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Customer reviews

Rating 4.4 out of 5 stars with 973 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 973 reviews
  • Rated 5 out of 5 stars

    Nest Cam with Floodlights (Qty = 2)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by sales rep @ Best buy - product was delivered as promised - and in good order.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Good but expensive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive, found another brand and returned this. I didnt have any other issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product bad in person service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was fine , Best Buy store in Patchogue ny has the worst customer service. Mitch was especially unhelpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent camera weak floodlight

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent camera but I wouldn't consider them an upgrade to the older Next 4K camera's. And these cameras only show up in the Google Home app along with older Nest camera's; they do not show up in the Nest app.

    I would recommend this to a friend
  • Cons mentioned:
    App compatibility

    Rated 3 out of 5 stars

    Good but doesn’t work on Nest app.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the light, but it doesn’t work on the Nest app only the Google home app which is not nearly as cool as the Nest app.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, thank you for sharing your experience with your Nest Cam with floodlight. We're sorry to learn that your expectations for using the Google Home app were not met. Please know that our goal is to create an integrated experience and make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. Your patience is appreciated as we improve further with incorporating your Nest products with the Google Home app. If you need further assistance or have additional questions, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    App compatibility

    Rated 3 out of 5 stars

    Long time nest user, this is meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed with google moving some of their products to the google app and leaving some stranded on Nest app.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi RTT2, thanks for reaching out. We're sorry to hear about your disappointment with the Google Home app.

      We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with Nest Thermostat:
      - Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
      - One account to sign into both the Nest and Google Home apps.
      - Your homes and home members will be aligned across the Nest and Google Home apps.

      Our support team would be happy to help you with your support concerns by reaching out to us here:  https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Floodlights provide excellent light on cue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Floodlights work well, motion sensors work well, Google Home app's control of floodlights work well (so you can turn it on like a regular fixture), and records 24/7 video footage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really good. I owned 4 of them. Never had an issue.

    I would recommend this to a friend
  • Cons mentioned:
    App compatibility

    Rated 2 out of 5 stars

    Does NOT work with Nest App

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First and foremost this does not work with the existing Nest app. It only works through the Google Home App. As someone who has 6 cameras, 4 Nest Protects and a thermostat, this is unacceptable. The Google Home App is jumbled, does not offer live view. The camera is fine, the lights are fine, but the fact that it does not work with the app is inexcusable.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Stev, thanks for being an advocate of Google Nest products. We´re sorry to hear about your frustration with the Google Home app.

      Our goal is to make the Google Home app the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam with Floodlight:
      - Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
      - Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, ¨Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
      - One account to sign into both the Nest and Google Home apps.
      - Your homes and home members will be aligned across the Nest and Google Home apps.

      If you already have some Nest cameras installed in your home, you may transfer them to the Google Home app. Check out this help article for more information: https://support.google.com/googlenest/answer/9893532

      We care about your support needs. You're more than welcome to reach out to our support team for your support needs, by visiting us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once it was set up amazing. Had aome issue connecting the cam through the app. Hold down the reset button for 20-30 secs and youll see a white light then blue. If its blue THEN it will connect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. My only want for these wired cameras is to have the ability to remotely adjust them.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, C2013. Thank you for sharing your review on Nest Cam with floodlight. We're happy to hear that your experience with the device has been going well. Your feedback on having the ability to remotely adjust the camera is appreciated and we've taken note of it. If you run into any questions If you run into any questions or need further assistance, please don't hesitate to visit us on our Google Help 'Contact Us' page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't complain. Battery backup is nice and being able to control the flood light brightness is fantastic. Seamless with the rest of my Google devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added security at a lower cost

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for the back of our garage and had it installed by a contracted out company who was an excellent installer and did a perfect job!! (Mendez) It adds so much light and the camera is added security! Great light and camera!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good upgrade.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice upgrade to the Nest family. Wish I could be used in the nest app but it only is shown in the google home app. No big deal but it's still a great camera. This does need to be hard wired so be prepared for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Floor light with camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our google nest cameras. The only issue we have with them is the facial recognition isn’t the greatest and confuses people with others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting can be some work if not work off exactly the right orientation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Flood Cam

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the features it provides. Price point is around competitors but offers a bit more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for my daughters house to add to the 2 other Google Nest products she has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flood light camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design, works great, dependable, only issue that iv found so far is it seems the light bulbs cant be changed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than my old Ring floodlights. Not sure why people insist on 4K, but its resolution and quality is just fine in my opinion-especially with the 24/7 video recording. I use Starling, so it works well with Homekit.

    I would recommend this to a friend