Customer Ratings & Reviews
- Model:
- GA02411-US
- |
- SKU:
- 12024651
Customer reviews
Rating 4.4 out of 5 stars with 991 reviews
(991 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the product's top-notch camera quality, optimal light brightness, and ease of use. They also find the installation simple, motion detection perfect, and night vision excellent, contributing to strong overall performance. However, some users have concerns regarding its compatibility, specifically with the Nest app, and report issues with battery life in cold weather. Connectivity problems and the product's price are also noted as areas for improvement.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Rated 3 out of 5 stars
Great but...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how it is able to differentiate between person, vehicle, or animal 9 out of 10 times (Other 1 of 10 are when it mistaken a bird as a person.) Down side is within the month I got this it became unresponsive twice, because if was in a higher up hard to reach area, I had to let the battery die and basically not have a camera for the few hours. It would be nice to get notifications when it needs to install updates and not randomly when something was happening.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Allen808, thanks for sharing your review here. We're sorry to learn that your Nest Cam with floodlight became unresponsive a couple of times. You can manage your Google Home app notifications for new home members, account changes, product updates, and device specific notifications. You can check that by going to the Google Home app and under Settings, you can set your notifications such as updates. If the issue still persists, then we recommend that you contact our support specialists so we can identify the cause of the issue and find a possible resolution for you. You can reach us on our Google Help page here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Love these cameras
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras look great during the day and GREAT at night as well! I like them so much I have a total of 4 floodlights and google doorbell camera.. love them all!
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
my Google cameras
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a a very great camera with night vision you can see very clearly. I’ve purchased several of them.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Looks great, works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a perfect solution for our condo. The mounting was easy, but pay attention to the orientation of the mounting ring. It’s not easy to change it once installed. The lights and camera can be moved, but have limited range of motion. The camera works well and the lights can be dimmed using the app. This is a nice feature as this is mounted fairly low and the lights would be too bright. One downside is the limited storage time unless you pay for the upgrade service. This camera is already premium priced and I didn’t expect to pay a monthly fee for extended viewing time.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendBrand response from Nest Support
Posted .Hi RJnRaleigh, thanks for choosing Nest Cam with Floodlight for your home. We're sorry to hear that you had a difficult time installing it. For the best experience with your Nest Cam with Floodlight, we recommend getting the Nest Aware subscription, as it provides more value for your money with features that include 30 days of Video History, 24/7 continuous recording, access to clips and time lapses and even customizing your own activity zones. You won't ever have to worry about missing any events as these videos and clips are all saved onto the Cloud. All these features can be viewed and controlled at the tip of your fingertip using the Google Home App.
We're always looking for ways to improve your experience. For any other support concerns you may have, please reach out to our support team here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Quality camera and light
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you can install a light fixture, you can do this. Very clean and clear audio and video. Looks great in night mode or after the light comes on. Person/animal/car detection is very accurate
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friend - Pros mentioned:Camera quality, Light brightness
Rated 5 out of 5 stars
Great camera!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this camera! The floodlight is very handy and the video quality is excellent! The facial recognition is very good as well!
