Customer Ratings & Reviews
- Model:
- GA02411-US
- |
- SKU:
- 10927620
Customer reviews
Rating 4.4 out of 5 stars with 973 reviews
(973 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Google Security Cameras and Flood Lights
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lights are great at night to help walk my dogs. The picture is also very clear.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have it placed over our drive way and it is great the light is very bright the motion sensor has different sensitivity and makes it great for when we arrive home late and need some light. Very good quality product is great thinking of getting one for backyard
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 1 out of 5 stars
Loses features from previous generations
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a copy and paste from my review on the Nest Cam Battery since it all applies here as well. At least I was able to return this to BBY and plan to shift all of my Google hardware purchases to BBY as a result. I'll start this out by saying I am a huge user of Google hardware products. Many Pixel phones, earbuds, Google Wifi, 2 Nest thermostats and several Nest Cam IQs. Generally super happy. Then we get to the new Nest Cam with Floodlight. Was super excited for it since one of my Cam IQs died (and with warranty that's too short). Ordered direct from Google, huge mistake there and should have purchased from BBY. My biggest gripe is that one MUST use the Google Home app to setup and control the new battery cams. As many other users have complained about this issue, I can also attest that the Home app is a terrible, terrible experience. Gone are the days where clicking on the Nest app brings up the camera feeds right away. Now you need to click on the Home app, then click on the Camera button and hope the cameras "connect." Also, if my battery cam is not plugged in I understand that it's not powered all of the time to conserve battery but don't you think when I click into Cameras in the Home app that I want to see that live view as well? And then there's the online experience. Why remove the ability to view the footage on a PC????? I use that feature at least once a month and it's invaluable. Oh well, guess Google knows better..... And there's no time stamp within the Home app so god forbid I need to send footage to someone they'll just need to guess when the recording was from. And finally, it's 2021. Why can't we have a 2k or 4k camera? And why no option to mount and power this via AC plug into an outlet? BK P.S. for the Google person that reads this, I don't want your typical form response that you're always listening. I don't believe that so don't waste our time with a canned response. Just please get this feedback to the product team so they can understand what paying customers think of their product they released too early and without much though.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi bkinnk, thanks for being an advocate of Google Nest products. It's unfortunate to hear about your disappointment with Nest Cam with Floodlight, and we're sorry to hear that you already returned it.
We wanted to use the Google Home app as the one place you can control all your favorite Nest and other smart home devices, and Google Assistant. It offers you a lot more benefits since you have access to Google´s security features as well. If you´re willing to try, you may set up your other Nest cameras to the Google Home app. Here´s a guide that you can follow to set up your Nest cameras on the Google Home app: https://support.google.com/googlenest/answer/9893532
The current line of Nest cameras have full HD resolution with HDR video quality that’s optimized for a clear view in bright sun or dark. Keep in mind that it also helps save battery power. We believe that video resolution is only one factor that impacts video quality, and it shouldn’t be the only deciding factor when choosing a camera.
And as you said, we'll definitely pass along the details of your feedback to our product team. If you will have a change of heart and reconsider using Nest Cam with Floodlight again, you can count on our support team for your support needs, if you can visit us here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Great Floodlight camera combination
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera and lights were easy to connect to the house. Just two wires to connect and you are up and running.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Floodlight Security Camera
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 4th floodlight camera. They work great. Many options and features for setup to capture movement both day and night.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Super floodlights deflected intruders.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m loving this camera with super bright floodlights. I observed a coyote about to enter my property, and the lights flashed on, and it ran away!
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Nest cameras must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love them so much I have boughten 22 of them. I live in a condo complex w/o security cameras, bought my own and have saved me financially and life wise.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 4 out of 5 stars
Easy to use, setup isn’t bad.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera is easy to set up as long as you have existing junction box. It is pretty sensitive. At night I regularly get vehicle notifications that end up being bugs. Although it is plastic it still feels solid and like it will last. I have other google home items and like the simplicity of a single app for them all.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Google Nest Cam w/ Floodlight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, Nest Cam captures from far distance any object and reports.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 4 out of 5 stars
Good camera, bright Floodlight
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cons: Google can't get it right between Nest and Google home. My Google Nest doorbell sends notifications through Nest app, but this thing must be accessed through Google Home (where the doorbell is also visible but doesn't send notifications.... weird). I assume Google will update this at some point, hopefully, maybe.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Danny, thanks for taking the time to share your feedback. We regret to hear that you’re experiencing notification issues with your Nest Cam with Floodlight.
Your feedback is important to us and we’d like to help you the best way possible. We’d like to hear more about your feedback so we can investigate what’s causing the issue. If you are willing, feel free to contact our support team. We’d be more than happy to assist you here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
works better than expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works exceptionally well and better than expected. Very easy to set up.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 1 out of 5 stars
Poor product design and worse technical support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 3 floodlight cameras less than a year ago. Installation was good and I was happy with them until I had to update WiFi settings. My cameras are installed >25 ft above ground and the process to update WiFi requires a manual reset at the unit itself - 1/3 units was a breeze to update; for the other 2, I couldn't get past a "something went wrong" message even with live support from Google Nest Customer Care (tried > 10x for each unit with no success). After repeated communications with Google, I got an email indicating a product replacement would be the next step. I'm still waiting for the promised email with links to initiate re-order process. I've tried to reach out to Google Customer Care via email and chat and get no responses after a week. I feel so dumb for believing the Google name would equate to a superior product with incredible technical support. I hope this review helps others not fall in the same trap as I (and wish no one has to update their WiFi ever)
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, Gruene. We’re sorry to hear your experience with the Nest Cam with Floodlight and our support team wasn’t the best — we get how frustrating this can be. We’d be happy to continue to investigate your concerns and get you your resolution. Reach out to us here: https://support.google.com/googlenest/gethelp?
Rated 5 out of 5 stars
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Lights a very bright and I really like that it can detect animals.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 4 out of 5 stars
Great camera for folks used to Google cameras!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have the doorbell, guard, and mesh network so when it came time to buy a security camera, the flood light/camera made sense. Overall, we’ve been very happy. The set up isn’t terribly difficult but it’s important to follow instructions carefully. Like others, I agree it’s disappointing it doesn’t work with nest app.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 4 out of 5 stars
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera and covers a wide area and connects to my phone, irs the best on the market
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Excellent outdoor camera and lights
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent direct replacement for floodlights good camera for outdoor visibility from high angle. Definitely recommended if you are already in the nest camera ecosystem.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lights up the driveway and has good video quality.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Great quality and easy instal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good vision app super easy dislike part that requiers wifi all times.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Great Camera, Easy install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Nest Cam with Floodlight works great, was easy to install and I am thinking about purchasing another in the near future for our back porch.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and good picture. Easy installation. Looks great.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friend














