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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 991 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the product's top-notch camera quality, optimal light brightness, and ease of use. They also find the installation simple, motion detection perfect, and night vision excellent, contributing to strong overall performance. However, some users have concerns regarding its compatibility, specifically with the Nest app, and report issues with battery life in cold weather. Connectivity problems and the product's price are also noted as areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 991 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great solution for security

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and light. The motion detection is perfect and I love getting notifications on my phone when it detects anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Security light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking works well. What can I say? It's a light.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    10 out of 10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear picture, Good quality Sound, Very easy to use. Got the nest thermostat and the hub with it also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Light brightness

    Rated 5 out of 5 stars

    Great security

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed more light in my backyard and security. Easy to install. Love being able to control the light from my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Light brightness

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bright when triggered! Captures great video and audio.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Google Home only!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera!! Easy to install I already knew that it doesn’t add to a nest account only google home.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Recommened

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it Great quality. Clear quality. Highly recommened

    I would recommend this to a friend
  • Pros mentioned:
    Light brightness

    Rated 5 out of 5 stars

    flood camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    light really bright and camera night vision the best love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Detection Capabilities

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent looking unit, but a bit on the expensive side. I purchased it as it goes with our other Nest equipment and can be managed from the same Google Home app. Be aware that this doesn't work with the NEST app and you can't onboard it there. It'll give you a message to use Google Home if you try. As others have mentioned, Google Home is not as easy to use as the NEST app, so you have to be prepared to make some trade offs. The light itself is pretty good and the ability to recognize faces and tell the difference between cars, animals, people and other motion in the zones we create and monitor is a good feature that we like. This is the main reason we purchased it over some other brands. It's detection and ability give accurate notifications of what's happening is very good after you've tuned the parameters to say want you want to be notified of and what you don't. I experimented with it for a few days and tuned down the noisy items that I didn't care about but to also have it recorded if I ever need the footage. Also be aware that this is a Nest Cam Battery camera so it will NOT record 24 x 7 all the time. It records when there is activity and will continue recording as long as there is activity in the zone being monitored. You can also tell it to record a maximum amount of time after the activity too. Default is 30s. To me, this is a pretty good looking unit and the quality of construction is very good and not all cheap plastic. The plastic used is high quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Comment on Google products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new camera light very clear picture easy to installed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Entry lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is okay, don't get me wrong. I really like the system and the look is amazing, but the only issue I have with the light, it's the delay when someone is within range of the camera, the light takes a while before it turns on.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Light brightness

    Rated 5 out of 5 stars

    Great camera and floodlight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is very clear and floodlights are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest cam with floodlight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Nest Cam with Floodlight is a security camera that features a built-in floodlight for added visibility and security. It can be controlled and viewed remotely through the Nest app, and can also be integrated with other Nest devices and smart home systems. The camera has 1080p HD video, night vision, and motion and sound alerts. It also has two-way audio so you can talk to anyone on camera.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    camera is good installation a nightmare

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought two cameras and setup appointment for installation. The first appt the guys said this can't be done by the bestbuy installer it has to come from an outside installer. so i had to setup a new appointment. I took several weeks to get a new appointment. I explained to the representative that he needs to make the right appt because it could not be a bestbuy installer. when the installer arrived, it was a best buy installer who could not complete the job. I had to make a third appointment. I finally got a rep who understood and assured me that the right installer would arrive. He did and installed the first camera no problem. the second camera would not connect to the network. So here it the 4th appointment. It took over a month for this appointment. Then the weather caused a delay so I had to reschedule. The one camera works fine. now i await the completion of of the second camera. i wish you could rotate the camera using the app. The installers were very nice and did what they could. they said i may have to return the other camera and get a new one. that would be another appt because they have to uninstall and remove it from the soffit then i have to return it. Bummer but bestbuy did waved the installation fee. I should also get a gift card for all I've gone thru and it is still not complete. As you can see this all started in Nov 2021. FYI my son bought and installed his camera in 20mins

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi jpw5, thanks for sharing a review with us. We’re sorry to hear that you came across these issues with the appointments for the installation of your two Nest Cam (Battery). We can see how disappointing it can be when you have to set up multiple appointments yet the installation hasn’t been completed. We recommend reaching out to your retailer for any questions or concerns about your next appointment. And if you need help with any concerns about the Nest cameras and its features, don’t hesitate to reach out to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Good buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to instal with step by step procedure in the app! Lights up the whole yard with a big/good picture quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Feeling Secure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The spot light camera was a necessity to add to my security system. It does exactly what I was hoping it would do. I definitely feel more secure.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Light brightness

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, great sensor and adjustable brightness on light.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and working Great! Notifications with details on type of activity are great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Easy setup, easy to automate

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using Ring cams and others for years, and decided to try out the nest cam, since I primarily use google home for smart home automation. I was impressed with the ease of the setup, and the quality of the camera and lights. I bought another one shortly after to replace all my outside lights.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Light brightness

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bright. I like the in app control and picure quality

    I would recommend this to a friend