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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 994 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers appreciate the product's top-notch camera quality, optimal light brightness, and ease of use. They also find the installation simple, motion detection perfect, and night vision excellent, contributing to strong overall performance. However, some users have concerns regarding its compatibility, specifically with the Nest app, and report issues with battery life in cold weather. Connectivity problems and the product's price are also noted as areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 994 reviews
  • Pros mentioned:
    Light brightness

    Rated 4 out of 5 stars

    Sufficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light works well and is extremely bright. Only complaint I have is sometimes wifi connectivity is spotty despite a strong signal at the instal location.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, G4mingSolo. We’re glad that you like the Nest Cam with floodlight, but we’re sorry to hear of your issue with its connectivity.

      A range issue or wireless interference can affect the overall performance of your camera. The device may pass the connection test during setup, but will struggle to stay connected if it’s just a bit too far away from your router. You may also check for objects such as mirrors and refrigerators between the camera and your router as these items could block the connection. For more tips, read Troubleshooting Wireless Interference here: https://support.google.com/googlenest/answer/9276282

      You can contact us anytime at the following link if further assistance is needed: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    App compatibility

    Rated 4 out of 5 stars

    Good but could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera works great, but the video isn’t viewable on the Nest app with the rest of my Nestcams. You can only view it on the Google Home app. The other problem is that there is no way to program the lights on a timer or dusk to dawn option.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Roman, thanks for posting your feedback. We apologize if you’re unable to use the Nest app for your Nest Cam with floodlight.

      The new Nest Cam with floodlight is exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Users with older cameras can view their camera feeds in the Google Home app alongside the new Nest Cams. Our team is working on bringing full functionality to the Google Home app so all of your cameras can be set up and controlled in one place.

      We value your feedback as we’re always working to understand our customers’ needs. If you have questions you want us to answer, feel free contacting our support team here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Installation
    Cons mentioned:
    App compatibility

    Rated 1 out of 5 stars

    Excellent camera, unfortunately ruined by a terrib

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The actual camera hardware seems to be very good, and installation was pretty easy. I have about 8 nest cameras, and unfortunately 3 of them are newer like this one and thus you have to use the Google home app with them. And that app is just atrocious with the camera integration. Notifications literally come in a day later, you cannot easily review your recorded feed. For example, want to look at what happened 5 minutes ago? Well you have to go to the recorded history, which means yesterday, and then scroll on your phone an entire day ahead, which either takes forever or you got the wrong area on your phone screen an exit by accident. Just a shame Google has totally ruined their cameras with this app. The old nest app is far and away better in all aspects. Don't buy these cameras unless they fix the app or let you use the nest app again.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Irb123! We appreciate your feedback and continued support of our Google Nest products. It's great to hear that you're liking the hardware features of Nest Cam with Floodlight and that you had an easy time installing it. However, we're sorry if the Google Home app fell short of meeting your expectations. We understand that you have enjoyed the features of the Nest app for a long time. But we wanted to make the Google Home app as the one place where you can control all your favorite Nest devices and other smart home devices with the Google Assistant. Furthermore, here are some benefits you can get by using the Google Home app with your Nest Cam with Floodlight:
      - Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
      - Your Google Nest devices and services will work together. For example, if you have a Nest Cam and a Nest Hub, just say, ""Hey Google, show me the backyard camera” to cast your camera stream to your display without any additional setup.
      - One account to sign into both the Nest and Google Home apps.
      - Your homes and home members will be aligned across the Nest and Google Home apps.

      We value your feedback and we'll certainly make sure to pass along the information that you provided us to the right team. We'll certainly look into improving our product features and we're hoping you will keep an eye on our blog site for future announcements on new products and features here: https://blog.google/

      Furthermore, we'd like to assist you with any other support concerns you may be having. Our support team would be happy to entertain any questions you have when you visit us at this Google Nest help center link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Light brightness

    Rated 4 out of 5 stars

    Great Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Floodlight is a great feature that I'm very happy Google finally offers with its cameras. I'm extremely satisfied with my purchase. It would be great if it also offered 4K. However, surprisingly, the difference isn't too noticeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our nest cams. The flood light combo is a nice option. Only thing is there old nest app was better then there google home app.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is worth it. Especially if you're investing in the Google ecosystem which I am. The lights are super bright at night and the sensors are very sensitive which I like. Before I barely step a foot onto my deck. It picks me up and the lights kick on. The video quality is also great!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I little tough to get set up on the Nest. Had to mount up high and needed an electrician to assist.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Disappointed Overall

