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Customer Ratings & Reviews

$279.99

Customer reviews

Rating 4.4 out of 5 stars with 973 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 973 reviews
  • Rated 4 out of 5 stars

    Good product - app connection awkward

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an electrician install this camera/flood light combo in place of a existing light on the back of our house. The installation seemed to go fairly simple and we were able to adjust the area of coverage to our liking. The u it blends in with the house well. The only downside to this unit is that it does not connect with the Google Nest app but I have already set up with my front doorbell. Instead, it has its own app, Google Home. Hard to believe Google couldn’t have had it connect with the other app. Control over the lighting is great.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi JerseyRick, thanks for taking the time to share your feedback. We apologize if you’re unable to use the Nest app for your Nest Cam with Floodlight.

      Our long term plan is to use the Google Home app as the one place you can control all your favorite Nest and other smart home devices, and Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.

      We value your feedback and your satisfaction is what drives us in improving our products and services. If you need help, please feel free to contact us anytime through this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Love-Google - Nest Cam with Floodlight - Snow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially used Blink cameras, but they barely recorded and didn't meet my needs. After some research, I decided to invest in Google Nest cameras despite their higher cost. I'm beyond pleased with them and have installed them throughout my home, both inside and out. I would never recommend any other brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture and video

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. This camera has good range and a clear picture. I love that it’s motion activated. It catches everything! The light deters the neighborhood trash can rummagers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Front of the house camera and light, super bright, clear picture and great sensitivity. Works awesome.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it is able to differentiate between person, vehicle, or animal 9 out of 10 times (Other 1 of 10 are when it mistaken a bird as a person.) Down side is within the month I got this it became unresponsive twice, because if was in a higher up hard to reach area, I had to let the battery die and basically not have a camera for the few hours. It would be nice to get notifications when it needs to install updates and not randomly when something was happening.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Allen808, thanks for sharing your review here. We're sorry to learn that your Nest Cam with floodlight became unresponsive a couple of times. You can manage your Google Home app notifications for new home members, account changes, product updates, and device specific notifications. You can check that by going to the Google Home app and under Settings, you can set your notifications such as updates. If the issue still persists, then we recommend that you contact our support specialists so we can identify the cause of the issue and find a possible resolution for you. You can reach us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nice cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice clarity love the output. Ease of use. Even all parts provided were optimum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera! The floodlight is very handy and the video quality is excellent! The facial recognition is very good as well!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Google - Nest Cam with Floodlight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We directly wired the Google Net Cam to the back of our shed. It will not stay connect to the power source and constantly drops from the WiFi connect. There seems to be a problem with this one. We have one of the front of our shed that works fine.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, MEicher. Sorry to hear you’re having trouble with powering the Nest Cam with Floodlight — we totally understand your frustration. We recommend turning off the power to your floodlight and checking that your wires are connected and that the wire nuts are screwed on tightly. If this doesn’t help, we’d be happy to look into with you here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 4 out of 5 stars

    Great security camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear video captures people from a far distance and records through their entire movement. Works well at night even when flood lights are off. Sound is great, can hear conversations of neighboors when actively watching the camera which means the mic is pretty intense. Connected easily to my Google Home for easy access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install and great range

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than i expected! Looks good, easy install, great video. I also got a new Chromecast and i can easily view my Nest cameras on my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and camera quality is top notch, easy to navigate the app for easy viewing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wired spotlight/camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Great camera quality. Wish they left more room for the wires to tuck into the camera itself, hard to fit them all in a junction box

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello David0254, thanks for your feedback on the Nest Cam with Floodlight. It’s good to know that setup was a breeze for you, and that you like the camera quality, but we’re sorry to learn you had a difficult experience with the installation. We’d be happy to share your feedback, about having more room for the wires, with the right team for future improvements. We hope you’re making the most out of its features, and if you bump into any situation where help and support is needed, visit us at the following link and we’d be happy to provide you with services and guidance: https://support.google.com/googlenest/gethelp Nest

  • Rated 2 out of 5 stars

    Over priced! Poorly designed!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is overpriced and is lacking in functionality. I am very disappointed in the articulation of the lights and camera. The camera housing it self is large for no reason. Also the view angle is very disappointing. I have a small backyard and it only covers a portion like 16'x13'. Come on guys would it kill ya to give us a wide angle camera? The bracket that holds the usb wire to the camera is very cheap. Someone could easily knock the camera of its magnetic base .Also I couldn't get it to work with the nest app . Seems I'm being forced to use the home app. I aslo have the nest door bell, garage and thermostat all work great with the nest app but have to use this product with the home app instead. Make no sense nest app is better for cameras. I would not recommend this product. I only got it because I have other nest products.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Zecca. Thank you for posting your review on the Nest Cam with floodlight. We're sorry to hear that your experience with the device has been less than ideal. The new Nest cameras and doorbell are exclusive to the Home app because we wanted to create an integrated experience with your speakers and displays. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. We appreciate all of your feedback and we've taken note. If you run into any questions, please don't hesitate to contact our team of specialists by visiting our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent view and great picture. Lights very bright

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    safety

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the light is bright, the cost was good easy to install i have mine hard wire in

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, though, mine had issues due to my old light having very short wires. Also had a tough time locking the light in place for a bit. Practice before you install. Great lighting. Face recognition works ok. For those who install "upside down," it is not an issue, just flip the video. Works well with my other google products. Still fine-tuning the "zones."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its not cheap but you get what you pay for.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not cheap but you get what you pay for. Camera quality is excellent. you can zoom in but does not offer the ability to pan. The microphone can pick up noises from across the street. It is surprisingly sensitive. Contemporary nice light especially if you are already in the google ecosystem. You have to use it with Google Home. Unable to control or view it using the nest app. Wish Google did a better job integrating between its hardware and nests. Excellent customer service. A few times I had questions, submitted a request and got a call back right away and the customer rep was able to help resolve my issues quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup on app, install and overall. Expensive but appreciate the connectivity and functionality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security Camera with floodlight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the camera; we put three in and connecting with our phone was easy. The picture is very clear. We feel more secure. The one thing I didn't like was being a member of Total Tech, being told I would have to pay for a fee for installation,....for each camera. I used a regular electrician and got it done for less than what Best Buy wanted to charge me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great floodlight camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and great camera quality. Nice not to have to charge a battery.

    I would recommend this to a friend