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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.7 out of 5 stars with 179 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are positive about the product's exceptional video quality and the ease of the installation process. Users also appreciate the wider field of view, the improved 2k resolution, and the reliable connectivity. While the overall feedback is highly favorable, some customers noted that the included cable length is insufficient for their specific needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 179 reviews
  • Best Buy Employee

    Rated 3 out of 5 stars

    disappointed

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am actually disappointed in the outdoor cam. the clarity is marginally better than the 1st gen with IQ. initially i thought it was the wifi connection. Then I sat it inside on the desk next to me and it is still had a noisy resolution. I spent 2.5 hours troubleshooting with google thru facebook. That was a waste of time and horrible tech support. I believe a firmware update is required but since it is new there is none at the moment. conversation number #155735318

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, McArthur25. We’re sorry to see your experience with our support team and the Nest Cam Outdoor (Wired, 2nd Gen) wasn’t the best. There could be a few things impacting your device’s camera — here’s how to solve them:

      1. Remove the sticker on the lens: Nest cameras come with a clear sticker that covers the lens to help protect it during shipping and setup.
      2. A Dirty lens: Clean the lens with a soft lint-free cloth to remove dust or debris.
      3. Avoid glare: Avoid direct sunlight on the lens by changing your camera's angle or position. If possible, move any nearby objects that may reflect sunlight.

      Here’s a link with more tips: https://support.google.com/googlenest/answer/9308376?hl=en

      We’re here for you 24/7: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 4 out of 5 stars

    Overall a quality camera at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color and picture quality seems to be worse than my Nest IQ camera from years ago, but I needed a new camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cuality and price too the Best Buy more nex year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These rock give me gift card!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already left a review I'm here for the gift cards!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very cool product, works really good and it is very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    much better than battery powered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better than the previous generation battery powered ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great combo pack!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from the gen 1 nest cams I have had for 5 years now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this camera. It is much better than the rechargable version!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added security and peace of mind.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fits into my google home ecosystem very well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Outdoor camer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not work for our needs the installation was going to be too complicated for our outdoor usage

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, JessicaN. Sorry to see installing the Nest Cam Outdoor (Wired, 2nd Gen) was not what you were looking for. We’d be happy to lend an extra hand and find a solution for you — when you get a second, talk to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 3 out of 5 stars

    Google nest cam 2nd gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works decently, but picture quality could be better and gets blurry very quickly when zoom is used.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, jwcnmkm1. Sorry to see you may not be getting the best picture quality out of the Nest Cam Outdoor (Wired, 2nd Gen). To get the 2K resolution, it requires a connectivity speed of at least 3.3 Mbps. For more details, here’s a link: https://support.google.com/googlenest/answer/9259110 madebygoogle

  • Rated 3 out of 5 stars

    Google nest cam review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works decently, but picture quality could be better and gets blurry very quickly when zoom is used.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, jwcnmkm1. Sorry to see you may not be getting the best picture quality out of the Nest Cam Outdoor (Wired, 2nd Gen). To get the 2K resolution, it requires a connectivity speed of at least 3.3 Mbps. For more details, here’s a link: https://support.google.com/googlenest/answer/9259110 madebygoogle

  • Rated 2 out of 5 stars

    Wanted to like, disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having multiple previous gen nest cams, video quality is hardly an improvement over last gen. Quality wise, What you see live and what you get recorded are night and day. The recorded events look like garbage. Wait for a 4k cam or move on. Returned and mabey moving on from nest in the future. For the price you could buy multiple competitor cameras

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, Dcap. We're sorry the Nest Cam Outdoor (Wired, 2nd Gen) wasn't quite for you. Even though you've returned the device, your thoughts are important to us and we'd like to hear more. Here's a survey when you get a second: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG madebygoogle

