Customer Ratings & Reviews
- Model:
- GA02411-US
- |
- SKU:
- 11287559
Customer reviews
Rating 4.4 out of 5 stars with 972 reviews
(972 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 2 out of 5 stars
Floodlight
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned, as it would not connect to my network. All other cams and doorbell did, this unit would not.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Yakima, thanks for informing us about the issue with your Nest Cam with Floodlight. It's unfortunate to hear that you already returned your Nest camera, and we apologize for any inconvenience this experience may have caused you. We'd like to help you out with any other concerns or support needs you may have with your Nest cameras. Our support team would be happy to assist you, if you can reach out to us using this page: https://support.google.com/googlenest/gethelp
Rated 1 out of 5 stars
waste of money, Im going with RING from this point
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't connect. Just a $200 motion sensor light! Neither Google nor Best Buy offers any Tech support, so all 3 are going back! I'm a total NEST google guy, but it seems these days it's just to big a hassle, and the products don't work half the time out of the box... it's time to give RING a try! Good Bye Google~!
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Prythus, thanks for investing high on Google Nest devices, and for sharing your feedback to let us know of your issue with the Nest Cams with Floodlight. We’re sorry to learn they don’t connect, and we understand your decision to return it. We’re hoping you can give us a chance to help you with your concern. Please get in touch with us anytime here for guidance and assistance; https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Google light and camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When the lights come on at at night it floods the backyard which Is very nice and the camera prides great night footage
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 1 out of 5 stars
Don't fix it, if it's not broken.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The flood camera is huge. The Google home app for the camera is awful & primitive. The original Nest app is so easier & way better. The 2nd Gen google nest indoor can is huge also. Who want to put a bowling ball on a wall. The 1st Gen is slimmer, looks better. I'm glad I bought a few 1st Gen Nest indoor cam before Google discontinued them.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Pete, thanks for sharing your feedback. We regret to hear that Nest Cam with floodlight didn’t meet your expectations.
Our long term plan is to use the Google Home app as the one place you can control all your favorite Nest and other smart home devices, and Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.
We value your feedback and it will greatly help us in improving our products and services. If you need help, please feel free to contact us anytime through this link: https://support.google.com/googlenest/gethelp
Rated 4 out of 5 stars
Great and clear!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give it 5 if it only it worked with old Nest app
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there Valo, thanks for your insights. We're sorry to hear that the move to the Google Home app from the Nest app didn't meet your expectations.
We wanted to make the Google Home app as the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam with Floodlight:
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, ""Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
- If you're willing, you may set up your old Nest cameras to the Google Home app. Check out this help article: https://support.google.com/googlenest/answer/9893532
If you need further help, or would like us to answer any other questions you may still have, please do not hesitate to reach out to us once more, using this link: https://support.google.com/googlenest/gethelp
Rated 4 out of 5 stars
Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good item, everything works properly.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Nest cam with floodlight
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great nest cam with floodlight, so happy we got it, and pleased with the service.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Ok overall
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok overall. Image quality is not the greatest but definitely not bad.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Great quality floodlight/camera setup
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned several similar products over the past few years and the quality is very different between brands. The differences include the quality of components, installation and mounting procedures, ease of setup to use the product and finally the quality of the product once it is up and running. Google did a great job on all fronts with this combination. I will start with the ease of physical installation and the mounting hardware. It is very high quality and simple to install. Everything one needs for mounting hardware is included. The unit is solid and stable once installed. The setup procedures were a little bit more complicated for me since I had an existing Nest account that had to be converted to Google Home. I ended up deleting the old account and starting fresh with a new home setup and then it worked perfectly. The device was easily detected and worked immediately upon completion of the installation. The application itself is very robust and also easy to use. I appreciate that I can filter what it alerts me for. I have chosen people, animals and vehicles, but not always motion. Motion is very quick to detect things like turning the lights on and off and I only care about larger objects approaching the camera. The lights are bright, but not obnoxious. I like how the sensitivity can be set and how it can be controlled to when the camera is activated. I have the sensitivity set higher for this, as it can be set to turn off with five different timing options. I have it set for 30 seconds. This is a great quality device that works well. The video is crisp and clear and the lighting is perfect.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 1 out of 5 stars
Awful customer service
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I placed my order on November 27. It’s January 21 and no one in customer service can help me locate the status of my order. This is so frustrating.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, RosaM. Thanks for sharing your concern about the shipping status of your Nest Cam with floodlight. We're sorry to learn about your frustrating experience with locating your order. We suggest reaching out to the retailer's partnered courier so they can help provide you with any details or updates. If you run into any questions about the Nest Cam with floodlight, please don't hesitate to contact us on our Google Nest Help page for immediate support here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Adjustable great value