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We regret investing in the Google Nest camera ecosystem. While the automatic detection of activity is sometimes useful, flaws in the overall system are very frustrating and Google has done zero to improve the system or add functionality over the time we've installed multiple cameras. The cameras often experience connectivity issues despite we have 6 WiFi routers with 2 different networks. It is extremely difficult to review past camera footage, and also difficult to export or save any video clips that are not detected by the AI system. Because everything is processed by the cloud the video can often not be reviewed for 10 or 15 minutes, and during emergency or security situations this is precisely the critical window. After trying to make the best of it we have finally decided to invest in a real camera system instead, one that allows us to feely review and save all our own video footage and isn't dependent on Google's substandard SW development and maintenance practices. One of the largest technology companies and the world but they can't seem to be bothered to deliver a compelling experience or add new features and improvements to their systems.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, JMT711. We appreciate your feedback and we're sorry for the frustration you've experienced with the Nest Cam with Floodlight. We understand your disappointment with connectivity issues, limited video review options, cloud processing delays, and the lack of feature improvement over time. This is not the experience we would like you to have. We recognize cloud processing, while it's offering advantages like scalability and remote access, it may not always meet your needs. We understand your decision to switch to a different camera system that ideally meets your expectation based on your personal preference. But, we hope you'll consider staying with Google Nest for other smart home products. If you have questions and concerns, we recommend reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Light brightness

    Rated 5 out of 5 stars

    Bright & easy to control floodlight

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and the Google Home app makes control of the brightness of the spotlight easy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Google Floodlight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fully hooked into the Google Home / Nest ecosystem. I mounted this at the top of my house overlooking the backyard. Pretty good picture quality but it appears my Nest Hello doorbell has a bed picture quality. Overall solid but a bit pricey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google is awesome!! Facial recognition is sweet And service plan affordable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Additional security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides the camera going offline more than I would imagine or ever like for it to i feel much better having a camera outside my house and driveway than I would not having one...and it's really not that often that it happens.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Nest Cam w/floodlight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have if you need a floodlight or outdoor cam. The pic quality is outstanding and you can talk through it. You will need to sign up for a subscription but the peace of mind is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera works well even when loose power camera still works on battery

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Floodlight/Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing that would place this camera/floodlight over the top would be if it was 4k video. That's not saying the video is bad, it's very good for 1080p and it doesn't use up a ton of bandwidth. I plan on purchasing another one to install on the back of my garage.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    It works pretty much as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Intergrates and works as expected with Google Home app, etc. Image is clear enough. Soind is hit or miss. Minus 1 star as I can't find a way to set a daily schedule for the floodlight.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great replacement for an old floodlight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an old floodlight that tripped too often and had poor lighting. The motion detector on this floodlight works perfectly and only lights when it should it should. The video is great and it's interesting to see all the activity in our alley including coyotes and a fox!

    I would recommend this to a friend
  • Cons mentioned:
    App compatibility

    Rated 4 out of 5 stars

    Flood light cam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great once I set it up. Not a fan of the Nest Google transition though. All my other cameras are on the Nest app and this one is on Google Home. They need to be more integrated on one app.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello Terrifly, thanks for the feedback, and we’re glad to hear that Nest Cam with Floodlight is working great. We understand that having the ability to view and control your camera in the Nest app could be convenient for you. However, our priority is to create an integrated experience with other Nest and smart home devices. While the new Nest cameras and doorbells are exclusive to the Google Home app, users with previous versions of Nest cameras, like you, can view your camera feeds in the Google Home app alongside the new Nest Doorbell and Nest Cams.

      We hope you’re making the most out of its feature, and if you come across any concerns about the Nest cameras, please reach out to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Best security camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We looked at all the different security camera options and this was by far the best. We replaced existing flood lights with these. The motion detection/range is perfect, the set up went smoothly, and they look sharp. The app works great. We're really happy with the technology.

    I would recommend this to a friend
  • Pros mentioned:
    Light brightness

    Rated 4 out of 5 stars

    Better than I thought

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected but does not work with nest app. Have to use the Google home app. Surprisingly bright and the fps is smoother than other stuff I’ve seen online

    I would recommend this to a friend