Customer Ratings & Reviews
- Model:
- GA02411-US
- |
- SKU:
- 11287559
Customer reviews
Rating 4.4 out of 5 stars with 972 reviews
(972 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 1 out of 5 stars
Avoid This and Save your sanity dealing with Googl
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an awesome camera for it's first year. Then Google decided to mess with the Nest platform, and left this floodlight out of the updates. Now this floodlight will not accept voice commands on anything. So it does not work for its advertised purpose. Worse, Google refuses to acknowledge their update in December made this camera an expensive piece of garbage. Go to Google Nest community to find out how many people who got this floodlight are complaining it doesn't work. They don't care. Steer clear. They do not have anyone still working there that knows how to fix it. Can't wait for one more bot to tell me to restart it (after I climb the 15 foot ladder, again.) Look elsewhere.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi MaryE. Thank you for your feedback regarding the Nest Floodlight camera. We understand your frustration. Our team is constantly working to improve our products, and your feedback is valuable in the process. To help diagnose the issue and find a solution, we recommend contacting one of our Google Nest Specialists directly. They can provide the best option for you. Please tap the link below to further assistance. https://support.google.com/googlenest/contact/social_googlenest?hl=en&authuser=0
Rated 1 out of 5 stars
The battery is always low! But its hard wire
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera was good when i bought it 5 months ago but lately it has been saying low battery! When its hard wired i don’t understand whats going on, but to pay all that money for it to have this problem doesnt sound right to me!
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Kelly, we appreciate you for sharing your feedback with us. We're sorry you're having battery issues with your Nest Cam with Floodlight. We want to know more about what's happening with your device so we can work together to troubleshoot the issue and help you improve your experience. Please contact our support team so we can assist you and check on your Nest Cam with floodlight and further investigate what's causing the battery issue. Reach out to us here anytime: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Too easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product. Easy to install and setup up and integrates easily with the rest of Google's products.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 2 out of 5 stars
Camera and detect aren't as good as my Nest cam
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lights are good but the camera seems to have a more narrow and longer focus than my Google Nest cams. So it would detect things from far away, like thru yard and across the street. The motion detect for the lights works well but the camera gave me several false alerts.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Mech1. We appreciate your feedback on the Nest Cam with floodlight. We’re sorry to hear that your experience with the event detection feature is below your expectations.
Event detection depends on the camera settings that you select. You can choose which events your doorbell can detect and record (people, motion, package, etc.). From there, you (and each member of your home) can decide which of those events to get notifications for. If an event is turned off, you won’t get notifications for that kind of activity. Adjusting the camera settings like video quality, wake-up sensitivity, length of video clips, time between recorded events, and using activity zones to monitor specific areas, can help.
You can contact us anytime through the Google Nest Help Page if further assistance is needed: https://support.google.com/googlenest/gethelp
Rated 3 out of 5 stars
Spotlight camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can only be used against a wall and not hung from the soffit, I was disappointed since I love nest products
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendBrand response from Nest Support
Posted .Hi TBone, thanks for sharing your feedback on Nest Cam with Floodlight, and we’re sorry to hear it’s a disappointment for you. We understand that having the floodlight under your soffit can be ideal for your situation. However, Nest Cam with floodlight is only designed to be installed on vertical surfaces, and is not designed to be installed on horizontal surfaces because the downward facing angle would reduce the floodlight’s functionality by limiting the field of view of the PIR motion sensor (which triggers the floodlight when motion is detected).
