Customer Ratings & Reviews
- Model:
- GA02411-US
- |
- SKU:
- 11287559
Customer reviews
Rating 4.4 out of 5 stars with 972 reviews
(972 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
This camera ends the guess work.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Google - Nest Cam with Floodlight blew me away. The intelligent alerts changed the game. Deer typically take over my yard, and this camera cuts down on unneeded alerts. And we recently had a bad storm, and my internet was out, but the onboard storage kept recording. You get a couple of hours saved on video playback of events. And Google lets you easily view from the home hub screen and your mobile devices in HDR. This camera is what every home needs.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Works better than I expected
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really amazed on the ability of the camera to view through bushes for approaching persons & vehicles. In addition it will let you know if the movement is a person or animal
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Great camera with floodlight
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my nest cam. It gives me peace of mind when Im not home and it works without any problems.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works incredibly during the night the floodlights are amazing they cover a good distance !
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Google Nest Camera with Floodlights
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once hooked up you can control lights and camera from your phone with options of even dimming the lights. Great product so far!
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 4 out of 5 stars
Easy install.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install! Works great over the garage. Easy to setup with our other google home devices.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Google Nest Cam
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the clarity and sound. Would purchase these again in a heartbeat. The images are high quality and we can hear the birds chirping - the sound is excellent. Great security system.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 1 out of 5 stars
get the ring floodlight cam, trust me!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not sure how this has so many good reviews, nobody whos had the ring floodlight cam first would ever give this 5 stars. im mad as im even writing this review because i switched from a ring floodlight cam to this mess because the ring had started missing some alerts… now im in deep regret about the switch. first of all this nest cam doesn’t even have an alarm sound to deter burglars/crime. i guess ure supposed to use the two way voice option to yell at the criminals on ur property & hope that scares them away?? the ring cam had an alarm sound u could activate. this google cam also only notifies you of someone on your property with the usual iphone text message ding, that u may not even hear, should someone be on your property. theres no choice of louder or more jarring alerts to wake u in the middle of the night if someone is on ur land. of course the ring had many different jarring ringtones to choose from that would wake u & alert u if someone was on ur property in the middle of the night. the ring floodlight cam also had an automated voice alert that would notify trespassers theyre being recorded once they step on your property, this deters crime.. But of course, this Google nest cam doesn’t have this feature either. i also believe this cam lacks the option to set a schedule for the floodlight to turn on automatically when it gets dark outside, so i have to manually turn on the light everyday when nighttime comes. the ring floodlight cam automatically turns on at night. i cant believe this thing is way more expensive with way less features. if ure wondering which to get, there is no comparison. go for the ring
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, we’re sorry to learn about your frustrating experience with the performance of your Nest Cam with floodlight. We appreciate you sharing your concerns and have taken note of your feedback. We aim to deliver a great user-experience and your feedback inspires us to do more. If you need any help in the future, our team of dedicated specialists are standing by to assist you with any technical concerns you may have and improve on your overall experience. Please let us know and reach us on our Google Nest Help page here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Google flood light camera
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, I have it connected to my Google home app, and so far it has been flawless.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
I have 5 camera floodlights
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have several of these flood lights and they work great. Excellent for home security and watching the dogs.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Flood light
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brand New one works fine. The rubbish one i purchased was junk. The video was upside-down.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, WilliamL! Thanks for letting us know that your Nest Cam with Floodlight is performing well. We’re sorry to learn you came across an image issue with your previous device. In the event you need to straighten a tilted or upside down image, you can try twisting the camera in its stand, or adjust the video using the Home app. This link might be helpful: https://support.google.com/googlenest/answer/9219187
We hope you’re getting the most out of the Nest Cam with Floodlight’s advanced features. If assistance is needed, our dedicated team of support is always at your service here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
The best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazingggggggggggggggggggggggggggggggggggggggggggg
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 1 out of 5 stars
Google Is Not Nest Anymore!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Google is leaving Nest, as a result if you have previous Nest products, you need the Nest app, if you are buying the new cameras (2021 releases) they will not show up in the Nest app so you need two apps. As a result, if you are thinking that Nest is ideal for home automation, you are wrong. You will need to use two different apps. Like for example, if you want settings in your thermostat, you need the Nest app. Any other camera is accessible in the Nest app but not the newest cameras. Also these cameras were not as easy to setup as the previous cameras. The video is in a small frame and that was making it impossible on a smart phone to pause, play, rewind, etc. Google really took user friendly out of the Nest products with this one. I called customer service and they said that they are trying to move everything over into the Google Home app and are leaving the Nest app. However if you purchased Nest Secure, you will always need two apps and that will eventually just go away. My recommendation, Ring... I am so frustrated after spending thousands of dollars on Google.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Jam3s, thanks for sharing a review about the Nest Camera with Floodlight, and we’re sorry to learn that it’s a frustrating experience for you.