  • Pros mentioned:
    Connectivity, Setup ease, Video quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Gets the Surveillance Job DoneWhile Blending In.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Summary: Great video quality (2k), robust weather protection, easy to set up, stays connected (WIFI). Quality costs, but you get what you pay for in this 2nd generation wired (for power) outdoor cam. A decent microphone and speaker mean two-way communication is possible (but not a doorbell). Comes with a tried and tested App for checking in on it, but for all the bells and security whistles there is a subscription service. Pro’s: - Compact, unobtrusive design. - Easy to install. - Great 2k video resolution. - Clear night vision - Fast live view - Expanded video view - Comprehensive easy to use App. - Fast alerts - 30 days of event video history (with subscription) - One hour of events storage (events are short) if WIFI goes down - Green led lets you know video is active Con’s: - Subscription service is required for any long-term video capture and recording. The more cameras you have the more it makes sense. - The power cable is shorter than version 1, only 10 feet in gen 2. You (of course) by an extension for more money. Matter of Taste: - It’s Google. With all the privacy disclaimers that involves. I do turn it off if I want privacy. - No manual. It’s all online. - It’s wired, I like that because it means I don’t have to play with batteries when I am gone months at a time, but your needs might be different. - Gemini AI features… generally work as advertised but still subject to randomness. - 10 foot Power cable could be longer. More Words: Disclaimer first, I have owned the generation 1 design for over 8 years and been impressed with its ability to survive very harsh winters (ocean facing gale wind Maine with no heater). I am only replacing it because I love the view and want the improved 2k video resolution, and I am happy that gen 2 represents a significant improvement (except for power cord length). You can get cheaper outdoor cams so what are you paying for? Quality, a design that is seamless, extremely weather resistant, great video, and yes, great software. It’s easy to install, a plate you screw to the wall, and the cam attaches by magnet, meaning it’s easy to adjust on a ladder. Yes, it is wired for power, but that means you don’t have to fret over it to keep it charged. And the wiring is weather proofed. The App, Google Home, is your primary contact point, though you can share the video feed via URL. It is surprisingly easy to use and self-explanatory including zoom in capability and AI search capabilities. Bottom line is if you want an outdoor surveillance system that you can set up and ignore, this is it. I use it for a summer cabin; it gives me peace of mind during the winter when I am absent.

    I would recommend this to a friend
  • Pros mentioned:
    Field of view, Setup ease, Video quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Solid image upgrade. Easy. Ecosystem. Gemini?

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am heavily invested in the Google ecosystem, so I was happy to see this upgrade after quite some time. Set-up was a breeze and could not be much easier. More or less plug and play with a quick QR scan added in. Install was the same for me, but I suppose that will somewhat depend on your specific situation. The camera itself is a pretty significant upgrade over past models. Video looks much better as a whole, but also when zooming. It really is noticeable. Both during the day as well as at night. It also has a larger field of view. There are a bunch of nice features, most of which people will be familiar with: activity zones, notifications, events, seamless viewing across multiple devices, recorded clips, and video previews...etc. These all work well, but unfortunately, you lose a little bit of utility with some of them if you decline the monthly subscription. As I said, I have been in the Google world for some time, so I was covered here, but it is something to note. Additionally, while Google Home has served me well over the years, it sometimes has been a bit of a mess. While I am excited to hopefully see the Gemini rollout to Home be successful, and have some added functionality to the camera, we are not there yet. Time will tell with this one. That said, this is a good camera and very nice upgrade over previous models. If you are already in the ecosystem, or not, really, I think it will work well for just about everyone. Just be sure to check if you think you will want the added subscription cost as well if you are not already subscribed.

    I would recommend this to a friend
  • Pros mentioned:
    Field of view, Video quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Classic Camera with Smarter Tracking

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nowadays indoor/outdoor cameras seem to be more commonplace with a variety of companies putting out similar products. However, Google has continued to put out superior products in this category. With the latest iteration here they have definitely improved on multiple facets while retaining that same ease of use from previous versions. First, right out of the box the actual cosmetics of the camera have not changed as it still retains that premium look and feel. The mounting process is still the same with the included magnetic mount and takes less than 10 minutes. So far I have had no issues with its durability where the hope is it performs over time similar to the last version as I utilize those throughout my home and they are still going strong. Looking at the actual performance of the camera is where the upgrades come into play. The most important facet is obviously video quality which is where this shines as the 2K video is extremely crisp both during the day and at night. During the day the colors are very vibrant and then the night vision here has really stepped its game up as you no longer get the grainy black and white footage as you do with other cameras. The component that is fairly similar to prior models is the extreme field of view as this is something that is great that many other cameras don`t have as the wide field of view here is a huge selling point to reduce the number of cameras needed around your home. Along with the upgraded performance of the camera is the more advanced tracking and alerts. Naturally they throw around the term “AI” here, but the alerts now are definitely a lot better than the previous version. The face tracking and object/event tracking are exponentially better. Instead of the usual “motion detected” alert it actually describes the event taking place. Now yes, it does have a monthly subscription fee to fully utilize these features, but it is definitely worth the cost. After you try it for that first month they will definitely have you hooked to keep using it. Overall, if you're looking for an outdoor camera that provides crisp/clear video with a large frame of view that will provide actual relevant alerts when motion is detected then this is exactly what you are looking for. The integration with the traditional Google Home app is seamless along with the ease of the installation. Google has definitely continued to remain at the top of the pack with smart home products here and leaves nothing further to be desired in an outdoor camera. For that reason I would highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Field of view, Resolution, Setup ease
    Tech Insider Network Member