We’d be happy to share your feedback with the right team for future improvements of our products and services. If you have other support concerns about the features of your Nest Cam with Floodlight, feel free to find us here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Works Great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly as intended. No issues. Instalation was easy if u know what your doing.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
My #1
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras are great now me and my family feel more safe at home and away from home
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Great outdoor camera!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced an older model Nest Outdoor Cam with this new Nest Floodlight Cam and it is great! The older camera did a nice job in daylight and had night vision, same as this camera, but the integrated floodlight and motion sensor puts it over the top. The light it puts out floods the entire backyard and I would estimate the sensor picks up motion about 30-40ft away. You can watch live and get event recording for free with this camera, although the Nest Aware subscription gives you the full history for up to 10 days and 60 days of event history. If you have multiple Nest Cams, I recommend the subscription. If you have any smart displays in the house or Chromecasts on your TV, you can ask Google Assistant to stream the camera to your screen. It's a nice feature to have for handsfree viewing if you're busy but need to check on the kids or dog. The picture is clear in the daylight and the night vision works well. You can adjust the settings to how you want the lights to come on and the level of darkness when you want the motion sensor to start activating the lights. You can also use the Home app to turn just the light on or off, adjust the level of brightness, set it so the lights come on when you're viewing the camera feed, and create zones for more accurate notifications. This camera does not work with the older Nest app as Google is moving everything to the Home app. Hopefully all of the Nest's functionality will move to the Home app soon so I don't have to switch between apps for different cameras much longer. Overall, the camera works great and the floodlights are a fantastic addition to the lineup. Installation was very simple and straightforward if you have an existing exterior light with wiring. The camera also has a battery backup so if the power goes out, it will still record events. I would definitely recommend this camera to family and friends.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Home with Neat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, it been working great and it was very simple to add with the App.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Great Floodlight Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The video quality is excellent as is the build quality. It installs very easy
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Camera light
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera so happy I finally got this. Replaces any old light easily
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Don't skip this
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lights, sound, video, you need this to start building a smart home
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lights afe bright and it looks great with googles sleek design.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Great flood light
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works great as a floodlight and also a security camera.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 1 out of 5 stars
More Trouble than it is worth.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have taken it down a couple of times. The connection fails to charge the battery. I can not get the tile to load that controls the floodlight. Need to see if I still am in the window to take it back.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, AnthonyF. Thanks for the feedback you provided about the Nest Cam with Floodlight. We’re sorry to hear you're having trouble with the connectivity along with its battery life. We can imagine how hard you tried, and this is not the kind of user experience we want to share with you. We understand your decision to return it, but we encourage you to contact your retailer to inquire about the return window.
We’re hoping for an opportunity to investigate whether these issues are caused by the hardware, connectivity, or other environmental factors. Please reach out to us anytime here and we’ll definitely help you the best way we can: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, easy to install and the app is nice to have
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Love
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek loom and easy setup. . Love it this product.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 1 out of 5 stars
Nice idea but required Google Home app is terrible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Nest Cam with floodlight works fine by itself. The reason I rate it so low is the problems integrating with my 2 existing Nest Cams. My old Nest Cams work very well using the Nest app. The Nest Cam with floodlight will only work with the Google Home app. The Google Home app is not nearly as intuitive and will not display views of multiple cameras on the same screen. But the biggest problem with the Google Home app is that it will not let me give other people (my wife) the ability to view the camera. When I try to share, it says "Can't invite right now." I've spent hours researching online. Others have the same issue, but no one has a solution. Maybe Google will fix this in an update. At this point I'm sorry I bought this product rather than just another Nest camera like the other two I have.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
No, I would not recommend this to a friendRated 1 out of 5 stars
Battery dies and Google support is NO support
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a year, the battery stopped charging, Iif you check the message boards, this is a common issue. When I contacted Google they were not helpful
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Skeezix. We’re sorry to hear about your experience with the Nest Cam with Floodlight and our support team. We’ll share your feedback with the right team as we’re constantly looking to improve our products and services, including how we handle customer concerns with accuracy and efficiency. In the meantime, we’d like to have another opportunity to help you with your concern. Please share with us your recent case number here: https://support.google.com/googlenest/gethelp
Rated 1 out of 5 stars
Cannot Download Video History!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, the camera has a good build quality. However, when you’ll need this camera the most it will be worthless. These new Google home cameras will only allow you to download video history on “Events” that Google has flagged. You cannot download for example a 30 minute clip like you could do with the original Nest cameras. What’s the point in having 24/7 recording if you’re not able to download the footage? I certainly expected more from Google!
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Jared, thanks for your feedback and we're glad that you're liking the overall build quality of Nest Cam with Floodlight. We do apologize if you're having some difficulty downloading the video history. You can only download video clips from detected events in the video history and download up to 1 hour per clip. Follow the steps below to create and download a video clip:
- Open the Google Home app.
- Select your camera.
- Tap History near the bottom of the screen.
- Scroll to an event in your camera's video history timeline. You can also tap Full history for a list of events.
- Choose the event you want, then tap Event details.
- Near the top of the screen, tap download icon to save the video clip to your phone. From there, you can share the video clip via email or social media app.
If you need further guidance, our team of support professionals would be happy to assist you. Simply visit the Google Nest help page to contact us here: https://support.google.com/googlenest/gethelp














