Customer Ratings & Reviews
- Model:
- GA02411-US
- |
- SKU:
- 12024651
Customer reviews
Rating 4.4 out of 5 stars with 963 reviews
(963 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great Floodlight Camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The video quality is excellent as is the build quality. It installs very easy
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Camera light
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera so happy I finally got this. Replaces any old light easily
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Don't skip this
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lights, sound, video, you need this to start building a smart home
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lights afe bright and it looks great with googles sleek design.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Great flood light
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works great as a floodlight and also a security camera.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 1 out of 5 stars
More Trouble than it is worth.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have taken it down a couple of times. The connection fails to charge the battery. I can not get the tile to load that controls the floodlight. Need to see if I still am in the window to take it back.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, AnthonyF. Thanks for the feedback you provided about the Nest Cam with Floodlight. We’re sorry to hear you're having trouble with the connectivity along with its battery life. We can imagine how hard you tried, and this is not the kind of user experience we want to share with you. We understand your decision to return it, but we encourage you to contact your retailer to inquire about the return window.
We’re hoping for an opportunity to investigate whether these issues are caused by the hardware, connectivity, or other environmental factors. Please reach out to us anytime here and we’ll definitely help you the best way we can: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, easy to install and the app is nice to have
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
Love
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek loom and easy setup. . Love it this product.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 1 out of 5 stars
Nice idea but required Google Home app is terrible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Nest Cam with floodlight works fine by itself. The reason I rate it so low is the problems integrating with my 2 existing Nest Cams. My old Nest Cams work very well using the Nest app. The Nest Cam with floodlight will only work with the Google Home app. The Google Home app is not nearly as intuitive and will not display views of multiple cameras on the same screen. But the biggest problem with the Google Home app is that it will not let me give other people (my wife) the ability to view the camera. When I try to share, it says "Can't invite right now." I've spent hours researching online. Others have the same issue, but no one has a solution. Maybe Google will fix this in an update. At this point I'm sorry I bought this product rather than just another Nest camera like the other two I have.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
No, I would not recommend this to a friendRated 1 out of 5 stars
Battery dies and Google support is NO support
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a year, the battery stopped charging, Iif you check the message boards, this is a common issue. When I contacted Google they were not helpful
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Skeezix. We’re sorry to hear about your experience with the Nest Cam with Floodlight and our support team. We’ll share your feedback with the right team as we’re constantly looking to improve our products and services, including how we handle customer concerns with accuracy and efficiency. In the meantime, we’d like to have another opportunity to help you with your concern. Please share with us your recent case number here: https://support.google.com/googlenest/gethelp
Rated 1 out of 5 stars
Cannot Download Video History!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, the camera has a good build quality. However, when you’ll need this camera the most it will be worthless. These new Google home cameras will only allow you to download video history on “Events” that Google has flagged. You cannot download for example a 30 minute clip like you could do with the original Nest cameras. What’s the point in having 24/7 recording if you’re not able to download the footage? I certainly expected more from Google!
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Jared, thanks for your feedback and we're glad that you're liking the overall build quality of Nest Cam with Floodlight. We do apologize if you're having some difficulty downloading the video history. You can only download video clips from detected events in the video history and download up to 1 hour per clip. Follow the steps below to create and download a video clip:
- Open the Google Home app.
- Select your camera.
- Tap History near the bottom of the screen.
- Scroll to an event in your camera's video history timeline. You can also tap Full history for a list of events.
- Choose the event you want, then tap Event details.
- Near the top of the screen, tap download icon to save the video clip to your phone. From there, you can share the video clip via email or social media app.
If you need further guidance, our team of support professionals would be happy to assist you. Simply visit the Google Nest help page to contact us here: https://support.google.com/googlenest/gethelp
Rated 1 out of 5 stars
Absolute garbage
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These new google nest products are absolute garbage starting with the app that is evidently being coded by elementary school kids because nothing works, its bloated, unintuitive, and just plainly does not work. The app alone isn’t even a fraction of the quality the original Nest app was. Google interferes with everything and ruins everything they touch. Absolute GARBAGE and NO LONGER RECOMMENDED!!