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friend - Pros mentioned:Camera quality, Light brightness
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Front of the house camera and light, super bright, clear picture and great sensitivity. Works awesome.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product and video quality, easy to use and to manipulate
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Wired spotlight/camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. Great camera quality. Wish they left more room for the wires to tuck into the camera itself, hard to fit them all in a junction box
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendBrand response from Nest Support
Posted .Hello David0254, thanks for your feedback on the Nest Cam with Floodlight. It’s good to know that setup was a breeze for you, and that you like the camera quality, but we’re sorry to learn you had a difficult experience with the installation. We’d be happy to share your feedback, about having more room for the wires, with the right team for future improvements. We hope you’re making the most out of its features, and if you bump into any situation where help and support is needed, visit us at the following link and we’d be happy to provide you with services and guidance: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Its not cheap but you get what you pay for.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its not cheap but you get what you pay for. Camera quality is excellent. you can zoom in but does not offer the ability to pan. The microphone can pick up noises from across the street. It is surprisingly sensitive. Contemporary nice light especially if you are already in the google ecosystem. You have to use it with Google Home. Unable to control or view it using the nest app. Wish Google did a better job integrating between its hardware and nests. Excellent customer service. A few times I had questions, submitted a request and got a call back right away and the customer rep was able to help resolve my issues quickly.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Works Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and the installation was not difficult with easy to follow instructions. A great addition to my Google devices.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Awesome camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and camera quality is top notch, easy to navigate the app for easy viewing
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Nest Cam w/ Floodlight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality and integrates well with the existing google home app.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Love-Google - Nest Cam with Floodlight - Snow
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I initially used Blink cameras, but they barely recorded and didn't meet my needs. After some research, I decided to invest in Google Nest cameras despite their higher cost. I'm beyond pleased with them and have installed them throughout my home, both inside and out. I would never recommend any other brand.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friend - Cons mentioned:App compatibility, Price
Rated 2 out of 5 stars
Over priced! Poorly designed!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is overpriced and is lacking in functionality. I am very disappointed in the articulation of the lights and camera. The camera housing it self is large for no reason. Also the view angle is very disappointing. I have a small backyard and it only covers a portion like 16'x13'. Come on guys would it kill ya to give us a wide angle camera? The bracket that holds the usb wire to the camera is very cheap. Someone could easily knock the camera of its magnetic base .Also I couldn't get it to work with the nest app . Seems I'm being forced to use the home app. I aslo have the nest door bell, garage and thermostat all work great with the nest app but have to use this product with the home app instead. Make no sense nest app is better for cameras. I would not recommend this product. I only got it because I have other nest products.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Zecca. Thank you for posting your review on the Nest Cam with floodlight. We're sorry to hear that your experience with the device has been less than ideal. The new Nest cameras and doorbell are exclusive to the Home app because we wanted to create an integrated experience with your speakers and displays. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. We appreciate all of your feedback and we've taken note. If you run into any questions, please don't hesitate to contact our team of specialists by visiting our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Camera quality
Rated 4 out of 5 stars
Great security camera
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear video captures people from a far distance and records through their entire movement. Works well at night even when flood lights are off. Sound is great, can hear conversations of neighboors when actively watching the camera which means the mic is pretty intense. Connected easily to my Google Home for easy access.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Price
Rated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup on app, install and overall. Expensive but appreciate the connectivity and functionality
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friend - Pros mentioned:Ease of use, Light brightness
Rated 5 out of 5 stars
safety
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the light is bright, the cost was good easy to install i have mine hard wire in
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
great product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, though, mine had issues due to my old light having very short wires. Also had a tough time locking the light in place for a bit. Practice before you install. Great lighting. Face recognition works ok. For those who install "upside down," it is not an issue, just flip the video. Works well with my other google products. Still fine-tuning the "zones."
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friend - Cons mentioned:App compatibility
Rated 4 out of 5 stars
Great Design, Lackluster Options
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera and motion sensing capabilities. I love being able to setup a camera and lights without having to run additional wiring. The Google Home app leaves a lot to be desired in terms of settings. I'm unable to setup a physical wifi switch and sync to the camera which is a major issue. To turn on and off the light I have to open up the Google Home app and turn it on and off. I hope they can apply an update in the future.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Matt, we appreciate that the camera and motion sensing capabilities of Nest Cam with Floodlight have been great for you, and that you're loving the camera lights. We do apologize for any unlikely experience you're having with the Google Home app and with any difficulty that you might be having with the Wi-Fi connectivity. We recommend the following troubleshooting steps to see if it might be able to help you:
- Check for possible congestion in your Wi-Fi network. Removing some of your connected devices can help free up some bandwidth space. You may then check to see if you will still experience the same connectivity issue.
- You may also check for possible sources of interference such as the thick walls and appliances in your home.
We value your feedback and we'll take the information that you shared with us into consideration with the future iterations of our Nest cameras. If you have any further need of support for your Nest Cam with Floodlight, you're always welcome to contact us using this link: https://support.google.com/googlenest/gethelp














