Customer Ratings & Reviews
- Model:
- GA02411-US
- SKU:
- 12024651
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
to a friend
Great addition to the Google Ecosystem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.integrates well with our other nest cams. great resolution.
I would recommend this to a friendGoogle Nest Cam
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gist I purchased for my parents home. It helps my parents visually see whats going on minute by minute when events occur. Keeping a watchful eye in their vehicles. With the seamless abilty to share I can also help them and watch at the same time. I have these products in my house and have been installing them in my parents home.
I would recommend this to a friendIts not cheap but you get what you pay for.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its not cheap but you get what you pay for. Camera quality is excellent. you can zoom in but does not offer the ability to pan. The microphone can pick up noises from across the street. It is surprisingly sensitive. Contemporary nice light especially if you are already in the google ecosystem. You have to use it with Google Home. Unable to control or view it using the nest app. Wish Google did a better job integrating between its hardware and nests. Excellent customer service. A few times I had questions, submitted a request and got a call back right away and the customer rep was able to help resolve my issues quickly.
I would recommend this to a friendPurchased due to car driveway break-in.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive. Good phone app. Works well with Google assistant. Cannot read license plates at 20 feet or recognize people's faces at 20 feet so poor for security. No local storage. Cloud storage expensive There are better options for the money. Good as deterrent but not to identify someone.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, PhilW. Thanks for sharing your feedback. We appreciate that you like how the Nest Cam with floodlight integrates with the Home app along with the Google Assistant. But we’re sorry to hear that your experience with the video quality didn’t meet your expectations.
We suggest adjusting your camera’s video quality to improve the resolution. The higher the video quality setting you choose, the sharper and more detailed your footage can be, but it also uses more of your internet bandwidth. Whichever level you pick, your camera will automatically adjust its resolution and compression according to how much bandwidth is available. Visit this link to learn more: https://support.google.com/googlenest/answer/9218596
Our friendly support team is always here if you need more help: https://support.google.com/googlenest/gethelp
Nest camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The nest camera is absolutely necessary with the nest doorbell to see everything
I would recommend this to a friendGoogle - Nest Cam with Floodlight
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is good and they made a quick and safe delivery
I would recommend this to a friendPerfect camera light
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this light and camera. It was easy to install and fit right into our google home system.
I would recommend this to a friendGreat combo device!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great light and camera combo. Easy to install and great resolution and light coverage.
I would recommend this to a friendPoor product design and worse technical support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 3 floodlight cameras less than a year ago. Installation was good and I was happy with them until I had to update WiFi settings. My cameras are installed >25 ft above ground and the process to update WiFi requires a manual reset at the unit itself - 1/3 units was a breeze to update; for the other 2, I couldn't get past a "something went wrong" message even with live support from Google Nest Customer Care (tried > 10x for each unit with no success). After repeated communications with Google, I got an email indicating a product replacement would be the next step. I'm still waiting for the promised email with links to initiate re-order process. I've tried to reach out to Google Customer Care via email and chat and get no responses after a week. I feel so dumb for believing the Google name would equate to a superior product with incredible technical support. I hope this review helps others not fall in the same trap as I (and wish no one has to update their WiFi ever)
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, Gruene. We’re sorry to hear your experience with the Nest Cam with Floodlight and our support team wasn’t the best — we get how frustrating this can be. We’d be happy to continue to investigate your concerns and get you your resolution. Reach out to us here: https://support.google.com/googlenest/gethelp?
Very happy with it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this for our backyard. We needed something with light for our dog and also for security reasons. We are very happy with this.
I would recommend this to a friendGreat Camera and Flood lights
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works so great for tge dog when ge goes out. Recog uzes people and animal.
I would recommend this to a friendApp needs improvement
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice camera for back deck. Only downside is it doesn’t work with the Nest app, only google home, which lacks some features.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it, it notifies me of any movement. I like that the quality is good at nightime as well.
I would recommend this to a friendFloodlight
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It provides clear and accurate video for my house. Easy set up and awesome purchase!
I would recommend this to a friendSecurity camera
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great security camera , flood lights are bright good video quality.
I would recommend this to a friendAwesome camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The nest cam floodlight is a great! The video quality is excellent and the lights are bright
I would recommend this to a friendGoogle Flood Light died at 2 years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Camera stoped working just shy of 2 years. Rebooted if anx it ladted a few more months. It had connections to the base charging issues. The battery would die after a few days. I reset it more than once. I brought it inside and recharged it to 100% and then it discharged to zero within two days. The connections were all cleaned with alcohol and were pristine, and still wouldn’t charge the camera. The floodlight stopped working in the Google home as a light that you could turn on and off. Purchased May of 2023. Its toast now. I recommend just getting a regular floodlight then a Wasserstein solar panel and the Google camera separately.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Thanks for reaching out about your Nest Cam with Floodlight, CindyB. Sorry to hear you ran into charging issues after 2 years. We’d be happy to look into this and get your device back up and running — when you get a second, reach out to us here: https://support.google.com/googlenest/gethelp?
Security
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like quality of picture, and light is pretty bright when it comes on
I would recommend this to a friendGreat quality camera and lights
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great design, good quality materials and video. Doesn’t work with Nest app
I would recommend this to a friendAll good but the storage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice easy to use lights up very well not so hard to install.
I would recommend this to a friend