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, au2bahn. We appreciate your feedback on the Nest Cam with floodlight along with the Home app, and we're sorry to hear that your experience is below your satisfaction. We'd like to learn more about your concerns and help you in any way we can. Please contact us anytime for troubleshooting guidance here: https://support.google.com/googlenest/gethelp
Rated 1 out of 5 stars
Fails in Under 6 months
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fails after 5 1/2 months. Cost is really about $400 a year. That is if you install it yourself. If you use an electrician, then figure two visits a year, $85? $100? (Warranty hard to figure out on website, may be 90 days, may be 15 days.) ALSO, you receive notices of activity but video available only half the time
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Steven. If you're experiencing issues with notifications on the app, don't worry. Our team is here to help. Please tap the link below to contact us.
https://support.google.com/googlenest/gethelp?hl=en
Rated 1 out of 5 stars
Battery issues.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even though it is hardwired and the power is connected, the battery becomes drained and the product becomes useless. It is also very cheaply made. Almost looks like a cheap plastic kid's toy.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Greggersmd, thanks for bringing this issue to our attention. We´re sorry to hear that you are experiencing a battery drain issue even after hardwiring Nest Cam with Floodlight. We may need to take a closer look at your Nest Cam with Floodlight and understand what may be causing the battery drain issue. This will give us a better idea on how we can help you best. Please feel free to contact our support and we'll do our best to help you by simply visiting us at the Google Nest help page using this link: https://support.google.com/googlenest/gethelp
Rated 1 out of 5 stars
Keep shopping
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unbelievably disappointed by nest products since Google bought them. Night vision doesn’t work, app doesn’t know what the product is and does not allow floodlight co trip, and scrolling through events is impossible. There was someone in my yard and that segment of video is somehow unavailable. When you see someone in your yard and your heart is racing, you cannot wait three days (or whatever it will end up being) for a video to become available. Epic failure.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for reaching out. It's unfortunate to hear that some features of Nest Cam with Floodlight, fell short of meeting your expectations. We can only imagine how disappointing this experience may have been for you.
The video quality for the Night Vision feature on your Nest camera may be affected by internet speed and we recommend removing some of your connected devices to free up some bandwidth for your network. Once you verify there is congestion, then you may need to contact your Internet service provider for resolution,
Additionally, here are some helpful steps you can try out to improve the Night Vision feature:
- Clean the lens with a soft cloth that’s made for cleaning optics. Dust, thumbprints and dirt can cause poor image quality.
- Turn your camera so that any nearby surfaces or objects (like a wall) are out of view.
- Use the Google Home app to zoom and enhance and crop out surfaces or objects that may be causing glare.
- If you see a bright white shape along the edge while everything else is too dark, there might be a surface that’s too close in your camera’s view (like a wall). Angle your camera so the surface stays out of view.
- Move nearby objects that may be reflecting the infrared light.
- Change the Activity Zones on your camera. You can delete your existing Activity Zone and create a new one in any area within your camera's field of view. Just make sure that none of the zones you create overlap.