We’re aware that longtime Nest users enjoy viewing their Nest camera feeds from the Nest app and web app, however, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We chose to transition to the Home app because this app is designed for the future of the smart home, a single place to set up, manage, automate, and control your home. Today, most home devices are controlled across multiple apps, but we’re working on making the Google Home app the central controller across all your home devices, including Google devices and devices from other brands.
Your input helps us better understand our customer preferences and needs. We’ll share this with the right team to work on improving our products and services. Meanwhile, we’re hoping you’ll consider to keep using the new Nest Cam, and for any concerns or anything you’d like us to address with, please let us know anytime here and we’d be happy to help: https://support.google.com/googlenest/gethelp
Rated 1 out of 5 stars
Do not buy if you have existing Nest equipment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As others have stated, this will only work in Google Home and not the Nest app. This requires you to have two separate apps for your cameras. Google is commited to forcing you in this direction as they have publicy shared they are forcing this change on their user base.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi iluvchicken, thanks for your insight. We're sorry to hear about your disappointment with the Google Home app as the main software to manage your Nest Cam with Floodlight.
Our goal is to make the Google Home app the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam with Floodlight:
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, "Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
If you already have some Nest cameras installed in your home, you may transfer them to the Google Home app. Check out this help article for more information: https://support.google.com/googlenest/answer/9893532
We care about your support needs. You're more than welcome to reach out to our support team for your support needs, by visiting us here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Great product!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install and great quality, makes me feel more secure
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 1 out of 5 stars
Just Google, not Google/Nest - Nest was Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a long-time Nest enthusiast. We have 5 Nest IQ cams, Nest Doorbell, and several Nest Smoke/Carbon Monoxide detectors. We needed a floodlight as our old one went out and thought to give the Google/Nest Cam w/ Floodlight a try. After installing the floodlights and trying to set up the Cam in the Nest app, I came to find that it is not compatible with my loved, easy-to-use Nest app. Google, we don't want to use your outdated, clunky Home App (it sucks). Google, you took an excellent Nest company that made quality products with outstanding customer support and Googleized it. Get it together and act like the trillion-dollar company that you are.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi daQban, thanks for choosing Google Nest products. We're sorry to hear about your disappointment after finding out that Nest Cam with Floodlight is exclusive to the Google Home app.
We understand that you have enjoyed using the Nest app with your Nest cameras. However, our priority with this launch was building a complete experience for our new cameras and doorbell in the Google Home app. We wanted to make the Google Home app as the one place you can control all your favorite Nest and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam with Floodlight:
- Automatic security protections, such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, ""Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
- One account to sign in to both the Nest and Google Home apps.
- Your homes, and home members will be aligned across the Nest and Google Home apps.
We'd be happy to assist you for any help needed with your Nest Cam with Floodlight. Please reach out to our support team here: https://support.google.com/googlenest/gethelp
Rated 1 out of 5 stars
Worst generation of Nest products
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not the same Nest that got me hooked a couple years ago. This camera doesn't even work in the Nest app, you need to use Google Home. It won't stream to your chromecast or Google TV any longer, and when you go to look at what it recorded 5 minutes ago, you're as likely to get the video as you are "this video isn't available yet" as you wait for the buffer to upload. The lights are great, the video quality is fine, the night vision is the same as previous generations, but the software interface has gone downhill in a big way. If it wasn't hardwired through the brick on my house I'd return it.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there skiflyer, thanks for sharing your insights with us. We're sorry to hear about your disappointment with new Nest cameras and the move to the Google Home app.