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am and have been a fan of Google Nest cams and also subscibe to the yearly subscription which gives me face detection and many days worth of replay etc etc. So now that I got that out of the way I will talk about this new offering which FINALLY has spotlights. It is much needed! Installation is not much different then any other nest cam, they come with everything you need really: mounting plate/grounding screws, junction box screws, mounting plate screws, wire connectors grounding wire, anti theft screws, S hook, hex key, honestly I did not even need a lot of the stuff but you wont need to make any extra trips to the hardware store. My installation is usually very easy, I set it up make sure its safe and leave it alone (and always try to include a battery backup so it the light/lights dont go out during storms etc... I use Google home which works seemlessly with this camera, I LOVE, LOVE LOVE! the way it is set up where I can control how bright the spotlights are. I also like that I can set up how long they stay on when they do spot something. Everything is very easy to set up through the app and its nothing new so it has been fine tuned over the years to work very well. I do not add my lights to routines (turn on when I leave or certain time etc) I prefer just basic use with the exception of changing settings on brightness... The camera is very cool looking, works sooooo well and is if you decide to get the subscription i feel its well worth it and excellent. My favorite cameras on the market and yes I am a Nest fan from before it was google nest came.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
We love google home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love google products and the ai on the camera is perfect.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 1 out of 5 stars
Not Good for Alexa.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I suppose the Nest device comports well with other Google devices, but it does not play nicely with Alexa. Alexa cannot control the lights- it can only control the camera. This is a deffinite Don't Buy if you are an Alexa user.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there RLPratt, thanks for sharing your feedback on Nest Cam with Floodlight, we hear your concerns about controlling Nest devices and floodlight using Alexa. The Google Nest skill for Amazon Alexa supports Nest thermostats, Nest cameras and doorbells, however, full control and managing the floodlight settings can be found in the Home app only. For more details, visit: https://support.google.com/googlenest/answer/9325080
We’re always on the lookout for opportunities to improve our products and services, and your feedback counts. For any questions or concerns about the Nest Cam with Floodlight, you’ll find us always ready to help you here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Ghhhghh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fix ff into hhbvhjn C h in as tv by thx C bjjbhhhhjhf
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Impressive Security Camera/Flood
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice packaging, first. Everything was secure, without excess material. Nothing was broken and all parts are in the box. As a side note, although my garage is wired for internal electricity, there weren't outside lights on it. As a wired camera, I was prepared to do some basic wiring running off the switch. I did wire it ahead of the switch so the camera wouldn't be affected by turning it on or off. So drilling the hole and mounting it to the garage was fairly straightforward, as the directions are step by step. So here's my take. the camera is 1080P which give great pics, some people are upset that it's not 4K, as for me, itf I have a crisp clear picture of Mr. Intruder; I'm a happy camper...this camera does just that. My only gripe is that the camera mounts on its base via a magnet. That's fine for an indoor camera where the chances of a crook swiping it off the wall are fairly remote. It does have a short tether that is supposed to secure and prevent theft, but it can be cut with snips. There are two floods mounting on either side of the camera that have a full range of movement and can be pointed in just about any direction you want. Also as a former lighting salesperson, I was very impressed with the 2400K lumens which throws a very nice distance. Instead of grainy night pics, it shows in color and is very clear. My driveway is steep and pretty dark, the flood and camera gives me an added sense of security, I'm very happy with it
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Google Nest - Eye in the Sky
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Google - Nest Cam with Floodlight - Snow adds the option of a floodlight and HD camera to any home all encompassed in the Google Nest family and app. Easy to install, easy to add to existing Nest app, easy to access at home or away, the Nest Cam with Floodlight brings whole-home security when you need it most. I found this to be a perfect add-on to the Nest family I had already installed in my home. With the Nest Thermostat and Doorbell, the Cam with Floodlight was a breeze to add and use in the app. Installation was easy if you are comfortable with wiring outdoor home lighting. After initially installing it in the front of my home, I realized it would be better placed in the back of our house. Less than a half-hour later it was back up and running with the other lights installed. Simple DIY project. We love being able to keep an eye on our house, especially the back yard since we live in the country and it can get very dark and the floodlight is a great deterrent for animals or someone taking a shortcut across the property. PROS - Google Brand, Innovation, Quality - Installation is easy for DIY project - Integrates with new or existing Nest account/app - Bright floodlight - HD cam for both day or night - Monitor at home or away CONS - For extended recording or retention of video/sound you need to have a subscription. Does not impact the quality of the unit. Just consider for longer-term retention of content.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So modern and easy to use definitely recommend this
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 1 out of 5 stars
Doesn't work with nest?!!!!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work with nest!!!! So disappointed. I have to use home app for this and nest app for my other cameras. History view is really lame compared to original nest cameras. Fix this Google.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Awesome, thanks for posting your review on your Nest Cam with floodlights. We're sorry to learn that your experience with using the Google Home app has been less than ideal. Our priority with this launch was to create an integrated experience with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant.
Your feedback here helps us better understand what our customers' needs and preferences are and will help improve what we provide in the future. If you need further assistance or have additional questions with your Nest Cam, please reach out to our support team and contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Rated 1 out of 5 stars
Poor
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The chargers stop working in few months. Call to get replaced but they don't seem to help.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello RabiD, we're sorry to hear you're having trouble with your Nest Camera with Floodlight chargers — If you still need assistance, we suggest contacting us here: https://support.google.com/googlenest/gethelp?hl=en
Rated 1 out of 5 stars
Horrible Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give it a negative star I would. Have case open with Google "support" since purchase and light is still not working and "support" has yet to resolve.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for letting us know about your feedback with Nest Cam with floodlight. We apologize for the inconvenience, and that our support fell short in providing the help you needed. This is definitely not the kind of experience we want our customers to have.
We hear you, and we’d like to help you the best way possible. We’re hoping that you’ll give us another chance to improve your experience. If you’re willing, please feel free to contact our support team again using this link: https://support.google.com/googlenest/gethelp