If you will allow us, we'd like to delve deeper into the reason that may be causing the event-based video recording of your Nest Cam with Floodlight. You can always contact our support team via the Google Nest help page: https://support.google.com/googlenest/gethelp
Rated 1 out of 5 stars
Think Twice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned before installation. If the flood lights expire (2-3 year life span) the entire unit needs replacing. Too expensive for all of that.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi VickieS, thank you for sharing your review on Nest Cam with floodlight and we're sorry to hear that it didn't meet your expectations when it comes to replacing them in the future. It's unfortunate that you had to return the device. Rest assured that your feedback here will be relayed to the right team for improvements we may provide in the products and services we offer. If you decide to give the Nest Cam another chance next time, please don't hesitate to contact our support team for any assistance you may need. You can visit us on our Google Help page here: https://support.google.com/googlenest/gethelp
Rated 4 out of 5 stars
Easy to Use and Loaded with Features
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I should start by saying I've been waiting for a Nest Floodlight + Camera product to hit the market for a long time. I installed a Nest Wired Doorbell Camera in 2018 and wanted to avoid having multiple brands and apps for smart cameras around my home. I was extremely disappointed after installing this floodlight camera as it does not work on the Nest app. It only works on the Google Home app, despite using the same Nest brand name. I dropped a star on my rating because of this. However, the zone feature on this camera is awesome. You can draw the boundaries of zones in the app so you only get specific events that occur within the designated zone (such as motion, people, animals, vehicles). This way, you don't get a notification every time someone drives past or something happens across the street. I set up my zone so it only includes my yard and driveway. Installation is a breeze. Tons of other features and compatible with the Google ecosystem. Pros: - Super easy to install and set up. If you already have the proper wiring and junction box already in place, then the installation of this camera is quite simple. I'd recommend watching the official installation video on the Google Nest/Youtube website. All you need is a screwdriver and potentially a step ladder. It took me an hour from unboxing to power on, with 30 minutes of that spent on finding the right switch to turn off in my breaker box at the start and uninstalling the old floodlight, and I am not particularly handy. - Well-built parts and components. Feels solid in my hand. - No buttons or switches found on the floodlight or camera, everything is controlled via the Google Home app. My old floodlight required that I had to get up on a step ladder if I wanted to make any changes to the settings via the awkwardly placed buttons and switches. - The camera and the floodlight are two separate pieces. Meaning if something goes bad with the camera or the floodlight, you don't have to trash the whole thing. Theoretically, you should be able to find another Nest camera or floodlight and reuse the working Nest camera or floodlight that you have. - Takes up small footprint on my wall, slightly bigger than a junction box. Great if you are working with a tight space. - The audio and video quality (save for the night vision) are pretty good. - Wide angle lens (130 degree view), picks up my entire front yard, sidewalk, driveway, and about 3 and a half houses across the street. - Camera has battery back up in case power goes out so it still records events. - I don't really use Google Assistant or Nest Hub features or products but it seems to work with that. - 2 way audio - you can speak to someone on the other end of the camera. The speaker is clear and the mic picks up any noise outside. - The mounting plate cover is designed to be painted if you want to color match to your home or exterior. - You can adjust the angle of each floodlight separately. - No significant lag between notifications and opening the app. Takes a second or two to start loading the video once you click on the notification or open the live stream. - The floodlight is fairly bright and illuminates all of my driveway and most of my yard. - Love the zone feature, you can draw the boundaries of zones in the app so you only get specific events that occur within the designated zone (such as motion, people, animals, vehicles). This way, you don't get a notification every time someone drives past or something happens across the street. I set up the zone so it only includes my yard and driveway. - Features and settings you can adjust on your Google Home app: 1. Brightness level of the floodlight 2. Manually turn on/off floodlight 3. What causes the floodlight to turn on (motion, when someone is live viewing the camera feed, camera events that are non-motion). You can also specify the motion sensitivity. The default is high (which I found too sensitive as it was picking up motion of cars driving by my house). Medium works well to pick up about 80% of my driveway and most of my front yard. I have a standard rectangular driveway where you can fit 4 cars on it (2x2). 4. Floodlight timer - how long the floodlight stays on (10 seconds, 30 seconds - default, 1 minute, 3 minute, 5 minutes). 5. Daylight sensor - how dark it gets out before the floodlight turns on (Darkest, Darker, Medium - default, Brighter). 