Customer Ratings & Reviews
- Model:
- GA02411-US
- SKU:
- 12024651
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the product's top-notch camera quality, optimal light brightness, and ease of use. They also find the installation simple, motion detection perfect, and night vision excellent, contributing to strong overall performance. However, some users have concerns regarding its compatibility, specifically with the Nest app, and report issues with battery life in cold weather. Connectivity problems and the product's price are also noted as areas for improvement.
This summary was generated by AI based on customer reviews.
Camera with flood lights
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is best produce I have ever purchased at BEST BUY!!
I would recommend this to a friendRoom for improvement
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality of the camera could be better and notifications are a little slow but overall a good floodlight.
I would recommend this to a friendWorks but could be better
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but not great. Constantly alerts of motion just from change in sunlight.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello Kimberly, we appreciate your feedback on your Nest Cam with floodlight and we're sorry to hear that you're experiencing some difficulties with the sensitivity of the motion sensors. You can also adjust the motion sensitivity setting to determine when the floodlight will turn on. We suggest trying to adjust the Daylight sensor settings to its darkest. You can follow the instructions here: https://support.google.com/googlenest/answer/10500343
If the issue still persists or you've done this step already, then we recommend that you reach out to our support team and let us help you in finding a better resolution. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Don't need the floods, but it's good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Meets my needs. Don't mind the subscription. Wish I could have wired without floods.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there Twist, thanks for letting us know about your insights on Nest Cam with Floodlight. It's always amazing to hear that it meets your needs. However, for the best experience with your Nest Cam with Floodlight, we recommend getting the Nest Aware subscription, as it provides more value for your money with features that include 30 days of Video History, 24/7 continuous recording, access to clips and time lapses and even customizing your own activity zones. You won't ever have to worry about missing any events as these videos and clips are all saved onto the Cloud. All these features can be viewed and controlled at the tip of your fingertip using the Google Home App. You can learn more about Nest Aware by visiting this help article: https://support.google.com/googlenest/answer/9233159
Also, if you're looking for a wired version of Nest camera, without the floodlight feature, we recommend checking Nest Cam (Indoor, Wired): https://support.google.com/googlenest/answer/9259110
Our support team is always looking forward to helping you with your support needs. Please consider contacting us whenever you need help on Nest Cam with Floodlight here: https://support.google.com/googlenest/gethelp
Perfect for continuous recording & video history
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job with 24/7 continuous recording and video history
I would recommend this to a friendCool cam
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is versatile but, you need reliable Internet.
I would recommend this to a friendBest Floodlight Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than my ADT camera that was garbage. Works flawlessly!
No, I would not recommend this to a friend- Pros mentioned:Camera quality, Ease of use, Installation
Easy to install and easy to use
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing was super easy to install, set up, and use. I have no complaints. The lights are super bright, the video quality is great, the sound quality is great. If you are not an electrician or have no electrical experience, you can follow the video online and it gives you step-by-step instructions. Overall I'm very happy with the whole thing. You can set it up to recognize specific people, it can be set to only notify you of vehicles, people, or animals, or all three. You can set up how long the lights stay on per activation. Google made using this thing a breeze. You can set how dark it is before the lights activate. you can adjust the light settings and video settings by just using the Google Home App (Yes you will need an account if you don't already have one). You can also create routines using the light. There are activity zones so if you just want it to capture what's happening in one area, then it will only record what happens in that designated area.
I would recommend this to a friend Great Product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very please with this product. The zones feature is amazing & will help keep you from getting too many notifications.
I would recommend this to a friendExcellent coverage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best value for money, looks great and quality recording
I would recommend this to a friendCamera location
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not for every installation, keep in mind the location of where the camera will be installed
I would recommend this to a friendBrand response from Google Nest Support
Posted .Thanks for sharing your thoughts on the Nest Cam with Floodlight, RoyerP. Your feedback is valuable to us and we’d like to hear more about your experience — reach out and share more: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG
Do you like receiving false alarms at 3 AM?