We wanted to make the Google Home app the one place where you can control all your favorite Google Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Cam with Floodlight:
- Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
- Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, "Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
- One account to sign into both the Nest and Google Home apps.
- Your homes and home members will be aligned across the Nest and Google Home apps.
- You may set up your older Nest cameras to the Google Home app. Check out this help article: https://support.google.com/googlenest/answer/9893532
We're always searching for ways to keep improving our products and we'll make sure to pass along the details of your feedback to our product team. If you have any further questions, we'd be happy to answer them and help you with your support needs. Please feel free to speak to any of our support agents here: https://support.google.com/googlenest/gethelp
Rated 1 out of 5 stars
DOES NOT WORK WITH NEST APP
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THIS CAMERA DOES NOT WORK WITH THE NEST APP. I am so angry. It can ONLY be accessed through google home. Which is great if you want to hit an extra button to see your cameras and then wait for it to load. Awesome feature for a security camera. $300 junk. Should have installed a regular camera and a cheap floodlight, but now I have this useless junk installed already.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for writing a review to let us know of your issue with the Nest Cam with floodlight and the Google Home app, and we’re sorry to learn it’s a disappointment for you.
Our priority is giving our customers choice and making devices for every home, and we’re continuing to support the Nest App. New Nest cameras and doorbells are exclusive to the Home app because we wanted to create an integrated experience. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams. Our team is working on bringing full functionality to the Google Home app, so all of your cameras can be set up and controlled in one place. Also, using the Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools and with seamless integration with other Google devices.
For any questions or concerns around the features and performance of the Nest Cam with floodlight, or with using it effectively in the Google Home app, please don’t hesitate to let us know here: https://support.google.com/googlenest/gethelp
Rated 1 out of 5 stars
NEST bad investment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As others state the battery oddly keeps draining, camera goes dead for couple days and then recharges. Camera is hooked up correctly. Done with this company. The software is also now very very user unfriendly. As for NEST during the riots in 2020 as also noted in other reports the bandwidth was slowed and altered assuming by the company — where I know on my end, people in the video were absolutely blurred out making ghost like figures. Made the system totally useless when needed the most. I’ve started making the switch to Ring.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi John, We appreciate you for sharing your experience with your Nest Cam with floodlight and we're sorry to learn that you're having some battery issues with the device. The battery life will depend on factors including activity, temperature, and selected camera settings. When it comes to the Google Home app, our goal is to create an integrated experience and make the Google Home app as the one place you can control all your Google and Nest smart home devices. Your patience is appreciated as we improve further with incorporating your Nest products with the Google Home app. If you're willing to give it another go, we'd recommend that you reach out to our support specialists so we can help you with finding a better resolution for the issues you’re experiencing with your Nest Cam. Please contact us by visiting our Google Help page here: https://support.google.com/googlenest/gethelp
Rated 1 out of 5 stars
Doesnt work with google nest
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute trash, PIA to connect, It is NOT compatible with google nest. Which is the only reason I chose this model. Why would a google camera not work with google nest is insane. Lost power camera disconne ted after 90 days and it would never reconnect to my wifi or google home. Waste of 300 bucks. Avoid like the plague
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .That sounds like an awful experience. We at Google Nest take customer satisfaction very seriously, and we apologize that your camera wasn't compatible and then wouldn't reconnect. It's beyond frustrating, and we understand why you're upset.
Here at Google Nest, we want to make connecting your home a seamless experience. Your feedback is valuable, and it helps us improve.
We're working hard to make compatibility information crystal clear on our website so you can choose the perfect Nest camera for your needs.
Reliable Connections: We're constantly striving to ensure a smooth user experience, even after power outages or disconnections.
We hope you'll consider giving Google Nest another chance in the future. We offer a range of Nest Cameras that integrate perfectly within the Nest ecosystem, providing a reliable and secure smart home experience.