6. Battery usage settings 7. Events settings - which events get recorded in your event video history, edit zones. 8. Video settings - video history, wake up sensitivity, max event length, video quality, night vision, status light brightness, rotate image 180 degrees. 9. Audio settings - mic, audio recording, camera volume. Cons: - Biggest disappointment is the lack of integration with the Nest app. This product is marketed and sold under the Nest name, but only works on the Google Home app. It does not work on the Nest app at all. This is frustrating as I already have a Nest Wired Doorbell Camera (from 2018) and thought that this would be a simple addition to my Nest app. Now I essentially have to use 2 apps for 2 different cameras on my home even though they are both Nest cameras. - Does extend out about 8.5 inches from the base to the tip of the camera. Fortunately, the overhang of my roof extends out further so it covers the camera from the elements above. - Would be cool if you could change the color of the light on the app. The light is a standard bright white/daylight color. - The night vision on this camera is worse than the night vision on my Nest Wired Doorbell. - This camera is rated to work in temperatures between -4F and +104F, if you live in an area with extreme temps keep that in mind. - You do need a Nest Aware subscription in order to view event history up to 60 days and/or 24/7 continuous video history (the free non-subscription version is only up to 3 hours of event history). - It does seem to be a bit more sensitive picking up motion in the designated zone at night from headlights, insects, and strong winds. - The camera is connected to the floodlight by a power cord and by a really strong magnet. This makes it a little tougher to adjust the angle in my opinion compared to something you can just twist and turn.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendRated 5 out of 5 stars
security/floodlight replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is the second of three, possibly four, i like this as a replacement flood/security light. my only issue with this particular one so far is how the light as a separate entity is utilized as opposed to the first one i bought.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there SeanC, we appreciate you for choosing our Google Nest products. You can control and specify what triggers the lights on Nest Cam with Floodlight using the Google Home app. You can choose between the following three settings:
- Turning on the Motion settings will turn the lights on whenever the floodlight’s motion sensor detects activity. You can also adjust the motion sensitivity setting to determine when the floodlight will turn on.
- Live viewing will turn the floodlight on automatically whenever you check your camera’s live stream at night.
- Lastly, if you turn on Camera events, then your floodlight will turn on whenever your camera starts recording.
You can learn more about how to select the triggers for Nest Cam with Floodlight by visiting this help page: https://support.google.com/googlenest/answer/10500343
We'd also like to learn more about your thoughts and insights on our Google Nest products. You're more than welcome to contact our support team here: https://support.google.com/googlenest/gethelp
Rated 4 out of 5 stars
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The productbitself is great. The only issue i have run into is the limit on waysbto mount it. It cal only be mounted on a vertical wall. Not under eves or in a unique position.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friendBrand response from Nest Support
Posted .Hello BBguy, thanks for leaving feedback about the Nest Cam with Floodlight, and we hear your concern about the limited ways to mount it. Nest Cam with floodlight is only designed to be installed on vertical surfaces like a wall. It is not designed to be installed on horizontal surfaces because the downward facing angle would reduce the floodlight’s functionality by limiting the field of view of the PIR motion sensor (which triggers the floodlight when motion is detected).
Your feedback goes a long way as we’re always looking for opportunities to improve our products and services. And if you come across any concerns around the performance and functionality of the Nest Cam with Floodlight, you’ll find our dedicated team always ready to help you here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Best floodlight and camera for Google ecosystem
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was just wgat I wanted. A flood light for the dogs with a camera that can do double duty for any visitors in the yard. The setup was very easy. Included video with step by step instructions and all parts needed. Configuration was easy but needed to talk to another nest item in the house so not sure how that would work if I was replacing a failed unit. Performance: the quality is great since the lights are bright. The notifications were accurate but I turned them off because it can be a little much between the doorbell and lights in back. The mic and talk back feature is cool because I can call the dogs back in at night. Sometimes they listen and other times I am ignored.. I would strongly recommend this for lighting and camera needs. Only cons are the color does not match my gutters so would be nice if it had a bronze or black color. Also you can lock the camera into the unit to prevent theft which is a premium touch.
This review is from Google - Nest Cam with Floodlight - Outdoor or Wired - Smart Security Camera - Snow
I would recommend this to a friend














