Nest - not so much.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 4 out of 5 stars

    excellent outdoor camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent optics. spots people and digital zooms on them - but i wish it had a faster reaction time. it has a wide enough angle to cover my entire driveway. the night vision is good, but the video can be grainy. i'm going to upgrade the outdoor lights to the LIFX + to leverage their infrared light option to see if that will help. overall, very happy with this camera; it fits in nicely with my Nest system.

    I would recommend this to a friend