    Rated 4 out of 5 stars

    2K Upgrade

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google's new Nest 2K outdoor camera delivers meaningful upgrades in a slightly more compact package. Setup was super easy. I had it connected and assigned to a "room" in Google Home within minutes. The big upgrade here is the 2K resolution which is a substantial improvement over the previous generation. Video just looks overall better and zooming in is now a lot more clear. I noticed the field of view is greater as well which means you can capture more area. I've been using mine for backyard monitoring, primarily for animal and people detection, and it's been excellent at catching events and sending timely notifications. As a bonus, it's compatible with last year's magnetic mount. So upgrading doesn't require replacing your existing mount. Key features: Customizable activity zones Seamless viewing across multiple devices (phone, smart displays, and Google TVs) Quick notifications Crisp daytime viewing and night vision Customizable events (animal, people, car, package, etc) Gemini AI integration Note that while these cameras function without a monthly subscription, there's a significant trade off in recording capabilities without it. Comparing this camera to last gen. 1080p camera: 3-minute recorded clips + 3 hours of video previews 1440p (2K) camera: 10-second recorded clips + 6 hours of video previews That drop from 3 minutes to 10 seconds at the higher resolution is disappointing. Would have liked to see more, something more like 1 min. If you dont plan on getting the Home subscription you'll need to weigh whether longer clips at lower resolution or better quality with minimal recording works for your needs. Overall this is a nice upgrade, especially if you are already in Googles Nest eco system. Just be aware that you'll need the subscription to unlock its full recording potential.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work with generation one outdoor nest came

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cameras but dont buy unless you have google home and updated all existing gome cameras or these will make gen 1 outdoor nest cameras not work anymore

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, Jacob. While the Nest Cam Outdoor (Wired, 2nd Gen) is only compatible with the Google Home app, the older generation devices are still compatible with the Nest app. We’d be happy to look into your concern and make sure everything is running smoothly — talk to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 1 out of 5 stars

    Returned Product - Did not Meet Expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased, was not told that it needed to be plugged into an outside electrical outlet. My understanding was that it would be wired through the siding into an inside outlet.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, SusanS. We're sorry to learn the Nest Cam Outdoor (Wired, 2nd Gen) wasn't quite what you were expecting. Even though you've returned it, we'd like to hear more of your thoughts. When you find a second, here's our survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG madebygoogle

  • Pros mentioned:
    Setup ease, Video quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great picture quality, easy to sift through events

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice upgrade from the original Nest cams. I’ve had an outdoor Nest camera since before they were bought by Google, and it’s great to see them finally give it some proper attention. Physically, it’s practically identical which is a good thing. The design is compact, modern, and elegant enough to belong most anywhere. The low profile magnetic mount is strong and securely holds the camera in a wide range of angles which also gives you the freedom to mount it in more places. If it’s built like the original, it should hold up for years without issue. Picture quality wise, it’s a sharp and bright 2K image that’s good for catching details. The camera angle is wide enough to cover a whole patio without heavily distorting subjects. Audio pick up is good and night vision is fairly clear. It’s a solid camera all around and if you’re coming from an older Nest cam, it’s pretty much the same but sharper. The major notable change in the Google Nest Cam is the addition of Gemini Ai and the Google Premium Advanced service. The camera works well without the Google Premium Advanced service, but adding it sure adds a lot of advanced features. It unlocks 60 days of event history, 10 days of 24/7 video history, facial recognition, and a really neat but creepy Daily Briefing. And I only say it’s creepy because of how detailed it is. It reminds me that “the eye is always watching”, which I guess is what you want from a security camera. It’s just funny seeing notes on yourself. But as smart as it can seem, it also frequently mistakes black squirrels for a cat and sometimes mistakes shadows for cars. It’s still really convenient that it describes every event though. Scrolling through the history it’ll label events like “”person delivers package”, “a black Mercedes Benz SUV drives by”, “a person in a blue sweatshirt walks by”, and of course “a cat walks up stairs”. Even though that cat was a squirrel, the rest were pretty dead on. And the best part of it all is that the service upgrades seemingly all generations of the Nest cam. I was shocked to find out that even my original, over 10 years old OG Nest camera was upgraded with the new Gemini Ai features. It’s incredible. Should you buy the new Nest camera? If you’re in the market for a wireless cloud based security cam system, I think it’s an excellent option. It’s well built, the picture quality is great, it’s easy to access footage from your phone, and the Google Premium Advanced service makes it super easy to sift through footage. PROS - Excellent picture quality - Syncs with Google Home - Well built - Comes with install hardware - Gemini daily briefings are neat - Easy setup - Event history easily searchable - 10 days 24/7 video history accessible in cloud with Google Premium Advanced sub - 60 days of event history accessible in cloud with Google Premium Advanced sub CONS - Knowing the camera is “always” watching - Level of detail in Gemini daily briefings can be creepy - Gemini Ai can be really accurate or really off

    I would recommend this to a friend