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst purchase I ever made. Google doesn't stand by their product unless you buy from the Google Store. I wasted money buying this product and more paying an electrician to install it. I have been awakened by false alarms dozens of times because this camera thinks rain at night is the same as a moving vehicle. Spiders and spider webs also set off the same false alarm. Google support doesn't care. I highly recommend you stay away from all Google cameras and security products. Only thing this protects me from is a good night's sleep. Also, I suspect Google of using AI bots to write fake 5-star reviews to bolster their scores.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, BayBay. We’re sorry to hear your experience with the Nest Cam with Floodlight and our support team wasn’t the best — we get how frustrating this can be. Here are a few things to do when you’re getting too many notifications or notifications you may not need:
1. Adjust which activity you get notifications for: If you need to, you can turn off notifications for certain kinds of events so that your camera only sends alerts for types of activity that you care about.
2. Set up Activity Zones to reduce unwanted notifications: If your camera detects a lot of activity in a specific area, you can create a zone and set notifications for activity outside the zone only.
If these tips don't work, we’d be happy to investigate further and get a resolution for you — reach out to us here 24/7: https://support.google.com/googlenest/gethelp?
Floodlight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, happy with the purchase I would buy again
I would recommend this to a friendGreat Looks But Average Functionality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed above my garage door. The functionallity is problematic and the support information is inconsistent. Agents although friendly and patient, gave different information regarding solutions. I trust them to get it right soon. FYI: Nest is charging about $100 to add it to the Nest App (I already have 2 cameras and the App is better than Google Home).
I would recommend this to a friendBrand response from Google Team
Posted .Hi RonRon, thanks for posting your feedback. We’re sorry to her that you’re having issues with Nest Cam with floodlight, and that our support fell short in providing the help you needed.
If you haven’t yet, our online support page might be helpful to your questions: https://support.google.com/googlenest/?hl=en#topic=7029097. Also, for your Nest Aware, If you have a 2nd Gen Nest Aware, all of your devices should be covered including your new Nest Cam with floodlight. You don’t have to pay an additional subscription. However, if you have a camera with 1st Gen Nest Aware, you couldn’t have a new subscription in the same home structure.
If you need further assistance, our support team is always here to help. Feel free to contact us anytime using this link: https://support.google.com/googlenest/gethelp
Perfect Black Friday gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is just what my dad was looking for perfect Black Friday
I would recommend this to a friendOk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thing. I find the wire nuts to be horrible though.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi AncientAstro, thanks for choosing our Google Nest products and we're glad you're loving your Nest Cam with Floodlight. We're sorry for any unpleasant experience you had, setting it up. We recommend visiting our help page for detailed guides on the awesome features of Nest Cam with Floodlight using this link: https://support.google.com/googlenest/topic/9299925
If you still need further help with any concerns for your Nest Cam with Floodlight, you're always welcome to reach out to our support team by visiting us here: https://support.google.com/googlenest/gethelp
Floodlight camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well built product great material the new it product
I would recommend this to a friendNest security camera for outside!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another solid nest product. The design is simplistic and elegant. Integrates great into the nest app and googles ecosystem.
I would recommend this to a friendNest Camara
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice vision and presence, work perfect in my house
I would recommend this to a friend- Cons mentioned:Battery life
Cold weather enemy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is battery operated with charging cable that wires into 110v. The battery dies in cold weather. doesn’t charge fast enough during the day to offset the cold at night. Don’t buy if you have cold weather
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hi ThomasM. We understand your frustration with the Nest Cam with floodlight’s battery performance in cold weather. It's important to note that extreme cold temperatures can significantly impact the device’s battery life and charging capabilities.
To ensure optimal performance, we recommend avoiding using the camera in temperatures below -4°F (-20°C). If the device is exposed to such cold conditions, it may experience reduced battery life, slower charging, or even temporary shutdowns.
Check out this article for more detailed information on the device’s temperature limitations and best practices:
https://support.google.com/product-documentation/answer/11037170