Customer Ratings & Reviews
- Model:
- GA02411-US
- SKU:
- 10927620
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Camera location
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not for every installation, keep in mind the location of where the camera will be installed
I would recommend this to a friendBrand response from Google Nest Support
Posted .Thanks for sharing your thoughts on the Nest Cam with Floodlight, RoyerP. Your feedback is valuable to us and we’d like to hear more about your experience — reach out and share more: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
Works great but awkward size and shape
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works like youd expect but such an awkward shape. If you can get over the size and shape it works great.
I would recommend this to a friend- Pros mentioned:Light brightness
camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very bright lights, a tad bit to sensitive even after adjusting settings.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey Albert202, thank you for posting your review on the Nest Cam with Floodlights. We're sorry to hear that you're experiencing some issues with adjusting the sensitivity of the sensors on your device, Your Nest Cam uses machine learning to ensure notifications are as accurate as possible. We recommend that you reach out to our support specialists so we can help you with troubleshooting steps that may improve the overall performance of your Nest Cam with Floodlights. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Camera Alive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent operation. Good price. Ease of install and connection to WiFi.
I would recommend this to a friendGood product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely recommend to anyone who wants to start in the nest ecosystem
I would recommend this to a friendGoogle floodlight camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent camera clarity, works on any weather on low temperatures too
I would recommend this to a friendGreat floodlight
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this floodlight in HomeKit via Starling Hub. Works great. Nice design and quality I have come to expect with Nest branded products.
I would recommend this to a friendmisleading description
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product description clearly states that it provides "Up to 3 hours of event video history." However, I have discovered that this statement is misleading. The camera does not save 3 hours of total video recording; instead, it only retains video recorded in the last 3 hours. I woke up in the morning and saw the activity notification in my backyard and no recorded video because it happened more than 3 hours ago. This is a huge scam. I was unaware of this limitation because I had an active subscription last year. However, I realized this after canceling my subscription this year. As a customer, I feel frustrated and deceived by this discrepancy.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, MichiganBuyer. Thanks for sharing your feedback about the video history on your Nest Cam with floodlight. We understand your disappointment with the discrepancy between the product description and your experience. We’re sorry for the confusion this has caused. We’ll share this with the right team to work on improving our products and services, including the product descriptions.
If you have any further questions or concerns, please don't hesitate to reach out to our customer support team. We're here to help you in any way we can: https://support.google.com/googlenest/gethelp
Needs wired into house
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought this plugged into an outlet, but it needs wired into the house. Would have loved these
I would recommend this to a friendBrand response from Nest Support
Posted .Hi DrWren, thank you for posting your review on your Nest Cam with floodlight. We're sorry to learn that your experience with the device didn't meet your expectations when it comes to power. If you're willing to give the Nest Cam with floodlight a chance, our support team can guide you with setting up the device when it comes to hardwiring it to your home. Please reach out to our team by visiting our Google Help page here: https://support.google.com/googlenest/gethelp
Google home flood light camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it on sale so it made it a good buy. Wish the camera had a wider view but its not too bad
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Deank6, thanks for sharing your review. We're sorry to hear that your experience with Nest Cam with floodlight didn't meet your expectations when it comes to the camera view. We'd like to know more details about your experience with the camera so we can help you with troubleshooting tips that may improve the performance of your Nest Cam. Please reach out to our support specialists by visiting our Google Help page here: https://support.google.com/googlenest/gethelp
Nest Cam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Google Nest has good clarity for pictures. The app works well.
I would recommend this to a friend- Cons mentioned:Compatibility
Needs a junction box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return as it needs a junction box. Was very sad about this.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Ninette, it's unfortunate to hear that you had to return your Nest Cam with Floodlight. We understand that installation of Nest cameras may come with some challenges. However, you don't have to be alone since we have a dedicated support team, ready to help you with your support needs. If you ever reconsider using any of our Nest cameras again, please do not hesitate to contact us through our support channels here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Does not work with Nest App!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera works good but does not work with the nest app. It’s an extreme bummer!
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Cguerra, thanks for taking the time to share your feedback. We apologize if you’re unable to add your Nest Cam with Floodlight in Nest App.
The new Nest Cam with floodlight is exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
Your feedback is important to us, and your satisfaction is what drives us in improving our products and services. If you need help with your device, you can always reach out to our support team using this link: https://support.google.com/googlenest/gethelp
Nest Cam with Floodlight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good equipment for a fair price. it meets my needs for security purposes.
I would recommend this to a friendHappy Customer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great item, the light can be controlled from the google home app.
I would recommend this to a friendHappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but requires a lot for setup… overall happy
I would recommend this to a friendCamera with flood lights
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is best produce I have ever purchased at BEST BUY!!
I would recommend this to a friend- Pros mentioned:Camera quality, Light brightness
Love this product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good camera,light is bright.love this product
I would recommend this to a friend - Cons mentioned:Battery life
Cold weather enemy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is battery operated with charging cable that wires into 110v. The battery dies in cold weather. doesn’t charge fast enough during the day to offset the cold at night. Don’t buy if you have cold weather
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hi ThomasM. We understand your frustration with the Nest Cam with floodlight’s battery performance in cold weather. It's important to note that extreme cold temperatures can significantly impact the device’s battery life and charging capabilities.
To ensure optimal performance, we recommend avoiding using the camera in temperatures below -4°F (-20°C). If the device is exposed to such cold conditions, it may experience reduced battery life, slower charging, or even temporary shutdowns.
Check out this article for more detailed information on the device’s temperature limitations and best practices:
https://support.google.com/product-documentation/answer/11037170
good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nest cam did its job. however, you need an electrician to help install this. Once installed it worked perfectly
I would recommend this to a friend